Date as email
Dear Mr Haville,
Thank you for your information request which was received on 22 April 2021. Your request has
been considered under the Freedom of Information (‘FOI’) Act 2000 (‘the Act’).
For the HS2 2020 business case - Transport user benefits - Reduction in train journey times =
Can you tell me the number of passengers / day used for EACH year in the calculation & over
how many years were used in the calculation.
I have looked in PFMv9_Assumptions_Report_Revision1_1 & nowhere does it state the actual
passenger numbers used for each year.
Just restating that the info I require is available somewhere in a 101 page document with 86
tables & littered with rail industry jargon descriptions does NOT fully answer my request.
So please reply with page number(s), table(s) & how to convert the number(s) in that table into
passenger numbers / day used for EACH year of the Transport user benefits calculations.
Under the Freedom of Information Act 2000 ('the Act'), you have the right to:
• know whether we hold the information you requested
• be provided with that information (subject to any exemptions under the Act which may
The appraisal period for calculating Transport User Benefits is 60 years from scheme opening,
in accordance with Department for Transport (DfT) TAG guidance. The appraisal periods for
each phase of the HS2 Ltd scheme are listed in Section 3.3, pp.20 “PFMv9.0 Assumptions
The daily/annual passenger numbers for every year is not required in order to calculate the
Transport User benefits. HS2 Ltd therefore does not hold information on the number of HS2
passengers per day in each year of operational service.
The value of Transport User Benefits is calculated by following DfT Guidance (See DfT TAG
Guidance Unit A1.3). To estimate the value of Benefits, HS2 Ltd runs four tests – a Do
minimum and a Do Something for average weekdays in two forecast years – for each phase of
the scheme. Daily Benefits in individual years are then estimated based on the interpolation
between the two forecast years for each phase (see PFMv9 Model Description Report
12, pp 196-206). The forecast years for PfMv9.0 are 2029/30 and 2039/40 (see PFM
Section 2.3, pp.15).
For the second forecast year (2039) under full Phase 2b operation the daily passengers
(defined as boarders onto an HS2 service) in the PFMv9 PLD model is 342,022. This does not
include HS2 boarders from the regional sub models which contribute a small additional
number of passengers.
Right to Review
If you are unhappy with the way we have handled your request or with the decisions made in
relation to your request, you may complain in writing to HS2 Ltd. Please find below details of
HS2 Ltd’s complaints procedure which includes your right to complain to the Information
Commissioner. Please remember to quote reference number FOI-21-4172
in any future
communication relating to this request.
Yours sincerely, Sent on behalf of Carl Bird
Briefings, Correspondence and FOI Manager
High Speed Two (HS2) Limited
Your right to complain to HS2 Ltd and the Information Commissioner
You have the right to complain to HS2 Ltd within 40 working days of the date of this response
about the way in which your request for information was handled and/or about the decision
not to disclose all or part of the information requested.
Your complaint will be acknowledged and you will be advised of a target date by which to
expect a response. Initially your complaint will be re-considered by the official who dealt with
your request for information. If, after careful consideration, that official decides that his/her
decision was correct, your complaint will automatically be referred to a senior independent
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done as soon as possible.
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directly to the Information Commissioner for a decision. The Information Commissioner can
be contacted at:
Information Commissioner’s Office