Enquiries to: Information Team
Our Ref: 7188006
Date: 21 May 2021
Dear Mr Hanlon
Freedom of Information Request
Thank you for your recent request received 29 March 2021. Your request was actioned
under the Freedom of Information Act 2000. Firstly, please accept our apologies for the
delay in sending this response.
Liverpool City Council confirms that it holds some of the information relevant to the terms of
your request as detailed below.
You asked: -
1. The number of official complaints the Council has received from its own Officer's in
relation to alleged wrongdoings since 2010?
2. For each of these official complaints please provide the service area they relate to and the
date they were made?
Our response: -
By way of explanation, Have Your Say is the Council’s procedure for dealing with most
complaints. Complaints from Council officers are excluded under the scheme except where
the employee is an external user of Council services. The Council keeps records of formal
complaints for six years after a case is closed, therefore we have information dating back to
Council officers and members of the public can use the Whistleblowing procedure to record
concerns of illegal or illegitimate practices by Council officers. The Whistleblowing procedure
allows referrals to be made anonymously. The Council keeps records of Whistleblowing
cases for six years after a case is closed, therefore we have information dating back to
In light of the above:
Liverpool City Coun
cil Information Team
Cunard Building, Water Street, Liverpool, L3 1AH
1. There were no formal complaints in relation to alleged wrongdoings received under
the Have Your Say procedure since 2015. There were four Whistleblowing cases
where the referrer was not anonymous and confirmed they were an employee of
Liverpool City Council.
2. For the four Whistleblowing cases: -
Adult Services & Health
Adult Services & Health
Licensing, Public Protection and Streetscene May 2021
This concludes our response.
The City Council will consider appeals, referrals or complaints in respect of your Freedom of
ithin 28 days of receiving your response.
The matter will be dealt with by an officer who was not previously involved with the response
and we will look to provide a response within 40 days.
If you remain dissatisfied you may also apply to the Information Commissioner for a decision
about whether the request for information has been dealt with in accordance with the
Freedom of Information Act 2000.
The Information Commissioner’s website is www.ico.gov.uk an
d the postal address and
telephone numbers are:-
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire
SK95AF. Telephone 0303 123 1113, email firstname.lastname@example.org (th
ey advise that their email
is not secure)
I trust this information satisfies your enquiry.
Liverpool City Council