This is an HTML version of an attachment to the Freedom of Information request 'Library expenditure'.

Our Ref: GL051 
21 December 2020 
Response by email only:  
Dear Mr Weston, 
Thank you for your correspondence of 22 November 2020 where you asked for information 
relating to expenditure by Glasgow’s libraries.  For reference, the full details of your request are 
set out in the Annex to this letter. 
Culture & Sport Glasgow (trading as Glasgow Life) is treating your request as a request for 
information under the Freedom of Information (Scotland) Act 2002.  
On inspecting our records, however, it would appear that compliance with this request which 
asks for records held over a ten year period would cost Glasgow Life more than the upper 
limit allowed by section 12(1) of the Act and the fees regulations made under the Act (this 
limit is currently £600).  Accordingly we are unable to comply with your request. 
Glasgow Life has the option of complying with requests where the costs exceed £600.  
However, on this occasion we have decided not to do so due to the resources (both financial 
and human) which voluntary compliance with this request would divert away from our core 
If you would like to narrow the scope of your request, for example, by date, we may be able 
to provide you with some information.  
Right of Review  
If you are dissatisfied with the way Glasgow Life has dealt with your request you are entitled 
to require Glasgow Life to review its decision.  Please note that for a review to take place you 
  Lodge a written requirement for a review within 40 working days of the date of this 
  Include a correspondence address and a description of the original request and the 
reason why you are dissatisfied. 
  Include the reference number as provided at the top of this letter. 
  Address your request to the following Director 

Director of Finance and Corporate Services 
Glasgow Life 
38 Albion Street 
Glasgow G1 1LH 
You will receive notice of the results of the review within 20 working days of receipt of your 
request.  The notice will state the decision reached by the reviewing officer as well as details 
of how to appeal to the Scottish Information Commissioner if you are still dissatisfied with 
Glasgow Life’s response.  You must request an internal review by Glasgow Life before a 
complaint can be directed to the Scottish Information Commissioner. 
For your information, an appeal can be made to the Scottish Information Commissioner by 
contacting his office as follows if you do remain dissatisfied with the outcome of the Glasgow 
Life’s review decision:   
Kinburn Castle, Doubledykes Road, St Andrews, KY16 9DS.  
01334 464610 
You can also use the Scottish Information Commissioner’s online appeal service to make an 
application for a decision:  
If you wish to submit a complaint in relation to the manner in which Glasgow Life has handled 
your request for information then you can do so by requesting that the Glasgow Life review 
its decision.  Details of how to request a review are set out in the above paragraph “Right of 
Yours sincerely, 
Information Compliance Team 
Glasgow Life 

Details of your request: 
“Freedom of Information request - Library expenditure 
Dear Culture and Sport Glasgow, 
Please can you provide a breakdown of the money spent in the last decade on the following 
technologies for Glasgow libraries: 
- Expenditure on the library web catalogue and other library management systems provided by 
- Expenditure on the Glasgow Libraries mobile apps provided by Solus UK Ltd 
- Details of any other expenditure related to making the Glasgow Libraries catalogue publicly 
available online 
Please include details of how these services were procured, specifically: 
- Briefs, budgets, technical specifications, requirements documents, tender documents and 
other documents related to the selection of these suppliers (Axiell and Solus UK Ltd) 
- How Culture and Sport Glasgow measures the efficacy and value for money provided by 
these suppliers on an ongoing basis 
- How Culture and Sport Glasgow ensures these suppliers' digital products meet Public Sector 
Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the 
Equality Act 2010 
- When are these contracts due to be renewed?”