Central FoI Team
www.gov.uk/dwp
Caxton House
6-12 Tothill Street
London
SW1H 9NA
Email:
freedom-of-information-
Gavin Peel
xxxxxxx@xxx.xxx.xx
request-702689-
xxxxxxxx@xxxxxxxxxxxxxx.xxx
Our Ref: FOI2020/65725
Date 13 November 2020
Dear Gavin Peel,
Thank you for your Freedom of Information (FoI) request received on 29 October 2020.
You asked for:
“
https://www.contractsfinder.service.gov.uk/Notice/e4d1adf4-2019-46b5-9be5-
45febcb448c1?origin=SearchResults&p=1
Contact Centre Services Package B
Procurement reference: tender_154428/683172
https://www.contractsfinder.service.gov.uk/Notice/7635c6be-b428-4c03-86c9-
dbbe0bbcc7a8?origin=SearchResults&p=1
Contact Centre Services Package A
Procurement reference: tender_154428/692764
When awarded, these contracts were scheduled to end in 2021. Has there been any
extensions awarded?”
DWP Response
We confirm that we do hold the information you have requested.
Currently no extensions have been awarded for either the Package A or B contracts, these
contracts are scheduled to cease in 2021 as detailed in contracts finder.
If you have any queries about this letter, please contact me quoting the reference number
above.
Yours sincerely,
DWP Central Freedom of Information Team
Department for Work and Pensions
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Your right to complain under the Freedom of Information Act
If you are not happy with this response you may request an internal review by e-mailing
freedom-of-information-
xxxxxxx@xxx.xxx.xx or by writing to DWP, Central FoI Team, Caxton House, Tothil Street, SW1H 9NA. Any
review request should be submitted within two months of the date of this letter.
If you are not content with the outcome of the internal review you may apply directly to the Information
Commissioner’s Office for a decision. General y, the Commissioner cannot make a decision unless you have
exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745