DWP Central Freedom of
Information Team
Caxton House
6-12 Tothill Street
London
SW1H 9NA
Theodore Allan
freedom-of-information-
xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
xxxxxxx@xxx.xxx.xx
DWP Website
Our Ref: FOI2020/58184
16 October 2020
Dear Theodore Allan,
Thank you for your Freedom of Information (FoI) request received on 5th October. You wrote:
“Please provide me with DWP guidance documents, which are referred to in the Useful
Links section of DWP guidance document ‘Non-digital relationships’, which was in
included in your reply to my FoI request, your ref: FOI2020/10968.
Assisted Digital
Complex Needs Overview
Spotlight on Complex Needs
Consent and Disclosure
Health and Disabilities
Home Visits
Appointees
MAPPA
Spotlight on claims by phone”
DWP Response
We confirm that we do hold the information you have requested and have provided it in the
attachments documents.
If you have any queries about this letter, please contact us quoting the reference number
above.
Yours sincerely,
DWP Central Freedom of Information Team
Department for Work and Pensions
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Your right to complain under the Freedom of Information Act
If you are not happy with this response you may request an internal review by e-mailing
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx@xxx.xxx.xx or by writing to: DWP Central FoI Team, Caxton
House, 6-12 Tothill Street, London, SW1H 9NA.
Any review request should be submitted within two months of the date of this letter.
If you are not content with the outcome of the internal review you may apply directly to the
Information Commissioner’s Office for a decision. Generally, the Commissioner cannot make
a decision unless you have exhausted our own complaints procedure. The Information
Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House,
Water Lane, Wilmslow, Cheshire SK9 5AF.
Website
: ICO Contact Information or telephone 0303 123 1113 or 01625 545745
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