St. German’s Road
12 October 2020
Ref: FOI20 - 357
Thank you for your email of 17th September 2020 requesting information under the Freedom of
Information Act 2000. Please see the responses to each of your questions below:
1. How many Tier 4 international students are enrolled at the university in the 2019-2020
The University of Exeter had 3683 Tier 4 International students for the academic year 2019/20.
2. How many Tier 4 international students have contacted the student funding services to
report difficulties with paying their tuition fees on time?
The University of Exeter received 14 Tier 4 students who contacted to report they were having
difficulties in paying their tuition fees. The figure relates to the last 12 months.
3. What sort of assistance is in place for Tier 4 international students who are unable to
pay their tuition fees?
The University of Exeter offers a payment plans to help spread the cost of the fees throughout the
academic year. When applying for a payment plan students financial situation and offer will be
assessed by the Accounts Receivable Team on a case by case basis. We can also extend the payment
due date to allow more time for the student to pay. The University would also advise students to
seek advice from the Students Guild and direct them to information relating to possible loans and
financial assistance schemes that can be found at https://www.exeter.ac.uk/students/finance/studentfunding/
4. What sort of COVID-19 provisions are in place for Tier 4 international students? Please
answer for the following:
a. Health and wellbeing, including mental health b. Immigration advice c. Other, please
For questions, 4 and 4a the requested data is exempt from disclosure in accordance with Section 21
of the Freedom of Information Act 2000. Section 21 exempts information, which is already
reasonably accessible through other means. This information is reasonably accessible on our
webpages; therefore, we have provided the appropriate links below.
The University of Exeter are supporting students both
remotely and in person and/or perhaps more specifically, the University pages on Covid support for
staff and students https://www.exeter.ac.uk/coronavirus/wellbeing/
5. Is the university providing hardship funds for Tier 4 international students? If yes, please
also answer the following:
a. How many Tier 4 international students applied for hardship funds?
b. How many Tier 4 international students were granted hardship funds?
c. If a Tier 4 international student was denied a hardship fund, what were the primary
reasons for this?
For question 5, The University had 147 Tier 4 students who received a hardship award last academic
year 19/20 (142 from the Emergency Assistance Fund & 5 from the Hardship & Retention
Fund). There were no refusals.
6. Have any Tier 4 international students been reported to the Home Office during the C
OVID-19 lockdown? If yes, how many?
The University of Exeter is required by UKVI to report any Tier 4 student who changes their
programme of study, withdraws from their programme, takes an interruption of study or starts a
period of work placement. The University continues to report these changes of circumstance during
the lockdown period but would need clarification of dates to give an exact number.
7. How many Tier 4 international students have contacted the university's immigration
support office requiring advice and/or reporting immigration difficulties from March 2020
until presently August 2020?
The data is not held centrally. For the University to establish the requested data it would be
necessary to contact all relevant departments and scrutinise all learner case files to determine
accurate data. It would take the University over eighteen hours to establish accurate data; this
would take over the cost limit, which is proscribed by section 12 of the Freedom of Information Act
This response has been prepared in accordance with a request received pursuant to the Freedom of
Information Act 2000. The supply of documents under FOI does not give the person who receives the
information an automatic right to re-use the documents without obtaining the consent of the
copyright holder. If you are dissatisfied with the handling of your request, you have the right to ask
for an internal review. You must submit this to the Information Governance Office in writing within
40 days of receipt of this notification. Please quote the reference number above.
If you are not content with the outcome of the internal review, you have the right to apply directly to
the Information Commissioner for a decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
University of Exeter