Thursday, 01 October 2020
Name: Jenny Bird
Email: xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
Dear Jenny
Freedom of Information Act Request: Our ref # 2165
In reference to your FOI request regards below our response: -
Please provide answers to the following questions relating to data Subject Access Requests (SARs)?
1. How many SARs have been made to your organisation in the last recorded 12 month period? 640
2. Please provide a breakdown of the specific departments/directorates that these SARs relate to actioned
by Medical Records Department. 640
3. Is there a central response to SARs or is it devolved to the departments involved? Mainly dealt with by
Medical Records Department accept those "Against the Trust" which go to Governance Department.
4. How many staff deal with responses - estimate of Full Time Equivalents needed to provide SAR responses
(Alternatively - hours per typical SAR response)? 1 member of staff (37.5) hours. 5. Do you have any software to assist with SAR production (e.g. search over multiple unstructured
document files, or automatic redaction of Personally Identifiable Information (PII))?
Spread sheet to record and track requests and flag-up target date. Scanner to scan documents and copy
information onto CD disks (password protected). 6. Who has budget responsibility over the costs & resources required to respond to the SARs. Please
provide Name: Title: Direct Email: Direct Phone Number:
Clinical Services Manager - Operations - Matthew Payne 0121 6854000 Extension 55246.
If you are unhappy with the Trust’s response you can appeal to:
Jo Williams
Chief Executive
The Royal Orthopaedic NHS Foundation Trust
Trust Headquarters
Bristol Road South
Birmingham B31 2AP
If you then remain dissatisfied, you have the right under section 50 of the Freedom of Information Act to
apply to the Information Commissioner to seek resolution to the matter.
Further details can be found on the website
: http://www.informationcommissioner.gov.uk/
Yours sincerely
The Royal Orthopaedic Hospital NHS Foundation Trust, Bristol Road South, Northfield, Birmingham, B31 2AP
Telephone: 0121 685 4000
Simon Grainger-Lloyd
Director of Corporate Affairs & Company Secretary