Peninsula House, Rydon Lane, Exeter, EX2 7HR
T: 0344 346 2020 Minicom: 0800 1699965
Date: 5th March 2020
Sent via email
Dear Viren Patel 1. Background
I refer to your request for information under the Environmental Information Regulations 2004
(“Regulations”), received by us on 25th February 2020, which reads as follows:
This letter provides the response to your request.
2. South West Water's (SWW) Response
I can confirm that SWW does hold information of the type you have requested.
Under the Regulations, SWW has a duty to individuals requesting information to make that
information available on request. SWW
must comply with this duty, unless one of the exceptions
contained within the Regulations applies.
The data you have requested is attached to the email as an Excel file.
3. Further Queries
Should you have any questions, please contact us at email@example.com.
If you are
dissatisfied with the handling of your request, you have the right to ask for an internal review.
Internal review requests should be submitted within 40 working days of the date of receipt of this
response and should be addressed to Sally Mills (Regulatory Director) who can be contacted by e-
mail on firstname.lastname@example.org
South West Water Limited. Registered in England No. 2366665
Registered Office: Peninsula House, Rydon Lane, Exeter EX2 7HR
If you are dissatisfied with the outcome of the internal review, you can apply, without charge, to the
Information Commissioner, who will consider whether SWW
has complied with its obligations under
the Regulations, and can require SWW
to remedy any problems. You can find out more about how
to do this, and about the Regulations in general, on the Information Commissioner’s website at:
www.ico.org.uk. Complaints to the Information Commissioner can be made via the "report a concern"
section of the Information Commissioner's website.
With best regards,
South West Water
Peninsula House, Rydon Lane, Exeter, EX2 7HR www.southwestwater.co.uk