Your right to appeal If you are dissatisfied with the way TfL has handled your information request, you can ask us
to conduct an internal review of our decision. The internal review will be conducted by
someone who was not involved in the processing of your original request, in accordance with
the complaints procedure published on our website at www.tfl.gov.uk/foi
Requests for internal review should be addressed to:
Head of Information Access and Compliance
Floor 5, Windsor House
42-50 Victoria Street
London
SW1H 0TL
E-mail: xxx@xxx.xxx.xx
Complaints to the Information Commissioner If, following the internal review, you remain dissatisfied with the way TfL has handled your
request, then you can take your complaint to:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
A complaint form is available on the Information Commissioner’s Office website at
www.ico.gov.uk