This is an HTML version of an attachment to the Freedom of Information request 'Social Impact Analysis output'.



 
 
  
 
 
 
 
 
Reply to
Joanna Booth 
xxx@xxxxxxx.xxx.xx 
By email 
Our ref 5688904
Date 25 August 2020
 
 
 
 
 
Dear Joanna Booth
 
Our ref 5688904 – internal review response 
I am writing in response to your concerns about Bristol City Council’s handling 
of your request for a copy of the monthly social media analysis reports which 
was responded to on 27 July.
You originally asked for copies of “all the analysis provided to the council / 
mayor / head of office etc. in line with the [Impact Social] contract?”
Original decision 
Bristol City Council responded to your request on 27 July to confirm that we 
hold the information requested. We advised that the monthly analysis reports 
were in the process of being published on opendata.bristol.gov.uk and that the 
unpublished reports had been withheld under Section 22 of the Freedom of 
Information Act 2000 (‘the FOI Act’) because of our plans to publish them in the 
future.
Internal review request 
On 31 July you contacted Bristol City Council to request an internal review as 
you were not satisfied with our original response as follows:
The only reports published so far have been those covering the time 
period March 2018 to August 2018. These were published over two years 
after they were provided to the mayor. These reports contain data 
gathered from individuals without their consent and without an 
appropriate GDPR notice on the council website.

 
 
 
 
  
Website
 
 
www.bristol.gov.uk 
 
 


It is in the public interest that information gathered about them and 
presented to the mayor and other council members be visible. It is 
unacceptable that it takes two years to know what information the mayor 
is gathering about residents. The mayor has used £90,000 of public funds 
to find out what people on social media are saying about him. It is in the 
public interest that we know what information he is gathering and what 
Impact Social are telling the mayor.

1. Please provide all reports available.
2. Please let me know when will all the information be published on the 
Opendata site?

I have treated your request for an internal review in line with the terms of the 
FOI Act.
Information requested 
Bristol City Council receives monthly reports with analysis of social media 
accounts linked to the Council and the Mayor which are used to inform policy 
decisions and understand citizen needs. The information is taken from social 
media posts that have been placed in the public domain.
Internal review 
I have reviewed the decision to withhold the information under the following 
exemption:
FOI Act Section 22: Information intended for future publication
Section 22 states that information is exempt from disclosure if it is held by the 
public authority with a view to its publication, by the authority or any other 
person, at some future date (whether determined or not) and in all the 
circumstances it is reasonable to withhold the information until its planned 
publication.
As provided in our original response, there is a settled intention to publish the 
analysis on the Council’s website. As you have noted in your email dated 18 
August, the Council has since moved the reports from its opendata.gov.uk site 
and the 2018 reports are now published here: https://www.bristol.gov.uk/data-
protection-foi/council-and-mayor-social-media-analysis

In order to engage the exemption, the Council is not required to have a 
determined publication date; we only have to demonstrate that there was a 
settled intention to publish the requested information at the time of the request. 
 
 
 
 
  
Website
 
 
www.bristol.gov.uk 
 
 


I agree with the original response that the exemption at Section 22 is engaged 
and have therefore focused my review on whether it is in the public interest to 
release the information.
Public Interest Test 
This exemption is subject to a public interest test which means that we must 
consider whether the public interest favouring disclosure is greater than the 
public interest in maintaining the exemption. 
You have raised concerns that the reports contain information gathered from 
social media posts and consider that this should be a factor in favour of 
disclosure. In response to that point, the posts themselves have already been 
placed in the public domain and we have removed any information that would 
identify an individual, such as their Twitter or Facebook account name, prior to 
publication. 
I have considered the following public interest test factors:
Factors supporting disclosure:
• The Council recognises the importance of transparency and that 
disclosure of the requested information will ensure that it remains 
accountable to the public in respect of its operations and decision 
making.
• Disclosing information would contribute to the development of public 
debate and allow the public to understand the rationale behind the 
Council’s decisions.
Factors supporting non-disclosure:
• As the information is of interest to the wider public it is important it can be 
accessed simultaneously by the general public rather than piecemeal by 
disclosure to a small number of individuals under the FOI Act. Therefore 
it is in the wider interest that information is accessible to the public at 
large by adhering to the publication schedule.
• The reports will be prepared for publication on the Council’s website as 
soon as possible. Responding to individual requests for information will 
unreasonably impact on the Council’s already limited resources.
• There is a legitimate public interest in ensuring that public authorities 
(funded by the public purse) allocate their resources appropriately and 
proportionately.
• Once published on the website this information will be freely and easily 
available to the public.
 
 
 
 
  
Website
 
 
www.bristol.gov.uk 
 
 


Based on the above, I consider that the factors for not releasing the requested 
information outweigh those for disclosure and uphold the decision provided in 
the original response.
When will the remaining reports be published?
We intend to publish the 2019 reports on the Council’s website at the link given 
above within the next three months. 
 
If you are not content with the outcome of this Internal Review you have the 
right to apply directly to the Information Commissioner’s Office for a further 
decision. The Information Commissioner can be contacted at:
 
Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF
 
www.ico.org.uk 
 
 
Yours faithfully
  
Jane Ivey 
Freedom of Information Officer
 
 
 
 
  
Website
 
 
www.bristol.gov.uk