P Box 15
Coun il Hous
Via email - email@example.com
8 November 2019
t line 02
ine 4 7683 3323
Dear Sir/Madam Freedom of Information Act 2000 (FOIA)
Request ID: REQ06364
Thank you for your request for information relating to nuisance complaints
Your request and our responses are outlined below: I would like to request information on the number of complaints received (and
abatement notices issued, if applicable) by the council within these time periods:
1st April 2016 to 31st March 2017
1st April 2017 to 31st March 2018
1st April 2018 to 31st March 2019
for the following three points:
- Noise complaints (if possible to be further broken down by totals each reason,
such as dogs barking, loud music, or equivalent).
- Boundary disputes
- Accumulation of rubbish/waste
Please see the 2 attached documents
– Noise Pollution Report April 2016-December 2017.csv and
- Noise Pollution Report December 2017-March 2019.csv.
With regard to the Noise Pollution Report 2017-2019.csv we can confirm that we cannot
break down this information into reasons as the data is extracted from a computer
system on which we only capture a free text description and a brief summary of the
category of complaint.
Regarding “boundary disputes”, the Council does not record landownership enquires/
complaints. The Council would not be able to assist in such complaints as they are
between households, we would not have any landownership and would not become
Enquires over landownership are received on a daily basis and many of these are in
respect of queries regarding responsibility for boundaries, paths, walkways.
Please also see the fly-tipping (rubbish/waste) data below –
With regard to noise complaints and boundary disputes, we can confirm that we do not
hold the information referred to above and are advising you as per Section 1(1) of the
The supply of information in response to a freedom of information request does not
confer an automatic right to re-use the information. You can use any information supplied
for the purposes of private study and non-commercial research without requiring further
permission. Similarly, information supplied can also be re-used for the purposes of news
reporting. An exception to this is photographs. Please contact us if you wish to use the
information for any other purpose.
Should you wish to make any further requests for information, you may find what you are
looking for is already published on the Council’s web site
and in particular its FOI/EIR Disclosure log, Council's Publication Scheme, Open Data
and Facts about Coventry.
If you are unhappy with the handling of your request, you can ask us to review our
response. Requests for reviews should be submitted within 40 days of the date of
receipt of our response to your original request – email: firstname.lastname@example.org
If you are unhappy with the outcome of our review, you can write to the Information
Commissioner, who can be contacted at: Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF or email email@example.com.
Please remember to quote the reference number above in your response.
Yours faithfully Information Governance
Noise Pollution Report April 2016-December 2017.csv
Noise Pollution Report December 2017-March 2019.csv