60+ Oyster Card Suspension

Bruce Manford made this Freedom of Information request to Transport for London

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The request was successful.

Dear Transport for London,

In this letter on your website http://content.tfl.gov.uk/extraordinary-... it says that proposals are to be brought by Tfl to:

"the London COVID Transport Task Force [on] travel demand management ... including but not limited to temporary suspension of free travel for Freedom Pass and 60 plus card holders."

Please provide all details of the discussions on this subject at Tfl, and at the London COVID Transport Task Force since 1st April 2020, in particular when the temporary suspension referred to will end, and on what basis.

Yours faithfully,

Bruce Manford

FOI, Transport for London

 

Dear Mr Manford

 

TfL Ref 1203-2021

 

Thank you for your request received by Transport for London (TfL) on 27
September 2020 asking for information on the discussions on the 60+ Oyster
Card Suspension.

 

Please think carefully about whether the request is essential at this
current time, as answering FOI requests will require the use of limited
resources and the attention of staff who could be supporting other
essential activity. Where requests are made, please note that our response
time may be impacted by the current situation and so you may wish to
reconsider the timing of this request. Please notify us as soon as
possible if you would like to withdraw your request at the current time.

 

Should you wish to proceed with the request we will aim to issue a
response by 26 October 2020.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
www.tfl.gov.uk website. We will not publish your name and we will send a
copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

 

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

 

 

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FOI, Transport for London

1 Attachment

 

 

 

Dear Mr Manford

 

TfL Ref 1203-2021

 

Thank you for your request received by Transport for London (TfL) on 27
September 2020 asking for information on the 60+ Oyster Card suspension.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. I
can confirm we do hold some of the information you require. You asked for:
all details of the discussions on the proposals to be brought by TfL to
the London COVID Transport Task Force on the temporary suspension of free
travel for Freedom Pass and 60 plus card holders since 1 April 2020 in
particular when the temporary suspension referred to will end, and on what
basis.

 

The temporary suspension of free travel for Freedom Pass and 60 plus card
holders during peak times was a condition of the funding agreement with
the Government in May. The agreement does not specify for how long the
temporary suspension is to remain in place. The funding letter from the
Government was published with the 2 June TfL Board papers and can be found
here: [1]http://content.tfl.gov.uk/board-20200602...

 

Unfortunately, to provide the information you have requested would exceed
the ‘appropriate limit’ of £450 set by the Freedom of Information
(Appropriate Limit and Fees) Regulations 2004.

 

Under section 12 of the FOI Act, we are not obliged to comply with a
request if we estimate that the cost of determining whether we hold the
information, locating retrieving it and extracting it from other
information would exceed the appropriate limit. This is calculated at £25
per hour for every hour spent on the activities described.

 

We have estimated that it would significantly exceed the cost limit to
provide a response to your current request. This is because emails
containing the details of the discussions on the proposals you’ve asked
about are held by a number of individuals across the organisation.  In
order to identify and locate all internal and external correspondence
relating to the discussions, we would have to conduct an email search
across the whole organisation using key words such as ‘Freedom Pass’ and
‘COVID Task Force’ which would generate hundreds and potentially thousands
of emails which would each have to be manually reviewed in order to
extract any emails which fall within the scope of your request.  It would
also be difficult to determine when we could be satisfied that searches
for information held in relation to your request have captured everything
given the number of potential key words and their variables that we would
need to use to carry out the appropriate email searches for the
information you are requesting.

 

To help bring the cost of responding to your request within the £450
limit, you may wish to consider narrowing its scope so that we can more
easily locate, retrieve and extract the information you are seeking. If
you want to refine your request or make a Freedom of Information Act
request in future, please bear in mind that the Freedom of Information Act
allows you to request recorded information held by us. You should identify
the information that you want as clearly and concisely as you can,
specifying the types of document that you are looking for. You might also
consider limiting your request to a particular period of time,
geographical area or specific departments of the organisation.

 

Although your request can take the form of a question, rather than a
request for specific documents, we do not have to answer your question if
it would require the creation of new information or the provision of a
judgement, explanation, advice or opinion that was not already recorded at
the time of your request.

 

A summary of the current position can be found in the following two links:

 

[2]https://www.london.gov.uk/decisions/md26...

 

[3]https://www.london.gov.uk/sites/default/...

 

Please note that we will not be taking further action until we receive
your revised request.

 

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

 

If you are considering submitting a further FOI request please think
carefully about whether the request is essential at this current time, as
answering FOI requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. Where
requests are made, please note that our response time may be impacted by
the current situation.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

 

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

 

 

From: FOI
Sent: 29 September 2020 14:15
To: 'Bruce Manford' <[4][FOI #694692 email]>
Subject: RE: Freedom of Information request - 60+ Oyster Card Suspension
foi ref 1203-2021

 

 

Dear Mr Manford

 

TfL Ref 1203-2021

 

Thank you for your request received by Transport for London (TfL) on 27
September 2020 asking for information on the discussions on the 60+ Oyster
Card Suspension.

 

Please think carefully about whether the request is essential at this
current time, as answering FOI requests will require the use of limited
resources and the attention of staff who could be supporting other
essential activity. Where requests are made, please note that our response
time may be impacted by the current situation and so you may wish to
reconsider the timing of this request. Please notify us as soon as
possible if you would like to withdraw your request at the current time.

 

Should you wish to proceed with the request we will aim to issue a
response by 26 October 2020.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[5]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[6]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

 

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

 

 

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Dear FOI,

I appreciate that if you approach answering my original request in the way you have outlined that this would be very time consuming.

I would therefore like to rephrase my request as follows.

Please provide copies or summaries of those parts of any papers submitted by TfL to the London COVID Transport Task Force since 1st April 2020 until 13th October 2020, and copies of those parts of the minutes of meetings of the London COVID Transport Task Force since 1st April 2020 until 13th October 2020, which in each case discuss how long the temporary suspension of free travel for Freedom Pass and 60 plus card holders is anticipated or planned to last, including (but not being limited to) when the temporary suspension referred to will or may end, and on what basis. Other documents and other parts of any documents within scope but not discussing these issues should not be copied or summarised to me.

Yours sincerely,

Bruce Manford

FOI, Transport for London

Dear Mr Manford

TfL Ref 1358-2021

Thank you for your request received by Transport for London (TfL) on 14 October 2020 asking for 'copies or summaries of those parts of any papers submitted by TfL to the London COVID Transport Task Force since 1st April 2020 until 13th October 2020, and copies of those parts of the minutes of meetings of the London COVID Transport Task Force since 1st April 2020 until 13th October 2020, which in each case discuss how long the temporary suspension of free travel for Freedom Pass and 60 plus card holders is anticipated or planned to last, including (but not being limited to) when the temporary suspension referred to will or may end, and on what basis'

Please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation and so you may wish to reconsider the timing of this request. Please notify us as soon as possible if you would like to withdraw your request at the current time.

Should you wish to proceed with the request we will aim to issue a response by 11 November 2020.

We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

show quoted sections

FOI, Transport for London

1 Attachment

 

Dear Mr Manford

 

TfL Ref  1358-2021

 

Thank you for your request received by Transport for London (TfL) on 14
October 2020 asking for  'copies or summaries of those parts of any papers
submitted by TfL to the London COVID Transport Task Force since 1st April
2020 until 13th October 2020, and copies of those parts of the minutes of
meetings of the London COVID Transport Task Force since 1st April 2020
until 13th October 2020, which in each case discuss how long the temporary
suspension of free travel for Freedom Pass and 60 plus card holders is
anticipated or planned to last, including (but not being limited to) when
the temporary suspension referred to will or may end, and on what basis'.

 

We do not hold any documents which we’ve submitted or any minutes from the
meetings which specifically relate to when the suspension may end.  As we
stated in our previous response, the temporary suspension of free travel
for Freedom Pass and 60 plus card holders during peak times was a
condition of the funding agreement with the Government in May. The
agreement does not specify for how long the temporary suspension is to
remain in place and the discussions around future funding are still
ongoing. The most recent funding letter from the Government of 31 October
2020 which explains the current position can be found here:
[1]https://assets.publishing.service.gov.uk...
(see, in particular, the references in paragraphs 12 and 13(n)).

 

The Department for Transport (DfT) provides the secretariat to the
Taskforce. You may want to contact the DfT if you would like further
information on this:
 [2]https://www.gov.uk/government/organisati...

 

You may also be interested in reading TfL’s latest statement on the
Government funding agreement and the Government’s most recent update which
can be found at the following links:

 

[3]https://tfl.gov.uk/info-for/media/press-...

[4]https://www.gov.uk/government/speeches/l...

 

If you are considering submitting a further FOI request please think
carefully about whether the request is essential at this current time, as
answering FOI requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. Where
requests are made, please note that our response time may be impacted by
the current situation.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

 

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

 

 

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Dear Ms Thomas,

May I thank you for this information. I looked in vain for exactly the sorts of document which you have pointed me to and I now have a much better understanding of what is happening.

Thank you again for your help.

Yours sincerely,

Bruce Manford