Assynt House, Beechwood Park,
INVERNESS IV2 3BW
Telephone 01463 717123
Fax 01463 235189
RD/am FOI Ref 6775
Direct Line 01463 717123
Dear Ms Smith
Freedom of Information Act Request Ref 6775
With reference to your request for information dated July 16th 2019 regarding the above,
please find below your questions and our responses:-
Please could you provide the fol owing information for 2019:
1. Number of Sites
26 Hospitals, 65 GP sites
2. Number of Employees
3. Number of IT Staff
4. Annual IT Budget for current financial year
5. Number of Datacentres and locations, owned or third party
Scottish Natural Heritage
6. What storage vendor(s) and model do you currently use?
a) When was the installation date of above storage vendor(s)?
b) When is your planned (or estimated) storage refresh date? (Month/year)
Head quarters: Assynt House, Beechwood Park, INVERNESS IV2 3BW
Interim Chair: Professor Boyd Robertson
Chief Executive: Iain Stewart
c) What is your estimated budget for the refresh?
d) What date does your storage support contract end? (Month/year)
e) What is the capacity of the storage data in TB?
f) Is your storage hosted by a third party or onsite?
7. What backup software and hardware do you use?
a) How much data do you backup in TB?
b) When is your planned (or estimated) backup software refresh date? (Month/year)
c) What is the estimated budget for your backup software refresh?
d) When does your backup support contract end? (Month/year)
e) What is the value of your backup support contract?
f) Is your backup hosted by a third party or retained onsite?
8. What compute vendor(s) and model do you currently use?
HP and Del , various models
a) Number of servers?
b) What operating system(s) do you use?
Server 2008, 2012 and 2016
c) What percentage is virtualised?
d) Virtualisation platform?
e) When is your planned (or estimated) compute refresh date? (Month/year)
f) When does your compute support contract end? (Month/year)
2026 (7 year contract)
g) What is the value of the compute support contract?
h) Is this hosted by a third party or onsite?
9. If you outsource your IT works, please provide who it is with and when the
contract started and ends.
10. Do you use cloud services, eg
11. How much do you spend per year on the above service?
12. In addition, please provide a copy of your current IT Strategy and an organisation
chart depicting the IT department with contact names and telephone numbers.
The NHS Highland eHealth Strategy was presented to the eHealth Strategy Group on
10 July 2018 and slightly revised to reflect discussion and comments received as
ELECTRONIC PATIENT/PERSON RECORD
Access to an electronic patient/person record that replaces the existing paper records
integrated across NHS Highland (primary, secondary, community and social care) with
access available as required regional y and thereafter national y. This would also be
available to the patient/person or appointed representative with appropriate access
Equity Of Access To Systems And Services
Integrate the different environments in use across NHS Highland and regional y to
ensure that al users have access to similar services and systems, ensuring that NHS
Highland is consistent with the emerging national and regional digital maturity models.
Delivery of a digital infrastructure that is appropriate to the needs of the service (primary,
secondary, community and social care).
Cyber And Data Security
Compliance with the cyber security, information governance and data security standards
that are being mandated by the Scottish Government.
I hope this information is helpful. If you are unhappy with my response, I am very happy to
discuss this with you further. Alternatively you have the right to ask for an internal review by
making a formal request in writing to the Freedom of Information Officer, NHS Highland,
Assynt House, Beechwood Park, Inverness, IV2 3BW or via email at High-
firstname.lastname@example.org. Your request should explain why you wish a
review to be carried out and should be made within forty working days of receiving this
If you remain dissatisfied fol owing the investigation of your review, then you have the right
to appeal to the Scottish Information Commissioner within 6 months of the date of receiving
the review response. Contact details are as fol ows:
Scottish Information Commissioner
Telephone: 01334 464610
Fax: 01334 464611
Freedom of Information Administrator
On behalf of