If you call or write to us, please use this reference:
Doncaster Benefit Centre
Mail Handling Site A
Telephone: 0800 169 0310
Textphone: 0800 169 0314
Your Employment and Support Allowance
(ESA) Work Capability Assessment
Your ESA payments wil stop
We are writing to you because we’ve looked at your claim and
We’ve made a decision
decided we can’t pay you Employment and Support Allowance
about your ESA claim,
please read this letter in
This is because your Work Capability Assessment shows that
although you may have a disability, il ness or health condition,
If you’ve any questions
you’re now capable of doing some work. We realise this may not
about this letter or need it
be the same type of work you’ve done before. But, we can help
in Braille, large print or
you identify types of work you can do, taking into consideration
audio please cal us on
any disability, illness or health condition you may have.
0800 169 0310
Why we do a Work Capability Assessment
We know that most people are better off in work. The Work
Capability Assessment helps us to identify whether people are
capable of doing some type of work. This could include types of
work they haven’t considered before.
The assessment looks at how a person’s disability, illness or
health condition affects their ability to carry out a number of day-
to-day activities that might affect their capability for work.
Everyone is assessed in the same way and people are given
points if they have limits on how and when they can do things.
You can find more details about the points system on Page 2.
Page 1 of 8
When the assessment shows that people can work, we can help
them to identify the types of work they might be able to do with
their disability, illness or health condition. We can also then
discuss any adjustments they may need to their working
environment or duties.
How this decision affects your ESA payments or National
Because your work capability assessment shows that you can do
some type of work this means we can't pay you ESA from 11-Apr-
2019. We wil send your final ESA payment on 11-Apr-2019.
How we made this decision
A DWP decision maker assessed your capability to do some type
of work using:
• the information provided on your Capability for Work
• the healthcare professional's report of your assessment on
• medical or other information provided by you, your GP or
other healthcare professional
• the information you gave us when a DWP decision maker
phoned you about your work capability assessment on 11-
We use a points system and any other information to assess
whether you have limited capability for work or are capable of
doing some type of work. The law sets out the points system we
use for each part of the assessment. If you get less than 15
points, this shows you are capable of doing some type of work.
Your total points are 6. Detailed information is included in the
section of this letter called: Our assessment of your capability to
What happens next
You don’t need to contact us unless you want to talk to us about
anything in this letter. If you do need to talk to us, please call
Jobcentre Plus on 0800 169 0310
Calls to 0800 numbers are free from landlines and mobiles.
Page 2 of 8
If you are employed
If you have a job you should talk to your employer about returning
to work. You may also need to talk to them about changes or
adjustments you need to your working environment or hours. You
can find information about employer’s responsibilities to make
adjustments for workers with a disability, illness or health
condition by visiting www.gov.uk/reasonable-adjustments-for-
If you are not employed
You should start looking for a job straightaway. If you need help
with this you can speak to a work coach at your local Jobcentre,
after you’ve made a claim to Universal Credit, Jobseeker’s
Allowance (JSA) or new style Jobseeker’s Allowance (JSA). Work
coaches help you identify work you can do with the disability,
illness or health condition you may have.
You should apply for Universal Credit unless you had the Severe
Disability Premium, as part of your ESA, within the last calendar
month. You may have got this if you also get Disability Living
Allowance or Personal Independence Payment.
What’s Universal Credit
Universal Credit makes the current benefit system simple by
replacing 6 benefits, such as ESA, JSA and tax credits, with a
single monthly payment. It’s for people of working age when
they’re out of work or have a low income. It makes sure you’re
better off working, than on benefits, but still supports you when
you can’t work. It also gives support to people who have a
disability, illness or health condition.
You can find out more by going online at www.gov.uk/universal-
If there is a gap between the end of your ESA claim and the date
you make your Universal Credit claim, you may be able to
backdate your claim so there is no gap. Please speak to a work
coach about this once you have made your claim.
Do I have to make my claim online
The aim of Universal Credit’s to encourage people to use online
services. So, wherever possible, you should make your claim
online. The online application form is straightforward, so if you’ve
used the internet before you should be able to claim online.
What if I don’t have access to the internet
You could ask your family, or someone you know, if you can use
Page 3 of 8
their internet access to make your claim. You can also get access
to the internet in your local jobcentre. If you need more
information on what benefits you might be able to apply for, local
welfare advice services, such as Citizens Advice, may be able to
If you cannot get Universal credit
To check if you can apply for other benefits, or if you need help
with housing costs, visit www.gov.uk/browse/benefits
You may be able to claim:
Jobseekers Allowance, or
Income Support, or
ESA again, if your health conditions has significantly
worsened, or you have a new health condition.
Please call 0800 055 6688
to make your claim over the phone.
If you ask us to look at our decision again
If our decision not to pay you ESA changes, following a
mandatory reconsideration of the decision or an appeal and
you’re getting Universal Credit, you’ll keep getting Universal
Credit payments. You’l be paid any ESA due to you up to the day
before you claimed Universal Credit. Your Universal Credit
payment will be looked at again to make sure you get any extra
payments related to your disability, il ness or health condition.
If you get JSA, this claim will close and we’l re-open your original
If you get new style JSA, this claim wil close and we’ll pay you
new style ESA.
You can find out more by going online at www.gov.uk/browse/benefits
If you need more information on what this might mean for you,
local welfare advice services, such as Citizens Advice, may be
able to help you.
Page 4 of 8
Our Assessment of your capability for work
How we assessed your capability for work and points we’ve given you for physical
You can move more than 200 metres on flat
ground (Moving could include walking, using
crutches or using a wheelchair).
Standing and sitting
You can usually stay in one place (either standing
or sitting) for more than an hour without having to
You can raise at least one of your arms high
enough to put a hat on, but you can't raise either
of your arms above head height.
Picking things up and
You can pick up and move objects such as an
empty cardboard box or a carton of liquid.
Using your hands
You can use a computer keyboard or mouse and a 0
pen or a pencil with at least one hand.
Speaking, writing and
You can convey a simple message to strangers.
You can understand simple messages from a
Getting around safely
Your vision doesn't prevent you from finding your
way around familiar and unfamiliar places.
Control of your bladder, You do not need to change your clothes because
of difficulty controlling your bladder or bowels or
using a stoma.
Staying conscious when Any fits, blackouts or loss of consciousness
happen less than once a month.
Total points for physical capability 6
How we assessed your capability for work and points we’ve given you for mental,
cognitive and intellectual capability. By cognitive
we mean how you can think, remember,
learn and understand things.
Learning how to do
You can learn how to do new tasks.
Being aware of danger
You are aware of everyday dangers and can keep
Starting a task and
You can usually manage to begin and finish daily
finishing it to the end
Coping with change
You can cope with small unexpected changes to
your daily routine.
Coping with getting
You can get to somewhere that you don't know
about on your own
without someone going with you.
Dealing with other
You can deal with people you don't know.
Behaviour with other
You behave in a way that would be acceptable at
Total points for mental, cognitive and intel ectual capability 0
Total points for physical capability
Total points for mental, cognitive and intellectual capability
Overall total points
This is not a copy of the healthcare professional’s report of your assessment. If you want a copy
of that report, please telephone or write to us for this. Our address is shown at the start of this
letter and our telephone number is 0800 169 0310
Below are the Decision Maker's reasons for the decision on your claim
ESA Reg 30(3)
ESA Reg 147A (5)
SS D&A Regs 1999 Reg 6(2)(a) & Sch 3C
Welfare Reform Act 2007 section 8 & 9
Other information you can send us to support your request for a mandatory
reconsideration or decision or appeal
If you think there is some important information that we haven’t already considered about the
effects of your disability, illness or health condition please send it to us. We mean things like
letters or other information from anyone providing you with care, support or treatment.
We don’t need you to get any new or specially prepared information and we won’t refund any
costs involved if you do get this.
If you disagree with a decision
You can ask us to explain why
You, or someone who has the authority to act
for you, can phone or write to us within one
month of the date on this letter to ask us to
explain our decision in writing.
You can also ask us to reconsider a
Tell us if you think we’ve overlooked, or
you’ve more, information that affects the
decision. Do this within one month of the date
on this letter.
When we’ve looked at what you’ve told us,
we’l send you a letter to tell you what we’ve
decided and why. We cal this letter a
‘Mandatory Reconsideration Notice’.
When you’ve done this you can appeal
If you disagree with the Mandatory
Reconsideration Notice, you can appeal to a
You must wait for the ‘Mandatory
Reconsideration Notice’ before you start an
Equality and Diversity
We are committed to treating people fairly,
regardless of their disability, ethnicity, gender,
sexual orientation, transgender status, marital
or civil partnership status, age, religion or
beliefs. Please contact us if you have any
Calls to 0800 numbers are free from landlines