Newcastle upon Tyne
3 April 2019
Tel: 0191 430 2000
Our Ref: FOI.19.067
Dear Ms Hart
Freedom of Information Act 2000 – Information Request
Thank you for your request for information under the Freedom of Information Act which was received
on 8 March 2019. I can confirm that we do not hold the information you have requested. You asked
the following questions, reproduced in bold
Please answer the following questions regarding your organisations use of mobile
applications to support employee mental/emotional health and wellbeing.
Does your organisation offer any digital apps as a resource for staff to support their
mental/emotional health and wellbeing? (e.g. Big White Wall, My Possible Self,
Apps may provide advice and guidance to support wellbeing, diary entries or an
interactive self-help programme etc. to support the reduction of stress, anxiety
If yes to Q1 please provide the following information for each app used by the
Name of third-party supplier(s)
Who is responsible for the payment of the app (i.e. employee or employer)
What is the annual price paid for the app in 17/18?
Contract start date & end date
What date did the app go live in the organisation?
Did the organisation use a framework to procure the service? If so, please
state the framework used
Please list all external systems the app integrates with (e.g. EAP providers, GP
Does the app include any form of financial wellbeing support? (e.g. advice
Chairman: Peter Strachan Chief Executive: Yvonne Ormston
The North East Ambulance Service NHS Foundation Trust is registered, and therefore
licensed to provide services, by the Care Quality Commission (Provider ID: RX601).
Through the utilisation of the app, has your organisation seen any quantifiable
benefits? Please provide detail on the benefits achieved (e.g. an increase in
employee productivity, increase in staff retention, reduction in staff sickness
absence or a reduction in occupational health referrals)
For each supplier listed in Q2, please indicate the number of employees registered
on the app, split by the following staffing groups:
Name of Supplier:
Nursing & HCA’s:
Allied Health Professional/ Scientific, Therapeutic and Technical (AHP/STT):
Non-medical Non-clinical (NMNC):
If you are not satisfied with the information we have provided, you can request an internal review
which will be carried out by Mr Paul Aitken-Fell, who is the Trust’s Consultant Paramedic and is
someone not involved with your original request.
If you wish to follow this route, please contact email@example.com who will commence the
process on your behalf.
If you remain unhappy with the outcome of the review, you can ultimately complain to:
The Information Commissioner’s Office
Mark Cotton Freedom of Information Lead
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