This is an HTML version of an attachment to the Freedom of Information request 'Supported Living Accommodation for service Users'.



 
 
Information Resilience and Transparency
 
Please ask for: Kelly Leeson
FOI Reference: 4713765
Phone: +443000415985
Email: 
xxx.xxxxxxxxxxx@xxxxx.xxxxxxxxx.xxx
Date: 9 July 2019
Dear Ms St-Mart
 
Freedom of Information Act 2000
 
Thank you for your request for information made under the Freedom of Information Act 
(FOIA) 2000, relating to supported accommodation. Please accept my sincere 
apologies for the delay in responding to your request: I appreciate that the Council has 
not complied with statutory timescales on this occasion. Please see the response 
provided below in answer to your request. 
There is no open framework for supported accommodation for homeless individuals. 
From 1st October 2018, two prime contractors have been delivering an integrated 
homelessness service across four geographical lots, utilising secondary contractors 
within their delivery network. All contractors submitted bids to be included on the Kent 
Integrated Homelessness Support Services framework, as either prime or secondary 
contractors, during the tender process. 

There is no open framework for supported accommodation for those experiencing 
domestic abuse. Contracts were awarded, commencing on 1st April 2017, to three 
organisations across four geographical lots, to deliver area based, holistic domestic 
abuse support services, in a variety of accommodation settings, including refuge and 
‘safe’ accommodation.

1. Please provide me with the specification for the Regional Framework for 
Supported Accommodation, which describes in detail what is required of 
Supported Accommodation providers including the Accommodation for all the 
above age groups and service user bands. - 
There is no current open regional 
framework, currently work is being undertaken to recontract via a tender process in the 
coming months

2. The different types of categories of support that you require (which provide an 
‘all inclusive’ or a level of support based on assessed need for all the above age 
groups and service user bands.
 - : Mental Health, Physical disabilities, Learning 
disabilities and autistic disorders: Specification for the Supporting Independence 
Service, Supported living information can be found on kent.gov.uk
Re: Dementia: no specific ‘supported living accommodation’ for people with dementia, 
however some people with dementia may use extra care schemes, Care and support in 
the home or residential services, information about which can be found on kent.gov.uk. 
about which can be found on kent.gov.uk 

 


Strategies relating to children in care and care leavers can be found on Kent.gov.uk as 
can information relating to homelessness and women needing refuge (domestic abuse) 

3. The activities work service providers need to do with young people both to 
safeguard them and to prepare them for independence.
 - Dependent on the 
information within the individuals care and support plan- Specification for the SIS 
supported living contract can be found on kent.gov.

4. The specification that also details quality standards required from service 
providers for all the above Age Groups and Service User Bands. - 
Specifications 
for KCC contracts can be found on Kent.gov.uk

5. What is the weekly cost inclusive of support hours and accommodation for 
placing a child 16 to 18 years within semi supported accommodation?
£836.93 – Average weekly cost of all current clients as at the end of Jan 19, including 
Asylum and Disabled Children. This average weekly cost represents all looked after 
children including those categorised as disabled or asylum. It does not include 
supported accommodation costs funded via housing related support.

6. What is the weekly cost inclusive of support hours and accommodation for 
placing an adult 18 to 24 years within semi supported accommodation?
£699.66 – Average weekly cost of all current clients as at the end of Jan 19, including 
Asylum and Disabled Children. This average weekly cost represents all looked after 
children including those categorised as disabled or asylum. It does not include 
supported accommodation costs funded via housing related support.

7. What is the weekly cost inclusive of support hours and accommodation for 
placing an adult 18-65, 65+ within supported accommodation?

18-64
65+
Average Weekly Cost for Supported 
£155.66
£96.84
Accommodation
8. Please provide the weekly cost for the following support hours 5, 10 and 15 
hours for all age groups mentioned above. 

5 Hours
10 Hours
15 Hours
16 to 18 semi supported 
*
*
*
accommodation
18 to 24 semi supported 

£95.63**
£108.16**
£179.41**
accommodation
18-64 supported accommodation

£55.34
£76.68
£177.73
65+ supported accommodation
£50.37
£83.68
£182.90
*Please note, the children’s performance & finance system (used to record 16-18 and 
asylum care leaver data) does not record the number of support hours separately. This 
information is contained within individual case notes therefore it was not possible to 
provide the breakdown of the average weekly cost across different support hours within 
a reasonable time scale. The 18-24 average cost relates to young people with a 
disability only. 

**Please note, this reflects the average cost of a support hour for that particular hour 
band (i.e 0.5-5hours, 5-10hours, 10-15hours) multiplied by the number of support hours 

 


specified i.e. 5, 10 or 15 hours. There is a low number of children in these cohorts 
therefore the average cost can vary widely if having 2 to 1 support which would be 
more expensive or wake night once a week which would have an lower average cost. 

9. What are the decisions Social Services make before choosing a relevant 
service providers for all the above age groups. -
 Assessments and completion of a 
risk matrix and care and support plan are conducted in line with the care act and from 
this the appropriate service and provider identified by the relevant purchasing team 
according to the relevant purchasing protocol. 

10. How does a Service Providers get on your Approved Service providers List 
11. How does a Service Provider register on your Supported Accommodation 
Regional Framework. Please provide me with link or contact details of the person 
responsible for your referrals for all Age Groups mentioned above
 - To enter into 
contracted agreements with Kent County council, providers need to respond to any 
upcoming tender opportunities through the Kent business portal. 

11. How does a Service Provider register on your Supported Accommodation 
Regional Framework. Please provide me with link or contact details of the person 
responsible for your referrals for all Age Groups mentioned above - 
Our Current 
framework for community services is no longer open to new applications due to the 
upcoming tender activities. 

If you are unhappy with this response, and believe KCC has not complied with 
legislation, you have 40 working days from the date of this response to ask for a review. 
You can do this by following our complaints process; details can be found at this link 
https://www.kent.gov.uk/about-the-council/contact-us/complaints-and-feedback#tab-7 
on our website. Please quote reference 4713765.
If you remain dissatisfied following an internal review, you can appeal to the Information 
Commissioner, who oversees compliance with the Freedom of Information Act 2000. 
Details of what you need to do, should you wish to pursue this course of action, are 
available from the Information Commissioner’s website http://ico.org.uk/concerns 
Yours sincerely
Kelly Leeson
Information Access Officer