Defence Business Services
29 October 2018
Dear Mr/Ms Coton,
Thank you for your email of 1 October 2018 to the What Do They Know Website
requesting the following information:
“Please could you provide the latest copy of JSP 800 and any other documents
related to or associated with Rail Travel in the UK, with an emphasis on the first-class
I would be grateful if you could highlight any exemptions to standard policy for those
with disabilities (mental and physical) that would warrant rail travel at a first-class
level when not ordinarily eligible.
If any such exemptions do exist, can you please clarify how one would go about
obtaining/exercising such exemptions if they are, for example, a Civilian Instructor in
the Royal Air Force Air Cadets.
Furthermore, once exercised, would these exemptions be continuous (based on an
ongoing mental and/or physical disability,) or case-by-case approvals?”
I am treating your correspondence as a request for information under the Freedom of
Information Act 2000 (FOIA).
The Ministry of Defence requires further information in order to determine whether it holds
any information within the scope of your request. The terms and conditions of service for
Civilian and Military personnel are different reflecting diverse roles and responsibilities.
Service personnel are referred to the JSP 752 for guidance on claiming Travel and
Subsistence costs and Civilians are referred to the JSP 800. Please could you confirm if
you are purely interested in Civilian or Military personnel or both.
Once you have clarified your request, I will be pleased to consider it again.
Please remember to quote the reference number above in any future communications.
If you have any queries regarding the content of this letter, please contact this office in the
If you wish to complain about the handling of your request, or the content of this response,
you can request an independent internal review by contacting the Information Rights
Compliance team, Ground Floor, MOD Main Building, Whitehall, SW1A 2HB (e-mail CIO-
email@example.com). Please note that any request for an internal review should be made
within 40 working days of the date of this response.
If you remain dissatisfied following an internal review, you may raise your complaint
directly to the Information Commissioner under the provisions of Section 50 of the
Freedom of Information Act. Please note that the Information Commissioner will not
normally investigate your case until the MOD internal review process has been completed.
The Information Commissioner can be contacted at: Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Further details of the role and
powers of the Information Commissioner can be found on the Commissioner's website at https://ico.org.uk/.
DBS Secretariat Team