If you are dissatisfied with the way the request has been handled by us or
have other concerns, you have the right to appeal and request a review
of our decision, by writing to:
Hywel Dda University Health Board
bush General Hospital
owing a review and you remain dissatisfied with the outcome of the
appeal, you may apply directly to the Information Commissioner Officer
A Brief Guide to the
(ICO) and ask for a review of the University Health Board’s decision.
Freedom of Information
To make a request for information, please write to:
The Freedom of Information Officer
Dda University Health Board
orporate Offices, Ystwyth Building
Hafan Derwen, St David’s Park
arthenshire, SA14 8QF
Telephone: 01267 239682
The Information Commissioner can be contacted at:
nformation Commissioner’s Office
The In formation Commissioner’s Office
oor, Churchill House
What is the Freedom of Information Act (2000)?
There may be some documentation or certain parts of documents which
The Freedom of Information (FOI) Act aims to ensure that public
we are not able to make available. We will check to see what
authorities, such as the NHS are open in the way that they do their
information we hold that relates to the request.
If we have the information requested, a response will be provided within
It also helps people to understand better how public authorities carry out
20 working days.
their duties, why they make the decisions they do and how they spend
If we do not have any relevant information, we will inform you as soon as
possible. We will also try to advise you where to access the information
Information in the Publication Scheme
or direct you to an appropriate source in order to obtain the information.
We have developed a Publication Scheme which details all of the
information we routinely publish, such as information on what the
We will try and provide the information in the format requested, for
organisation does, our finances, our policies and processes.
example, paper copy or as an electronic document.
You can access the Publication Scheme in a number of ways:
What happens if the University Health Board doesn’t
Visit our website: email@example.com
understand my Request?
Telephone: 01267 239682
Under the Freedom of Information Act, the University Health Board has
Write to the address provided on the back of this leaflet
a duty to advise and assist requesters. If the Health Board doesn't
understand your request, we will contact you to clarify your request.
Who can request information?
Anyone can request information under the Act.
Fees and Charges
The FOI Act and Fees Regulations stipulate that we cannot levy a fee for
How to make an FOI Request
information unless there is a statutory basis for doing so or the amount
If you would like to see other information or documents which we do not
of time taken to locate the information exceeds 18 hours.
routinely publish, then you have a right to make a FOI request.
If a charge is payable, we will wait for payment before releasing any
The request must be made in writing by letter, email or fax to the FOI
No charges will be made for any information accessed via the website.
If you are not sure what information we may have about the topic, please
contact the Freedom of Information Officer to discuss your requirements.
What happens if my request is refused?
Should your request be refused we will inform of the reasons for this
What happens when a request is made?
decision. These may include one of the following reasons:
The FOI Officer will write to you within two working days to inform you that
Where the cost exceeds the prescribed amount.
your request has been received and is being processed.
Vexatious or repeated requests
Information readily available on the Publication Scheme
This is referred to as the “duty to confirm or deny”. These provisions are
If one or more exceptions in the act apply.
fully retrospective, meaning that if the University Health Board has the
information when the request is received; it must be provided, subject to
Should you not agree with the decision or are dissatisfied with the way
certain conditions and exemptions. Further information can be found in
the request was handled, you have a right to request a review.
the FOI policy, Conditions and Exemptions on our website.