This is an HTML version of an attachment to the Freedom of Information request 'Causes of the financial crisis'.

Date: Sat, 31 Jan 2009 10:00:43 +0000
Subject: Re: Freedom of Information request - Causes of the financial crisis
From: Nick Gulliford <[Cais Rhyddid Gwybodaeth e-bost #5156 ]>
To: IMFreturns <[cyfeiriad ebost]>

Dear Mr Turner,

Your ref: PC40096.ISS00918350

I don't understand why you are writing to Ms Ngan?

The response "we have nothing further to add to our previous
comments in relation to why the is a commercial decision of the
banks" doesn't make sense.

Yours sincerely,

Nick Gulliford

-----Original Message-----

Our Ref: PC40096.ISS00918350

In order that we can deal with this matter as quickly as possible
please do not delete the Subject line of this email when you reply.
You can add further wording to it but please do not Remove
"ISS00918350".

Dear Ms Ngan

Thank you for your email dated 16 January 2009.

You have contacted the Financial Services Authority (FSA) in
relation to further comments regarding the banking situation,
however we have nothing further to add to our previous comments in
relation to why the is a commercial decision of the banks.

The Customer Contact Centre - how we can help

If you have any future questions on financial services and
products, you may find it easier to call our Consumer Helpline on
0845 606 1234 (call rates may vary). Before doing so, you can learn
about the work we carry out as the point of contact for consumers
in our information sheet 'The Customer Contact Centre':
http://www.moneymadeclear.fsa.gov.uk/pdfs/ccc_consumer_contact_centre.pdf.

Yours sincerely

L Turner (Mr) Customer Contact Centre Financial Services Authority
Consumer Helpline: 0845 602 2185 (call rates may vary)
www.moneymadeclear.fsa.gov.uk Get clear, impartial information from
the UK's financial watchdog. No selling. No jargon. Just the facts.

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