INTERNAL REVIEW AND COMPLAINTS PROCESS
Complaints Process
If you are not satisfied how we serviced your request generally you may
complain via Contact Us – Freedom of Information, Tamworth Borough
Council’s Complaints procedure. This can be accessed through our website
http://www.tamworth.gov.uk/contact-us Or a paper copy can be provided by
telephoning 01827 709 709.
Internal Review
If you are not satisfied with the decision to withhold information or disagree
with the any fees applied then you may ask for an Internal Review. If this is
the case please state and submit a full submission on why you disagree with
the decision to the following address. Your appeal will be considered by
appropriate officers who did not take part in the original processing of your
request.
Project & Information Coordinator
Tamworth Borough Council
Marmion House
Lichfield Street
Tamworth
B79 7BZ
Finally if you are still dissatisfied then you may wish to lodge a complaint to
the Information Commissioner for an independent review at the following
address:
The Information Commissioner
Wyncliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 08456 30 60 60
Web Address: www.ico.gov.uk
Internalreview.doc
Revised: 14/04/14