NOT PROTECTIVELY MARKED
CUMBRIA CONSTABULARY
FREEDOM OF INFORMATION ACT
2000
COMPLAINT RIGHTS
Are you unhappy with how your request has been handled or do you think the
decision is incorrect?
You have the right to require Cumbria Constabulary to review their decision.
Prior to lodging a formal complaint you are welcome and encouraged to discuss the
decision with the case officer that dealt with your request.
Ask to have the decision looked at again –
The quickest and easiest way to have the decision looked at again is to telephone the case
officer that is nominated at the end of your decision letter.
That person will be able to discuss the decision, explain any issues and assist with any
problems.
Complaint
If you are dissatisfied with the handling procedures or the decision of Cumbria Constabulary
made under the Freedom of Information Act 2000 (the Act) regarding access to information
you can lodge a complaint with the Constabulary to have the decision reviewed.
Complaints should be made in writing and addressed to:
Freedom of Information Appeals
Professional Standards Department
Cumbria Constabulary
Carleton hall
Penrith
Cumbria
CA10 2AU
Alternatively, please send an email to:
xxxxxxxxxxxxxxxxxxxx@xxxxxxx.xxxxxx.xx
Cumbria Constabulary will aim to respond to your complaint as soon as possible and in any
case within one month, in all but the most complex of cases, which may take longer.
The Information Commissioner
If, after lodging a complaint with Cumbria Constabulary, you are still dissatisfied with the
decision you may make application to the Information Commissioner for a decision on
whether the request for information has been dealt with in accordance with the
requirements of the Act.
NOT PROTECTIVELY MARKED
NOT PROTECTIVELY MARKED
For information on how to make application to the Information Commissioner please visit
their website at
www.informationcommissioner.gov.uk . Alternatively, phone or write to:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700
NOT PROTECTIVELY MARKED