Date: Mon, 11 Dec 2017 12:14:33 +0000 Subject: RE: Freedom of information request - Local Taxation From: Helen Fitzgerald <[email address]> To: 'Gwyn Worth' <[FOI #442718 email]> Dear Gwyn If the payment does not match any of the 26 cash posting rules that it follows the final rule. Our setting is 'blank' which means cash would soft allocate to the oldest years debt. Apologies if this is not immediately clear from the information previously provided. If I can be of any further assistance please ring me. Regards Helen Fitzgerald Senior Local Taxation Officer Local Taxation, Neighbourhoods Bristol City Council Direct Line 0117 975 5760 [Mon - Fri 10am - 6pm] Please let us know your views on our proposals to close a budget gap of over £108million over the next five years. It includes proposals on council tax, parks and green spaces. Have your say at www.bristol.gov.uk/corpstrategy. IMPORTANT NOTICE: Privileged and/or confidential information may be contained in this message and any attachments ("this Email"). If you are not the intended addressee (or responsible for the delivery of this Email), you may not copy or deliver this Email to anyone and you should instead destroy it and are requested to notify the sender of your receipt of the Email immediately. No warranty is given that this Email is free from viruses and/or that this Email or any reply is secure from interception/corruption. Any opinions, recommendations and other information which do not relate to official business of Bristol City Council are included in this Email on the basis that they are personal to the sender and are neither given nor endorsed by Bristol City Council. -----Original Message----- From: Gwyn Worth [mailto:[FOI #442718 email]] Sent: 07 December 2017 09:33 To: Helen Fitzgerald Subject: Re: Freedom of information request - Local Taxation Dear Helen Fitzgerald, Re "The last three rules - optional boxes - of the 'cash posting rules' have been filled in to show you the options or defaults that Local Taxation has selected to use." I don't understand how the system can be set so that payments which have been unable to be matched by any of the previous rules can hard allocate to the oldest debt, newest debt and soft allocate to the oldest debt. All options appear to be selected. Perhaps unmatched payments are allocated to the newest debt because that rule appears first in the list? Yours sincerely, Gwyn Worth -----Original Message----- The last three rules - optional boxes - of the 'cash posting rules' have been filled in to show you the options or defaults that Local Taxation has selected to use. Mrs H Fitzgerald Senior Local Taxation Officer ------------------------------------------------------------------- Please use this email address for all replies to this request: [FOI #442718 email] Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies: https://urldefense.proofpoint.com/v2/url?u=https-3A__www.whatdotheyknow.com_help_officers&d=DwICaQ&c=1vnCWTgU_iH2bgveKnHUZ8hJXVq2EkkiN8FwZDwwznM&r=ysqoLIZbrVTZCuY7x9F1iKPaAmaq4aH8YVnzcDJeFbs&m=u60AVstLCsYbKX3G06ZCTex7mj8XFUi-C2NRxZ7BiWY&s=D5975DY_5cgXfGs7f109-bAsk2jZDDEfMtxHlDWht4I&e= For more detailed guidance on safely disclosing information, read the latest advice from the ICO: https://urldefense.proofpoint.com/v2/url?u=https-3A__www.whatdotheyknow.com_help_ico-2Dguidance-2Dfor-2Dauthorities&d=DwICaQ&c=1vnCWTgU_iH2bgveKnHUZ8hJXVq2EkkiN8FwZDwwznM&r=ysqoLIZbrVTZCuY7x9F1iKPaAmaq4aH8YVnzcDJeFbs&m=u60AVstLCsYbKX3G06ZCTex7mj8XFUi-C2NRxZ7BiWY&s=2kkrippC6w_ddwJMTUXYO_priOE4kNbz-J_KIL2dAd4&e= Please note that in some cases publication of requests and responses will be delayed. If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page. -------------------------------------------------------------------