To: Craig Gilding
DWP Central Freedom of Information Team
e-mail: email@example.com v.uk
Our Ref: IR 655
19 January 2 018
Dear Mr Gilding
Thank you for your email requesting a review of the Department for Work and Pensions (DWP)
response dated, 20 December 2017, reference FOI 4947.
You asked: “I am requesting information on how to record a signed assessment. If you do not wish to
answer then I think that's pretty poor and would like to request complaint contact details again.
As I am deaf myself, these things directly affect me and if the DWP is not willing to provide
answers to questions like these then I think that is discrimination. There should definitely be
procedures in place and I am asking what these procedures are.
Please be assured that your request has been given our full consideration and that all aspects
of your review were taken fully into account.
DWP have supplied you with the recorded information held about how a signed assessment is
conducted in our letter dated 20 December 2017 (reference FoI 4947) in which we explained
CHDA will make interpreters, including BSL, available for face-to-face consultations. The BSL
interpreter communicates with the claimant using BSL and will provide a verbal response to
the Healthcare Professional.
DWP have also supplied the recorded information held that you requested about how to record
a signed assessment in our letter dated 23 November 2017 (reference FoI 4623) in which we
explained the following:
Claimants using their own equipment must be able to provide two copies of the recording at
the end of the assessment in a way which ensures that the recording has not been tampered
with and that it is a complete, reliable and accurate record of the assessment.
In reviewing your request I uphold the decision of the Freedom of Information Officer in full I
am therefore satisfied now that all the information that DWP are able to supply to you has been
However, under section 21 of the Freedom of Information Act (FoIA), allows us to direct you to
information which is already reasonably accessible to you, as it is already in the public domain.
To be helpful you can find the information you requested on the following website: https://www.chdauk.co.uk/types-of-assessments
The FoI Act does not require us to generate new information to counter your opinion I can
confirm that we have nothing else to add.
If you are not content with the outcome of the internal review you may apply directly to the
Information Commissioner’s Office for a decision.
DWP Central FoI Team
Your right to complain under the Freedom of Information Act
If you are not content with the outcome of the internal review you may apply directly to the Information
Commissioner’s Office for a decision. General y the Commissioner cannot make a decision unless you have
exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF www.ico.org.uk/Global/contact_us
or telephone 0303 123 1113 or 01625 545745