29 August 2017
By email to: email@example.com
Dear Helen Mackey
I refer to your Freedom of Information request received on 14 August 2017 about counselling
I can confirm that the University holds the information requested and is releasing this to you.
Details of exemptions applied are below.
Where any information is “not held”, this is
explained below. Those parts of the University’s response (together with the details of how
to ask the University to review the management of your request, or thereafter to seek a
review by the Scottish Information Commissioner, should you wish to do so – please see
below) constitutes the notice in writing that the information specified is not held by the
University which is required under section 17 of the Freedom of Information (Scotland) Act
Your enquiry and the University’s response.
Please disclose the following under the FOI Act.
How many students registered to use university counselling and wellbeing services over
the last five academic years (2012-13, 2013-14, 2014-15, 2015-16 and 2016-17 )? Please
can you include all students (including undergraduate and postgraduate students both full-
time and part-time) and break it down by gender if possible.
Total numbers attending counselling by year:
* = Numbers too small to calculate a percentage; and may be able to identify client(s) – this
information has been withheld under the exemption for personal data in section 38(1)(b) of
the Freedom of Information (Scotland) Act 2002 because, particularly with low numbers,
there is an enhanced risk of identifying individuals, and of disclosing personal data or
sensitive personal data. The University is required to keep individuals’ personal data, and
especially individuals’ sensitive personal data, confidential under the Data Protection Act
1998. Percentages have not been provided because with very low numbers it may also be
possible to work out individual identities. The University considers that to release this
personal data would not be fair or lawful to the data subject(s) in terms of Principle 1 of the
Data Protection Principles.
How many counsellors has the university employed on a full-time or part-time basis over
the last five academic years (2012-13, 2013-14, 2014-15, 2015-16 and 2016-17 ? Please
can you break this down by year and say whether they are on permanent or zero-hours
Please see accompanying spreadsheet for details. There were no zero-hour contracts
during the periods stated.
How many counsellors will the university employ on a full time or part time basis in the
forthcoming academic year 2017-18 ?
5 counsellors (3 work term time only) for 2016/17; the intention is to have the same staffing
complement for 2017/18.
This concludes the University’s response.
Your right to seek a review of how your information request was managed
If you are not satisfied with our response or our reasoning set out above, you have 40
working days in which to require a review of our decision. Any such request should be put in
writing and should be sent to the University Secretary, Abertay University, at the address
provided below. The request should:
(a) detail your request for a review of our decision to be undertaken
(b) describe the nature of your original request
(c) explain the reasons why you are dissatisfied with our response
Tel (01382) 308016
If you remain dissatisfied with how your request for information has been dealt with, you also
have the right, in terms of section 47 of FOISA, and within 6 months, to apply to the Scottish
Information Commissioner for a decision as to whether we have handled your request
Information relating to your right to seek review is available from the Scottish Information
or by contacting the Scottish Information Commissioner's Office at the following address:
Scottish Information Commissioner,
Doubledykes Road, St Andrews,
Fife KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
Or via the SIC’s online appeals service:
If you are unhappy with the Commissioner’s decision, you also have the right to appeal
further to the Court of Session, on a point of law only, under section 56 of FOISA. Please
refer to the Commissioner’s website (details above) for further information about your right of
appeal to the Court of Session.
Abertay University is a registered Scottish charity, no. SC016040