3RD party deductions, false,incacurate,missleading lies in dedcuction letter

The request was successful.

Dear Department for Work and Pensions,
why are you, when sending notice of deduction letters to claimants stating that they can ask for a reconsideration then go on to appeal in these letters, when this is not the case at all and there is no right of appeal - sending out letters that contain bare face lies.

1,why are you telling lies, giving misleading false information in these letters.

2, how many of these misleading letters have been sent over the last 12 months

3, how long has the dwp been sending out these misleading lies in total

4, how long has the dwp knowen they have been sending out these letters

5, why are you doing this

6, when will the dwp stop sending these letters of lies?

7, why is there no right of appeal for example a private water company arranging with the dwp to to make deductions from someone's benefit.

I can upload a copy of this letter as I myself have been unfortunate enough to of been sent one of these misleading inaccurate letters, only to find out when contacting the dwp their is not right of reconsideration and no appeals process?

Yours faithfully,
mr anderson

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DWP Strategy Freedom of Information, Department for Work and Pensions

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Please see the attached reply to your Freedom of Information request

Yours sincerely

DWP Strategy FoI team

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Dear DWP Strategy Freedom of Information,
why do I have a letter from the 3rd part reductions team telling me I cant appeal or mandatory reconsideration? why do I also have a recorded phone call of them saying the same thing, and yes this refers to water rate arreas

Yours sincerely,

mr anderson

DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

You can expect a reply by 21 June 2016 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

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DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Please see the attached reply to your Freedom of Information request.
 

Yours sincerely

DWP Strategy FoI team

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