We don't know whether the most recent response to this request contains information or not – if you are andrea west please sign in and let everyone know.

3rd Party Access To Horizon system update.

andrea west made this Freedom of Information request to Post Office Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for andrea west to read a recent response and update the status.

Dear Post Office Limited,

https://www.whatdotheyknow.com/request/3...

Would you please revisit the above request and confirm who made the decision to refuse to answer and what was the audit trail leading up to this decision. As this is an accusation of criminal conduct can you please confirm you have the names of those who decided not to answer the request and who they sought advice from before denying the request.

Yours faithfully,

andrea west

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2023/00451

Dear Andrea West,

Thank you for your request for information which was received on 29th
July. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 29th
August.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],

Yet again another request delayed and another failure to comply with the laws of the land which you believe do not apply to Post Office ltd. An apology is not required just the information as requested

Yours sincerely,

Andrea West

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Andrea West,

Please find the response attached relating to your Freedom of Information
request.

Kind regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],

Before clarifiying can you please explain why no attempt was made by yourselves to answer this request within the allowed time frame

Thank you

andrea west

information.rights, Post Office Limited

Dear Andrea West,

Thank you for your email.

As per the Information Commissioner's Office (ICO) guidance on interpreting and clarifying an information request, we contacted you to ask you for further detail on your FOI request as we determined that there was more than one way to interpret your request. The ICO says:

"You should never attempt to guess which meaning the requester actually intended. Even if you respond correctly to one possible objective reading of a request, you may still find yourself in breach of the legislation if you fail to identify an alternative interpretation which is equally valid. You must seek clarification from the requester, if there is more than one objective reading."

We can confirm that we responded on 29 August 2023, which was within the statutory timescale provided in our acknowledgement letter.

For further information on the ICO guidance, please see the following link:

https://ico.org.uk/for-organisations/foi...

Once you have clarified your original request, we will process it in the usual manner.

Kind regards,

Data Protection and Information Rights Team

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Dear information.rights,

Post Office Limited have delayed.

They have not replied to your FOI request 3rd Party Access To Horizon system update. promptly, as normally required by law.

Click on the link below to send a message to Post Office Limited reminding them to reply to your request. You can also refer your request to the Information Commissioner once the statutory deadline has passed.

https://www.whatdotheyknow.com/request/1...

Clearly the ICO is wrong then

This request is to explain what actions Post Office Ltd took with the original request from over 6 years ago was legal opinion sought and who decided there was no reason to answer the request. I would not expect any names to be supplied but i would expect Post Office Ltd to have an audit trail of the request and those responsible.

Hopefully this is clear enough

Yours sincerely,

andrea west

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2023/00531

Dear Andrea West,

Thank you for your request for information which was received on 8th
September. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 6th
October.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],

Now very overdue, is there a reason for this

Yours sincerely,

andrea west

Dear Post Office Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Post Office Limited's handling of my FOI request '3rd Party Access To Horizon system update.' As you have failed to respond

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/3...

Yours faithfully,

andrea west

information.rights, Post Office Limited

1 Attachment

Dear Andrea,

 

Thank you for your email.

 

Please be assured that the above request was not handled by Post Office as
a formal Freedom of Information request as the original request contained
no request for recorded information and the follow-up provided no further
clarification.

Therefore, as outlined in Section 8 of the Freedom of Information Act
2000, we have now passed your email on to the relevant team who will be in
touch with you shortly and we are unable to conduct an Internal Review on
the matter.

 

Kind regards,

 

Information Rights

Data Protection and Information Rights Team

100 Wood Street

London

EC2V 7ER

 

[1]postoffice.co.uk

 

[2]Logo, company name Description automatically generated

 

 

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We don't know whether the most recent response to this request contains information or not – if you are andrea west please sign in and let everyone know.