This is an HTML version of an attachment to the Freedom of Information request 'Key Performance Indicators for Finance and Human Resources Offices'.

Mr David Black 
Email: David Black []   
18 November 2008 
Our Ref: FOI 2008/122 – F0041580 
Dear Mr Black, 
Re: Freedom of Information (Scotland) Act 2002 – Request for Information 
Thank you for your email which was received by the University on 24 October 2008 timed 
07:38, requesting information about: 
1. What are the Key Performance Indicators for the University of Glasgow's Finance  

2. Please provide me with the latest Key Performance Indicators evaluation report 
for the Finance Office. 

3. What are the Key Performance Indicators for the University of Glasgow's Human 
Resources Office? 

4. Please provide me with the latest Key Performance Indicators evaluation report 
for the Human Resources Office. 

University’s Response 
We don't currently set Key Performance Indicators for the Finance Office, so there is no report 
as requested, this is also the case for the Human Resources Department.  We manage the 
Finance Office performance through objectives set at a managerial level in line with the 
University's Personal Development Review (PDR) process and also in line with the service 
level as contained on our website at the following URL: 
Main Building, University of Glasgow, Glasgow G12 8QQ 
Data Protection: Telephone: 0141-330-3111 E-Mail: xxxx.xxxxxxxxxx@xxx.xx.xx 
Freedom of Information: Telephone:
 0141-330-2523 E-Mail: 
The University of Glasgow, charity number SC004401 

Section 17 of FOISA states that where public authorities receive requests for information that 
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information. The University of Glasgow does not hold the information that you have requested 
and is not aware of any other public authority that could respond to your request. 
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multiple copies, publishing or otherwise distributing the information to other individuals and the 
public). The Freedom of Information (Scotland) Act 2002 (Consequential Modifications) Order 
2004 ensured that Section 50 of the Copyright, Designs and Patents Act 1988 (“CDPA”) 
applies to the Freedom of Information (Scotland) Act 2002 (“FOISA”).   
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Yours sincerely, 
Data Protection and Freedom of Information Office