This is an HTML version of an attachment to the Freedom of Information request 'Key Performance Indicators for Finance and Human Resources Offices'.


 
 
 
 
Mr David Black 
 
Email: David Black [xxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx]   
18 November 2008 
Our Ref: FOI 2008/122 – F0041580 
 
Dear Mr Black, 
 
Re: Freedom of Information (Scotland) Act 2002 – Request for Information 
 
Thank you for your email which was received by the University on 24 October 2008 timed 
07:38, requesting information about: 
 
 
1. What are the Key Performance Indicators for the University of Glasgow's Finance  
Office? 

 
2. Please provide me with the latest Key Performance Indicators evaluation report 
for the Finance Office. 

 
3. What are the Key Performance Indicators for the University of Glasgow's Human 
Resources Office? 

 
4. Please provide me with the latest Key Performance Indicators evaluation report 
for the Human Resources Office. 

 
 
 
University’s Response 
 
We don't currently set Key Performance Indicators for the Finance Office, so there is no report 
as requested, this is also the case for the Human Resources Department.  We manage the 
Finance Office performance through objectives set at a managerial level in line with the 
University's Personal Development Review (PDR) process and also in line with the service 
level as contained on our website at the following URL:  
 
http://www.gla.ac.uk/services/finance/general/slc.htm 
 
 
DATA PROTECTION AND FREEDOM OF INFORMATION OFFICE 
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Freedom of Information: Telephone:
 0141-330-2523 E-Mail: foi@gla.ac.uk 
The University of Glasgow, charity number SC004401 
 
 


 
 
 
 
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Yours sincerely, 
 
 
 
 
 
Data Protection and Freedom of Information Office