This is an HTML version of an attachment to the Freedom of Information request 'Key Performance Indicators for Finance and Human Resources Offices'.

Mr David Black 
Email: David Black []   
24 October 2008 
Our Ref: FOI 2008/122 – F0041580 
Dear Mr Black, 
Re: Freedom of Information (Scotland) Act 2002 – Request for Information 
Thank you for your email which was received by the University on 24 October 2008 timed 
07:38, requesting information about: 
1. What are the Key Performance Indicators for the University of Glasgow's Finance  

2. Please provide me with the latest Key Performance Indicators evaluation report 
for the Finance Office. 

3. What are the Key Performance Indicators for the University of Glasgow's Human 
Resources Office? 

4. Please provide me with the latest Key Performance Indicators evaluation report 
for the Human Resources Office. 

As the University of Glasgow is a Scottish Public Authority, your request is subject to the 
terms of the Freedom of Information (Scotland) Act 2002 (“FOISA”).  The University 
acknowledges receipt of your request and confirms that it will respond to you under the terms 
of FOISA and within the time scales required by FOISA. The Freedom of Information Office 
will contact you if we require any further information.  
Please note the following advice from the Scottish Information Commissioner’s website: 
The Act says that a request must include the name of the applicant and an address for 
correspondence. The Commissioner has confirmed that an e-mail address is sufficient when 
you are asking for information. However, if you send your request by email, you must give 

Main Building, University of Glasgow, Glasgow G12 8QQ 
Data Protection: Telephone: 0141-330-3111 E-Mail: xxxx.xxxxxxxxxx@xxx.xx.xx 
Freedom of Information: Telephone:
 0141-330-2523 E-Mail: 
The University of Glasgow, charity number SC004401 

your name in the body of the email to fulfil the requirement that the name of the applicant is 
given. Even if your name appears in your email address (e.g. you 
must add your name to the text of your request, so that it is clear who the email is from.  

You must give your real name, as the public authority does not have to answer your request if 
you have used a false name or pseudonym. The Commissioner will not be able to carry out an 
investigation if he finds out that you have used a false name. 

If you have particular reasons for not wanting to reveal your identity to the public authority, you 
should ask a friend or family member to make the request for information.” 

The information that you supplied with your Request for information will be entered into a filing 
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of (a) processing your Request for information, and (b) for statistical and audit purposes. By 
supplying such information you consent to the University storing the information for the stated 
purpose. The information is held by the University in accordance with the provisions of the Data 
Protection Act 1998. 
Yours sincerely, 
Data Protection and Freedom of Information Team