This is an HTML version of an attachment to the Freedom of Information request 'Call outs to same address'.













 
 
 
 
 
Am
mbulance Headquarters 
 
Bernicia House 
 
The Waterfront 
 
Goldcrest Way 
 
Ian Johnson 
Newburn Riverside 
 
 
Newcastle upon Tyne 
 
E-mail: xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx 
NE15 8NY 
 
 
 
 
 
Tel:  0191 430 2000 
 
22 November 2016 
www.neas.nhs.uk 
 
 
Our Ref: FOI.16.235 
 
 
 
 
Dear Mr Johnson 
 
Freedom of Information Act 2000 – Information Request 
 
Thank you for your request for information under the Freedom of Information  Act which was received 
on 25 October 2016.  I can confirm that we hold the information you have requested.  You asked the 
following questions, reproduced in bold below: 
 
 

Could you please disclose the highest number of ambulance callouts to the same 
property in the Teesside area for the past 12 months? 

 
 
Could you please disclose, without identifying the individual, where
e the property was (I.E. 
Middlesbrough, Stockton etc) 
 
 
Could you please disclose how many times that ambulance was then needed to transport 
someone to hospital. 

 
 
21 November 2015 – 21 November 2016 
 
 
Total 
Total 
Property Town 
Number of 
Number of 
Incidents 
Conveyances
Stockton‐on‐Tees 
247
157
 
 
If you are not satisfied with the information  we have provided, you can req
quest an internal review 
which will be carried out by someone not involved with your original request.  Mr Paul Aitken-Fell is the 
Trust’s Consultant Paramedic, his contact details are: 
 
Paul Aitken-Fell 
Consultant Paramedic 
North East Ambulance Service NHS FT Trustt 
Bernicia House 
Goldcrest Way  
Newburn Riverside  
Newcastle upon Tyne  
NE15 8NY 
 
 
Chairman: Ashley Winter | Chief Executive: Yvonne Ormston 
The North East Ambulance Service NHS Foundation Trust is registered, and  therefore licensed to provide services, by the Care Q uality Commission (Provider ID: RX601). 



If you remain unhappy with the outcome of the review, you can ultimately complain to: 
 
The Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
 
Yours sincerely 
 
 
Mark Cotton 
Freedom of Information Lead 
 
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