This is an HTML version of an attachment to the Freedom of Information request 'Work Programme Completer Guidance from 01 April 2016'.

Gatekeeper Memo guidance  updates on Help to Work  
 
Community Work Placements 
The final referral date for CWP is 31 March 2016. By 28 October 2016 there will no longer 
be any claimants taking part in CWP. 
From 1 April 2016, the HtW package of support will no longer include referrals to a CWP 
element. Claimants who return from the Work Programme will be allocated by their work 
coach to either: 
  The Mandatory Intervention Regime (MIR)  
  Daily Work Search Reviews (DWSR)  
  JCP 2016/17 standard offer 
The time claimants spend on MIR will be limited to 26 weeks for those referred on or after 1 
April 2016. The time claimants spend on DWSR will remain limited to a maximum of 13 
weeks. 
Claimants who have completed MIR or DWSR on or after 1 April 2016 and have still not 
found a job, will be referred to the Jobcentre Plus (JCP) standard offer for the remainder of 
their claim. 
Claimants who are referred prior to 1 April 2016 that have started CWP but have not 
completed the 30 weeks, for example because their claim to benefit ended or because they 
failed to attend or participate, will be signposted back to the provider for the remainder of 
their allotted 30 weeks in line with current guidance. 
Current rules apply for claimants completing CWP who were referred on or before 31 March, 
which means they are placed on MIR for the remainder of their JSA claim. 
Where claimants do not attend their initial engagement meeting or do not start the placement 
offered, the provider will cancel the referral. As a new referral cannot be made after 31 
March, these claimants will have to be allocated to either MIR or DWSR. For claimants in 
the four CPAs where contracts have been terminated early, this will apply to those referred to 
CWP on or before 29 February. 
 
Setting Help to Work LMS Markers after 1 April 2016 
1. 
Background 
Gatekeeper memo 03.16.80 provided information on the Labour Market Spending Review 
and the changes to the Help to Work (HtW) Measures from 1 April 2016. This memo 
explains which Post Work Programme Support (PWPS) Labour Market System (LMS) 
markers should be set and the action to take with the Office Print Report Tool (OPRT) 

Quarterly Work Search Interview Process report following the removal of the Quarterly 
Work Search Interview.  
2. 
Action 
Setting the Post Work Programme Support Labour Market System Markers for the 
Help to Work Measures
 
The appropriate LMS marker that should be set will depend on when the claimant had their 
Work Programme Completer Interview (WPCI) and if they have a break in their claim. 
Work Programme Completer Interview on or before 31 March 2016  
Jobseeker's Allowance (JSA) claimants who had their WPCI on or before 31 March 2016 will 
continue to have their PWPS LMS marker set as per existing instructions. 
Work Programme Completer Interview on or after 1 April 2016  
From 1 April 2016, the HtW package of support will no longer include referrals to a 
Community Work Placement element. Claimants who return from the Work Programme will 
be allocated by their work coach to either:  
  The Mandatory Intervention Regime (MIR)  
  Daily Work Search Reviews (DWSR)  
  JCP 2016/2017 Standard Offer 
Claimants referred to either MIR or DWSR should have their PWPS LMS marker set as 
‘HtW MIR’ or ‘HtW DWSR’ respectively. 
Claimants referred to the JCP Standard Offer should have their PWPS LMS marker set as 
“JSA PWPS – BAU”. 
HtW still contains an assessment phase in which to determine which of the options is most 
appropriate. A claimant not allocate to one the options at the WPCI should have their marker 
set as “HtW asst phase”. The work coach then has up to 8 weeks to decide the most 
appropriate option and amend the LMS marker accordingly. 
The time claimants spend on MIR will be limited to 26 weeks for those referred on or after 1 
April 2016. The time claimants spend on DWSR will remain limited to a maximum of 13 
weeks. 
Claimants completing MIR or DWSR on or after 1 April 2016 and have not found a job, will 
be referred to the JCP standard offer for the remainder of their claim. At this point the 
claimant’s PWPS LMS marker should be set to “JSA PWPS – BAU”. 
Linking rules also apply to claimants who have their WPCI on or after 1 April 2016. When 
closing a claim which has a HtW marker set, a work flow must be set for 13 weeks. If no new 
claim has been made on maturity of the workflow, the PWPS LMS marker should be set to 
“PWPS Exit”. 

Balance of time will need to be considered for claimants who return to JSA within 12 weeks 
of a previous JSA claim end date. For example, if the claimant has completed 6 weeks of 
DWSR on a previous JSA claim, they will be required to complete a further 7 weeks of 
DWSR.