SECTION 2: PART A
SERVICE SPECIFICATION FOR ROUTE Nos. 189 & N189
CONTENTS
Page
1.
Tenders Required
2
2.
Proposed Changes
2
3.
Terminals
2
4.
Days of Operation
3
5.
Vehicle Type
4
6.
Frequencies
5
7.
Minimum Performance Standards
12
8.
Running Times
13
9.
Layovers
13
10. Timing
Constraints
14
11. Control
Strategy
14
12. Operational
Considerations
15
13. Stopping
Arrangements
15
14.
Timing Points and Mileages
16
15. Vehicle
Livery
16
Appendices
A.
Route Record
17
B.
Sample Running Times for Route Nos. 189 & N189
22
_______________________________________________________________________
This document should be read in conjunction with the Corporation’s Guide for
Tenderers (Part A: Explanatory Notes - Service Requirements). Where appropriate,
reference is made to the relevant section.
Service Specification for Route Nos. 189 & N189 - 17/11/2008
1. TENDERS
REQUIRED
This document describes the service for which the Corporation requires Tenders and
Tenderers
must submit a fully compliant bid. In addition, Tenderers
may wish to draw
upon their local knowledge to submit alternative bids which offer improved value for
money in meeting passenger needs. These might incorporate, for example, different
timings, frequencies, route structures and / or vehicles. The Corporation will welcome
such bids and give them careful consideration.
For more information, please refer to Section 2.1 of Part A of the Guide for Tenderers.
2. PROPOSED
CHANGES
At this time, no changes are proposed to the existing service for introduction prior to the
commencement of the new Route Agreement for Route Nos. 189 & N189.
Tenderers should note that the following alterations (subject to consultation) are
proposed as part of this Service Specification for introduction with the new Route
Agreement:
• 87 capacity double deck, dual door, low floor buses are specified for Route Nos. 189
& N189;
• The designation Route No. N189 is used for contractual purposes only. This service
will be marketed as Route No. 189. This includes all publicity, including destination
blind displays.
3. TERMINALS
Route Nos. 189 & N189 will operate between Brent Cross Shopping Centre, Bus
Station and Oxford Circus.
Full details of the route to be followed, the permitted terminal workings and the available
stands are shown at Appendix A. Tenderers should particularly note the information
relating to the shared usage of stands, the taking of meal reliefs and the use of ferry
vehicles.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
4.
DAYS OF OPERATION
One timetable must be offered for Route Nos. 189 & N189 which will operate as follows:
DAY OF OPERATION
Mondays to Fridays
Section 6.1
Mondays to Fridays Schooldays
Section 6.2
Saturdays & Good Friday
Section 6.3
Sundays Section
6.4
Christmas Day
No service
Boxing Day
Section 6.5
Other Public Holidays
Sunday service
Nightly Section
6.6
New Year’s Eve night/New Year’s Day morning*
Nightly service
Christmas Eve night/Christmas Day morning
No service
Christmas Day night/Boxing Day morning
No service
* The New Year’s Eve service level should be regarded as a minimum and any
frequency increases and / or diversions will be discussed with the successful Tenderer
on an annual basis.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
5. VEHICLE
TYPE
Please refer to Section 2.5 of Part A of the Guide for Tenderers.
Route Nos. 189 & N189 are currently approved for vehicles which are a maximum of
10.1 metres long and 2.5 metres wide. A formal route test will be required for vehicles
which exceed these dimensions. This will be arranged with the successful Tenderer.
The service requirement set out in Section 6 assumes that dual door, double deck
buses with a minimum capacity of 87 of which approximately 60 should be seated, will
be used on this route.
Luggage space should also be provided.
Tenderers must submit proposals based on new vehicles. These must be of a low floor
design and be accessible to wheelchairs by means of a powered ramp.
Bids for both conventional diesel powered vehicles and diesel-electric hybrid
vehicles should be submitted and separate prices for both types are required.
Bids based on a mix of hybrid and conventional vehicles would be welcomed,
subject to a minimum of 10 hybrid powered vehicles being offered for this route
(full hybrid operation should be offered for routes with a vehicle requirement of
less than 10).
Tenderers should refer to the vehicle design (including accessibility) features contained
in Schedule II to Annex B of the Framework Agreement and Section 2 Part B of the
Master ITT (Version 2 issued June 2005).
Tenderers may also submit bids based on using existing vehicles. Tenderers are
asked to specify what refurbishment would be carried out on existing buses and the
expected timescale of those works. See Master ITT (Version 2 issued June 2005).
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
6. FREQUENCIES
The level of service (e.g. every 15 minutes) required by the Corporation is described in
terms of the interval between departures. Whilst a completely regular service at the
specified frequency should be possible at most times, occasionally a bus may be
timetabled to depart up to five minutes earlier or later than the regular time.
Tenderers should note that when the specified frequency changes (e.g. between the
peak and midday periods), the scheduled interval between buses should never be
greater than that provided by the lower of the two frequencies AT ANY POINT ON
THE ROUTE.
Tenderers should note that unless otherwise stated
all journeys should operate
between the terminal points defined in each direction.
5
Service Specification for Route Nos. 189 & N189 - 17/11/2008
6.1
Mondays to Fridays Non-Schooldays
1.
Brent Cross Shopping Centre, Bus Station to Oxford Circus
0530 - 0545
Every 15 minutes
0546 - 0625
Every 12 minutes
0626 - 0635
Every 10 minutes
0636 - 1900
Every 8 minutes
1901 - 1930
Every 10 minutes
1931 - 2330
Every 12 minutes
First departure from Brent Cross Shopping Centre, Bus Station no later than
0535.
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than
2325.
Tenderers should ensure that buses are scheduled to be no more than 8
minutes apart at Oxford Circus between 0730 and 0830 and between 1545 and
1645.
2.
Oxford Circus to Brent Cross Shopping Centre, Bus Station
0615 - 0650
Every 15 minutes
0651 - 0705
Every 12 minutes
0706 - 0730
Every 10 minutes
0731 - 1930
Every 8 minutes
1931 - 2030
Every 10 minutes
2031 - 0015
Every 12 minutes
First departure from Oxford Circus no later than 0620.
Last departure from Oxford Circus no earlier than 0010.
Tenderers should ensure that buses are scheduled to be no more than 8
minutes apart at Kilburn Station between 0800 and 0915 and between 1530 and
1645.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
6.2
Mondays to Fridays Schooldays
1.
Brent Cross Shopping Centre, Bus Station to Oxford Circus
0530 - 0545
Every 15 minutes
0546 - 0625
Every 12 minutes
0626 - 0635
Every 10 minutes
0636 - 0730
Every 8 minutes
0731 - 0830
Every 6 minutes
0831 - 1900
Every 8 minutes
1901 - 1930
Every 10 minutes
1931 - 2330
Every 12 minutes
First departure from Brent Cross Shopping Centre, Bus Station no later than
0535.
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than
2325.
Tenderers should ensure that buses are scheduled to be no more than 8
minutes apart at Oxford Circus between 0730 and 0830 and between 1545 and
1645.
2.
Oxford Circus to Brent Cross Shopping Centre, Bus Station
0615 - 0650
Every 15 minutes
0651 - 0705
Every 12 minutes
0706 - 0730
Every 10 minutes
0731 - 1930
Every 8 minutes
1931 - 2030
Every 10 minutes
2031 - 0015
Every 12 minutes
First departure from Oxford Circus no later than 0620.
Last departure from Oxford Circus no earlier than 0010.
Tenderers should ensure that buses are scheduled to be no more than 8
minutes apart at Kilburn Station between 0800 and 0915 and between 1530 and
1645.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
6.3
Saturdays & Good Friday
1.
Brent Cross Shopping Centre, Bus Station to Oxford Circus
0530 - 0615
Every 20 minutes
0616 - 0650
Every 15 minutes
0651 - 0750
Every 12 minutes
0751 - 1900
Every 8 minutes
1901 - 2330
Every 12 minutes
First departure from Brent Cross Shopping Centre, Bus Station no later than
0535.
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than
2325.
Tenderers should ensure that buses are scheduled to be no more than 8
minutes apart at Oxford Circus between 0930 and 1100.
2.
Oxford Circus to Brent Cross Shopping Centre, Bus Station
0615 - 0700
Every 20 minutes
0701 - 0730
Every 15 minutes
0731 - 0800
Every 12 minutes
0801 - 1915
Every 8 minutes
1916 - 1930
Every 10 minutes
1931 - 0015
Every 12 minutes
First departure from Oxford Circus no later than 0620.
Last departure from Oxford Circus no earlier than 0010.
Tenderers should ensure that buses are scheduled to be no more than 8
minutes apart at Kilburn Station between 0930 and 1100.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
6.4 Sundays
1.
Brent Cross Shopping Centre, Bus Station to Oxford Circus
0530 - 0605
Every 30 minutes
0606 - 0835
Every 15 minutes
0836 - 2330
Every 12 minutes
First departure from Brent Cross Shopping Centre, Bus Station no later than
0535.
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than
2325.
Tenderers should ensure that buses are scheduled to be no more than 12
minutes apart at Oxford Circus between 1030 and 1230.
2.
Oxford Circus to Brent Cross Shopping Centre, Bus Station
0615 - 0650
Every 30 minutes
0651 - 0920
Every 15 minutes
0921 - 0015
Every 12 minutes
First departure from Oxford Circus no later than 0620.
Last departure from Oxford Circus no earlier than 0010.
Tenderers should ensure that buses are scheduled to be no more than 12
minutes apart at Kilburn Station between 1030 and 1230.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
6.5 Boxing
Day
1.
Brent Cross Shopping Centre, Bus Station to Oxford Circus
0800 - 0835
Every 15 minutes
0836 - 2330
Every 12 minutes
First departure from Brent Cross Shopping Centre, Bus Station no later than
0805.
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than
2325.
Tenderers should ensure that buses are scheduled to be no more than 12
minutes apart at Oxford Circus between 1030 and 1230.
2.
Oxford Circus to Brent Cross Shopping Centre, Bus Station
0800 - 0920
Every 15 minutes
0921 - 0015
Every 12 minutes
First departure from Oxford Circus no later than 0805.
Last departure from Oxford Circus no earlier than 0010.
Tenderers should ensure that buses are scheduled to be no more than 12
minutes apart at Kilburn Station between 1030 and 1230.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
6.6 Nightly
1.
Brent Cross Shopping Centre, Bus Station to Oxford Circus
2340 - 0520
Every 30 minutes
First departure from Brent Cross Shopping Centre, Bus Station no later than
2345.
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than
0515.
2.
Oxford Circus to Brent Cross Shopping Centre, Bus Station
0030 - 0610
Every 30 minutes
First departure from Oxford Circus no later than 0035.
Last departure from Oxford Circus no earlier than 0605.
Tenderers must identify the cost of the Nightly element of this service separately.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
7.
MINIMUM PERFORMANCE STANDARDS
Please refer to Section 2.7 of Part A of the Guide for Tenderers.
Tenderers should note that the objective of the Operator of Route No. 189 & N189
shall be to operate all scheduled mileage and adhere
fully to the published
timetable. The Operator must use its best endeavours to achieve this.
The
minimum standards of acceptable performance for Route No. 189 shall be:
Average Excess Wait Time:
No more than 1.30 minutes
Minimum Operated Mileage:
No less than 98.00%
The
minimum standards of acceptable performance for Route No. N189 shall be:
Departing on Time
No less than 85.00%
Minimum Operated Mileage
No less than 99.00%
or as notified by the Corporation from time to time. The Operator will be required to
achieve or better the standards.
It is unlikely that the minimum number of QSI surveys for performance measurement
will be conducted on Route No. N189 at present. However, this may change at a
later date.
QSI Thresholds
The QSI threshold is the standard of performance to be achieved by the operator in
order to qualify for an automatic contract extension (in accordance with Schedule IX of
the Framework Agreement).
Average Excess Wait Time Threshold = 1.15 minutes
It is unlikely that the minimum number of QSI surveys for Threshold measurement will
be conducted on Route No. N189 at present. However, this may change at a later date
when a Threshold figure may be published.
Summary of proposed QSI coverage: Route Nos. 189 & N189
Note: While London Buses undertakes to carry out QSI surveys at the times and
locations specified below, it may prove impossible to rearrange a survey cancelled or
nullified at short notice.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
Survey locations
Location of QSI survey points in each direction:
Southbound (towards Oxford Circus)
Northbound (towards Brent Cross)
Brent
Cross
Oxford
Circus
Abbey Road / Belsize Road $
Gloucester Place (PM only)
Baker Street (AM only)
Abbey Road / Belsize Road $
$ Both directions observed simultaneously at this point. Counted as two surveys.
Total scheduled manual QSI surveys per quarter = 80
.
8. RUNNING
TIMES
Extracts from the public timetable with sample running times for Route Nos. 189 &
N189 are attached at Appendix B. This gives an indication of the time required to travel
the route. Attention is drawn to the variations in running times at different times of the
day. Please refer to Section 2.8 of Part A of the Guide for Tenderers for further
information.
Tenderers should carefully check the existing running times to ensure that they are
appropriate in present traffic conditions. Tenderers should particularly check the existing
running times for the Saturday PM Shopping period.
It is expected that any changes to these running times can be accommodated within
existing cycle times.
When reviewing existing, and devising new, running times Tenderers should refer to:
• the minimum performance standards for Route Nos. 189 & N189 in Section 7
above;
• the historical performance data provided in Section 1 Part B of the introduction to
this ITT;
• the paragraph in Section 12 referring to the proposed extension of the Cashless
Boarding zone throughout the whole of the London area.
In order to meet reliability targets, Tenderers may wish to consider the inclusion of a
boarding time allowance for Route No. N189 at Oxford Street as appropriate on all or
some nights.
Tenderers may consider if school summer holiday schedules, incorporating running
time reductions, are desirable for this route. In this event, schedules and costs must be
submitted separately.
9. LAYOVERS
Under normal circumstances, layover time on stands and at bus stations should be
restricted to that required to provide a reliable service. Longer layovers for any other
purpose may only be taken with the permission of the Corporation.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
10. TIMING
CONSTRAINTS
Route No. 189 should interwork with Route No. N189 to form a seamless 24 hour
service.
Route Nos. 189 & N189 should interwork with Route Nos. 139 & N139 between Abbey
Road, Belsize Road and Oxford Circus during all periods..
These requirements will be negotiated with the successful Tenderers. Tenderers
submitting bids for both these routes should bear this requirement in mind when
compiling schedules.
11. CONTROL
STRATEGY
Route Nos. 189 & N189 can suffer from the effects of traffic congestion, making
some form of route control essential in order to achieve or better the minimum
performance standards for this route.
Tenderers should submit proposals on the control strategy they intend to adopt and
the type of control they would intend to use by completing the form provided in
Section 3: Part 7 of this ITT. The cost of this control should be included within the
main Tender price.
Tenderers should also indicate how they intend to facilitate driver changeovers and
meal reliefs for this route.
Further information is provided in Section 2.11 of Part A of the Guide for Tenderers.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
12. OPERATIONAL
CONSIDERATIONS
Tenderers should note the following operating considerations affecting Route Nos. 189
& N189
• Route Nos. 189 & N189 can suffer from unpredictable traffic delays in the Brent
Cross, Cricklewood, and Kilburn areas, and especially within central London (Baker
Street and Oxford Street);
• Route No. 189 can sometimes suffer from delays due to cricket matches
(especially Test matches and one-day finals) at Lord’s cricket ground.
Tenderers should also note the following factors / events which may have an impact on
Route Nos. 189 & N189 in the foreseeable future:
• It is anticipated that Cashless Boarding will be extended throughout London at
some stage during the lifetime of this contract
. This is expected to lead to
significant savings in running and recovery times to bus routes, and,
therefore, potential resource (cycle time and PVR) savings are expected.
Tenderers are required to identify and submit the level of savings per
vehicle that could be achieved by reducing peak vehicle requirement, and /
or how reliability targets could be revised when the Scheme is introduced.
The above factors have been included to assist Tenderers and represents the
information currently available to the Corporation. Tenderers should make their own
enquiries about events which may impact upon the route and should form their own
views about their likely effect upon it.
13. STOPPING
ARRANGEMENTS
Buses operating on Route Nos. 189 & N189 must serve all stops on the line of route
designated for the route. There are two types of bus stop:
• Compulsory (white stop flag): where all buses must stop.
• Request (red stop flag):
where buses are only required to stop if a
passenger rings the bell or an intending passenger
signals
to
the
driver.
On all night routes (with N prefix) and on 24 hour routes (between the hours of 0100
and 0430) all bus stops are regarded as request stops regardless of their type.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
14.
TIMING POINTS & MILEAGES
Timing Points
The required timing points (and codes) are shown in Caesar.
Mileages for Route Nos. 189 & N189
Brent Cross Shopping Centre, Bus Station to Oxford Circus
7.1 miles
Oxford Circus to Brent Cross Shopping Centre, Bus Staiton
7.0 miles
Tenderers should note that:
• these measurements are believed to be accurate to within 0.5 miles, but no warranty
or representation as to accuracy is given;
• out of service stand workings have not been measured and are not included within
the above measurements;
• if alternative or additional measurements are used by the Tenderer, these must be
stated in the tender submission;
• point to point measurements pertaining to recognised curtailment points or alternative
terminals will be agreed with the successful Tenderer once the contract has been
awarded.
15. VEHICLE
LIVERY
All vehicles to be used on Route Nos. 189 & N189 from the commencement of the new
Route Agreement must be in a livery that is exclusively Corporation red. The paint
should be matched accurately to the colour as defined by the following manufacturer’s
specifications:
ICI London Bus Red P498 FPF 3
Other manufacturers should also be able to produce this specification from the ICI
colour chart.
This requirement does not include the lower panels which may be in a different
colour but which shall not exceed 50cm in height, or the rooftop which should be
painted white so as to reduce temperatures inside the vehicle during the summer
months.
The positioning and size of Operators’ logos are to be agreed between the Operator
and the Corporation and, where possible, these should be above the front doors on
the nearside of the vehicles and above the drivers’ offside cab windows.
All livery proposals must be submitted to the Contracts Tendering Manager for
approval.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
APPENDIX A: ROUTE RECORD
ROUTE No. 189: BRENT CROSS, SHOPPING CENTRE, BUS STATION - OXFORD
CIRCUS
STREETS TRAVERSED
Towards Oxford Circus: Brent Cross Bus Station, Prince Charles Drive, Tempelhof
Avenue, Tilling Road, Claremont Road, Cricklewood Lane, Cricklewood Broadway, Shoot-
Up Hill, Kilburn High Road, Quex Road, Abbey Road, Grove End Road, Lisson Grove,
Rossmore Road, Park Road, Baker Street, Portman Square (east side), Orchard Street,
Oxford Street, Regent Street, Margaret Street, John Princes Street.
Towards Brent Cross, Shopping Centre, Bus Station: John Princes Street, Oxford
Street, Portman Street, Portman Square (west side), Gloucester Place, Rossmore Road,
Lisson Grove, Grove End Road, Abbey Road, Quex Road, Kilburn High Road, Shoot-Up
Hill, Cricklewood Broadway, Cricklewood Lane, Claremont Road, Tilling Road, Tempelhof
Avenue, Prince Charles Drive, Brent Cross Bus Station.
STANDS, TURNING POINTS AND DESTINATION BLINDS Tenderers should note that under normal circumstances, the specific restrictions relating to
each stand will apply to the whole stand at all times. Any variation to such standing
arrangements must be agreed by the Corporation. In addition, Tenderers should note the
following general requirements:
1)
Drivers MUST switch off engines during layover periods at bus stations or on stands.
2)
No meal reliefs may be taken on any stand (on or off line of route) without the
permission of the Corporation.
3)
No crew ferry vehicles may enter any stand (on or off line of route) without the
permission of the Corporation.
4)
Destination blind displays to be used are shown under each stand description.
Tenderers may suggest, within their bids, alternative blind displays.
5)
The intermediate (also known as via) blind display to be used on the nearside of the
vehicle is shown in the box below:
189 via Abbey Road
For further information, please refer to Annex C of the Framework Agreement: General
Conditions relating to the use of London Buses’ Bus Stations and Stands.
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
BRENT CROSS SHOPPING CENTRE, BUS STATION Private stand for up to 19 buses in Brent Cross Bus Station on north side of Prince Charles
Drive.
Buses proceed from Brent Cross Bus Station direct to stand, departing to Brent Cross Bus
Station. Set down in Brent Cross Bus Station, at stop A and pick up in Brent Cross Bus
Station, at stop D.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS: No more than
2 vehicles on Route No. 189 should be
scheduled to stand at any one time.
MEAL RELIEFS:
No meal relief vehicles to stand at any time.
FERRY VEHICLES:
No ferry vehicles to park on stand at any time.
OTHER INFORMATION:
London Buses toilet facilities available 24 hours.
BLIND DISPLAY:
Brent Cross
NORTH CRICKLEWOOD, TILLING ROAD (from Oxford Circus)
Public stand for one bus on south side of Tilling Road outside The Holiday Inn Hotel.
Buses proceed from Claremont Road via Tilling Road to stand, departing via Tilling Road to
Claremont Road. Set down in Claremont Road, at stop V and pick up in Claremont Road, at
stop W.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS: To be used for unscheduled curtailments only.
MEAL RELIEFS:
No meal relief vehicles to stand at any time.
FERRY VEHICLES:
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:
North Cricklewood
CRICKLEWOOD, PENNINE DRIVE (from Oxford Circus)
Public stand on west side of Claremont Road, commencing 23 metres north of a point
opposite the northern flank wall of Carey Hall and extending south.
Buses proceed from Claremont Road direct to stand, departing via Claremont Road and
Pennine Drive to Claremont Road. Set down and pick up in Claremont Road, at stop D.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS: To be used for unscheduled curtailments only.
MEAL RELIEFS:
No meal relief vehicles to stand at any time.
FERRY VEHICLES:
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:
Cricklewood Pennine Drive
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
CRICKLEWOOD BROADWAY, CHICHELE ROAD (from Brent Cross, Shopping Centre,
Bus Station)
Public stand on west side of Chichele Road, commencing at party wall of No.28 and the
Islamic Mosque and extending 20 metres southwards.
Buses proceed from Cricklewood Broadway via Anson Road and Chichele Road to stand,
departing via Chichele Road and Cricklewood Broadway to Cricklewood Lane. Set down in
Cricklewood Broadway, at stop BE and pick up in Cricklewood Lane, at stop CE.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS: To be used for unscheduled curtailments only.
MEAL RELIEFS:
No meal relief vehicles to stand at any time.
FERRY VEHICLES:
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:
Cricklewood Broadway
KILBURN PARK STATION, CAMBRIDGE GARDENS (from Brent Cross, Shopping
Centre, Bus Station)
Public stand in 2 portions:
In east arm of Cambridge Gardens, alongside garden enclosure, commencing at party wall
of Nos. 15/16 and extending 20 metres south.
Overflow portion in south arm of Cambridge Gardens, alongside garden enclosure,
commencing 17 metres west of centre of Cambridge Gardens (east arm) and extending 21
metres west.
Buses proceed from Kilburn High Road via Cambridge Avenue, Cambridge Gardens (west
arm), Cambridge Gardens (south arm) and Cambridge Gardens (east arm) to stand,
departing via Cambridge Gardens (east arm) and Cambridge Avenue to Kilburn High Road.
Set down in Kilburn High Road, at stop H and pick up in Kilburn High Road, at stop J.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS: To be used for unscheduled curtailments only.
MEAL RELIEFS:
No meal relief vehicles to stand at any time.
FERRY VEHICLES:
No ferry vehicles to park on stand at any time.
OTHER
INFORMATION:
Overflow stand. To be used only when Cambridge
Gardens (south arm) stand is full.
BLIND DISPLAY:
Kilburn High Road Station
BAKER STREET STATION (from Brent Cross, Shopping Centre)
Buses proceed from Baker Street via York Street departing to Gloucester Place. Set down
in Baker Street, at stop G and pick up in Gloucester Place, at stop Q.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS:
Turning Point Only - Buses must not stand. BLIND DISPLAY:
Baker Street Station
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
BAKER STREET STATION, ALLSOP PLACE Public stand on west side of Allsop Place, commencing opposite the party wall of 6/7 Allsop
Place and extending 57 metres east to lamp standard R1846, opposite No. 12.
From Brent Cross, Shopping Centre, Bus Station
Buses proceed from Baker Street via York Street, Gloucester Place, Marylebone Road and
Allsop Place to stand, departing via Allsop Place, Baker Street and York Street to
Gloucester Place. Set down in Baker Street, at stop G and pick up in Gloucester Place, at
stop Q.
From Oxford Circus
Buses proceed from Gloucester Place via Marylebone Road and Allsop Place to stand,
departing via Allsop Place to Baker Street. Set down in Gloucester Place, at stop Q and
pick up in Baker Street, at stop B.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS: To be used for unscheduled curtailments only.
MEAL RELIEFS:
No meal relief vehicles to stand at any time.
FERRY VEHICLES:
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:
Baker Street Station
PORTMAN SQUARE (from Brent Cross, Shopping Centre, Bus Station)
Buses proceed from Baker Street via Portman Square (east, south and west sides)
departing to Gloucester Place. Set down in Baker Street, at stop J and pick up in
Gloucester Place, at stop K.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS:
Turning Point Only - Buses must not stand. BLIND DISPLAY:
Portman Square
OXFORD STREET, SELFRIDGES (from Brent Cross, Shopping Centre, Bus Station)
Buses proceed from Orchard Street via Oxford Street departing to Portman Street. Set
down in Orchard Street, at stop BZ and pick up in Portman Street, at stop N.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS:
Turning Point Only - Buses must not stand. BLIND DISPLAY:
Portman Square
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Service Specification for Route Nos. 189 & N189 - 17/11/2008
OXFORD CIRCUS, JOHN PRINCES STREET (NORTH) Public stand in two portions on east side of John Princes Street between Great Castle
Street and Margaret Street:
1 - Commencing 1 metre north of the kerb line of Great Castle Street and extending 17
metres north.
2 - Commencing 1 metre south of the junction with Margaret Street and extending 19
metres south.
Buses proceed from John Princes Street direct to stand, departing to John Prince's Street.
Set down and pick up in John Princes Street, at stop JB.
AVAILABILITY:
At any time.
OPERATING RESTRICTIONS: No more than
2 vehicles on Route Nos. 189 & N189
should be scheduled to stand at any one time.
MEAL RELIEFS:
No meal relief vehicles to stand at any time.
FERRY VEHICLES:
No ferry vehicles to park on stand at any time.
OTHER INFORMATION:
No toilets currently available.
BLIND DISPLAY:
Oxford Circus
LBSL/JAY/Route Nos. 189 & N189.
17/11/2008. Tranche 285.
21
Service Specification for Route Nos. 189 & N189 - 17/11/2008
APPENDIX B: SAMPLE RUNNING TIMES FOR ROUTE NO. 189
(based on current schedule)
MONDAYS TO FRIDAYS 1. Brent Cross, Bus Station to Oxford Circus, John Princes Street
Typical
Longest
Typical
Longest
Typical
Typical
early
morning
interpeak
afternoon
early
late
morning
peak
peak
evening
evening
Brent Cross Bus Station
0535 0802 1158 1700 1959 2259
North Cricklewood
Tilling Road
0540 0808 1204 1706 2002
2304
Cricklewood Broadway
Crown
0546 0816 1211 1714 2011
2311
Kilburn
LU Station
0549 0821 1216 1719 2014
2314
Belsize Road
Abbey Road
0556 0833 1228 1731 2021
2321
Abbey Road
Grove End Road
0559 0839 1233 1736 2024
2324
Baker Street Station
0604
0847
1238
1741
2029
2329
Orchard Street
Selfridges
0607 0852 1244 1747 2033
2333
Oxford Circus
Orchard Street
0612 0858 1253 1756 2037
2337
Oxford Circus John Princes Street
2039
North
0614 0900 1255 1758
2339
39
58
57
58
40
40
minutes
minutes
minutes
minutes
minutes
minutes
2. Oxford Circus, John Princes Street North to Brent Cross Shopping Centre
Typical
Longest
Typical
Longest
Typical
Typical
early
morning
interpeak afternoon
early
late
morning
peak
peak
evening
evening
Oxford Circus John Princes Street
2002
North
0620 0801 1157 1701
2300
2003
Oxford Circus
Orchard Street
0621 0802 1158 1702
2301
Portman Street
Orchard Street
0626 0808 1205 1710 2008
2306
Dorchester Square
0629 0811 1211 1716 2013
2311
Abbey Road
Grove End Road
0633 0816 1216 1721 2017
2315
Belsize Road
Abbey Road
0638 0821 1221 1727 2022
2320
Kilburn
LU Station
0644 0829 1229 1737 2030
2328
Cricklewood Broadway
Crown
0649 0836 1239 1749 2037
2335
Claremont Road
Pennine Drive
0655 0844 1246 1757 2046
2342
Brent Cross Shopping Centre
0700 0850 1252 1805 2049
2347
40
49
55
64
47
47
minutes
minutes
minutes
minutes
minutes
minutes
22
Service Specification for Route Nos. 189 & N189 - 17/11/2008
SATURDAYS
1. Brent Cross Bus Station to Oxford Circus, John Princes Street North
Typical
Typical late Typical PM
Typical
Typical
early
AM
shopping
early
late
morning
shopping
period
evening
evening
period
Brent Cross Shopping Centre
0535 1104 1500 1959 2259
Claremont Road
Pennine Drive
0540 1110 1508 2002
2304
Cricklewood Broadway
Crown
0546 1116 1515 2011
2311
Kilburn
LU Station
0549 1120 1520 2014
2314
Belsize Road
Abbey Road
0556 1132 1532 2021
2321
Abbey Road
Grove End Road
0559 1137 1537 2024
2324
Baker Street Station
0604
1142
1542
2029
2329
Orchard Street
Selfridges
0607 1148 1548 2033
2333
Oxford Circus
Orchard Street
0612 1156 1557 2037
2337
Oxford Circus John Princes Street
2039
North
0614 1158 1559
2339
39
54
59
40
40
minutes
minutes
minutes
minutes
minutes
2. Oxford Circus, John Princes Street North to Brent Cross Shopping Centre
Typical
Typical late Typical PM
Typical
Typical
early
AM
shopping
early
late
morning
shopping
period
evening
evening
period
Oxford Circus John Princes Street
2000
North
0620 1101 1501
2300
2001
Oxford Circus
Orchard Street
0621 1102 1502
2301
Portman Square
Orchard Street
0626 1109 1509 2006
2306
Dorchester Square
0629 1113 1515 2011
2311
Abbey Road
Grove End Road
0633 1118 1520 2015
2315
Belsize Road
Abbey Road
0638 1124 1526 2020
2320
Kilburn
LU Station
0644 1134 1536 2028
2328
Cricklewood Broadway
Crown
0649 1142 1551 2035
2335
Claremont Road
Pennine Drive
0655 1149 1558 2042
2342
Brent Cross Shopping Centre
0700 1155 1605 2047
2347
40
54
64
47
47
minutes
minutes
minutes
minutes
minutes
23
Service Specification for Route Nos. 189 & N189 - 17/11/2008
SUNDAYS
1. Brent Cross Shopping Centre to Oxford Circus, John Princes Street North
Typical
Typical late Typical PM
Typical
Typical
Early
AM
shopping
early
late
morning
shopping
period
evening
evening
period
Brent Cross Shopping Centre
0535 1058 1503 1959 2259
Claremont Road
Pennine Drive
0540 1104 1509 2002
2304
Cricklewood Broadway
Crown
0546 1112 1519 2011
2311
Kilburn
LU Station
0549 1116 1523 2014
2314
Belsize Road
Abbey Road
0556 1125 1534 2021
2321
Abbey Road
Grove End Road
0600 1129 1538 2024
2324
Baker Street Station
0604
1134
1543
2029
2329
Orchard Street
Selfridges
0607 1139 1548 2033
2333
Oxford Circus
Orchard Street
0612 1145 1557 2037
2337
Oxford Circus John Princes Street
2039
North
0614 1147 1559
2339
39
49
56
40
40
minutes
minutes
minutes
minutes
minutes
2. Oxford Circus, John Princes Street North to Brent Cross Shopping Centre
Typical late
Typical
Typical
Typical
AM
Typical PM
early
late
Early
shopping
shopping
evening
evening
morning
period
period
Oxford Circus John Princes Street
2000
North
0620 1106 1506
2300
2001
Oxford Circus
Orchard Street
0621 1107 1507
2301
Portman Square
Orchard Street
0626 1113 1514 2006
2306
Dorchester Square
0629 1118 1519 2011
2311
Abbey Road
Grove End Road
0633 1122 1523 2015
2315
Belsize Road
Abbey Road
0638 1127 1528 2020
2315
Kilburn
LU Station
0644 1134 1535 2028
2320
Cricklewood Broadway
Crown
0649 1143 1545 2035
2328
Claremont Road
Pennine Drive
0655 1151 1553 2042
2335
Brent Cross Shopping Centre
0700 1157 1559 2047
2342
40
51
53
47
42
minutes
minutes
minutes
minutes
minutes
24
Service Specification for Route Nos. 189 & N189 - 17/11/2008
The above tables have been included to assist Tenderers. They represent the information
currently available to the Corporation. Tenderers should form their own views about what is
appropriate in terms of running times. (See Section 8.)
APPENDIX B: SAMPLE RUNNING TIMES (Nightly)
(based on current schedule)
MONDAY – THURSDAY NIGHT
1. Brent Cross Shopping Centre to Oxford Circus, John Princes Street
Typical
nightly
Brent Cross Shopping Centre
2350
Claremont Road
Pennine Drive
2352
Cricklewood Broadway
Crown
2358
Kilburn
LU Station
0001
Belsize Road
Abbey Road
0009
Abbey Road
Grove End Road
0012
Baker Street Station
0016
Orchard Street
Selfridges
0019
Oxford Circus
Orchard Street
0023
Oxford Circus John Princes Street North
0025
35
minutes
2. Oxford Circus, John Princes Street North to Brent Cross Shopping Centre
Typical
nightly
Oxford Circus John Princes Street North
0035
Oxford Circus
Orchard Street
0036
Portman Square
Orchard Street
0038
Dorchester Square
0040
Abbey Road
Grove End Road
0043
Belsize Road
Abbey Road
0047
Kilburn
LU Station
0054
Cricklewood Broadway
Crown
0100
Claremont Road
Pennine Drive
0106
Brent Cross Shopping Centre
0109
34
minutes
25
Service Specification for Route Nos. 189 & N189 - 17/11/2008
FRIDAY NIGHT
1. Brent Cross Shopping Centre to Oxford Circus, John Princes Street North
Typical
nightly
Brent Cross Shopping Centre
2350
Claremont Road
Pennine Drive
2352
Cricklewood Broadway
Crown
2358
Kilburn
LU Station
0001
Belsize Road
Abbey Road
0009
Abbey Road
Grove End Road
0012
Baker Street Station
0016
Orchard Street
Selfridges
0019
Oxford Circus
Orchard Street
0023
Oxford Circus John Princes Street North
0025
35
minutes
2. Oxford Circus, John Princes Street North to Brent Cross Shopping Centre
Typical
nightly
Oxford Circus John Princes Street North
0035
Oxford Circus
Orchard Street
0035
Portman Square
Orchard Street
0040
Dorchester Square
0042
Abbey Road
Grove End Road
0045
Belsize Road
Abbey Road
0049
Kilburn
LU Station
0056
Cricklewood Broadway
Crown
0102
Claremont Road
Pennine Drive
0108
Brent Cross Shopping Centre
0111
36
minutes
26
Service Specification for Route Nos. 189 & N189 - 17/11/2008
SATURDAY NIGHT
1. Brent Cross Shopping Centre to Oxford Circus, John Princes Street North
Typical
nightly
Brent Cross Shopping Centre
2350
Claremont Road
Pennine Drive
2352
Cricklewood Broadway
Crown
2358
Kilburn
LU Station
0001
Belsize Road
Abbey Road
0009
Abbey Road
Grove End Road
0012
Baker Street Station
0016
Orchard Street
Selfridges
0019
Oxford Circus
Orchard Street
0023
Oxford Circus John Princes Street North
0025
35
minutes
2. Oxford Circus, John Princes Street North to Brent Cross Shopping Centre
Typical
nightly
Oxford Circus John Princes Street North
0035
Oxford Circus
Orchard Street
0035
Portman Square
Orchard Street
0040
Dorchester Square
0042
Abbey Road
Grove End Road
0045
Belsize Road
Abbey Road
0049
Kilburn
LU Station
0056
Cricklewood Broadway
Crown
0102
Claremont Road
Pennine Drive
0108
Brent Cross Shopping Centre
0111
36
minutes
27
Service Specification for Route Nos. 189 & N189 - 17/11/2008
SUNDAY NIGHT
1. Brent Cross Shopping Centre to Oxford Circus, John Princes Street
Typical
nightly
Brent Cross Shopping Centre
2350
Claremont Road
Pennine Drive
2352
Cricklewood Broadway
Crown
2358
Kilburn
LU Station
0001
Belsize Road
Abbey Road
0009
Abbey Road
Grove End Road
0012
Baker Street Station
0016
Orchard Street
Selfridges
0019
Oxford Circus
Orchard Street
0023
Oxford Circus John Princes Street North
0025
35
minutes
2. Oxford Circus, John Princes Street North to Brent Cross Shopping Centre
Typical
nightly
Oxford Circus John Princes Street North
0035
Oxford Circus
Orchard Street
0035
Portman Square
Orchard Street
0038
Dorchester Square
0040
Abbey Road
Grove End Road
0043
Belsize Road
Abbey Road
0047
Kilburn
LU Station
0054
Cricklewood Broadway
Crown
0100
Claremont Road
Pennine Drive
0106
Brent Cross Shopping Centre
0109
34
minutes
The above tables have been included to assist Tenderers. They represent the information
currently available to the Corporation. Tenderers should form their own views about what is
appropriate in terms of running times. (See Section 8.)
28
PART B - PERFORMANCE STATISTICS
Route 189
Mileage Operated
100.0
99.0
98.0
ge
97.0
a
96.0
rcent
95.0
e
P
94.0
93.0
92.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
2007/2008
Min Standard
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
97.24
94.78
95.30
96.00
95.04
96.91
96.47
95.94
96.92
95.78
97.97
92.10
96.92
Min Standard
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
Deductible Mileage
2.0
1.5
ge
a
1.0
rcent
e
0.5
P
0.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
0.39
0.40
0.36
0.39
0.42
0.35
0.30
0.31
0.30
0.46
0.41
0.45
0.68
Non Deductible Mileage
8.0
7.0
6.0
5.0
ge
a
4.0
3.0
rcent
e
P
2.0
1.0
0.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
2.37
4.82
4.34
3.61
4.54
2.74
3.23
3.75
2.78
3.76
1.62
7.45
2.40
Note :
Mileage is based on 4 weeks data
PART B - PERFORMANCE STATISTICS
Route N189
Mileage Operated
100.0
99.0
ge
a
98.0
rcent
97.0
e
P
96.0
95.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
2007/2008
Min Standard
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
99.12
99.85
99.25
98.93
98.91
99.12
99.39
99.38
99.14
99.57
99.48
99.55
98.52
Min Standard
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
Deductible Mileage
2.0
1.5
ge
a
1.0
rcent
e
0.5
P
0.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
0.00
0.00
0.05
0.29
0.00
0.67
0.25
0.33
0.26
0.00
0.14
0.34
0.38
Non Deductible Mileage
2.0
1.5
ge
a
1.0
rcent
e
P
0.5
0.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
0.88
0.15
0.70
0.78
1.09
0.21
0.36
0.29
0.60
0.43
0.38
0.11
1.10
Note :
Mileage is based on 4 weeks data
PART B - PERFORMANCE STATISTICS
Route 189
Average Excess Waiting Time
2.0
1.5
s
1.0
Minute
0.5
0.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
2007/2008
Min Standard
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
1.14
1.18
1.47
1.46
1.41
1.18
1.32
1.32
1.35
1.28
1.13
1.32
1.25
Min Standard
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
Long Gaps Occuring In Service
5.0
4.0
3.0
e
g
ta
2.0
Percen
1.0
0.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
2007/2008
Benchmark
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
2.00
2.10
2.90
3.20
3.00
3.00
2.60
2.60
2.60
2.40
1.80
2.70
2.30
Benchmark
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
Note :
Reliability is based on 12 weeks rolling data
PART B - PERFORMANCE STATISTICS
Route N189
Departing On Time
100.0
95.0
90.0
e
g
ta
85.0
Percen
80.0
75.0
70.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
2007/2008
Min Standard
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
94.90
96.40
98.10
98.10
98.90
98.50
98.70
95.40
95.20
95.30
96.90
96.60
96.10
Min Standard 85.00
85.00
85.00
85.00
85.00
85.00
85.00
85.00
85.00
85.00
85.00
85.00
85.00
Departing Early
5.0
4.0
e
g
3.0
ta
2.0
Percen
1.0
0.0
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
Period
2007/2008
Benchmark
Period
6/07
7
8
9
10
11
12
13
1/08
2
3
4
5
2007/2008
Benchmark
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Note :
Reliability is based on 12 weeks rolling data
Document Outline