This is an HTML version of an attachment to the Freedom of Information request 'Bus Route Specifications'.

 
SECTION 2: PART A 
 
SERVICE SPECIFICATION FOR ROUTE No. 143 
 
 CONTENTS 
Page 
 
 1. 
Tenders Required 

 2. 
Proposed Changes 
2   
 3. 
Terminals 
2   
 4. 
Days of Operation 
2   
 5. 
Vehicle Type 

 6. 
Frequencies 
4   
 7. 
Minimum Performance Standards 
10   
 8. 
Running Times 
11   
 9. 
Layovers 
11   
10. Timing 
Constraints 
11  
11. Control 
Strategy 
12 
12. Operational 
Considerations 
12  
13. Stopping 
Arrangements 
13  
14. 
Timing Points and Mileages 
13 
15. Vehicle 
Livery 
14 
16. 
Blinds and Stands 
14   
 
Appendices 
 
 A. 
Sample Running Times for Route No. 143 
15   
 B. 
Route Record 
18   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
_______________________________________________________________________ 
This document should be read in conjunction with the Corporation’s Guide for 
Tenderers (Part A: Explanatory Notes - Service Requirements). Where appropriate, 
reference is made to the relevant section.
 

Service Specification for Route No. 143 - 12/06/2009 
 
1. TENDERS 
REQUIRED 
 
This document describes the service for which the Corporation requires Tenders and 
Tenderers must submit a fully compliant bid. In addition, Tenderers may wish to draw 
upon their local knowledge to submit alternative bids which offer improved value for 
money in meeting passenger needs. These might incorporate, for example, different 
timings, frequencies, route structures and / or vehicles. The Corporation will welcome 
such bids and give them careful consideration.  
 
For more information, please refer to Section 2.1 of Part A of the Guide for Tenderers. 
 
2. PROPOSED 
CHANGES 
 
At this time, no changes are proposed to the existing service for introduction prior to the 
commencement of the new route agreement for Route No. 143 
 
Tenderers should note that there are no changes proposed as part of this Service 
Specification for Route No. 143. 
 
Route No. 143D is contracted separately and is not being tendered as part of this 
tranche. 

 
3. TERMINALS 
 
Route No. 143 will operate between Brent Cross Shopping Centre, Bus Station and 
Archway Station.  
 
Full details of the route to be followed, the permitted terminal workings and the available 
stands are shown at Appendix A. Tenderers should particularly note the information 
relating to the shared usage of stands, the taking of meal reliefs and the use of ferry 
vehicles. 
 
4. 
DAYS OF OPERATION 
 
One timetable must be offered for Route No. 143 which will operate as follows: 
 
DAY OF OPERATION 
 
Mondays to Fridays 
Section 6.1 
Mondays to Fridays Schooldays  
Section 6.2 
Saturdays & Good Friday 
Section 6.3 
Sundays Section 
6.4 
Christmas Day  
No service 
Boxing Day 
Section 6.5 
Other Public Holidays 
Sunday service 
 
2

Service Specification for Route No. 143 - 12/06/2009 
 
5. VEHICLE 
TYPE 
 
Please refer to Section 2.5 of Part A of the Guide for Tenderers. 
 
Route No. 143 is currently approved for vehicles which are a maximum of 10.1 metres 
long and 2.55 metres wide. A formal route test will be required for vehicles which 
exceed these dimensions. This will be arranged with the successful Tenderer.  
 
The service requirement set out in Section 6 assumes that dual door, single deck buses 
with a minimum capacity of 55, of which approximately 28 should be seated, will be 
used on this route. Luggage space should also be provided. 
 
Tenderers must submit proposals based on new vehicles. These must be of a low floor 
design and be accessible to wheelchairs by means of a powered ramp.  
 
Bids for both conventional diesel powered vehicles and diesel-electric hybrid 
vehicles should be submitted and separate prices for both types are required. 
 
Bids based on a mix of hybrid and conventional vehicles would be welcomed, 
subject to a minimum of 10 hybrid powered vehicles being offered for this 
route (full hybrid operation should be offered for routes with a vehicle 
requirement of less than 10). 
 
Tenderers should refer to the vehicle design (including accessibility) features contained 
in Schedule II to Annex B of the Framework Agreement and Section 2 Part B of the 
Master ITT (Version 2 issued June 2005). 
 
 
Tenderers may also submit bids based on using existing vehicles. Tenderers are 
asked to specify what refurbishment would be carried out on existing buses and the 
expected timescale of those works. See Master ITT (Version 2 issued June 2005). 
 
 
3

Service Specification for Route No. 143 - 12/06/2009 
 
6. FREQUENCIES 
 
The level of service (e.g. every 15 minutes) required by the Corporation is described in 
terms of the interval between departures. Whilst a completely regular service at the 
specified frequency should be possible at most times, occasionally a bus may be 
timetabled to depart up to five minutes earlier or later than the regular time. In addition, 
journeys with specific start or finish times are required. These times must be adhered to. 
 
Tenderers should note that when the specified frequency changes (e.g. between the 
peak and midday periods), the scheduled interval between buses should never be 
greater than that provided by the lower of the two frequencies AT ANY POINT ON 
THE ROUTE. 
 
Tenderers should note that unless otherwise stated all journeys should operate 
between the terminal points defined in each direction. 
 
 
4

Service Specification for Route No. 143 - 12/06/2009 
 
6.1 
Mondays to Fridays 
 
1. 
Brent Cross Shopping Centre, Bus Station to Archway Station, McDonald Road 
 
0525 - 0640   
Every 15 minutes 
0641 - 1910   
Every 12 minutes 
1911 - 2355   
Every 15 minutes 
 
First departure from Brent Cross Shopping Centre, Bus Station no later than 
0530. 
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than 
2350. 
 
Tenderers should ensure that buses are scheduled to be no more than 12 
minutes apart at East Finchley, Cemetery between 0700 and 0900 and between 
1500 and 1630. 
 
2. 
Archway Station, Junction Road to Brent Cross Shopping Centre, Bus Station 
 
0515 - 0645   
Every 15 minutes 
0646 - 1925   
Every 12 minutes 
1926 - 0015   
Every 15 minutes 
 
First departure from Archway Station no later than 0520. 
Last departure from Archway Station no earlier than 0010. 
 
Tenderers should ensure that buses are scheduled to be no more than 12 
minutes apart at Hendon, Quadrant between 0715 and 0900 and between 1500 
and 1630. 
 
5

Service Specification for Route No. 143 - 12/06/2009 
 
6.2 
Mondays - Fridays Schooldays 
 
1. 
Brent Cross Shopping Centre, Bus Station to East Finchley, Cemetery 
 
 0800 
  One 
journey 
 
 
2. 
East Finchley, Cemetery to Brent Cross Shopping Centre, Bus Station 
 
 1545 
  One 
journey 
 
 
The timetable for Route No. 143 is specifically designed to meet the start and finish 
times of St. Michael’s School, Highgate School and Channing School. It is possible that 
these times may be altered during the life of the contract. Tenderers should indicate 
whether they are able to adjust the times of the specified journeys by up to 20 minutes 
(earlier or later) without alteration to the contract price. It may also be necessary for 
afternoon journeys to operate earlier than stated at the end of term and on other 
occasions at short notice. 
 
6

Service Specification for Route No. 143 - 12/06/2009 
 
6.3 
Saturdays & Good Friday 
 
1. 
Brent Cross Shopping Centre, Bus Station to Archway Station, McDonald Road 
 
0525 - 0740   
Every 20 minutes 
0741 - 0910   
Every 15 minutes 
0911 - 1910   
Every 12 minutes 
1911 - 2355   
Every 15 minutes 
 
First departure from Brent Cross Shopping Centre, Bus Station no later than 
0530. 
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than 
2350. 
 
Tenderers should ensure that buses are scheduled to be no more than 12 
minutes apart at East Finchley, Cemetery between 0930 and 1105. 
 
2. 
Archway Station, Junction Road to Brent Cross Shopping Centre, Bus Station 
 
0515 - 0750   
Every 20 minutes 
0751 - 0850   
Every 15 minutes 
0851 - 1925   
Every 12 minutes 
1926 - 0015   
Every 15 minutes 
 
First departure from Archway Station no later than 0520. 
Last departure from Archway Station no earlier than 0010. 
 
Tenderers should ensure that buses are scheduled to be no more than 12 
minutes apart at Hendon, Quadrant between 0920 and 1110.  
 
7

Service Specification for Route No. 143 - 12/06/2009 
 
6.4 Sundays 
 
1. 
Brent Cross Shopping Centre, Bus Station to Archway Station, McDonald Road 
 
0630 - 0905   
Every 20 minutes 
0906 - 2355   
Every 15 minutes 
 
First departure from Brent Cross Shopping Centre, Bus Station no later than 
0635. 
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than 
2350. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at East Finchley, Cemetery between 0955 and 1125. 
 
2. 
Archway Station, Junction Road to Brent Cross Shopping Centre, Bus Station 
 
0625 - 0930   
Every 20 minutes 
0931 - 0015   
Every 15 minutes 
 
First departure from Archway Station no later than 0630. 
Last departure from Archway Station no earlier than 0010. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at Hendon, Quadrant between 0950 and 1135. 
 
8

Service Specification for Route No. 143 - 12/06/2009 
 
6.5 Boxing 
Day 
 
1. 
Brent Cross Shopping Centre, Bus Station to Archway Station, McDonald Road 
 
0800 - 0905   
Every 20 minutes 
0906 - 2355   
Every 15 minutes 
 
First departure from Brent Cross Shopping Centre, Bus Station no later than 
0805. 
Last departure from Brent Cross Shopping Centre, Bus Station no earlier than 
2350. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at East Finchley, Cemetery between 0955 and 1125. 
 
2. 
Archway Station, Junction Road to Brent Cross Shopping Centre, Bus Station 
 
0805 - 0930   
Every 20 minutes 
0931 - 0015   
Every 15 minutes 
 
First departure from Archway Station no later than 0810. 
Last departure from Archway Station no earlier than 0010. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at Hendon, Quadrant between 0950 and 1135. 
 
 
9

Service Specification for Route No. 143 - 12/06/2009 
 
7. 
MINIMUM PERFORMANCE STANDARDS 
 
Please refer to Section 2.7 of Part A of the Guide for Tenderers. 
 
Tenderers should note that the objective of the Operator of Route No. 143 shall be to 
operate all scheduled mileage and adhere fully  to the published timetable. The 
Operator must use its best endeavours to achieve this. 
 
The minimum standards of acceptable performance for Route No. 143 shall be: 
 
Average Excess Wait Time: 
 
No more than 1.00 minutes 
Minimum Operated Mileage: 
 
No less than   98.00% 
 
or as notified by the Corporation from time to time. The Operator will be required to 
achieve or better the standards. 
 
QSI Thresholds  
 
The QSI threshold is the standard of performance to be achieved by the operator in 
order to qualify for an automatic contract extension (in accordance with Schedule IX of 
the Framework Agreement). 
 
Average Excess Wait Time Threshold = 0.85 minutes 
 
Summary of proposed QSI coverage: Route No. 143 
 
Note: While London Buses undertakes to carry out QSI surveys at the times and 
locations specified below, it may prove impossible to rearrange a survey cancelled or 
nullified at short notice. 
 
Survey locations 
 
Towards Brent Cross Shopping 
Towards Archway Station 
Centre, Bus Station 
Archway Brent 
Cross 
Finchley Central $ 
Finchley Central 
 
 
 
 
$ Observed simultaneously in both directions. Counts as two surveys 
 
Total scheduled manual QSI surveys per quarter = 64. 
 
 
10

Service Specification for Route No. 143 - 12/06/2009 
 
8. RUNNING 

TIMES 
 
Extracts from the public timetable with sample running times for Route No. 143 are 
attached at Appendix B. This gives an indication of the time required to travel the route. 
Attention is drawn to the variations in running times at different times of the day. Please 
refer to Section 2.8 of Part A of the Guide for Tenderers for further information. 
 
Tenderers should carefully check the existing running times to ensure that they are 
appropriate in present traffic conditions. Tenderers should particularly check the existing 
running times for the Mondays to Fridays AM interpeak and Sundays shopping period. 
 
It is expected that any changes to these running times can be accommodated within 
existing cycle times.  
 
When reviewing existing, and devising new, running times Tenderers should refer to: 
 
•  the minimum performance standards for Route No. 143 in Section 7 above; 
•  the historical performance data provided in Section 1 Part B of the introduction to 
this ITT; 
•  the paragraph in Section 12 referring to the proposed extension of the Cashless 
Boarding zone throughout the whole of the London area. 
 
Tenderers may consider if school summer holiday schedules, incorporating running 
time reductions, are desirable for this route. In this event, schedules and costs must be 
submitted separately. 
 
9. LAYOVERS 
 
Under normal circumstances, layover time on stands and at bus stations should be 
restricted to that required to provide a reliable service. Longer layovers for any other 
purpose may only be taken with the permission of the Corporation. 
 
10. TIMING 

CONSTRAINTS 
 
Route No. 143 should interwork with other bus services where possible. 
 
Route No. 143 should be separated, where possible, from Route No. 143D, between 
East Finchley Cemetery and Archway Station, McDonald Road. 
 
 
11

Service Specification for Route No. 143 - 12/06/2009 
 
11. CONTROL 
STRATEGY 
 
Route No. 143 can suffer from the effects of traffic congestion, making some form of 
route control essential in order to achieve or better the minimum performance 
standards for this route. 
 
Tenderers should submit proposals on the control strategy they intend to adopt and 
the type of control they would intend to use by completing the form provided in 
Section 3: Part 7 of this ITT. The cost of this control should be included within the 
main Tender price. 
 
Tenderers should also indicate how they intend to facilitate driver changeovers and 
meal reliefs for this route.  
 
Further information is provided in Section 2.11 of Part A of the Guide for Tenderers. 
  
12. OPERATIONAL 
CONSIDERATIONS 
 
Tenderers should note the following operating considerations affecting Route No. 143: 
 
•  Route No. 143 can suffer from unpredictable traffic delays in the Brent Cross and 
Finchley areas. 
 
Tenderers should also note the following factors / events which may have an impact on 
Route No. 143 in the foreseeable future:   
 
•  A general review of Hail and Ride stopping arrangements is taking place at the 
current time. The current stopping arrangements are shown in Section 13 
•  It is anticipated that Cashless Boarding will be extended throughout London at 
some stage during the lifetime of this contract. This is expected to lead to 
significant savings in running and recovery times to bus routes, and, 
therefore,
  potential resource (cycle time and PVR) savings are expected. 
Tenderers are required to identify and submit the level of savings per 
vehicle that could be achieved by reducing peak vehicle requirement, and / 
or how reliability targets could be revised when the Scheme is introduced.
 
 
The above factors have been included to assist Tenderers and represents the 
information currently available to the Corporation. Tenderers should make their own 
enquiries about events which may impact upon the route and should form their own 
views about their likely effect upon it. 
 
12

Service Specification for Route No. 143 - 12/06/2009 
 
13. STOPPING 

ARRANGEMENTS 
 
Buses operating on Route No. 143 must serve all stops on the line of route designated 
for the route.  
 
Hail and ride operation, with buses stopping wherever it is safe to set down and pick up 
passengers, applies on the following sections of Route No. 143: 
 
•  Towards Brent Cross Shopping Centre, Bus Station: East End Road, Manor 
View, Squires Lane and Long Lane. 
•  Towards Archway Station: Long Lane, Squires Lane, Manor View and East End 
Road. 
 
14. 
TIMING POINTS & MILEAGES 
 
 
Timing Points
 
The required timing points (and codes) are shown in Caesar. 
 
Mileages for Route No. 143 

 
Brent Cross Shopping Centre, Bus Station to Archway Station   
 
7.9 miles 
Archway Station to Brent Cross Shopping Centre, Bus Station   
 
8.1 miles 
Brent Cross Shopping Centre, Bus Station to East Finchley, Cemetery 
4.6 miles 
East Finchley, Cemetery to Brent Cross Shopping Centre, Bus Station 
4.8 miles 
 
Tenderers should note that: 
•  these measurements are believed to be accurate to within 0.5 miles, but no warranty 
or representation as to accuracy is given; 
•  out of service stand workings have not been measured and are not included within 
the above measurements; 
•  if alternative or additional measurements are used by the Tenderer, these must be 
stated in the tender submission; 
•  point to point measurements pertaining to recognised curtailment points or alternative 
terminals will be agreed with the successful Tenderer once the contract has been 
awarded.  
 
13

Service Specification for Route No. 143 - 12/06/2009 
 
15. VEHICLE 
LIVERY 
 
All vehicles to be used on Route No. 143 from the commencement of the new Route 
Agreement must be in a livery that is exclusively Corporation red. The paint should be 
matched accurately to the colour as defined by the following manufacturer’s 
specifications: 
 
 
 
ICI London Bus Red P498 FPF 3 
 
Other manufacturers should also be able to produce this specification from the ICI 
colour chart. 
 
This requirement does not include the lower panels which may be in a different 
colour but which shall not exceed 50cm in height, or the rooftop which should be 
painted white so as to reduce temperatures inside the vehicle during the summer 
months. 
 
The positioning and size of Operators’ logos are to be agreed between the Operator 
and the Corporation and, where possible, these should be above the front doors on 
the nearside of the vehicles and above the drivers’ offside cab windows. 
 
All livery proposals must be submitted to the Contracts Tendering Manager for 
approval. 
 
16. 

STANDS AND BLINDS 
 
STANDS, TURNING POINTS AND DESTINATION BLINDS 
 
Tenderers should note that under normal circumstances, the specific restrictions relating to 
each stand will apply to the whole stand at all times. Any variation to such standing 
arrangements must be agreed by the Corporation. In addition, Tenderers should note the 
following general requirements: 
 
1) 
Drivers MUST switch off engines during layover periods at bus stations or on stands. 
2) 
No meal reliefs may be taken on any stand (on or off line of route) without the 
permission of the Corporation. 
3) 
No crew ferry vehicles may enter any stand (on or off line of route) without the 
permission of the Corporation. 
4) 
Destination blind displays to be used are shown under each stand description. 
Tenderers may suggest, within their bids, alternative blind displays. 
5) 
The intermediate (also known as via) blind display to be used on the nearside of the 
vehicle is shown in the box below: 
 
143 via East End Road  
 
 
For further information, please refer to Annex C of the Framework Agreement: General 
Conditions relating to the use of London Buses’ Bus Stations and Stands. 
 
 
 
LBSL/FS/Route No. 143. 
12/06/2009. Tranche 310. 
 
14

Service Specification for Route No. 143 - 12/06/2009 
 
APPENDIX A: SAMPLE RUNNING TIMES FOR ROUTE No. 143 
(based on current schedule) 
 
MONDAYS TO FRIDAYS
 
 
1. Brent Cross Shopping Centre, Bus Station to Archway Station, McDonald Road 
 
 
 
 
 
 
 
 
 
 Typical 
 
Longest 
Typical 
Longest 
Typical 
early 
morning 
interpeak  afternoon
late 
morning 
peak 
peak 
evening 
Brent Cross Shopping Centre 
Bus Station 
0527 0806  1206 1656 2254 
Hendon Central Station 
0530 0811  1210 1702 2257 
Hendon Quadrant 
0534 0816  1215 1708 2301 
Finchley  Gravel Hill / Regents Park 
Road 

0539 0824  1222 1718 2307 
Finchley 
Central 
Station 
0540 0826  1224 1720 2308 
East End Road North Circular Road  
0546 0835  1231 1727 2313 
East Finchley Cemetery 
0547 0836  1232 1728 2314 
East 
Finchley 
Station 
0552 0844  1238 1736 2318 
Highgate Village South Grove 
0558 0853  1245 1745 2323 
Archway Station McDonald Road 
0603 0902  1251 1754 2328 
 36 
56 
45 
58 
34 
minutes 
minutes 
minutes 
minutes 
minutes 
 
2. Archway Station, Junction Road to Brent Cross Shopping Centre, Bus Station 
 
 Typical 
 
Longest 
Typical 
Longest 
Typical 
early 
morning 
interpeak  afternoon
late 
morning 
peak 
 
peak 
evening 
Archway Station Junction Road 
0517 0801  1156 1700 2257 
Highgate Village South Grove 
0522 0807  1202 1709 2302 
East 
Finchley 
Station 
0527 0812  1208 1718 2307 
East Finchley Cemetery 
0528 0813  1209 1719 2308 
East End Road North Circular Road 
0532 0821  1216 1727 2312 
Finchley 
Central 
Station 
0537 0830  1224 1736 2317 
Finchley Gravel Hill / Regents Park 
Road 

0538 0832  1226 1738 2318 
Hendon Quadrant 
0544 0842  1234 1747 2324 
Hendon Central Station 
0548 0850  1239 1753 2328 
Brent Cross Shopping Centre 
Bus Station 
0551 0855  1244 1758 2331 
 
34 
54 
48 
58 
34 
minutes 
minutes 
minutes 
minutes 
minutes 
 
 
15

Service Specification for Route No. 143 - 12/06/2009 
 
SATURDAYS 
 
1. Brent Cross Shopping Centre, Bus Station to Archway Station, McDonald Road 
 
 
 
 
 
 
 
 
 Typical 
 
Typical late 
Typical PM 
Typical 
early 
AM 
shopping 
late evening 
morning 
shopping 
period 
period 
Brent Cross Shopping Centre 
Bus Station 
0527 1106 1506 2254 
Hendon Central Station 
0530 1110 1510 2257 
Hendon Quadrant 
0534 1115 1515 2301 
Finchley Gravel Hill / Regents Park 
Road 
0539 1122 1522 2307 
Finchley Central Station 
0540 
1124 
1524 
2308 
East End Road North Circular Road  
0546 1131 1531 2313 
East Finchley Cemetery 
0547 1132 1532 2314 
East Finchley Station 
0552 
1138 
1538 
2318 
Highgate Village South Grove 
0558 1145 1545 2323 
Archway Station McDonald Road 
0603 1151 1551 2328 
 
36      
45     
45     
34     
minutes 
minutes 
minutes 
minutes 
 
2. Archway Station, Junction Road to Brent Cross Shopping Centre, Bus Station  
 
 Typical 
 
Typical late 
Typical PM 
Typical 
early 
AM 
shopping 
late evening 
morning 
shopping 
period 
period 
 
Archway Station Junction Road 
0517 1056 1520 2257 
Highgate Village South Grove 
0522 1102 1526 2302 
East Finchley Station 
0527 
1108 
1532 
2307 
East Finchley Cemetery 
0528 1109 1533 2308 
East End Road North Circular Road 
0532 1116 1540 2312 
Finchley Central Station 
0537 1124 1548 2317 
Finchley Road Regents Park Road 
0538 1126 1550 2318 
Hendon Quadrant 
0544 1134 1558 2324 
Hendon Central Station 
0548 1139 1603 2328 
Brent Cross Shopping Centre 
Bus Station 
0551 1144 1608 2331 
 
34      
48      
48     
34     
minutes 
minutes 
minutes 
minutes 
 
 
16

Service Specification for Route No. 143 - 12/06/2009 
SUNDAYS 
 
1. Brent Cross Shopping Centre, Bus Station to Archway Station, McDonald Road  
 
 
 
 
 
 
 
 
 
 Typical 
 
Typical late 
Typical PM 
Typical 
Early 
AM 
shopping 
late evening 
morning 
shopping 
period 
period 
Brent Cross Shopping Centre 
Bus Station 
0635 1100 1515 2254 
Hendon Central Station 
0638 1104 1519 2257 
Hendon Quadrant 
0642 1109 1524 2301 
Finchley Gravel Hill / Regents Park 
Road 
0647 1115 1530 2307 
Finchley Central Station 
0648 
1117 
1532 
2308 
East End Road North Circular Road  
0654 1123 1538 2313 
East Finchley Cemetery 
0655 1124 1539 2314 
East Finchley Station 
0700 
1129 
1544 
2318 
Highgate Village South Grove 
0706 1135 1550 2323 
Archway Station McDonald Road 
0711 1141 1556 2328 
 
36      
41     
41     
34     
minutes 
minutes 
minutes 
minutes 
 
2. Archway Station, Junction Road to Brent Cross Shopping Centre, Bus Station 
 
 Typical 
 
Typical late 
Typical PM 
Typical 
Early 
AM 
shopping 
late evening 
morning 
shopping 
period 
period 
 
Archway Station Junction Road 
0630 1110 1510 2257 
Highgate Village South Grove 
0635 1116 1516 2302 
East Finchley Station 
0640 
1122 
1522 
2307 
East Finchley Cemetery 
0641 1123 1523 2308 
East End Road North Circular Road 
0645 1128 1528 2312 
Finchley Central Station 
0650 1134 1534 2317 
Finchley Road Regents Park Road 
0651 1136 1536 2318 
Hendon Quadrant 
0657  
1143 
1543 
2324 
Hendon Central Station 
0701 1148 1548 2328 
Brent Cross Shopping Centre 
Bus Station 
0704 1153 1553 2331 
 
34      
43     
43      
34     
minutes 
minutes 
minutes 
minutes 
 
The above tables have been included to assist Tenderers. They represent the information 
currently available to the Corporation.  Tenderers should form their own views about what is 
appropriate in terms of running times.  (See Section 8). 
 
17

Printed On: 20 May 2009 09:23:24    
LONDON BUSES - ROUTE DESCRIPTION
ROUTE 143: Brent Cross, Shopping Centre - Archway Station
Date of Structural Change:   26 June 2010.
Date of Service Change:   26 June 2010.
Reason for Issue:   New contract.
STREETS TRAVERSED
Towards Archway Station: Brent Cross Bus Station, Prince Charles Drive, Spalding
Road, Hendon Way, Watford Way, The Burroughs, Church Road, The Quadrant, Finchley
Lane, Hendon Lane, Gravel Hill, Regent's Park Road, Ballards Lane, Long Lane, Squires
Lane, Manor View, East End Road, East Finchley High Road, Great North Road, Archway
Road, Bakers Lane, North Hill, North Road, Highgate High Street, Highgate Hill,
Macdonald Road.
Towards Brent Cross, Shopping Centre: Junction Road, Highgate Hill, Highgate High
Street, North Road, North Hill, Great North Road, East Finchley High Road, East End
Road, Manor View, Squires Lane, Long Lane, Ballards Lane, Regent's Park Road, Gravel
Hill, Hendon Lane, Finchley Lane, The Quadrant, Church Road, The Burroughs, Watford
Way, Hendon Way, Brent Cross Interchange, North Circular Road, Cooper Road, Cooper
Road Roundabout, Prince Charles Drive, Brent Cross Bus Station.
STANDING AND TURNING POINTS
BRENT CROSS SHOPPING CENTRE, BUS STATION
Private stand for up to 19 buses in Brent Cross Bus Station on north side of Prince Charles
Drive.
Buses proceed from Brent Cross Bus Station direct to stand, departing to Brent Cross Bus
Station.  Set down in Brent Cross Bus Station, at Stop A and pick up in Brent Cross Bus
Station, at Stop C.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 1 bus on Route 143 should be scheduled
to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Brent Cross.
OTHER INFORMATION:  
LBSL toilet facilities available 24 hours a day.

HENDON CENTRAL STATION
Public stand on east side of Watford Way, north of Rundell Crescent, commencing at a
point 109 metres south of Prothero Gardens.
From Archway Station.
Buses proceed from Watford Way via Hendon Way, Brent Cross Interchange, Hendon
Way, Watford Way, The Burroughs and Watford Way to stand, departing via Watford Way,
Hendon Way, Brent Cross Interchange and Hendon Way to Watford Way.  Set down in
Watford Way, at Stop G and pick up in Watford Way, at Stop F.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Hendon Central.
FINCHLEY CENTRAL, HENDON LANE
Public stand for two buses in bay on west side of Hendon Lane, outside St Mary's Church,
commencing 20 metres south of a point opposite the centre of College Terrace.
From Archway Station.
Buses proceed from Gravel Hill via Hendon Lane to stand, departing via Hendon Lane to
Regent's Park Road.  Set down in Gravel Hill, L and pick up in Regent's Park Road, at
Stop E.
From Brent Cross, Shopping Centre.
Buses proceed from Hendon Lane direct to stand, departing via Hendon Lane to Regent's
Park Road.  Set down in Hendon Lane, Q and pick up in Regent's Park Road, at Stop H.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Finchley, Church End.
EAST FINCHLEY CEMETERY
Buses proceed out of service from East End Road.  Buses depart from out of service to
East End Road.  Set down in East End Road, at Stop H. and pick up in East End Road, at
Stop J..
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   None.
DISPLAY:  
East Finchley Schools.

EAST FINCHLEY STATION, GREAT NORTH ROAD (from Brent Cross, Shopping
Centre)

Public stand on west side of Great North Road, commencing at a point 7 metres north of
the southern flank wall of No. 6 Wellington Place and extending 18 metres south.
Buses proceed from East Finchley High Road via The Bishops Avenue, Aylmer Road and
Great North Road to stand, departing to Great North Road.  Set down in East Finchley
High Road, at Stop G and pick up in Great North Road, at Stop D.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
East Finchley.
EAST FINCHLEY STATION FORECOURT (from ARCHWAY STATION)
Private stand for one bus on east side of station forecourt, commencing outside the
entrance of the Underground Station and extending 12 metres.
Buses proceed from East Finchley High Road via East Finchley Station Forecourt to stand,
departing via East Finchley Station Forecourt to East Finchley High Road.  Set down in
East Finchley High Road, at Stop E and pick up in East Finchley High Road, at Stop G.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
East Finchley.
ARCHWAY STATION, MACDONALD ROAD
Private stand for up to 16 buses in Bus Parking Area between east side of MacDonald
Road and north side of Vorley Road.
Buses proceed from Macdonald Road via Bus Parking Area to stand, departing via Bus
Parking Area and Vorley Road to Junction Road.  Set down in Macdonald Road, at
Alighting Point and pick up in Junction Road, at Stop V.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 buses on Route 143 should be
scheduled to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Archway.
OTHER INFORMATION:  
LBSL toilet facilities available 24 hours a day.

PART B - PERFORMANCE STATISTICS
Route 143
Mileage Operated
Mileage Oper
100.0
99.0
98.0
97.0
rcentage
e

96.0
P
95.0
94.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
2008/2009
Mi
M n Standa
a
rd
nda
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
98.51
99.24
98.47
98.91
98.51
95.85
99.00
97.18
98.48
98.49
94.77
98.86
99.20
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
De
D ductible Mileage
5.0
4.0
3.0
2.0
rcentage
e
P

1.0
0.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
0.72
0.43
1.17
1.00
0.48
2.70
0.39
0.33
0.38
0.39
0.59
0.39
0.40
Non D
N
e
on D ductible Mi

leage
5.0
4.0
3.0
2.0
rcentage
e
P

1.0
0.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
0.77
0.33
0.36
0.09
1.01
1.45
0.61
2.49
1.14
1.12
4.64
0.75
0.40
Note :
Mileage is based on 4 weeks data

PART B - PERFORMANCE STATISTICS
Route 143
Av
A erag
v
e Excess 
erag
Wait
e Excess 
in
Wait g
in  T
g ime 
3.0
2.5
2.0
s
1.5
Minute
1.0
0.5
0.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
Perio
2008/2009
Mi
M n St
n S andar
t
d
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
0.45
0.37
0.53
0.63
0.74
0.76
0.61
0.95
0.96
0.90
0.55
0.67
0.78
Min Standard
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
Long Gaps Occuring In 
u
Servic
rv e
4.0
3.0
e
g
ta

2.0
Percen
1.0
0.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
2008/2009
Benchmark
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
0.90
0.70
0.40
0.60
0.80
0.90
0.60
1.40
1.40
1.30
0.20
0.60
0.80
Benchmark
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
Note :
Reliability is based on 12 weeks rolling data

Document Outline