This is an HTML version of an attachment to the Freedom of Information request 'Bus Route Specifications'.

 
SECTION 2: PART A 
 
SERVICE SPECIFICATION FOR ROUTE Nos. 140 & N140 
 
 
 CONTENTS 
Page 
 
  1. 
Tenders Required 

  2. 
Proposed Changes 
2   
  3. 
Terminals 
3   
  4. 
Days of Operation 
3   
  5. 
Vehicle Type 

  6. 
Frequencies 
5   
  7. 
Minimum Performance Standards 
11   
  8. 
Running Times 
12   
  9. 
Layovers 
13   
10. Timing 
Constraints 
13  
11. Control 
Strategy 
13 
12. Operational 
Considerations 
14  
13. Stopping 
Arrangements 
14  
14. 
Timing Points and Mileages 
15 
15. Vehicle 
Livery 
15  
16. 
Stands and Blinds 
16 
 
 
Appendices 
 
  A. 
Route Record 
17   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
_______________________________________________________________________ 
This document should be read in conjunction with the Corporation’s Guide for 
Tenderers (Part A: Explanatory Notes - Service Requirements). Where appropriate, 
reference is made to the relevant section.
 

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
1. TENDERS 
REQUIRED 
 
This document describes the service for which the Corporation requires Tenders and 
Tenderers must submit a fully compliant bid. In addition, Tenderers may wish to draw 
upon their local knowledge to submit alternative bids which offer improved value for 
money in meeting passenger needs. These might incorporate, for example, different 
timings, frequencies, route structures and / or vehicles. The Corporation will welcome 
such bids and give them careful consideration.  
 
For more information, please refer to Section 2.1 of Part A of the Guide for Tenderers. 
 
2. PROPOSED 
CHANGES 
 
At this time, the Corporation expects to implement a change to the existing service prior 
to the commencement of the new Route Agreement for Route Nos. 140 & N140: 
 
• From 10th October 2010, following improvement works in Harrow Town Centre, two-
way operation will be introduced on Station Road between Sheepcote Road and 
College Road for buses only. Towards Heathrow Airport, Central Bus Station, Route 
Nos. 140 & N140 are re-routed from Station Road direct to College Road and buses 
will no longer be required to operate via Harrow bus station to serve the bus stop on 
College Road. Thus the section between Greenhill Way and Harrow Bus Station is 
withdrawn and the routeing via Station Road will operate in both directions. Please 
see Appendix A for a full list of streets traversed and stand descriptions and 
manoeuvres for Route Nos. 140 & N140.
 
 
Tenderers should note that the following alterations (subject to consultation) are 
proposed as part of this Service Specification for introduction with the new Route 
Agreement: 
 
•  Route Nos. 140 & N140 are specified to terminate at Harrow Weald, Wealdstone 
Inn but will not stand in the bus garage. Buses will stand at the two bus stand 
on the west side of Harrow Weald High Road; 

•  Please see Appendix A for a full list of streets traversed and stand 
descriptions and manoeuvres for Route Nos. 140 & N140; 
•  Double deck, dual door, 87 capacity vehicles are specified, subject to a satisfactory 
route test; 
•  On Route No. N140, last departure at 0400 ex Harrow Weald, Wealdstone Inn and 
first departure at 0030 ex Heathrow Airport, Central Bus Station are transferred to 
day Route No. 140;  
•  Tenderers must identify the cost of the Nightly element of this service 
separately. 
 
2

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
3. TERMINALS 
 
Route Nos. 140 & N140 will operate between Harrow Weald, Wealdstone Inn and 
Heathrow Airport, Central Bus Station.  
 
Full details of the route to be followed, the permitted terminal workings and the available 
stands are shown at Appendix A. Tenderers should particularly note the information 
relating to the shared usage of stands, the taking of meal reliefs and the use of ferry 
vehicles. 
 
4. 
DAYS OF OPERATION 
 
One timetable must be offered for Route Nos. 140 & N140 which will operate as follows: 
 
DAY OF OPERATION 
 
Mondays to Fridays 
Section 6.1 
Saturdays & Good Friday 
Section 6.2 
Sundays Section 
6.3 
Christmas Day  
No service 
Boxing Day 
Section 6.4 
Other Public Holidays 
Sunday service 
Nightly Section 
6.5 
New Year’s Eve night/New Year’s Day morning* 
Nightly service 
Christmas Eve night/Christmas Day morning 
No service 
Christmas Day night/Boxing Day morning 
No service 
 
* The New Year’s Eve service level should be regarded as a minimum and any 
frequency increases and/or diversions will be discussed with the successful Tenderer 
on an annual basis. 
 
3

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
5. VEHICLE 
TYPE 
 
Please refer to Section 2.5 of Part A of the Guide for Tenderers. 
 
Route Nos. 140 & N140 are currently approved for vehicles which are a maximum of 
10.0 metres long and 2.5 metres wide. A formal route test will be required for vehicles 
which exceed these dimensions. This will be arranged with the successful Tenderer.  
 
The service requirement set out in Section 6 assumes that dual door, double deck 
buses with a minimum capacity of 87 of which approximately 60 should be seated, will 
be used on this route. Luggage space should also be provided. 
 
Tenderers must submit proposals based on new vehicles. These must be of a low floor 
design and be accessible to wheelchairs by means of a powered ramp.  
 
Tenderers must submit proposals based on new vehicles. These must be of a low floor 
design and be accessible to wheelchairs by means of a powered ramp.  
 
Bids for both conventional diesel powered vehicles and diesel-electric hybrid 
vehicles should be submitted and separate prices for both types are required. 
 
Bids based on a mix of hybrid and conventional vehicles would be welcomed, 
subject to a minimum of 10 hybrid powered vehicles being offered for this 
route (full hybrid operation should be offered for routes with a vehicle 
requirement of less than 10). 

 
Tenderers should refer to the vehicle design (including accessibility) features contained 
in Schedule II to Annex B of the Framework Agreement and Section 2 Part B of the 
Master ITT (Version 2 issued June 2005). 
 
 
Tenderers may also submit bids based on using existing vehicles. Tenderers are 
asked to specify what refurbishment would be carried out on existing buses and the 
expected timescale of those works. See Master ITT (Version 2 issued June 2005). 
 
4

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
6. FREQUENCIES 
 
The level of service (e.g. every 15 minutes) required by the Corporation is described in 
terms of the interval between departures. Whilst a completely regular service at the 
specified frequency should be possible at most times, occasionally a bus may be 
timetabled to depart up to five minutes earlier or later than the regular time. 
 
Tenderers should note that when the specified frequency changes (e.g. between the 
peak and midday periods), the scheduled interval between buses should never be 
greater than that provided by the lower of the two frequencies AT ANY POINT ON 
THE ROUTE. 
 
Tenderers should note that unless otherwise stated all journeys should operate 
between the terminal points defined in each direction. 
 
 
5

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
6.1 
Mondays to Fridays 
 
1. 
Harrow Weald, Wealdstone Inn to Heathrow Airport, Central Bus Station 
 
0345 - 0520   
Every 10 minutes 
0521 - 1840   
Every   8 minutes 
1841 - 1940   
Every 10 minutes 
1941 - 2350   
Every 12 minutes 
 
First departure from Harrow Weald, Wealdstone Inn no later than 0350. 
Last departure from Harrow Weald, Wealdstone Inn no earlier than 2345. 
 
Tenderers should ensure that buses are scheduled to be no more than 8 
minutes apart at Hayes & Harlington Station between 0700 and 0900 and 
between 1500 and 1630.  
 
2. 
Heathrow Airport, Central Bus Station to Harrow Weald, Wealdstone Inn 
 
0455 - 0620   
Every 10 minutes 
0621 - 1955   
Every   8 minutes 
1956 - 2055   
Every 10 minutes 
2056 - 0050   
Every 12 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0500. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0045. 
 
Tenderers should ensure that buses are scheduled to be no more than 8 
minutes apart at Harrow, Bus Station between 0715 and 0915 and between 
1505 and 1630.  
 
 
6

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
  
6.2 
Saturdays & Good Friday 
 
1. 
Harrow Weald, Wealdstone Inn to Heathrow Airport, Central Bus Station 
 
0345 - 0420   
Every 10 minutes 
0421 - 0640   
Every 20 minutes 
0641 - 0655   
Every 15 minutes 
0656 - 0735   
Every 10 minutes 
0736 - 1830   
Every   8 minutes 
1831 - 1930   
Every 10 minutes 
1931 - 2350   
Every 12 minutes 
 
First departure from Harrow Weald, Wealdstone Inn no later than 0350. 
Last departure from Harrow Weald, Wealdstone Inn no earlier than 2345. 
 
Tenderers should ensure that buses are scheduled to be no more than 8 
minutes apart at Hayes & Harlington Station between 0900 and 1100.  
 
2. 
Heathrow Airport, Central Bus Station to Harrow Weald, Wealdstone Inn 
 
0455 - 0540   
Every 10 minutes 
0541 - 0720   
Every 20 minutes 
0721 - 0805   
Every 15 minutes 
0806 - 0835   
Every 10 minutes 
0836 - 1945   
Every   8 minutes 
1946 - 2045   
Every 10 minutes 
2046 - 0050   
Every 12 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0500. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0045. 
 
Tenderers should ensure that buses are scheduled to be no more than 8 
minutes apart at Harrow, Bus Station between 0935 and 1105.  
 
 
7

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
6.3 Sundays 
 
1. 
Harrow Weald, Wealdstone Inn to Heathrow Airport, Central Bus Station 
 
0345 - 0420   
Every 10 minutes 
0421 - 0740   
Every 20 minutes 
0741 - 0755   
Every 15 minutes 
0756 - 2350   
Every 12 minutes 
 
First departure from Harrow Weald, Wealdstone Inn no later than 0350. 
Last departure from Harrow Weald, Wealdstone Inn no earlier than 2345. 
 
Tenderers should ensure that buses are scheduled to be no more than 12 
minutes apart at Hayes & Harlington Station between 1025 and 1125.  
 
2. 
Heathrow Airport, Central Bus Station to Harrow Weald, Wealdstone Inn 
 
0455 - 0540   
Every 10 minutes 
0541 - 0820   
Every 20 minutes 
0821 - 0905   
Every 15 minutes 
0906 - 0050   
Every 12 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0500. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0045. 
 
Tenderers should ensure that buses are scheduled to be no more than 12 
minutes apart at Harrow, Bus Station between 1030 and 1130.  
 
 
8

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
6.4 Boxing 
Day 
 
1. 
Harrow Weald, Wealdstone Inn to Heathrow Airport, Central Bus Station 
 
0345 - 0420   
Every 10 minutes 
0421 - 0740   
Every 20 minutes 
0741 - 0755   
Every 15 minutes 
0756 - 2350   
Every 12 minutes 
 
First departure from Harrow Weald, Wealdstone Inn no later than 0350. 
Last departure from Harrow Weald, Wealdstone Inn no earlier than 2345. 
 
Tenderers should ensure that buses are scheduled to be no more than 12 
minutes apart at Hayes & Harlington Station between 1025 and 1125.  
 
2. 
Heathrow Airport, Central Bus Station to Harrow Weald, Wealdstone Inn 
 
0455 - 0540   
Every 10 minutes 
0541 - 0820   
Every 20 minutes 
0821 - 0905   
Every 15 minutes 
0906 - 0050   
Every 12 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0500. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0045. 
 
Tenderers should ensure that buses are scheduled to be no more than 12 
minutes apart at Harrow, Bus Station between 1030 and 1130.  
 
 
 
9

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
6.5 Nightly 
 
1. 
Harrow Weald, Wealdstone Inn to Heathrow Airport, Central Bus Station 
 
2355 - 0335   
Every 30 minutes 
 
First departure from Harrow Weald, Wealdstone Inn no later than 2400. 
Last departure from Harrow Weald, Wealdstone Inn no earlier than 0330. 
 
2. 
Heathrow Airport, Central Bus Station to Harrow Weald, Wealdstone Inn 
 
0055 - 0435   
Every 30 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0100. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0430. 
 
 
Tenderers must identify the cost of the Nightly element of this service separately. 
 
 
10

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
7. 
MINIMUM PERFORMANCE STANDARDS 
 
Please refer to Section 2.7 of Part A of the Guide for Tenderers. 
 
Tenderers should note that the objective of the Operator of Route Nos. 140 & N140 
shall be to operate all scheduled mileage and adhere fully  to the published 
timetable. The Operator must use its best endeavours to achieve this. 
 
The minimum standards of acceptable performance for Route No. 140 shall be: 
 
Average Excess Wait Time: 
 
No more than 1.20 minutes 
Minimum Operated Mileage: 
 
No less than   98.00% 
 
The minimum standards of acceptable performance for Route No. N140 shall be: 
 
 
Departing on Time   
 
 
No less than 85.00% 
 
Minimum Operated Mileage 
 
No less than 99.00% 
 
or as notified by the Corporation from time to time. The Operator will be required to 
achieve or better the standards. 
 
It is unlikely that the minimum number of QSI surveys for performance measurement 
will be conducted on Route No. N140 at present. However, this may change at a 
later date. 
 
QSI Thresholds  
 
The QSI threshold is the standard of performance to be achieved by the operator in 
order to qualify for an automatic contract extension (in accordance with Schedule IX of 
the Framework Agreement). 
 
Average Excess Wait Time Threshold = 1.05 minutes 
 
It is unlikely that the minimum number of QSI surveys for Threshold measurement will 
be conducted on Route No. N140 at present. However, this may change at a later date 
when a Threshold figure may be published. 
 
11

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
7. 
MINIMUM PERFORMANCE STANDARDS - continued 
 
Summary of proposed QSI coverage: Route Nos. 140 & N140 
 
Note: While London Buses undertakes to carry out QSI surveys at the times and 
locations specified below, it may prove impossible to rearrange a survey cancelled or 
nullified at short notice. 
 
Survey locations 
 
Towards Heathrow Airport,  
Towards Harrow Weald, 
Central Bus Station 
Wealdstone Inn 
Harrow Weald 
Heathrow 
Harrow Bus Station 
Hayes & Harlington 
South Harrow 
Northolt $ 
Northolt $ 
Harrow Bus Station
Hayes & Harlington 
 
 
 
Total scheduled manual QSI surveys per quarter = 144. 
 
$ This location observed simultaneously in both directions - counted as two surveys. 
 
8. RUNNING 
TIMES 
 
The current timetable for Route Nos. 140 & N140 can be viewed by prospective 
Tenderers on Caesar. Attention is drawn to the variations in running times at different 
times of the day. Please refer to Section 2.8 of Part A of the Guide for Tenderers for 
further information. 
 
Tenderers should carefully check the existing running times to ensure that they are 
appropriate in present traffic conditions. Tenderers should particularly check the existing 
running times for Mondays to Fridays afternoon interpeak, PM peak and early evening 
on Route No. 140.  
 
When reviewing existing, and devising new, running times Tenderers should refer to: 
 
•  the minimum performance standards for Route Nos. 140 & N140 in Section 7 
above; 
•  the historical performance data provided in Section 1 Part B of the introduction to 
this ITT; 
•  the paragraph in Section 12 referring to the proposed extension of the Cashless 
Boarding zone throughout the whole of the London area. 
 
Tenderers may consider if school summer holiday schedules, incorporating running 
time reductions, are desirable for this route. In this event, schedules and costs must be 
submitted separately. 
 
12

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
9. LAYOVERS 
 
Under normal circumstances, layover time on stands and at bus stations should be 
restricted to that required to provide a reliable service. Longer layovers for any other 
purpose may only be taken with the permission of the Corporation. 
 
10. TIMING 
CONSTRAINTS 
 
Route No. 140 should interwork with Route No. N140 to form a seamless 24 hour 
service. 
 
11. CONTROL 
STRATEGY 
 
Route Nos. 140 & N140 can suffer from the effects of traffic congestion, making 
some form of route control essential in order to achieve or better the minimum 
performance standards for this route. 
 
Tenderers should submit proposals on the control strategy they intend to adopt and 
the type of control they would intend to use by completing the form provided in 
Section 3: Part 7 of this ITT. The cost of this control should be included within the 
main Tender price. 
 
Tenderers should also indicate how they intend to facilitate driver changeovers and 
meal reliefs for this route.  
 
Further information is provided in Section 2.11 of Part A of the Guide for Tenderers. 
 
13

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
12. OPERATIONAL 
CONSIDERATIONS 
 
Tenderers should note the following operating considerations affecting Route Nos. 140 
& N140: 
 
•  Route Nos. 140 & N140 can suffer from unpredictable traffic delays in the 
Harrow, Hayes and Heathrow areas. 
 
Tenderers should also note the following factors which may have an impact on Route 
Nos. 140 & N140 in the foreseeable future: 
 
•  Driver facilities are only available at Heathrow Airport between 0600 and 2200. 
Additional facilities are being sought; 
•  Route Nos. 140 & N140 are specified to terminate at Harrow Weald, Wealdstone 
Inn but will not stand in the bus garage. Buses will stand at the two bus stand 
on the west side of Harrow Weald High Road;
 
•  It is anticipated that Cashless Boarding will be extended throughout London at 
some stage during the lifetime of this contract. This is expected to lead to 
significant savings in running and recovery times to bus routes, and, 
therefore,
  potential resource (cycle time and PVR) savings are expected. 
Tenderers are required to identify and submit the level of savings per 
vehicle that could be achieved by reducing peak vehicle requirement, 
and/or how reliability targets could be revised when the Scheme is 
introduced.
 
 
The above factors have been included to assist Tenderers and represents the 
information currently available to the Corporation. Tenderers should make their own 
enquiries about events which may impact upon the route and should form their own 
views about their likely effect upon it. 
 
13. STOPPING 
ARRANGEMENTS 
 
Buses operating on Route Nos. 140 & N140 must serve all stops on the line of route 
designated for the route.  
 
14

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
14. 
TIMING POINTS & MILEAGES 
 
 
Timing Points 
The required timing points (and codes) are shown in Caesar. 
 
Mileages for Route Nos. 140 & N140 
 
Harrow Weald, Wealdstone Inn to Heathrow Airport, Central Bus Station 
13.4 miles 
Heathrow Airport, Central Bus Station to Harrow Weald, Wealdstone Inn 
13.6 miles 
 
Tenderers should note that: 
•  these measurements are believed to be accurate to within 0.5 miles, but no warranty 
or representation as to accuracy is given; 
•  out of service stand workings have not been measured and are not included within 
the above measurements; 
•  if alternative or additional measurements are used by the Tenderer, these must be 
stated in the tender submission; 
•  point to point measurements pertaining to recognised curtailment points or alternative 
terminals will be agreed with the successful Tenderer once the contract has been 
awarded. 
 
15. VEHICLE 
LIVERY 
 
All vehicles to be used on Route Nos. 140 & N140 from the commencement of the new 
Route Agreement must be in a livery that is exclusively Corporation red. The paint 
should be matched accurately to the colour as defined by the following manufacturer’s 
specifications: 
 
 
 
ICI London Bus Red P498 FPF 3 
 
Other manufacturers should also be able to produce this specification from the ICI 
colour chart. 
 
This requirement does not include the lower panels which may be in a different 
colour but which shall not exceed 50cm in height, or the rooftop which should be 
painted white so as to reduce temperatures inside the vehicle during the summer 
months. 
 
The positioning and size of Operators’ logos are to be agreed between the Operator 
and the Corporation and, where possible, these should be above the front doors on 
the nearside of the vehicles and above the drivers’ offside cab windows. 
 
All livery proposals must be submitted to the Contracts Tendering Manager for 
approval. 
 
15

Service Specification for Route Nos. 140 & N140 - 05/07/2010 
 
16. 
STANDS AND BLINDS 
 
Tenderers should note that under normal circumstances, the specific restrictions 
relating to each stand will apply to the whole stand at all times. Any variation to such 
standing arrangements must be agreed by the Corporation. In addition, Tenderers 
should note the following general requirements: 
 
1) 
Drivers MUST switch off engines during layover periods at bus stations or on 
stands. 
2) 
No meal reliefs may be taken on any stand (on or off line of route) without the 
permission of the Corporation. 
3) 
No crew ferry vehicles may enter any stand (on or off line of route) without the 
permission of the Corporation. 
4) 
Destination blind displays to be used are shown under each stand description. 
Tenderers may suggest, within their bids, alternative blind displays. 
5) 
The intermediate (also known as via) blind display to be used on the nearside of 
the vehicle is shown in the box below: 
 
140 via Northolt 
 
 
For further information, please refer to Annex C of the Framework Agreement: General 
Conditions relating to the use of London Buses’ Bus Stations and Stands. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LBSL/JAY/Route Nos. 140 & N140. 
05/07/2010. Tranche 354. 
 
16

Printed On: 04 June 2010 10:18:21    
LONDON BUSES - ROUTE DESCRIPTION
ROUTE 140: Heathrow Airport, Central Bus Station - Harrow Weald,
Wealdstone Inn
(24 hour service)

Date of Structural Change:   3 September 2011.
Date of Service Change:   3 September 2011.
Reason for Issue:   New Tender.
STREETS TRAVERSED
Towards Harrow Weald, Wealdstone Inn: Heathrow Airport Central Bus Station, Inner
Ring West, Tunnel Road West, West Ramp, Newport Road Roundabout, Newport Road,
Bath Road, Harlington High Street, Station Road, Crown Close (Bus Only Road), Pump
Lane, Coldharbour Lane, Yeading Lane, White Hart Roundabout, Church Road, Target
Roundabout, Church Road, Mandeville Road, Pett's Hill, Northolt Road, Shaftesbury
Avenue, Shaftesbury Circle, Porlock Avenue, Treve Avenue, Lascelles Avenue,
Bessborough Road, Junction Road (Circumnavigate Roundabout), Pinner Road,
Bessborough Road, College Road, Headstone Road, Kymberley Road, Harrow Bus
Station, College Road, Station Road, Railway Approach, The Bridge, Wealdstone High
Street, Harrow Weald High Road.
Towards Heathrow Airport, Central Bus Station: Harrow Weald High Road, Wealdstone
High Street, The Bridge, Railway Approach, Station Road, College Road, Bessborough
Road, Junction Road, Bessborough Road, Lascelles Avenue, Treve Avenue, Porlock
Avenue, Shaftesbury Circle, Shaftesbury Avenue, Northolt Road, Pett's Hill, Mandeville
Road, Church Road, Target Roundabout, Church Road, White Hart Roundabout, Yeading
Lane, Coldharbour Lane, Pump Lane, Crown Close, Station Road, Harlington High Street,
Bath Road, Heathrow North Bus Lane, Nettleton Road, Nene Road, East Ramp, Tunnel
Road East, Inner Ring East, Heathrow Airport Central Bus Station.

STANDING AND TURNING POINTS
HEATHROW AIRPORT, CENTRAL BUS STATION
Private stand for 10 buses in marked bays on north side of Heathrow Airport Central Bus
Station.
Buses proceed from Heathrow Airport Central Bus Station via Bus Parking Area to stand,
departing via Bus Parking Area to Heathrow Airport Central Bus Station.  Set down in
Heathrow Airport Central Bus Station, at Stand 16 and pick up in Heathrow Airport Central
Bus Station, from Stand 19.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 buses on Route 140 should be
scheduled to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Heathrow Central.
OTHER INFORMATION:  
Toilet facilities available (24 hours). Buses must only
stand within the layover area in the bus station. Buses
must not be left unattended at any other location.
HEATHROW AIRPORT NORTH (from HARROW WEALD, WEALDSTONE INN)
Buses proceed from Bath Road via Newport Road departing to Newport Road Roundabout.
 Set down in Bath Road, at Stop BM and pick up in Newport Road Roundabout, from Stop
BS.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Bath Road, Sipson Road.

HARLINGTON CORNER, NOBEL DRIVE
Public stand for two buses in Nobel Drive (East arm), commencing 45 metres north of Bath
Road and continuing 21 metres north.
From Harrow Weald, Wealdstone Inn.
Buses proceed from Harlington High Street via Bath Road, Nobel Drive (East Arm) and
Nobel Drive (East Arm) to stand, departing via Nobel Drive (East Roundabout)
(Circumnavigate Roundabout), Nobel Drive (East Arm) and Bath Road to Harlington High
Street.  Set down in Harlington High Street, at Stop A and pick up in Harlington High
Street, from Stop B.
From Heathrow Airport, Central Bus Station.
Buses proceed from Bath Road via Nobel Drive (East Arm) and Nobel Drive (East Arm) to
stand, departing via Nobel Drive (East Arm), Nobel Drive (East Roundabout)
(Circumnavigate Roundabout) and Nobel Drive (East Arm) to Bath Road.  Set down in Bath
Road, at Stop G and pick up in Bath Road, from Stop D.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Harlington Corner.
HAYES, CLARENDON ROAD
Public stand for one bus on west side of Clarendon Road, commencing 50 metres south of
Clayton Road and extending 12 metres south.
From Harrow Weald, Wealdstone Inn.
Buses proceed from Station Road via Clayton Road, Blyth Road and Clarendon Road to
stand, departing via Clarendon Road and Clayton Road to Station Road.  Set down in
Station Road, at Stop H and pick up in Station Road, from Stop K.
From Heathrow Airport, Central Bus Station.
Buses proceed from Station Road via Clayton Road, Blyth Road and Clarendon Road to
stand, departing via Clarendon Road and Clayton Road to Station Road.  Set down in
Station Road, at Stop N and pick up in Station Road, from Stop N.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Hayes & Harlington Station.

YEADING, WILLOW TREE LANE
Public off side stand for one bus on the side of Yeading Fork, commencing 6 metres north
of lamp standard 9 extending 13 metres north.
From Harrow Weald, Wealdstone Inn.
Buses proceed from Yeading Lane via Willow Tree Lane and Yeading Fork to stand,
departing via Yeading Fork to Yeading Lane.  Set down in Yeading Lane, at Stop G and
pick up in Yeading Lane, from stop E.
From Heathrow Airport, Central Bus Station.
Buses proceed from Yeading Lane via Willow Tree Lane and Yeading Fork to stand,
departing via Yeading Fork to Yeading Lane.  Set down in Yeading Lane, at Stop A and
pick up in Yeading Lane, from Stop B.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Yeading, Willow Tree Lane.
YEADING, WHITE HART
Public stand for one bus on south west side of Old Ruislip Road, alongside the green,
commencing at a point 9 metres west of the centre of Hawtry Avenue and extending 13
metres eastwards.
From Harrow Weald, Wealdstone Inn.
Buses proceed from Church Road via White Hart Roundabout, Ruislip Road and Old
Ruislip Road to stand, departing via Old Ruislip Road, Ruislip Road and White Hart
Roundabout to Church Road.  Set down in Church Road, at Stop X and pick up in Church
Road, from Stop V.
From Heathrow Airport, Central Bus Station.
Buses proceed from Yeading Lane via White Hart Roundabout, Ruislip Road and Old
Ruislip Road to stand, departing via Old Ruislip Road, Ruislip Road and White Hart
Roundabout to Yeading Lane.  Set down in Yeading Lane, at Stop N and pick up in
Yeading Lane, from Stop L.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Yeading, White Hart.

NORTHOLT, WESTERN AVENUE
From Harrow Weald, Wealdstone Inn.
Buses proceed from Church Road via Target Roundabout, Western Avenue, Western
Avenue (Slip Road), Kensington Road, Western Avenue (Slip Road), Western Avenue and
Target Roundabout departing to Church Road.  Set down in Church Road, at stop TA and
pick up in Church Road, from stop TH.
From Heathrow Airport, Central Bus Station.
Buses proceed from Church Road via Target Roundabout, Western Avenue, Western
Avenue (Slip Road), Kensington Road, Western Avenue (Slip Road), Western Avenue and
Target Roundabout departing to Church Road.  Set down in Church Road, at stop TF and
pick up in Church Road, from stop TB.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Northolt, Target Roundabout.
NORTHOLT STATION (from Heathrow Airport, Central Bus Station)
Public stand for six buses in bus parking area on west side of Mandeville Road between
Carr Road and Castle Road.
Buses proceed from Mandeville Road via Bus Lay-By to stand, departing to Mandeville
Road.  Set down in Mandeville Road, at Stop A and pick up in Mandeville Road, from Stop
B.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Northolt.
OTHER INFORMATION:  
Engines must be switched off on stand.

SOUTH HARROW STATION, SOUTH HILL AVENUE
Stand in two sections:    
1 - Public stand for two buses in marked bay on north-east side of South Hill Avenue
commencing 1 metre north of No.4 South Hill Avenue and extending 21 metres north.
2 - Private overflow stand for three buses on the south side of South Harrow Station
Forecourt.
From Harrow Weald, Wealdstone Inn.
Buses proceed from Northolt Road via South Hill Avenue to stand, departing via South Hill
Avenue and South Harrow Bus Station to Northolt Road.  Set down in South Hill Avenue, at
Alighting Point Z1 and pick up in Northolt Road, from Stop RD.
From Heathrow Airport, Central Bus Station.
Buses proceed from Northolt Road via South Hill Avenue to stand, departing via South Hill
Avenue and South Harrow Bus Station to Northolt Road.  Set down in Northolt Road, at
Stop F and pick up in Northolt Road, from Stop G.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
South Harrow.
HARROW BUS STATION
Private stand for 7 buses in marked bays in Harrow Bus Station on south side of College
Road.
From Harrow Weald, Wealdstone Inn.
Buses proceed from College Road via Harrow Bus Station to stand, departing to Harrow
Bus Station.  Set down in Harrow Bus Station, at Stop E and pick up in Harrow Bus Station,
from Stop A.
From Heathrow Airport, Central Bus Station.
Buses proceed from Harrow Bus Station direct to stand, departing via Harrow Bus Station
to College Road.  Set down in Harrow Bus Station, at Stop E and pick up in College Road,
from Stop B.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Harrow.

HARROW & WEALDSTONE STATION (from Heathrow Airport, Central Bus Station)
Buses proceed from The Bridge via Wealdstone High Street, Palmerston Road, George
Gange Way, The Bridge and Railway Approach departing to Station Road.  Set down in
The Bridge, at stop N and pick up in Station Road, from stop L.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Harrow & Wealdstone Station.
HARROW WEALD, WEALDSTONE INN
Public stand for two buses on west side of Harrow Weald High Road, commencing at a
point 20 metres south of Boxtree Road and extending 20 metres south.
Buses proceed from Harrow Weald High Road direct to stand, departing via Harrow Weald
High Road and Uxbridge Road Roundabout to Harrow Weald High Road.  Set down in
Harrow Weald High Road, at Stop WT and pick up in Harrow Weald High Road, from Stop
WK.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 buses on Route 140 should be
scheduled to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Harrow Weald.
OTHER INFORMATION:  
Toilet facilities available (24 hours).

PART B - PERFORMANCE STATISTICS
Route 140
Mileage Operated
Mileage Oper
100.0
99.0
98.0
rcentage
97.0
e
P

96.0
95.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
2009/2010
Min Standard
andar
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
98.31
97.39
96.93
97.11
96.08
97.33
96.74
96.75
96.96
97.09
97.71
96.57
98.56
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
De
D ductible Mileage
2.0
1.5
1.0
rcentage
e
P

0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
0.29
0.32
0.26
0.28
0.39
0.20
0.20
0.22
0.53
0.30
0.21
0.43
0.26
Non D
N
e
on D ductible Mi

leage
4.0
3.5
3.0
2.5
2.0
1.5
rcentage
e
P

1.0
0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
1.40
2.29
2.81
2.61
3.53
2.47
3.06
3.03
2.51
2.61
2.08
3.00
1.18
Note :
Mileage is based on 4 weeks data

PART B - PERFORMANCE STATISTICS
Route N140
Mileage Operated
Mileage Oper
100.0
99.0
98.0
rcentage
97.0
e
P

96.0
95.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
2009/2010
Min Standard
andar
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
100.00 99.46
99.76
99.92
99.80
99.89
99.67
99.19
99.50
99.78
98.81
100.00 100.00
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
De
D ductible Mileage
2.0
1.5
1.0
rcentage
e
P

0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
0.00
0.00
0.00
0.00
0.00
0.08
0.00
0.20
0.00
0.08
0.43
0.00
0.00
Non D
N
e
on D ductible Mi

leage
3.0
2.5
2.0
1.5
rcentage
1.0
e
P

0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
0.00
0.54
0.24
0.08
0.20
0.03
0.33
0.61
0.50
0.14
0.76
0.00
0.00
Note :
Mileage is based on 4 weeks data

PART B - PERFORMANCE STATISTICS
Route 140
Av
A erag
v
e Excess 
erag
Wait
e Excess 
in
Wait g
in  T
g ime 
3.0
2.5
2.0
s
1.5
Minute
1.0
0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Perio
2009/201
2009/
0
Mi
M n St
n S andar
t
d
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
1.29
1.24
1.26
1.22
1.28
1.31
1.34
1.39
1.34
1.55
1.44
1.44
1.23
Min Standard
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
Long Gaps Occuring In 
u
Servic
rv e
5.0
4.0
3.0
e
g
ta

2.0
Percen
1.0
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
2009/2010
Benchmark
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
2.80
2.60
2.50
2.30
2.60
2.60
2.80
2.80
2.40
3.40
2.90
2.80
2.30
Benchmark
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
Note :
Reliability is based on 12 weeks rolling data

PART B - PERFORMANCE STATISTICS
Route N140
Departing On Time
100.0
90.0
e
g
ta

80.0
Percen
70.0
60.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Perio
2009/201
20 0
1
Min Stand
n a
d rd
r
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
Min Standard
Departing Early
5.0
4.0
e
g

3.0
ta
2.0
Percen
1.0
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
2009/2010
Benchmark
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
Benchmark
Note :
Reliability is based on 12 weeks rolling data
No data

Document Outline