This is an HTML version of an attachment to the Freedom of Information request 'Bus Route Specifications'.

7.  
Service Specification 
 
 
Route: 
166   
 
 
QC42202 
 
This Service Specification forms section 7 of the ITT and should be read in 
conjunction with the ITT document, Version 1 dated 29 September 2011.  
 
You are formally invited to tender for the provision of the bus service detailed below 
and in accordance with this Service Specification. Tenderers must ensure that a 
Compliant Tender is submitted and this will only be considered for evaluation if all 
parts of the Tender documents, as set out in section 11, have been received by the 
Corporation by the Date of Tender. The Tender must be fully completed in the 
required format, in accordance with the Instructions to Tenderers. A Compliant 
Tender must comply fully with the requirements of the Framework Agreement; 
adhere to the requirements of the Service Specification; and reflect the price of 
operating the Services with new vehicles. 
 
Terminus Points (1) 
Banstead High Street, Marks & Spencer to West 
Croydon, Bus Station 
Terminus Points (2) 
Banstead High Street, Marks & Spencer to Epsom 
General Hospital, Dorking Road 
Contract Basis 
Incentivised 
Commencement Date 
31st August 2013 
Vehicle Type 
60 capacity, dual door, single deck, minimum 10.8m 
long, subject to a satisfactory route test. 
Current Maximum Approved 
10.2 metres long and 2.55 metres wide 
Dimensions 
New Vehicles Mandatory 

Yes  
Hybrid Price Required 
No 
Sponsored Route 
No  
 

Minimum Performance Standard  Departing on Time - No less than 78.00%  
Extension Threshold 
Departing on Time Threshold – 82.00%  
Advertising Rights 
Operator  
Minimum Operated Mileage 
No less than 98.00%  
Standard 
 
The Date of Tender for this ITT is: 
No later than 12 Noon on 29th October 2012. 
 
Tenderers should refer to section 3 of Part A for the Service Specification 
Explanatory Notes and Appendix B of section 5 for the Example Service 
Specification of the ITT document. 
 
 
 

 
SERVICE SPECIFICATION  
 
1)  SERVICE SPEC - ROUTE SPECIFICATION INFORMATION 
2)  NOTES 
3)  SCHEDULE REQUIREMENTS & PINCHPOINTS 
4)  OPERATIONAL CONSIDERATIONS 
5)  ROUTE RECORD, CURRENT PERFORMANCE, QSI BY TIME OF DAY, 
IBUS MILEAGE & QSI POINTS  
 

2) 
NOTES 
Proposed Changes: 
At this time, no changes are proposed to the existing service for introduction prior to 
the commencement of the new Route Agreement for Route No. 166.  
 
Tenderers should note that the following alterations (subject to consultation) are 
proposed as part of this Service Specification for introduction with the new Route 
Agreement: 
 
  60 capacity, dual door, single deck, minimum 10.8m long, subject to a 
satisfactory route test. 
  The Boxing Day service should match the Sunday service.  
  Tenderers must identify the cost of the Boxing Day element of this service 
separately.  
 
Requirements for Registration: 
The sections of Route No. 166 between Surrey County Boundary at Buckle’s Gap 
Roundabout on Burgh Heath Road / View Tree Bottom Road and Drift Bridge on 
Reigate Road, and between Drift Bridge on Reigate Road and Fairlawn Road / 
Croydon Lane Junction, and between Carshalton Road and Sandown Road / 
Chipstead Valley Road will need to be registered with the Traffic Commissioner for 
the South Eastern and Metropolitan Traffic Area 56 days before the operation 
commences. Copies of the registration should be sent to:  
 
The South Eastern and Metropolitan Traffic Area Office  
Hillcrest House  
386 Harehills Lane  
Leeds  
LS9 9NF  
 
Copies of the registration should be sent to: 
 
Principal Transport Officer 
Surrey County Council 
County Hall 
Penrhyn Road 
Kingston upon Thames 
KT1 2DY 
 
and to: 
 
Bus and Coach Licensing Manager, 
Consultation Delivery 
TfL Surface Planning  
11th Floor, Zone G8 
Palestra 
197 Blackfriars Road 
London 
SE1 8NJ 
e-mail: xxx@xxx.xxx.xx 
 
The cost of this and any future variation to this registration are to be met by the 
Operator. 

 
3) 
SCHEDULE REQUIREMENTS & PINCHPOINTS 
 
3.1) 
MONDAY TO FRIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS 
 
Banstead High Street, Marks & Spencer  West Croydon, Bus Station to Banstead 
to West Croydon, Bus Station 
High Street, Marks & Spencer 
First departure no later than 0550. 
First departure no later than 0720. 
0545 - 0730 
Every 20 minutes 
0540, 0600 & 
Three journeys 
0640 
0731 - 2155 
Every 20 - 40 minutes 
0715 - 1900 
Every 20 - 40 minutes 
(2 buses per hour) 
(2 buses per hour) 
2156 - 0030 
Every 30 minutes 
1901 - 2000 
Every 20 minutes 
2001 - 0015 
Every 30 minutes 
Last departure no earlier than 0025. 
Last departure no earlier than 00010. 
Pinchpoints 
South 
0740 - 0900  20 minutes  Coulsdon, 
0740 - 0900  20 minutes 
Croydon Bus 
1510 - 1650  20 minutes  Chipstead 
1500 - 1640  20 minutes 
Garage 
Valley Road 
 
3.2) 
MONDAY TO FRIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS 
Epsom General Hospital, Dorking Road  West Croydon, Bus Station to Epsom 
to West Croydon, Bus Station 
General Hospital, Dorking Road 
First departure no later than 0725. 
First departure no later than 0705. 
0720 - 2030 
Every 60 minutes 
0620 
One journey 
0700 - 1850 
Every 60 minutes 
Last departure no earlier than 2025. 
Last departure no earlier than 1845. 
Pinchpoints 
Coulsdon, 
0805 - 1005  60 minutes  Drift Bridge 
0750 - 0950  60 minutes 
Chipstead 
1505 - 1705  60 minutes  Roundabout 
1450 - 1650  60 minutes 
Valley Road  
 
Journeys operating between Epsom General Hospital, Dorking Road and West 
Croydon, Bus Station should be timed to fully interwork with journeys between 
Banstead High Street, Marks & Spencer and West Croydon, Bus Station (ie a 
joint frequency of every 20 minutes should be provided between Banstead 
High Street, Marks & Spencer and West Croydon, Bus Station during the 
stated times).  This joint frequency is required in bot h directions. 
  


3) 
SCHEDULE REQUIREMENTS & PINCHPOINTS – continued. 
 
3.3) 
SATURDAY AND GOOD FRIDAY SCHEDULE REQUIREMENTS & 
PINCHPOINTS 

Banstead High Street, Marks & Spencer  West Croydon, Bus Station to Banstead 
to West Croydon, Bus Station 
High Street, Marks & Spencer 
First departure no later than 0550. 
First departure no later than 0720. 
0545 - 0745 
Every 20 minutes 
0540, 0600 & 
Three journeys 
0640 
0746 - 2045 
Every 20 - 40 minutes 
0715 - 1900 
Every 20 - 40 minutes 
(2 buses per hour) 
(2 buses per hour) 
2046 - 0030 
Every 30 minutes 
1901 - 2000 
Every 20 minutes 
2001 - 0015 
Every 30 minutes 
Last departure no earlier than 0025. 
Last departure no earlier than 0010. 
Pinchpoints 
South 
0950 - 1110  20 minutes  Coulsdon, 
0920 - 1100  20 minutes 
Croydon Bus 
Chipstead 
Garage 
Valley Road 
 
3.4) 
SATURDAY AND GOOD FRIDAY SCHEDULE REQUIREMENTS & 
PINCHPOINTS 

Epsom General Hospital, Dorking Road  West Croydon, Bus Station to Epsom 
to West Croydon, Bus Station 
General Hospital, Dorking Road 
First departure no later than 0725. 
First departure no later than 0705. 
0720 - 2030 
Every 60 minutes 
0620 
One journey 
0700 - 1855 
Every 60 minutes 
Last departure no earlier than 2025. 
Last departure no earlier than 1850. 
Pinchpoints 
Coulsdon, 
0905 - 1105  60 minutes  Drift Bridge 
0950 - 1150  60 minutes 
Chipstead 
Roundabout 
Valley Road  
 
Journeys operating between Epsom General Hospital, Dorking Road and West 
Croydon, Bus Station should be timed to fully interwork with journeys between 
Banstead High Street, Marks  & Spencer and West Croydon, Bus Station (ie a 
joint frequency of every 20 minutes should be provided between Banstead 
High Street, Marks & Spencer and West Croydon, Bus Station during the 
stated times).  This joint frequency is required in both directions. 
  


3) 
SCHEDULE REQUIREMENTS & PINCHPOINTS – continued. 
 
3.5) 
SUNDAY AND PUBLIC HOLIDAY SCHEDULE REQUIREMENTS & 
PINCHPOINTS 
Banstead High Street, Marks & Spencer  West Croydon, Bus Station to Banstead 
to West Croydon, Bus Station 
High Street, Marks & Spencer 
First departure no later than 0640. 
First departure no later than 0640. 
0635 - 0030 
Every 30 minutes 
0635 - 0015 
Every 30 minutes 
Last departure no earlier than 0025. 
Last departure no earlier than 0010. 
Pinchpoints 
South 
1100 - 1200  30 minutes  Coulsdon, 
1050 - 1150  30 minutes 
Croydon Bus 
Chipstead 
 
Garage 
Valley Road 
 
Tenderers must identify the cost of the Boxing Day  element of this service 
separately. 
 
4) 
OPERATIONAL CONSIDERATIONS 
 
 
4.1) 
Route No. 166 should interwork with Route No. 405 between Coulsdon, Red 
Lion and Purley Cross, Tesco on all evenings and Sundays and be separated 
during other periods.  
 
4.2) 
Route No. 166 should be separated from Route No. 407 between Purley 
Cross, Tesco and West Croydon, Bus Station on all evenings and Sundays. 
 
4.3) 
Route  No.  166  can suffer unpredictable traffic delays in the  South Croydon 
Swan and Sugarloaf area. 
 
4.4) 
The A23 suffers from unpredictable traffic delays, especially during the 
Monday to Friday peak periods, which  can impact upon the reliability of the 
service between Coulsdon and Croydon;  
 
 
4.5) 
Driver changeovers in West Croydon Bus Station are discouraged. Any 
proposals for driver changeovers at this location must be made clear 
within Tender bids.  

 
5) 
ROUTE RECORD, CURRENT PERFORMANCE, QSI BY  TIME OF DAY, 
IBUS MILEAGE & QSI POINTS
 
 
5.1) 
ROUTE RECORD 
 
As per Busnet Printout.  
 
5.2) 
CURRENT PERFORMANCE 
 
As per current print out. 
 
5.3) 
QSI BY TIME OF DAY 
 
As per current print out. 
 
5.4) 
IBUS MILEAGE & QSI POINTS 
 
As per current print out.  

Printed On: 23 August 2012 14:15:31    
LONDON BUSES - ROUTE DESCRIPTION
ROUTE 166: Epsom Hospital - West Croydon Bus Station
Date of Structural Change:   31 August 2013.
Date of Service Change:   31 August 2013.
Reason for Issue:   {To be specified}.
STREETS TRAVERSED
Towards West Croydon Bus Station: Dorking Road, Woodcote Side, Woodcote Green
Road, Woodcote Road, Dorking Road, South Street, High Street, Church Street, Upper
High Street, Alexandra Road, College Road, Longdown Lane South, Burgh Heath Road,
Yew Tree Bottom Road, Rose Bushes, Reigate Road, Drift Bridge Roundabout
(Circumnavigate), Reigate Road, Fir Tree Road, Winkworth Road, Bolters Lane, Banstead
High Street, Sutton Lane, Croydon Lane, Carshalton Road, Woodmansterne Street,
Chipstead Way, Outwood Lane, Chipstead Valley Road, Midday Sun Link Road, Rectory
Lane, Chipstead Valley Road, Brighton Road, Purley Cross, Brighton Road, South End,
Croydon High Street, Katharine Street, Park Lane, Wellesley Road, Poplar Walk, St
Michael's Road.
Towards Epsom Hospital: West Croydon Bus Station, Station Road, Wellesley Road,
Park Lane, Croydon Bus Bridge, Park Street, Croydon High Street, South End, Brighton
Road, Purley Cross, Brighton Road, Chipstead Valley Road, Midday Sun Link Road,
Rectory Lane, Outwood Lane, Chipstead Way, Woodmansterne Street, Carshalton Road,
Croydon Lane, Sutton Lane, Banstead High Street, Bolters Lane, Winkworth Road, Fir
Tree Road, Reigate Road, Rose Bushes, Yew Tree Bottom Road, Burgh Heath Road,
Longdown Lane South, College Road, Alexandra Road, Upper High Street, Church Street,
Epsom High Street, Ashley Road, Ashley Avenue, South Street, Dorking Road.

AUTHORISED STANDS, CURTAILMENT POINTS, & BLIND DESCRIPTIONS
Please note that only stands, curtailment points, & blind descriptions as detailed in this
contractual document may be used.
BANSTEAD HIGH STREET, MARKS & SPENCER (from WEST CROYDON BUS
STATION)

Public stand on south side of Banstead High Street, commencing at forward end of bus
stop markings outside Post Office and extending 12 metres.
Buses proceed from Banstead High Street direct to stand, departing to Banstead High
Street.  Set down in Banstead High Street (18608 - Banstead / Marks & Spencer, Last Stop
on LOR: 18608 - Banstead / Marks & Spencer) and pick up in Banstead High Street (18607
- Banstead / Marks & Spencer, First Stop on LOR: 18607 - Banstead / Marks & Spencer).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Banstead.
EPSOM GENERAL HOSPITAL, DORKING ROAD (SOUTH SIDE)
Public stand for two buses on south side of Dorking Road, outside the White Horse public
house, commencing 5 metres east of junction with Hylands Mews and extending 20 metres
east.
Buses proceed from Dorking Road direct to stand, departing to Dorking Road.  Set down in
Dorking Road, P (BP4899 - Epsom Hospital, Last Stop on LOR: BP4899 - Epsom Hospital)
and pick up in Dorking Road, Q (BP4900 - Dorking Road / White Horse, First Stop on LOR:
BP4900 - Dorking Road / White Horse).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 1 bus on Route 166 should be scheduled
to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Epsom Hospital.

CHIPSTEAD VALLEY, MIDDAY SUN
Public stand for one bus in service road between Chipstead Valley Road and Rectory
Lane.
From Epsom Hospital.
Buses proceed from Midday Sun Link Road direct to stand, departing to Midday Sun Link
Road.  Set down in Midday Sun Link Road (27856 - Chipstead Valley / Rectory Lane, Last
Stop on LOR: 27856 - Chipstead Valley / Rectory Lane) and pick up in Midday Sun Link
Road (27856 - Chipstead Valley / Rectory Lane, First Stop on LOR: 27856 - Chipstead
Valley / Rectory Lane).
From West Croydon Bus Station.
Buses proceed from Midday Sun Link Road direct to stand, departing to Midday Sun Link
Road.  Set down in Midday Sun Link Road (27856 - Chipstead Valley / Rectory Lane, Last
Stop on LOR: 27856 - Chipstead Valley / Rectory Lane) and pick up in Midday Sun Link
Road (27856 - Chipstead Valley / Rectory Lane, First Stop on LOR: 27856 - Chipstead
Valley / Rectory Lane).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Chipstead Valley.
COULSDON, BRIGHTON ROAD, LION GREEN ROAD (from Epsom Hospital)
Public stand for one bus on west side of Brighton Road, commencing at a point 60 metres
north of the centre of Lion Green Road and extending 12 metres north.
Buses proceed from Chipstead Valley Road via Lion Green Road and Brighton Road to
stand, departing via Brighton Road to Chipstead Valley Road.  Set down in Chipstead
Valley Road (15807 - Portnalls Road, Last Stop on LOR: 15807 - Portnalls Road) and pick
up in Chipstead Valley Road, at Stop H (11753 - Chipstead Valley Road / Brighton Road,
First Stop on LOR: 11753 - Chipstead Valley Road / Brighton Road).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Coulsdon.

PURLEY CROSS, BRIGHTON ROAD / HIGH STREET (from WEST CROYDON BUS
STATION)

Public stand for five buses in bay on east side of Brighton Road, south of Whytecliffe Road
South, commencing in line with the party wall of 8/9 The Parade (9 metres north of the slip
road to High Street Purley) and extending 61 metres north east.
Buses proceed from Brighton Road direct to stand, departing via Brighton Road and Purley
Cross to Brighton Road.  Set down in Brighton Road, at Stop G (10824 - Purley /
Downlands Precinct, Last Stop on LOR: 10824 - Purley / Downlands Precinct) and pick up
in Brighton Road, at Stop D (4396 - Purley / Downlands Precinct, First Stop on LOR: 4396
- Purley / Downlands Precinct).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Purley.
CROYDON, KATHARINE STREET (from Epsom Hospital)
Buses proceed from Katharine Street via St George's Walk departing to Park Street.  Set
down in Katharine Street, at Stop KK (BP1548 - Croydon Library, Last Stop on LOR:
BP1548 - Croydon Library) and pick up in Park Street, at Stop KH (BP1586 - Park Street,
First Stop on LOR: BP1586 - Park Street).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
BLIND DISPLAY:  
Croydon Town Centre.
WEST CROYDON BUS STATION
Private stand for 14 buses in West Croydon Bus Station on east side of Station Road.
Buses proceed from St Michael's Road via West Croydon Bus Station to stand, departing
via West Croydon Bus Station and Station Road to West Croydon Bus Station.  Set down
in St Michael's Road, at Stop B8 (BP2300 - West Croydon Bus Station, Last Stop on LOR:
BP2300 - West Croydon Bus Station) and pick up in West Croydon Bus Station, at Stop B7
(R0855 - West Croydon Bus Station, First Stop on LOR: R0855 - West Croydon Bus
Station).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 1 buses on Route 166 should be
scheduled to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
West Croydon.
OTHER INFORMATION:  
London Buses toilet facilties available 24 hours a day. All
buses must be fitted with audible reversing devices. This
location should not be used for crew changeovers unless
prior agreement is received from the Corporation.

PART B - PERFORMANCE STATISTICS
Route 166
Mileage Operated
100.0
98.0
age
96.0
cent
94.0
er
P

92.0
90.0
6
7
8
9
10
11
12
13
1/12
2
3
4
5
Period
2011/2012
Min Standard
Period
6
7
8
9
10
11
12
13
1/12
2
3
4
5
2011/2012
99.38
99.53
99.72
99.50
99.43
98.99
98.34
99.37
99.20
99.21
95.63
99.00
99.15
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
Deductible Mileage
5.0
4.0
3.0
age
2.0
cent
er
P

1.0
0.0
6
7
8
9
10
11
12
13
1/12
2
3
4
5
Period
Period
6
7
8
9
10
11
12
13
1/12
2
3
4
5
2011/2012
0.27
0.21
0.17
0.11
0.33
0.28
0.42
0.11
0.38
0.45
4.06
0.82
0.25
Non Deductible Mileage
6.0
5.0
age
4.0
cent
3.0
er
P

2.0
1.0
0.0
6
7
8
9
10
11
12
eriod
13
1/12
2
3
4
5
Period
6
7
8
9
10
11
12
13
1/12
2
3
4
5
2011/2012
0.35
0.26
0.11
0.39
0.24
0.73
1.24
0.52
0.42
0.34
0.31
0.18
0.60
Note :
Mileage is based on 4 weeks data
Performance affected by industrial action in p3 2012/13.


PART B - PERFORMANCE STATISTICS
Route 166
Departing On Time
100.0
90.0
age
80.0
cent
er
P

70.0
60.0
6
7
8
9
10
11
12
13
1
2
3
4
5
Period
2011/2012
Min Standard
Period
6
7
8
9
10
11
12
13
1
2
3
4
5
2011/2012
83.9
82.2
81.6
76.9
77.8
81.2
80.1
78.0
76.1
74.7
75.3
78.6
84.8
Min Standard
78.0
78.0
78.0
78.0
78.0
78.0
78.0
78.0
78.0
78.0
78.0
78.0
78.0
Departing Early
5.0
4.0
3.0
age
cent
2.0
er
P

1.0
0.0
6
7
8
9
10
11
12
13
1
2
3
4
5
Period
2011/2012
Benchmark
Period
6
7
8
9
10
11
12
13
1
2
3
4
5
2011/2012
2.0
1.7
1.6
1.5
1.9
2.0
2.0
2.0
1.6
1.6
1.7
1.7
1.9
Benchmark
1.0
1.0
1.0
1.0
1.0
1.0
1.0
1.0
1.0
1.0
1.0
1.0
1.0
Note :
Reliability is actual performance under full iBus (4 weeks data).
Minimum Standards and Benchmarks are those applicable under the new contract.

ROUTE 166 - FULL iBUS RESULTS BY TIME OF DAY 
QUARTERS 2 11/12 to 1 12/13  (25/06/11 - 22/06/12)

MONDAY - FRIDAY
Departing
Departing
Departing
Non Arrival /
8 - 2.5 mins
5 - 15 mins
Expected 
On Time
Not Linked
Early
Late
Time Period
Buses
On AVL (%) 
Linked (%) 
(%)
(%)
(%)
(%)
0500 - 0700
12,347.
97.1
99.0
89.7
1.0
0.3
9.1
0700 - 1000
41,766.
99.5
96.1
71.2
4.2
1.3
23.3
1000 - 1300
39,483.
99.5
98.7
82.3
1.3
1.3
15.0
1300 - 1600
40,085.
99.1
98.2
78.1
1.8
1.4
18.6
1600 - 1900
39,724.
99.7
97.2
75.5
2.9
1.6
19.9
1900 - 2200
33,062.
101.5
98.3
83.3
1.8
1.6
13.3
2200 - 2400
15,353.
98.1
99.3
84.7
0.7
4.3
10.3
Summary
221,820.
99.5
97.9
78.0
2.4
1.5
18.1
SATURDAY
Departing
Departing
Departing
Non Arrival /
8 - 2.5 mins
5 - 15 mins
Expected 
On Time
Not Linked
Early
Late
Time Period
Buses
On AVL (%) 
Linked (%) 
(%)
(%)
(%)
(%)
0500 - 0700
2,673.
96.6
98.9
91.7
1.1
0.9
6.3
0700 - 1000
8,403.
100.7
99.2
89.7
0.7
4.2
5.4
1000 - 1300
8,278.
98.1
98.3
78.7
1.7
1.0
18.5
1300 - 1600
8,196.
101.4
97.9
74.2
2.2
1.6
22.0
1600 - 1900
8,391.
99.7
98.8
85.7
1.3
1.7
11.4
1900 - 2200
7,097.
99.6
98.5
86.8
1.5
1.8
9.9
2200 - 2400
3,232.
96.7
98.1
75.9
2.0
3.6
18.4
Summary
46,270.
99.5
98.5
81.5
1.6
1.9
15.0
SUNDAY AND BANK HOLIDAYS
Departing
Departing
Departing
Non Arrival /
8 - 2.5 mins
5 - 15 mins
Expected 
On Time
Not Linked
Early
Late
Time Period
Buses
On AVL (%) 
Linked (%) 
(%)
(%)
(%)
(%)
0500 - 0700
584.
85.1
97.6
90.7
2.4
0.2
6.7
0700 - 1000
5,600.
101.4
99.7
88.5
0.3
2.2
8.9
1000 - 1300
5,323.
99.8
99.1
90.2
0.9
3.9
5.0
1300 - 1600
5,308.
100.2
99.0
89.8
1.0
2.9
6.3
1600 - 1900
5,297.
100.9
99.5
91.8
0.5
4.5
3.1
1900 - 2200
5,367.
98.8
99.3
91.1
0.6
4.0
4.2
2200 - 2400
3,452.
99.5
99.9
89.6
0.2
4.6
5.7
Summary
30,931.
99.8
99.4
90.4
0.7
3.7
5.2
ALL DAYS

Departing
Departing
Departing
Non Arrival /
8 - 2.5 mins
5 - 15 mins
Expected 
On Time
Not Linked
Early
Late
Time Period
Buses
On AVL (%) 
Linked (%) 
(%)
(%)
(%)
(%)
0500 - 0700
15,604.
96.5
98.9
89.9
1.1
0.4
8.7
0700 - 1000
55,769.
99.9
96.9
73.6
3.7
1.6
21.1
1000 - 1300
53,084.
99.3
98.7
82.6
1.3
1.6
14.4
1300 - 1600
53,589.
99.5
98.3
78.8
1.8
1.6
17.8
1600 - 1900
53,412.
99.8
97.6
78.2
2.5
1.9
17.4
1900 - 2200
45,526.
100.9
98.5
84.6
1.6
1.9
11.8
2200 - 2400
22,037.
98.1
99.2
84.2
0.8
4.2
10.7
Summary
299,021.
99.6
98.1
79.6
2.2
1.8
16.5

Transport for London - Mileage and QSI Points
Route
166 Epsom
Reason for 
Service change
23346
Issue
Tranche 422
Date
5 November 2009
Locations shaded in blue denote QSI points under Full iBus
OUT DIRECTION
BACK DIRECTION
Timing 
Point 
Stop 
Timing 
Stop 
Code
Number
Stop Name 
Metres Miles
Point Code Number
Stop Name
Metres
Miles
EPSMHP S EPSMHP S
EPSOM GENERAL HOSPITAL (SOUTH SIDE)
WCROBS S WCROBS S
WEST CROYDON BUS STATION
EPSMHP
BP4900
Dorking Road / White Horse
0
0.00
WCROBS
R0855
West Croydon Bus Station
0
0.00
 
BP4902
Westlands Court
256
0.16
 
34317
Whitgift Centre
457
0.28
 
BP4973
Woodcote Side
641
0.40
 
BP1586
Park Street
569
0.35
 
BP4903
Hylands Road
308
0.19
CROYHF
2378
Croydon Flyover
304
0.19
 
BP4905
Woodcote Green Road
261
0.16
 
10829
Coombe Road
333
0.21
 
BP4907
Avenue Road
503
0.31
 
25870
Aberdeen Road
258
0.16
EPSMCT
OC58
Epsom Clock Tower
674
0.42
SCROSS
17851
Swan & Sugar Loaf
324
0.20
 
OC59
Epsom High Street
285
0.18
 
20916
Upland Road
332
0.21
 
BP3123
Church Street
262
0.16
 
1391
Haling Park Road
348
0.22
 
BP3124
Pikes Hill
243
0.15
TC GR
816
South Croydon Bus Garage
342
0.21
 
BP3125
Bridge Road
378
0.23
 
4423
Sanderstead Road
226
0.14
 
BP3126
Danehurst Court
244
0.15
 
10820
Purley Oaks Station
259
0.16
 
BP3127
Longdown Road
285
0.18
 
3428
Biddulph Road
467
0.29
EPSMCO
BP3128
Longdown Lodge
199
0.12
 
25875
Purley Downs Road
362
0.22
 
BP3129
Epsom College
358
0.22
 
12082
Montpelier Road
344
0.21
 
OC814
Epsom Golf Club
391
0.24
PYXRBR
10824
Purley Downlands Precinct
472
0.29
 
BP3130
Bunbury Way
419
0.26
 
14631
Purley Tesco
454
0.28
YTBRRB
BP3147
Rose Bushes
939
0.58
 
12429
Grovelands Road
345
0.21
 
BP3131
Reigate Road / Nork Way
282
0.18
 
12868
Brighton Road/Old Lodge Lane
291
0.18
DBDERA
BP3161
Reigate Road / College Road
1031
0.64
 
33682
West Dean School
302
0.19
 
BP3133
High Beeches
419
0.26
 
4385
Smitham Downs Road
295
0.18
 
BP3134
Sycamore Rise
321
0.20
 
15805
Willow Court
460
0.29
 
BP3135
Fir Tree Road / Nork Way
620
0.39
 
12432
The Avenue / Smitham Station
333
0.21
 
BP3158
Brighton Road
387
0.24
CSDNCV
11753
Chipstead Valley Road / Brighton Road
256
0.16
 
BP3136
Castleton Drive
393
0.24
 
20688
Portnalls Road
316
0.20
BANSHS
18607
Banstead / Marks & Spencer
434
0.27
 
15808
Coniston Road
321
0.20
 
18847
Glenfield Road
303
0.19
 
15810
Rickman Hill
299
0.19
 
18605
Banstead / The Woolpack
337
0.21
 
15812
Woodmansterne Station
225
0.14
 
BP4478
Croydon Lane South
459
0.29
 
15814
Chipstead Valley School
370
0.23
 
BP4493
Fairlawn Grove
1036
0.64
CHVYRL
27856
Chipstead Valley/ Rectory Lane
398
0.25
 
BP4610
Merrymeet
1931
1.20
 
BP3291
Pine Walk
490
0.30
WDMSSP
BP4156
Saint Peter's Church
350
0.22
 
BP3818
Manor Way
541
0.34
 
BP3138
The Readens
489
0.30
WDMSSP
BP3140
Saint Peter's Church
829
0.52
 
BP3139
Manor Way
288
0.18
 
BP4611
Merrymeet
281
0.17
 
BP3812
Pine Walk
477
0.30
 
BP4492
Fairlawn Grove
1915
1.19
CHVYRL
27856
Chipstead Valley/ Rectory Lane
578
0.36
 
BP4491
Croydon Lane South
1035
0.64
 
15815
Chipstead Valley School
540
0.34
 
18606
Banstead / The Woolpack
507
0.32
 
BP825
Woodmansterne Station
358
0.22
 
18848
Glenfield Road
206
0.13
 
15813
Vincent Road
257
0.16
BANSHS
18608
Banstead / Marks & Spencer
334
0.21
 
15809
Coniston Road
291
0.18
 
BP3141
Castleton Drive
471
0.29
CSDNCV
15807
Portnalls Road
305
0.19
 
BP3142
Brighton Road
548
0.34
 
4404
Smitham Station
418
0.26
 
BP3159
Fir Tree Road / Nork Way
338
0.21
 
27591
The Avenue / Smitham Station
172
0.11
 
BP3143
Poplar Drive
340
0.21
 
15806
Willow Court
367
0.23
 
BP3160
Sycamore Rise
280
0.17
 
15002
Smitham Downs Road
324
0.20
 
BP3144
High Beeches
273
0.17
 
2869
Brighton Road/Old Lodge Lane
469
0.29
DBDERA
BP3145
Drift Bridge
306
0.19
 
12430
Grovelands Road
306
0.19
 
BP3146
Reigate Road / Nork Way
636
0.40
 
4391
Purley Tesco
518
0.32
YTBRRB
OC815
Rose Bushes
301
0.19
PYXRBR
4396
Purley Downlands Precinct
310
0.19
 
BP3149
Bunbury Way
988
0.61
 
10825
Christchurch Road / Purley Hospital
253
0.16
 
BP3150
Epsom Golf Club
401
0.25
 
12083
Montpelier Road
399
0.25
 
BP3151
Epsom College
638
0.40
 
3427
Purley Downs Road
249
0.15
EPSMCO
BP3152
Longdown Lodge
119
0.07
 
BP1281
Biddulph Road
398
0.25
 
BP3153
Longdown Road
183
0.11
 
10821
Purley Oaks Station
202
0.13
 
BP3154
Danehurst Court
329
0.20
 
815
Sanderstead Road
479
0.30
 
BP3155
Bridge Road
143
0.09
TC GR
9791
South Croydon Bus Garage
310
0.19
 
BP3156
Pikes Hill
416
0.26
 
1390
Haling Park Road
356
0.22
 
BP3231
Church Street
202
0.13
 
15116
Upland Road
231
0.14
EPSMHS
OC49
Epsom High Street
336
0.21
SCROSS
R0487
Swan & Sugar Loaf
275
0.17
 
OC61
Ashley Road
241
0.15
 
10828
Coombe Road
448
0.28
 
BP4897
Elmslie Close
781
0.49
 
15115
Croydon Flyover
356
0.22
EPSMHP
BP4899
Epsom General Hospital
148
0.09
CROYKS
BP1548
Croydon Library
319
0.20
 
EPSMHP S
EPSOM GENERAL HOSPITAL (SOUTH SIDE)
0
0.00
 
17630
Fairfield Halls
276
0.17
 
SL30
Whitgift Centre
369
0.23
WCROBS
BP2300
West Croydon Bus Station
332
0.21
 
WCROBS S
WEST CROYDON BUS STATION
0
0.00
26668
16.57
24618
15.30
TOTAL ROUTE MILEAGE - OUT DIRECTION
TOTAL ROUTE MILEAGE - BACK DIRECTION
metres
miles
metres
miles

Document Outline