This is an HTML version of an attachment to the Freedom of Information request 'Bus Route Specifications'.

 
SECTION 2: PART A 
 
SERVICE SPECIFICATION FOR ROUTE Nos. 105 & N105 
 
 
 CONTENTS 
Page 
 
  1. 
Tenders Required 

  2. 
Proposed Changes 
2   
  3. 
Terminals 
3   
  4. 
Days of Operation 
3   
  5. 
Vehicle Type 

  6. 
Frequencies 
5   
  7. 
Minimum Performance Standards 
11   
  8. 
Running Times 
12   
  9. 
Layovers 
12   
10. Timing 
Constraints 
12  
11. Control 
Strategy 
13 
12. Operational 
Considerations 
13  
13. Stopping 
Arrangements 
13  
14. 
Timing Points and Mileages 
14 
15. Vehicle 
Livery 
14  
16. 
Stands and Blinds 
15 
 
 
 
Appendices 
 
  A. 
Route Record 
16   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
_______________________________________________________________________ 
This document should be read in conjunction with the Corporation’s Guide for 
Tenderers (Part A: Explanatory Notes - Service Requirements). Where appropriate, 
reference is made to the relevant section. 


Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
1. TENDERS 
REQUIRED 
 
This document describes the service for which the Corporation requires Tenders and 
Tenderers must submit a fully compliant bid. In addition, Tenderers may wish to draw 
upon their local knowledge to submit alternative bids which offer improved value for 
money in meeting passenger needs. These might incorporate, for example, different 
timings, frequencies, route structures and / or vehicles. The Corporation will welcome 
such bids and give them careful consideration.  
 
For more information, please refer to Section 2.1 of Part A of the Guide for Tenderers. 
 
2. PROPOSED 
CHANGES 
 
At this time, no changes are proposed to the existing service for introduction prior to the 
commencement of the new Route Agreement for Route Nos. 105 & N105.  
 
Tenderers should note that the following alterations (subject to consultation) are 
proposed as part of this Service Specification for introduction with the new Route 
Agreement: 
 
Two structural options are specified: 
 
 Option 
1: 
•  Current structure is retained. 
 
Option 2: 
•  Route Nos. 105 & N105 are withdrawn from Heathrow Airport North, Compass 
Centre. Route Nos. 105 & N105 are re-routed via Route Nos. 140 & N140 routeing 
between Heathrow Airport North, Bath Road/Nene Road and Heathrow Airport, 
Central Bus Station. Please see Appendix A for a full list of streets traversed and 
stand descriptions and manoeuvres for Route Nos. 105 & N105.
 
 
Options 1 & 2: 
•  Double deck, dual door, 87 capacity vehicles are specified, subject to a satisfactory 
route test; 
•  Departures on Route No. N105 are re-timed on all nights to improve the day/night 
interface.  
•  The designation Route No. N105 is used for contractual purposes only. This service 
will be marketed as Route No. 105. This includes all publicity, including destination 
blind displays; 
•  Tenderers must identify the cost of the Nightly element of this service 
separately. 
 
2

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
3. TERMINALS 
 
 Option 
1: 
Route Nos. 105 & N105 will operate between Greenford Station and Heathrow Airport, 
Central Bus Station via Compass Centre.  
 
Option 2: 
Route Nos. 105 & N105 will operate between Greenford Station and Heathrow Airport, 
Central Bus Station omitting Compass Centre.  
 
Full details of the route to be followed, the permitted terminal workings and the available 
stands are shown at Appendix A. Tenderers should particularly note the information 
relating to the shared usage of stands, the taking of meal reliefs and the use of ferry 
vehicles. 
 
4. 
DAYS OF OPERATION 
 
One timetable must be offered for Route Nos. 105 & N105 which will operate as follows: 
 
DAY OF OPERATION 
OPTION 1 
OPTION 2 
Mondays to Fridays 
Section 6.1 
Section 6.1 
Saturdays & Good Friday 
Section 6.2 
Section 6.2 
Sundays 
Section 6.3 
Section 6.3 
Christmas Day  
No service 
No service 
Boxing Day 
Section 6.4 
Section 6.4 
Other Public Holidays 
Sunday service 
Sunday service 
Nightly 
Section 6.5 
Section 6.5 
New Year’s Eve night/New Year’s Day morning* Nightly 
service Nightly 
service 
Christmas Eve night/Christmas Day morning 
No service 
No service 
Christmas Day night/Boxing Day morning 
No service 
No service 
 
* The New Year’s Eve service level should be regarded as a minimum and any 
frequency increases and/or diversions will be discussed with the successful Tenderer 
on an annual basis. 
 
3

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
5. VEHICLE 
TYPE 
 
Please refer to Section 2.5 of Part A of the Guide for Tenderers. 
 
Route Nos. 105 & N105 are currently approved for vehicles which are a maximum of 
9.9 metres long and 2.55 metres wide. A formal route test will be required for vehicles 
which exceed these dimensions. This will be arranged with the successful Tenderer.  
 
The service requirement set out in Section 6 assumes that dual door, double deck 
buses with a minimum capacity of 87 of which approximately 60 should be seated, will 
be used on this route. Luggage space should also be provided. 
 
Tenderers must submit proposals based on new vehicles. These must be of a low floor 
design and be accessible to wheelchairs by means of a powered ramp.  
 
Bids for both conventional diesel powered vehicles and diesel-electric hybrid 
vehicles should be submitted and separate prices for both types are required. 
 
Bids based on a mix of hybrid and conventional vehicles would be welcomed, 
subject to a minimum of 10 hybrid powered vehicles being offered for this 
route (full hybrid operation should be offered for routes with a vehicle 
requirement of less than 10). 
 
Tenderers should refer to the vehicle design (including accessibility) features contained 
in Schedule II to Annex B of the Framework Agreement and Section 2 Part B of the 
Master ITT (Version 2 issued June 2005). 
 
 
Tenderers may also submit bids based on using existing vehicles. Tenderers are 
asked to specify what refurbishment would be carried out on existing buses and the 
expected timescale of those works. See Master ITT (Version 2 issued June 2005). 
 
 
4

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
6. FREQUENCIES 
 
The level of service (e.g. every 15 minutes) required by the Corporation is described in 
terms of the interval between departures. Whilst a completely regular service at the 
specified frequency should be possible at most times, occasionally a bus may be 
timetabled to depart up to five minutes earlier or later than the regular time.  
 
Tenderers should note that when the specified frequency changes (e.g. between the 
peak and midday periods), the scheduled interval between buses should never be 
greater than that provided by the lower of the two frequencies AT ANY POINT ON 
THE ROUTE. 
 
Tenderers should note that unless otherwise stated all journeys should operate 
between the terminal points defined in each direction. 
 
5

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
6.1 
Mondays to Fridays  
 
 
(Options 1 & 2) 
 
1. 
Greenford Station to Heathrow Airport, Central Bus Station 
 
0355 - 0430   
Every 15 minutes 
0431 - 1915   
Every 10 minutes 
1916 - 0020   
Every 15 minutes 
 
First departure from Greenford Station no later than 0400. 
Last departure from Greenford Station no earlier than 0015. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Harlington Corner between 0700 and 0900 and between 1500 
and 1640. 
 
2. 
Heathrow Airport, Central Bus Station to Greenford Station 
 
0440 - 0530   
Every 15 minutes 
0531 - 1945   
Every 10 minutes 
1946 - 0050   
Every 15 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0445. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0045. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Southall, Town Hall between 0705 and 0905 and between 1500 
and 1640. 
 
6

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
6.2 Saturdays 
 
 
(Options 1 & 2) 
 
1. 
Greenford Station to Heathrow Airport, Central Bus Station 
 
0355 - 0430   
Every 15 minutes 
0431 - 1915   
Every 10 minutes 
1916 - 0020   
Every 15 minutes 
 
First departure from Greenford Station no later than 0400. 
Last departure from Greenford Station no earlier than 0015. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Harlington Corner between 0910 and 1110. 
 
2. 
Heathrow Airport, Central Bus Station to Greenford Station 
 
0440 - 0530   
Every 15 minutes 
0531 - 1945   
Every 10 minutes 
1946 - 0050   
Every 15 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0445. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0045. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Southall, Town Hall between 0905 and 1105. 
 
 
7

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
6.3 Sundays 
 
 
 
(Options 1 & 2) 
 
1. 
Greenford Station to Heathrow Airport, Central Bus Station 
 
0355 - 0020   
Every 15 minutes 
 
First departure from Greenford Station no later than 0400. 
Last departure from Greenford Station no earlier than 0015. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at Harlington Corner between 1025 and 1240. 
 
2. 
Heathrow Airport, Central Bus Station to Greenford Station 
 
0440 - 0050   
Every 15 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0445. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0045. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at Southall, Town Hall between 1030 and 1330. 
 
 
8

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
6.4 Boxing 
Day 
 
 
(Options 1 & 2) 
 
1. 
Greenford Station to Heathrow Airport, Central Bus Station 
 
0355 - 0020   
Every 15 minutes 
 
First departure from Greenford Station no later than 0400. 
Last departure from Greenford Station no earlier than 0015. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at Harlington Corner between 1025 and 1240. 
 
2. 
Heathrow Airport, Central Bus Station to Greenford Station 
 
0440 - 0050   
Every 15 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0445. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0045. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at Southall, Town Hall between 1030 and 1330. 
 
 

 
9

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
6.5 Nightly 
 
 
(Options 1 & 2) 
 
1. 
Greenford Station to Heathrow Airport, Central Bus Station 
 
0035 - 0345   
Every 30 minutes 
 
First departure from Greenford Station no later than 0040. 
Last departure from Greenford Station no earlier than 0340. 
 
2. 
Heathrow Airport, Central Bus Station to Greenford Station 
 
0055 - 0435   
Every 30 minutes 
 
First departure from Heathrow Airport, Central Bus Station no later than 0100. 
Last departure from Heathrow Airport, Central Bus Station no earlier than 0430. 
 
 
 
Tenderers must identify the cost of the Nightly element of this service separately. 
 
10

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
7. 
MINIMUM PERFORMANCE STANDARDS 
 
Please refer to Section 2.7 of Part A of the Guide for Tenderers. 
 
Tenderers should note that the objective of the Operator of Route Nos. 105 & N105 
shall be to operate all scheduled mileage and adhere fully  to the published 
timetable. The Operator must use its best endeavours to achieve this. 
 
The  minimum standards of acceptable performance for Route No. 105 (Options 1 
& 2)
 shall be: 
 
Average Excess Wait Time: 
 
No more than 1.30 minutes 
Minimum Operated Mileage: 
 
No less than   98.00% 
 
The minimum standards of acceptable performance for Route No. N105 shall be: 
 
 
Departing on Time   
 
 
No less than 85.00% 
 
Minimum Operated Mileage 
 
No less than 99.00% 
 
or as notified by the Corporation from time to time. The Operator will be required to 
achieve or better the standards. 
 
QSI Thresholds  
 
The QSI threshold is the standard of performance to be achieved by the operator in 
order to qualify for an automatic contract extension (in accordance with Schedule IX of 
the Framework Agreement). 
 
Average Excess Wait Time Threshold (Options 1 & 2) = 1.15 minutes 
 
It is unlikely that the minimum number of QSI surveys for Threshold measurement will 
be conducted on Route No. N105 at present. However, this may change at a later date 
when a Threshold figure may be published. 
 
Summary of proposed QSI coverage: Route Nos. 105 & N105 (Options 1 & 2) 
 
Note: While London Buses undertakes to carry out QSI surveys at the times and 
locations specified below, it may prove impossible to rearrange a survey cancelled or 
nullified at short notice. 
 
Survey locations 
 
Towards Heathrow Airport, 
 
Towards Greenford Station  
Central Bus Station 
Greenford Broadway $  
 
 
Heathrow Central 
Southall 

 
    Cranford 

Cranford 

 
    Southall 

Greenford Broadway $ 
 
Total scheduled manual QSI surveys per quarter = 112. 
$ Observed simultaneously in both directions. Counted as two surveys.  
 
11

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
8. RUNNING 
TIMES 
 
The current timetable for Route Nos. 105 & N105 can be viewed by prospective 
Tenderers on Caesar. Attention is drawn to the variations in running times at different 
times of the day. Please refer to Section 2.8 of Part A of the Guide for Tenderers for 
further information. 
 
Tenderers should carefully check the existing running times to ensure that they are 
appropriate in present traffic conditions. Tenderers should particularly check the existing 
running times for Mondays to Fridays afternoon interpeak, PM peak and early evening 
on Route No. 105.  
 
When reviewing existing, and devising new, running times Tenderers should refer to: 
 
•  the minimum performance standards for Route Nos. 105 & N105 in Section 7 
above; 
•  the historical performance data provided in Section 1 Part B of the introduction to 
this ITT, 
•  the paragraph in Section 12 referring to the proposed extension of the Cashless 
Boarding zone throughout the whole of the London area.  
 
Tenderers may consider if school summer holiday schedules, incorporating running 
time reductions, are desirable for this route. In this event, schedules and costs must be 
submitted separately. 
 
9. LAYOVERS 
 
Under normal circumstances, layover time on stands and at bus stations should be 
restricted to that required to provide a reliable service. Longer layovers for any other 
purpose may only be taken with the permission of the Corporation. 
 
10. TIMING 
CONSTRAINTS 
 
Route No. 105 should interwork with Route No. N105 to form a seamless 24 hour 
service. 
 
Route Nos. 105 & N105 should be separated from Route No. 95 between Southall, 
Town Hall and Greenford, Red Lion during all periods, where possible.  
 
Tenderers submitting bids should bear this requirement in mind when compiling 
schedules. This requirement will be negotiated with the successful Tenderer for this 
route to ensure that optimal interworking/separation is delivered within its schedules. 
 
12

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
11. CONTROL 
STRATEGY 
 
Route Nos. 105 & N105 can suffer from the effects of traffic congestion, making 
some form of route control essential in order to achieve or better the minimum 
performance standards for this route. 
 
Tenderers should submit proposals on the control strategy they intend to adopt and 
the type of control they would intend to use by completing the form provided in 
Section 3: Part 7 of this ITT. The cost of this control should be included within the 
main Tender price. 
 
Tenderers should also indicate how they intend to facilitate driver changeovers and 
meal reliefs for this route.  
 
Further information is provided in Section 2.11 of Part A of the Guide for Tenderers. 
 
12. OPERATIONAL 
CONSIDERATIONS 
 
Tenderers should note the following operating considerations affecting Route Nos. 105 
& N105: 
 
•  Route Nos. 105 & N105 can suffer from unpredictable traffic delays in Heathrow 
and Southall; 
•  Special events in Southall (religious festivals etc) can cause severe delays to all 
bus services within the area and may entail road closures by the Metropolitan 
Police. When these occur, some services, such as Route Nos. 105 & N105, may 
be diverted from their normal line of route. The successful Tenderer will be advised 
of the relevant local contacts for London Buses’ Network Operations and the 
Metropolitan Police. 
 
Tenderers should also note the following factors/events which may have an impact on 
Route Nos. 105 & N105 in the foreseeable future: 
 
•  It is anticipated that Cashless Boarding will be extended throughout London at 
some stage during the lifetime of this contract. This is expected to lead to 
significant savings in running and recovery times to bus routes, and, 
therefore,
  potential resource (cycle time and PVR) savings are expected. 
Tenderers are required to identify and submit the level of savings per 
vehicle that could be achieved by reducing peak vehicle requirement, and/or 
how reliability targets could be revised when the Scheme is introduced.
 
 
The above factors have been included to assist Tenderers and represents the 
information currently available to the Corporation. Tenderers should make their own 
enquiries about events which may impact upon the route and should form their own 
views about their likely effect upon it. 
 
13. STOPPING 
ARRANGEMENTS 
 
Buses operating on Route Nos. 105 & N105 must serve all stops on the line of route 
designated for the route.  
 
 
13

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
14. 
TIMING POINTS & MILEAGES 
 
 
Timing Points 
The required timing points (and codes) are shown in Caesar. 
 
Mileages for Route Nos. 105 & N105 
 
 
Option 1 (Via Compass Centre) 
Greenford Station to Heathrow Airport, Central Bus Station 
 
11.8 miles 
Heathrow Airport, Central Bus Station to Greenford Station 
 
11.3 miles 
 
Option 2 (Not via Compass Centre) 
Greenford Station to Heathrow Airport, Central Bus Station 
 
10.5 miles 
Heathrow Airport, Central Bus Station to Greenford Station 
 
11.1 miles 
 
Tenderers should note that: 
•  these measurements are believed to be accurate to within 0.5 miles, but no warranty 
or representation as to accuracy is given; 
•  out of service stand workings have not been measured and are not included within 
the above measurements; 
•  if alternative or additional measurements are used by the Tenderer, these must be 
stated in the tender submission; 
•  point to point measurements pertaining to recognised curtailment points or alternative 
terminals will be agreed with the successful Tenderer once the contract has been 
awarded. 
 
15. VEHICLE 
LIVERY 
 
All vehicles to be used on Route Nos. 105 & N105 from the commencement of the new 
Route Agreement must be in a livery that is exclusively Corporation red. The paint 
should be matched accurately to the colour as defined by the following manufacturer’s 
specifications: 
 
 
 
ICI London Bus Red P498 FPF 3 
 
Other manufacturers should also be able to produce this specification from the ICI 
colour chart. 
 
This requirement does not include the lower panels which may be in a different 
colour but which shall not exceed 50cm in height, or the rooftop which should be 
painted white so as to reduce temperatures inside the vehicle during the summer 
months. 
 
The positioning and size of Operators’ logos are to be agreed between the Operator 
and the Corporation and, where possible, these should be above the front doors on 
the nearside of the vehicles and above the drivers’ offside cab windows. 
 
All livery proposals must be submitted to the Contracts Tendering Manager for 
approval. 
 
14

Service Specification for Route Nos. 105 & N105 - 05/07/2010 
 
16. 
STANDS AND BLINDS 
 
Tenderers should note that under normal circumstances, the specific restrictions 
relating to each stand will apply to the whole stand at all times. Any variation to such 
standing arrangements must be agreed by the Corporation. In addition, Tenderers 
should note the following general requirements: 
 
1) 
Drivers MUST switch off engines during layover periods at bus stations or on 
stands. 
2) 
No meal reliefs may be taken on any stand (on or off line of route) without the 
permission of the Corporation. 
3) 
No crew ferry vehicles may enter any stand (on or off line of route) without the 
permission of the Corporation. 
4) 
Destination blind displays to be used are shown under each stand description. 
Tenderers may suggest, within their bids, alternative blind displays. 
5) 
The intermediate (also known as via) blind display to be used on the nearside of 
the vehicle is shown in the box below: 
 
105 via Southall 
 
 
For further information, please refer to Annex C of the Framework Agreement: General 
Conditions relating to the use of London Buses’ Bus Stations and Stands. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LBSL/SG/Route Nos. 105 & N105. 
05/07/2010. Tranche 354. 
 
15

Printed On: 04 June 2010 10:14:40    
LONDON BUSES - ROUTE DESCRIPTION
ROUTE 105: Greenford Station - Heathrow Airport, Central Bus Station
(24 hour service)
Date of Structural Change:   2 July 2011.
Date of Service Change:   2 July 2011.
Reason for Issue:   New Tender-Option 1-No change to structure.
STREETS TRAVERSED
Towards Heathrow Airport, Central Bus Station: Rockware Avenue, Oldfield Lane
North, Western Avenue, Greenford Roundabout, Greenford Road, The Broadway, Ruislip
Road, Allenby Road, Somerset Road, Cornwall Avenue, Allenby Road, Dormer's Wells
Lane, Burns Avenue, Carlyle Avenue, Lady Margaret Road, South Road, The Green, King
Street, Montague Waye, Western Road, Southall Lane, Cranford High Street, The Avenue,
Bath Road, Newport Road, Newport Road Roundabout, Northern Perimeter Road (West),
Nelson Road, Newbury Road, Newport Road Roundabout, Northern Perimeter Road
(West), Northern Perimeter Road, Nene Road, East Ramp, Tunnel Road East, Inner Ring
East, Heathrow Airport Central Bus Station.
Towards Greenford Station: Heathrow Airport Central Bus Station, Inner Ring West,
Tunnel Road West, West Ramp, Newport Road Roundabout, Northern Perimeter Road
(West), Nelson Road, Newbury Road, Newport Road Roundabout, Newport Road, Bath
Road, The Avenue, Cranford High Street, Southall Lane, Western Road, King Street, The
Green, South Road, Lady Margaret Road, Carlyle Avenue, Burns Avenue, Dormer's Wells
Lane, Allenby Road, Cornwall Avenue, Somerset Road, Allenby Road, Ruislip Road, The
Broadway, Greenford Road, Greenford Roundabout, Greenford Road, Rockware Avenue.

STANDING AND TURNING POINTS
GREENFORD STATION
Public stand for three buses on south side of Rockware Avenue, commencing 40 metres
east of the eastern kerbline of Oldfield Lane North and extending 37 metres east.
Buses proceed from Rockware Avenue direct to stand, departing to Rockware Avenue.  Set
down in Rockware Avenue, at Stop Z1 and pick up in Rockware Avenue, at Stop JJ.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 buses on Route 105 should be
scheduled to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Greenford Station.
OTHER INFORMATION:  
LUL toilet facilities available Mon-Sat 0600-0100; Sun
0700-0100.
GREENFORD, RED LION (from HEATHROW AIRPORT, CENTRAL BUS STATION)
Public stand for 5 buses in two sections (11 metres and 49 metres) on east side of
Windmill Lane commencing 4 metres south of lamp standard No. D.C 678 and extending
overall 66 metres south. Overflow stand for 3 buses in three sections (13 metres, 14
metres and 9 metres) on south side of Otter Road. First two sections commencing 1 metre
west of No Entry signpost S4 and extending overall 34.5 metres east; third section
commencing level with No Entry signpost S3 and extending 9 metres east.
Buses proceed from The Broadway via Greenford Road, Otter Road and Windmill Lane to
stand, departing via Windmill Lane to The Broadway.  Set down in The Broadway, at Stop
J and pick up in The Broadway, at Stop P.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Greenford Broadway.

SOUTHALL, TOWN HALL, AVENUE ROAD
Public stand in three parts:
1 - On south side of Cambridge Road commencing 69 metres west of Avenue Road and
extending 15 metres east.
2 - On south side of Cambridge Road commencing 48 metres west of Avenue Road and
extending 28 metres east.
3 - In bay on east side of Avenue Road, commencing 10 metres south of Boyd Avenue and
extending 18 metres south.
From Greenford Station.
Buses proceed from Lady Margaret Road via South Road, Cambridge Road and Avenue
Road to stand, departing via Avenue Road, Hamilton Road and South Road to Lady
Margaret Road.  Set down in Lady Margaret Road, at Stop F and pick up in Lady Margaret
Road, at Stop E.
From Heathrow Airport, Central Bus Station.
Buses proceed from South Road via Hamilton Road and Avenue Road to stand, departing
via Avenue Road and Cambridge Road to South Road.  Set down in South Road, at Stop N
and pick up in South Road, at Stop Q.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Southall, Town Hall.
OTHER INFORMATION:  
Buses should use the stand in Avenue Road unless full.
An overflow stand is available in Cambridge Road.
SOUTHALL, BRENT ROAD (from Greenford Station)
Buses proceed from Western Road departing to Western Road.  Set down in Western
Road, at Stop BF and pick up in Western Road, at Stop BC.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Southall, Brent Road.
CRANFORD, THE AVENUE (from Greenford Station)
Buses proceed from The Avenue via Bath Road departing to Cranford High Street.  Set
down in The Avenue, at Stop CM and pick up in Cranford High Street, at Stop CK.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Cranford.

HARLINGTON CORNER, NOBEL DRIVE (from Greenford Station)
Public stand for two buses in Nobel Drive (East arm), commencing 45 metres north of Bath
Road and continuing 21 metres north.
Buses proceed from Bath Road via Nobel Drive (East Arm), Nobel Drive (East
Roundabout) and Nobel Drive (East Arm) to stand, departing via Nobel Drive (East Arm) to
Bath Road.  Set down in Bath Road, H and pick up in Bath Road, F.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Harlington Corner.
HEATHROW AIRPORT NORTH (from Greenford Station)
Buses proceed from Bath Road via Newport Road, Newport Road Roundabout and
Newport Road departing to Bath Road.  Set down in Bath Road, at Stop BP and pick up in
Bath Road, at Stop BC.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Bath Road, Sipson Road.
HEATHROW AIRPORT, CENTRAL BUS STATION
Private stand for 10 buses in marked bays on north side of Heathrow Airport Central Bus
Station.
Buses proceed from Heathrow Airport Central Bus Station via Bus Parking Area to stand,
departing via Bus Parking Area to Heathrow Airport Central Bus Station.  Set down in
Heathrow Airport Central Bus Station, at Stand 16 and pick up in Heathrow Airport Central
Bus Station, at Stand 19.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 1 bus on Route 105 should be scheduled
to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Heathrow Central.
OTHER INFORMATION:  
Toilet facilities available (24 hours). Buses must only
stand within the layover area in the bus station. Buses
must not be left unattended at any other location.

Printed On: 22 June 2010 12:53:52    
LONDON BUSES - ROUTE DESCRIPTION
ROUTE 105: Greenford Station - Heathrow Airport, Central Bus Station
(24 hour service)
Date of Structural Change:   3 July 2011.
Date of Service Change:   3 July 2011.
Reason for Issue:   New Tender - Option 2 - Route diverted northbound between Heathrow
Central and  Bath Road.
STREETS TRAVERSED
Towards Heathrow Airport, Central Bus Station: Rockware Avenue, Oldfield Lane
North, Western Avenue, Greenford Roundabout, Greenford Road, The Broadway, Ruislip
Road, Allenby Road, Somerset Road, Cornwall Avenue, Allenby Road, Dormer's Wells
Lane, Burns Avenue, Carlyle Avenue, Lady Margaret Road, South Road, The Green, King
Street, Montague Waye, Western Road, Southall Lane, Cranford High Street, The Avenue,
Bath Road, Heathrow North Bus Lane, Nettleton Road, Nene Road, East Ramp, Tunnel
Road East, Inner Ring East, Heathrow Airport Central Bus Station.
Towards Greenford Station: Heathrow Airport Central Bus Station, Inner Ring West,
Tunnel Road West, West Ramp, Newport Road Roundabout, Newport Road, Bath Road,
The Avenue, Cranford High Street, Southall Lane, Western Road, King Street, The Green,
South Road, Lady Margaret Road, Carlyle Avenue, Burns Avenue, Dormer's Wells Lane,
Allenby Road, Cornwall Avenue, Somerset Road, Allenby Road, Ruislip Road, The
Broadway, Greenford Road, Greenford Roundabout, Greenford Road, Rockware Avenue.

STANDING AND TURNING POINTS
GREENFORD STATION
Public stand for three buses on south side of Rockware Avenue, commencing 40 metres
east of the eastern kerbline of Oldfield Lane North and extending 37 metres east.
Buses proceed from Rockware Avenue direct to stand, departing to Rockware Avenue.  Set
down in Rockware Avenue, at Stop Z1 and pick up in Rockware Avenue, at Stop JJ.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 buses on Route 105 should be
scheduled to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Greenford Station.
OTHER INFORMATION:  
LUL toilet facilities available Mon-Sat 0600-0100; Sun
0700-0100.
GREENFORD, RED LION (from HEATHROW AIRPORT, CENTRAL BUS STATION)
Public stand for 5 buses in two sections (11 metres and 49 metres) on east side of
Windmill Lane commencing 4 metres south of lamp standard No. D.C 678 and extending
overall 66 metres south. Overflow stand for 3 buses in three sections (13 metres, 14
metres and 9 metres) on south side of Otter Road. First two sections commencing 1 metre
west of No Entry signpost S4 and extending overall 34.5 metres east; third section
commencing level with No Entry signpost S3 and extending 9 metres east.
Buses proceed from The Broadway via Greenford Road, Otter Road and Windmill Lane to
stand, departing via Windmill Lane to The Broadway.  Set down in The Broadway, at Stop
J and pick up in The Broadway, at Stop P.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Greenford Broadway.

SOUTHALL, TOWN HALL, AVENUE ROAD
Public stand in three parts:
1 - On south side of Cambridge Road commencing 69 metres west of Avenue Road and
extending 15 metres east.
2 - On south side of Cambridge Road commencing 48 metres west of Avenue Road and
extending 28 metres east.
3 - In bay on east side of Avenue Road, commencing 10 metres south of Boyd Avenue and
extending 18 metres south.
From Greenford Station.
Buses proceed from Lady Margaret Road via South Road, Cambridge Road and Avenue
Road to stand, departing via Avenue Road, Hamilton Road and South Road to Lady
Margaret Road.  Set down in Lady Margaret Road, at Stop F and pick up in Lady Margaret
Road, at Stop E.
From Heathrow Airport, Central Bus Station.
Buses proceed from South Road via Hamilton Road and Avenue Road to stand, departing
via Avenue Road and Cambridge Road to South Road.  Set down in South Road, at Stop N
and pick up in South Road, at Stop Q.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Southall, Town Hall.
OTHER INFORMATION:  
Buses should use the stand in Avenue Road unless full.
An overflow stand is available in Cambridge Road.
SOUTHALL, BRENT ROAD (from Greenford Station)
Buses proceed from Western Road departing to Western Road.  Set down in Western
Road, at Stop BF and pick up in Western Road, at Stop BC.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Southall, Brent Road.
CRANFORD, THE AVENUE (from Greenford Station)
Buses proceed from The Avenue via Bath Road departing to Cranford High Street.  Set
down in The Avenue, at Stop CM and pick up in Cranford High Street, at Stop CK.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Cranford.

HARLINGTON CORNER, NOBEL DRIVE (from Greenford Station)
Public stand for two buses in Nobel Drive (East arm), commencing 45 metres north of Bath
Road and continuing 21 metres north.
Buses proceed from Bath Road via Nobel Drive (East Arm), Nobel Drive (East
Roundabout) and Nobel Drive (East Arm) to stand, departing via Nobel Drive (East Arm) to
Bath Road.  Set down in Bath Road, H and pick up in Bath Road, F.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Harlington Corner.
HEATHROW AIRPORT NORTH (from Greenford Station)
Buses proceed from Bath Road via Newport Road, Newport Road Roundabout and
Newport Road departing to Bath Road.  Set down in Bath Road, at Stop BP and pick up in
Bath Road, at Stop BC.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
DISPLAY:  
Bath Road, Sipson Road.
HEATHROW AIRPORT, CENTRAL BUS STATION
Private stand for 10 buses in marked bays on north side of Heathrow Airport Central Bus
Station.
Buses proceed from Heathrow Airport Central Bus Station via Bus Parking Area to stand,
departing via Bus Parking Area to Heathrow Airport Central Bus Station.  Set down in
Heathrow Airport Central Bus Station, at Stand 16 and pick up in Heathrow Airport Central
Bus Station, at Stand 19.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 1 bus on Route 105 should be scheduled
to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Heathrow Central.
OTHER INFORMATION:  
Toilet facilities available (24 hours). Buses must only
stand within the layover area in the bus station. Buses
must not be left unattended at any other location.

PART B - PERFORMANCE STATISTICS
Route 105
Mileage Operated
Mileage Oper
100.0
99.0
98.0
rcentage
97.0
e
P

96.0
95.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
2009/2010
Min Standard
andar
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
99.21
98.34
98.58
99.05
97.72
96.56
97.47
96.12
97.40
98.02
95.99
97.72
97.89
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
De
D ductible Mileage
2.0
1.5
1.0
rcentage
e
P

0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
0.28
0.34
0.20
0.18
0.36
0.40
0.32
0.31
0.45
0.36
0.52
0.29
0.31
Non D
N
e
on D ductible Mi

leage
4.0
3.5
3.0
2.5
2.0
1.5
rcentage
e
P

1.0
0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
0.51
1.32
1.22
0.77
1.92
3.04
2.21
3.57
2.15
1.62
3.49
1.99
1.80
Note :
Mileage is based on 4 weeks data

PART B - PERFORMANCE STATISTICS
Route N105
Mileage Operated
Mileage Oper
100.0
99.0
98.0
rcentage
97.0
e
P

96.0
95.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
2009/2010
Min Standard
andar
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
99.71
99.31
99.61
99.55
99.88
99.88
99.77 100.00 100.00 99.36
99.84
99.04 100.00
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
De
D ductible Mileage
2.0
1.5
1.0
rcentage
e
P

0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
0.05
0.45
0.00
0.21
0.00
0.00
0.00
0.00
0.00
0.59
0.16
0.52
0.00
Non D
N
e
on D ductible Mi

leage
3.0
2.5
2.0
1.5
rcentage
1.0
e
P

0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
0.24
0.24
0.39
0.24
0.12
0.12
0.23
0.00
0.00
0.05
0.00
0.44
0.00
Note :
Mileage is based on 4 weeks data

PART B - PERFORMANCE STATISTICS
Route 105
Av
A erag
v
e Excess 
erag
Wait
e Excess 
in
Wait g
in  T
g ime 
3.0
2.5
2.0
s
1.5
Minute
1.0
0.5
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Perio
2009/201
2009/
0
Mi
M n St
n S andar
t
d
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
1.09
1.05
1.03
1.05
1.13
1.34
1.62
1.59
1.58
1.62
1.63
1.50
1.27
Min Standard
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
1.30
Long Gaps Occuring In 
u
Servic
rv e
5.0
4.0
3.0
e
g
ta

2.0
Percen
1.0
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
2009/2010
Benchmark
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
1.20
0.80
0.70
1.00
1.30
2.00
2.80
2.60
2.70
2.60
2.90
2.60
1.90
Benchmark
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
2.00
Note :
Reliability is based on 12 weeks rolling data

PART B - PERFORMANCE STATISTICS
Route N105
Departing On Time
100.0
90.0
e
g
ta

80.0
Percen
70.0
60.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
Perio
2009/201
20 0
1
Min Stand
n a
d rd
r
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
Min Standard
Departing Early
5.0
4.0
e
g

3.0
ta
2.0
Percen
1.0
0.0
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
Period
2009/2010
Benchmark
Period
2/09
3
4
5
6
7
8
9
10
11
12
13
1/10
2009/2010
Benchmark
Note :
Reliability is based on 12 weeks rolling data
No data

Document Outline