This is an HTML version of an attachment to the Freedom of Information request 'Bus Route Specifications'.

 
SECTION 2: PART A 
 
SERVICE SPECIFICATION FOR ROUTE No. 115 
 
 
 CONTENTS 
Page 
 
  1. 
Tenders Required 

  2. 
Proposed Changes 
2   
  3. 
Terminals 
2   
  4. 
Days of Operation 
2   
  5. 
Vehicle Type 

  6. 
Frequencies 
4   
  7. 
Minimum Performance Standards 
9   
  8. 
Running Times 
10   
  9. 
Layovers 
10   
10. Timing 
Constraints 
10  
11. Control 
Strategy 
11 
12. Operational 
Considerations 
11  
13. Stopping 
Arrangements 
11  
14. 
Timing Points and Mileages 
12 
15. Vehicle 
Livery 
12  
16. 
Stands and Blinds 
13 
 
Appendices 
 
  A. 
Sample Running Times for Route No. 115 
14   
  B. 
Route Record 
17   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
_______________________________________________________________________ 
This document should be read in conjunction with the Corporation’s Guide for 
Tenderers (Part A: Explanatory Notes - Service Requirements).  Where appropriate, 
reference is made to the relevant section.
 

Service Specification for Route No. 115 - 19/06/2009 
 
1. TENDERS 
REQUIRED 
 
This document describes the service for which the Corporation requires Tenders and 
Tenderers must submit a fully compliant bid. In addition, Tenderers may wish to draw 
upon their local knowledge to submit alternative bids which offer improved value for 
money in meeting passenger needs. These might incorporate, for example, different 
timings, frequencies, route structures and / or vehicles. The Corporation will welcome 
such bids and give them careful consideration.  
 
For more information, please refer to Section 2.1 of Part A of the Guide for Tenderers. 
 
2. PROPOSED 
CHANGES 
 
At this time, no changes are proposed to the existing service for introduction prior to the 
commencement of the new route agreement for Route No. 115. 
 
Tenderers should note that there are no changes proposed as part of this Service 
Specification for Route No. 115. 
 
3. TERMINALS 
 
Route No. 115 will operate between East Ham, White Horse and Aldgate Station.  
 
Full details of the route to be followed, the permitted terminal workings and the available 
stands are shown at Appendix B. Tenderers should particularly note the information 
relating to the shared usage of stands, the taking of meal reliefs and the use of ferry 
vehicles. 
 
4. 
DAYS OF OPERATION 
 
One timetable must be offered for Route No. 115 which will operate as follows: 
 
DAY OF OPERATION 
 
Mondays to Fridays 
Section 6.1 
Saturdays & Good Friday 
Section 6.2 
Sundays Section 
6.3 
Christmas Day  
No service 
Boxing Day 
Section 6.4 
Other Public Holidays 
Sunday service 
 
 
2

Service Specification for Route No. 115 - 19/06/2009 
 
5. VEHICLE 
TYPE 
 
Please refer to Section 2.5 of Part A of the Guide for Tenderers. 
 
Route No. 115 is currently approved for vehicles which are a maximum of 10.5 metres 
long and 2.55 metres wide. A formal route test will be required for vehicles which 
exceed these dimensions. This will be arranged with the successful Tenderer.  
 
The service requirement set out in Section 6 assumes that dual door, double deck 
buses with a minimum capacity of 87 of which approximately 60 should be seated, will 
be used on this route. Luggage space should also be provided. 
 
Tenderers must submit proposals based on new vehicles. These must be of a low floor 
design and be accessible to wheelchairs by means of a powered ramp.  
 
Bids for both conventional diesel powered vehicles and diesel-electric hybrid 
vehicles should be submitted and separate prices for both types are required. 
 
Bids based on a mix of hybrid and conventional vehicles would be welcomed, 
subject to a minimum of 10 hybrid powered vehicles being offered for this 
route (full hybrid operation should be offered for routes with a vehicle 
requirement of less than 10). 
 
Tenderers should refer to the vehicle design (including accessibility) features contained 
in Schedule II to Annex B of the Framework Agreement and Section 2 Part B of the 
Master ITT (Version 2 issued June 2005). 
 
 
Tenderers may also submit bids based on using existing vehicles. Tenderers are 
asked to specify what refurbishment would be carried out on existing buses and the 
expected timescale of those works. See Master ITT (Version 2 issued June 2005). 
 
 
 
 
 
 
3

Service Specification for Route No. 115 - 19/06/2009 
 
6. FREQUENCIES 
 
The level of service (e.g. every 15 minutes) required by the Corporation is described in 
terms of the interval between departures. Whilst a completely regular service at the 
specified frequency should be possible at most times, occasionally a bus may be 
timetabled to depart up to five minutes earlier or later than the regular time. 
 
Tenderers should note that when the specified frequency changes (e.g. between the 
peak and midday periods), the scheduled interval between buses should never be 
greater than that provided by the lower of the two frequencies AT ANY POINT ON 
THE ROUTE. 
 
Tenderers should note that unless otherwise stated all journeys should operate 
between the terminal points defined in each direction. 
 
4

Service Specification for Route No. 115 - 19/06/2009 
 
6.1 
Mondays to Fridays 
 
1. 
East Ham, White Horse to Aldgate Station 
 
 
 
0440 - 0555   
Every 10 minutes 
0556 - 0625   
Every   8 minutes 
0626 - 0930   
Every   6-7 minutes (9 buses per hour) 
0931 - 1330   
Every   8 minutes 
1331 - 1500   
Every   7 minutes 
1501 - 1830    
Every   6-7 minutes (9 buses per hour) 
 
 
 
1831 - 1900   
Every   7 minutes 
1901 - 1950    
Every 10 minutes 
 
 
 
1951 - 0030   
Every 12 minutes 
 
First departure from East Ham, White Horse no later than 0445. 
Last departure from East Ham, White Horse no earlier than 0025. 
 
Tenderers should ensure that buses are scheduled to be no more than 7 
minutes apart at Poplar, All Saints Station between 0655 and 0900 and no more 
than 7 minutes apart between 1530 and 1630. 
 
2. 
Aldgate Station to East Ham, White Horse 
 
0525 - 0630   
Every 10 minutes 
0631 - 0725   
Every   8 minutes 
0726 - 0940   
Every   6-7 minutes (9 buses per hour) 
0941 - 1415   
Every   8 minutes 
1416 - 1520   
Every   7 minutes 
1521 - 1920   
Every   6-7 minutes (9 buses per hour) 
1921 - 1950   
Every   7 minutes 
1951 - 2030   
Every 10 minutes 
2031 - 0100   
Every 12 minutes 
 
First departure from Aldgate Station no later than 0530. 
Last departure from Aldgate Station no earlier than 0055. 
 
Tenderers should ensure that buses are scheduled to be no more than 8 
minutes apart at Canning Town Bus Station between 0725 and 0750 and no 
more than 7 minutes apart between 0751 and 0900 and between 1445 and 
1630. 
 
5

Service Specification for Route No. 115 - 19/06/2009 
 
6.2 
Saturdays & Good Friday 
 
1.  
East Ham, White Horse to Aldgate Station 
 
0440 - 0855   
Every 10 minutes 
0856 - 1805   
Every   8 minutes 
1806 - 1935   
Every 10 minutes 
1936 - 0030   
Every 12 minutes 
 
First departure from East Ham, White Horse no later than 0445. 
Last departure from East Ham, White Horse no earlier than 0025. 
 
Tenderers should ensure that buses are scheduled to be no more than 8 
minutes apart at Poplar, All Saints Station between 0920 and 1100. 
 
2. 
Aldgate Station to East Ham, White Horse 
 
0525 - 0930   
Every 10 minutes 
0931 - 1930   
Every   8 minutes 
1931 - 2030   
Every 10 minutes 
2031 - 0100   
Every 12 minutes 
 
First departure from Aldgate Station no later than 0530. 
Last departure from Aldgate Station no earlier than 0055. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Canning Town Bus Station between 0925 and 0955 and no 
more than 8 minutes apart between 0955 and 1055. 
 
 
 
6

Service Specification for Route No. 115 - 19/06/2009 
 
6.3 Sundays 
 
1. 
East Ham, White Horse to Aldgate Station 
 
0440 - 0905   
Every 12 minutes 
0906 - 1800   
Every 10 minutes 
1801 - 0030   
Every 12 minutes 
 
First departure from East Ham, White Horse no later than 0445. 
Last departure from East Ham, White Horse no earlier than 0025. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Poplar, All Saints Station between 1030 and 1130. 
 
2. 
Aldgate Station to East Ham, White Horse 
 
0525 - 0905   
Every 12 minutes 
0906 - 1900   
Every 10 minutes 
1901 - 0100   
Every 12 minutes 
 
First departure from Aldgate Station no later than 0530. 
Last departure from Aldgate Station no earlier than 0055. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Canning Town Bus Station between 0950 and 1130. 
 
7

Service Specification for Route No. 115 - 19/06/2009 
 
6.4 Boxing 
Day 
 
1. 
East Ham, White Horse to Aldgate Station 
 
0800 - 0905   
Every 12 minutes 
0906 - 1800   
Every 10 minutes 
1801 - 0030   
Every 12 minutes 
 
First departure from East Ham, White Horse no later than 0805. 
Last departure from East Ham, White Horse no earlier than 0025. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Poplar, All Saints Station between 1030 and 1130. 
 
2. 
Aldgate Station to East Ham, White Horse 
 
0800 - 0905   
Every 12 minutes 
0906 - 1900   
Every 10 minutes 
1901 - 0100   
Every 12 minutes 
 
First departure from Aldgate Station no later than 0805. 
Last departure from Aldgate Station no earlier than 0055. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Canning Town Bus Station between 0950 and 1130. 
 
8

Service Specification for Route No. 115 - 19/06/2009 
 
7. 
MINIMUM PERFORMANCE STANDARDS 
 
Please refer to Section 2.7 of Part A of the Guide for Tenderers. 
 
Tenderers should note that the objective of the Operator of Route No. 115 shall be to 
operate all scheduled mileage and adhere fully  to the published timetable. The 
Operator must use its best endeavours to achieve this. 
 
The minimum standards of acceptable performance for Route No. 115 shall be: 
 
Average Excess Wait Time: 
 
No more than 1.10 minutes 
Minimum Operated Mileage: 
 
No less than   98.00% 
 
or as notified by the Corporation from time to time. The Operator will be required to 
achieve or better the standards. 
 
QSI Thresholds  
 
The QSI threshold is the standard of performance to be achieved by the operator in 
order to qualify for an automatic contract extension (in accordance with Schedule IX of 
the Framework Agreement). 
 
Average Excess Wait Time Threshold = 0.95 minutes 
 
Summary of proposed QSI coverage: Route No. 115 
 
Note: While London Buses undertakes to carry out QSI surveys at the times and 
locations specified below, it may prove impossible to rearrange a survey cancelled or 
nullified at short notice. 
 
Survey locations 
 
Towards Aldgate Station  
 
 
Towards East Ham, White Horse 
 East 
Ham 
     Aldgate 
 Canning 
Town     Limehouse 
 Poplar 
      Plaistow 
Greengate 
 
 
 
Total scheduled manual QSI surveys per quarter = 96. 
 
 
9

Service Specification for Route No. 115 - 19/06/2009 
 
8. RUNNING 
TIMES 
 
Extracts from the public timetable with sample running times for Route No. 115 are 
attached at Appendix A. This gives an indication of the time required to travel the route. 
Attention is drawn to the variations in running times at different times of the day. Please 
refer to Section 2.8 of Part A of the Guide for Tenderers for further information. 
 
Tenderers should carefully check the existing running times to ensure that they are 
appropriate in present traffic conditions. Tenderers should particularly check the existing 
running times for the Mondays to Fridays afternoon interpeak, PM peak, early evening 
and the Saturday afternoon shopping period.  
 
It is expected that any changes to these running times can be accommodated within 
existing cycle times.  
 
When reviewing existing, and devising new, running times Tenderers should refer to: 
 
•  the minimum performance standards for Route No. 115 in Section 7 above; 
•  the historical performance data provided in Section 1 Part B of the introduction to 
this ITT; 
•  the paragraph in Section 12 referring to the proposed extension of the Cashless 
Boarding zone throughout the whole of the London area. 
 
Tenderers may consider if school summer holiday schedules, incorporating running 
time reductions, are desirable for this route. In this event, schedules and costs must be 
submitted separately. 
 
9. LAYOVERS 
 
Under normal circumstances, layover time on stands and at bus stations should be 
restricted to that required to provide a reliable service. Longer layovers for any other 
purpose may only be taken with the permission of the Corporation. 
 
10. TIMING 
CONSTRAINTS 
 
Route No. 115 should interwork with Route No. N15 to form a seamless 24 hour service 
between East Ham, Newham Town Hall and Aldgate Station. 
 
Tenderers submitting bids should bear this requirement in mind when compiling 
schedules. This requirement will be negotiated with the successful Tenderer for this 
route to ensure that optimal interworking/separation is delivered within its schedules. 
 
10

Service Specification for Route No. 115 - 19/06/2009 
 
11. CONTROL 
STRATEGY 
 
Route No. 115 can suffer from the effects of traffic congestion, making some form of 
route control essential in order to achieve or better the minimum performance 
standards for this route. 
 
Tenderers should submit proposals on the control strategy they intend to adopt and 
the type of control they would intend to use by completing the form provided in 
Section 3: Part 7 of this ITT. The cost of this control should be included within the 
main Tender price. 
 
Tenderers should also indicate how they intend to facilitate driver changeovers and 
meal reliefs for this route.  
 
Further information is provided in Section 2.11 of Part A of the Guide for Tenderers. 
 
12. OPERATIONAL 
CONSIDERATIONS 
 
Tenderers should note the following operating considerations affecting Route No. 115: 
 
•  Football matches at West Ham United F.C. in Upton Park can cause severe traffic 
congestion in the area. 
•  Route No. 115 can suffer from unpredictable traffic delays in the Barking Road, 
Canning Town flyover and City of London areas, particularly during Mondays to 
Fridays peak periods. 
 
Tenderers should also note the following factors/events which may have an impact on 
Route No. 115 in the foreseeable future: 
 
•  Crossrail is a new railway proposal which will operate from Maidenhead and 
Heathrow in the west to Shenfield and Abbey Wood in the east, through the City, 
West End and Canary Wharf. 
•  It is anticipated that Cashless Boarding will be extended throughout London at 
some stage during the lifetime of this contract. This is expected to lead to 
significant savings in running and recovery times to bus routes, and, 
therefore,
  potential resource (cycle time and PVR) savings are expected. 
Tenderers are required to identify and submit the level of savings per 
vehicle that could be achieved by reducing peak vehicle requirement, and/or 
how reliability targets could be revised when the Scheme is introduced.
 
 
The above factors have been included to assist Tenderers and represents the 
information currently available to the Corporation. Tenderers should make their own 
enquiries about events which may impact upon the route and should form their own 
views about their likely effect upon it. 
 
13. STOPPING 
ARRANGEMENTS 
 
Buses operating on Route No. 115 must serve all stops on the line of route designated 
for the route.  
 
11

Service Specification for Route No. 115 - 19/06/2009 
 
14. 
TIMING POINTS & MILEAGES 
 
 
Timing Points 
The required timing points (and codes) are shown in Caesar. 
 
Mileages for Route No. 115 
 
East Ham, White Horse to Aldgate Station 
 
6.8 miles 
Aldgate Station to East Ham, White Horse 
 
7.1 miles 
 
Tenderers should note that: 
•  these measurements are believed to be accurate to within 0.5 miles, but no warranty 
or representation as to accuracy is given; 
•  out of service stand workings have not been measured and are not included within 
the above measurements; 
•  if alternative or additional measurements are used by the Tenderer, these must be 
stated in the tender submission; 
•  point to point measurements pertaining to recognised curtailment points or alternative 
terminals will be agreed with the successful Tenderer once the contract has been 
awarded. 
 
15. VEHICLE 
LIVERY 
 
All vehicles to be used on Route No. 115 from the commencement of the new Route 
Agreement must be in a livery that is exclusively Corporation red. The paint should be 
matched accurately to the colour as defined by the following manufacturer’s 
specifications: 
 
 
 
ICI London Bus Red P498 FPF 3 
 
Other manufacturers should also be able to produce this specification from the ICI 
colour chart. 
 
This requirement does not include the lower panels which may be in a different 
colour but which shall not exceed 50cm in height, or the rooftop which should be 
painted white so as to reduce temperatures inside the vehicle during the summer 
months. 
 
The positioning and size of Operators’ logos are to be agreed between the Operator 
and the Corporation and, where possible, these should be above the front doors on 
the nearside of the vehicles and above the drivers’ offside cab windows. 
 
All livery proposals must be submitted to the Contracts Tendering Manager for 
approval. 
 
 
12

Service Specification for Route No. 115 - 19/06/2009 
 
16. 
STANDS AND BLINDS 
 
Tenderers should note that under normal circumstances, the specific restrictions 
relating to each stand will apply to the whole stand at all times. Any variation to such 
standing arrangements must be agreed by the Corporation. In addition, Tenderers 
should note the following general requirements: 
 
1) 
Drivers MUST switch off engines during layover periods at bus stations or on 
stands. 
2) 
No meal reliefs may be taken on any stand (on or off line of route) without the 
permission of the Corporation. 
3) 
No crew ferry vehicles may enter any stand (on or off line of route) without the 
permission of the Corporation. 
4) 
Destination blind displays to be used are shown under each stand description. 
Tenderers may suggest, within their bids, alternative blind displays. 
5) 
The intermediate (also known as via) blind display to be used on the nearside of 
the vehicle is shown in the box below: 
 
  115 via Canning Town 
 
For further information, please refer to Annex C of the Framework Agreement: General 
Conditions relating to the use of London Buses’ Bus Stations and Stands. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LBSL/SG/Route No. 115. 
19/06/2009. Tranche 311. 
 
13

Service Specification for Route No. 115 - 19/06/2009 
 
APPENDIX A: SAMPLE RUNNING TIMES FOR ROUTE No. 115 
(based on current schedule) 
 
MONDAYS TO FRIDAYS 
 
1. East Ham, White Horse to Aldgate Station 
 
 Typical 
 
Longest 
Typical 
Longest 
Typical 
early 
morning
interpeak 
afternoon 
late 
morning 
peak 
peak 
evening 
East Ham White Horse 
0445 0802  1200  1700  2301 
East Ham Newham Town Hall 
0447 0805  1203  1703  2303 
Upton Park Priory Road 0450 
0811 
1208 
1708 
2306 
Upton Park Boleyn 
0451 0812  1209  1709  2307 
Plaistow Greengate 
0453 0816  1214  1714  2309 
Canning Town Bus Station 
0500 0824  1223  1722  2316 
Poplar All Saints Station 
0505 0832  1229  1729  2321 
Limehouse Burdett Road 
0508 0839  1233  1733  2325 
Limehouse Station 
0511 0843  1237  1736  2328 
Aldgate Station 
0517 0853  1246  1745  2335 
 
32 
51 
46 
45 
34 
minutes 
minutes 
minutes 
minutes 
minutes 
 
2. Aldgate Station to East Ham, White Horse 
 
 Typical 
 
Longest 
Typical 
Longest 
Typical 
early 
morning
interpeak 
afternoon 
late 
morning 
peak 
 
peak 
evening 
Aldgate Station 
0529 0802  1205  1700  2255 
Limehouse Station 
0536 0812  1217  1713  2304 
Limehouse Burdett Road 
0539 0816  1221  1718  2307 
Poplar All Saints Station 
0542 0822  1226  1723  2311 
Canning Town Bus Station 
0549 0832  1234  1732  2317 
Plaistow Greengate 
0556 0842  1244  1742  2323 
Upton Park Boleyn 
0559 0845  1248  1746  2325 
Upton Park Priory Road 
0600 0846  1249  1747  2326 
East Ham Newham Town Hall 
0603 0851  1255  1753  2329 
East Ham White Horse 
0605 0853  1257  1755  2331 
 
36 
51 
52 
55 
36 
minutes 
minutes 
minutes 
minutes 
minutes 
 
 
14

Service Specification for Route No. 115 - 19/06/2009 
 
SATURDAYS 
 
1. East Ham, White Horse to Aldgate Station 
 
 Typical 
 
Typical 
Typical 
Typical 
early 
late AM 
PM 
late 
morning 
shopping  shopping  evening 
period 
period 
East Ham White Horse 
0445 1101 1501 
2301 
East Ham Newham Town Hall 
0447 1104 1504 
2303 
Upton Park Priory Road 0450 
1108 
1508 
2306 
Upton Park Boleyn 
0450 1109 1509 
2306 
Plaistow Greengate 
0453 1113 1513 
2309 
Canning Town Bus Station 
0459 1121 1521 
2316 
Poplar All Saints Station 
0504 1128 1528 
2321 
Limehouse Burdett Road 
0507 1132 1532 
2325 
Limehouse Station 
0510 1135 1535 
2328 
Aldgate Station 
0516 1144 1544 
2335 
 
31 
43 
43 
34 
minutes 
minutes 
minutes 
minutes 
 
2. Aldgate Station to East Ham, White Horse  
 
 Typical 
 
Typical 
Typical 
Typical 
early 
late AM 
PM 
late 
morning 
shopping  shopping  evening 
period 
period 
Aldgate Station 
0528 1055 1503 
2307 
Limehouse Station 
0535 1105 1513 
2315 
Limehouse Burdett Road 
0538 1108 1516 
2318 
Poplar All Saints Station 
0541 1113 1521 
2322 
Canning Town Bus Station 
0546 1122 1530 
2328 
Plaistow Greengate 
0552 1131 1539 
2334 
Upton Park Boleyn 
0554 1134 1542 
2336 
Upton Park Priory Road 
0555 1135 1543 
2337 
East Ham Newham Town Hall 
0558 1139 1547 
2340 
East Ham White Horse 
0600 1141 1549 
2342 
 
32 
46 
46 
35 
minutes 
minutes 
minutes 
minutes 
 
 
15

Service Specification for Route No. 115 - 19/06/2009 
 
SUNDAYS 
 
1. East Ham, White Horse to Aldgate Station 
 
 Typical 
 
Typical 
Typical 
Typical 
early 
late AM 
PM 
late 
morning  shopping  shopping 
evening 
period 
period 
East Ham White Horse 
0445 1101 1501 2301 
East Ham Newham Town Hall 
0447 1103 1503 2303 
Upton Park Priory Road 0450 
1107 
1507 
2306 
Upton Park Boleyn 
0451 1108 1508 2306 
Plaistow Greengate 
0453 1112 1512 2309 
Canning Town Bus Station 
0500 1120 1520 2316 
Poplar All Saints Station 
0505 1127 1527 2321 
Limehouse Burdett Road 
0508 1131 1531 2325 
Limehouse Station 
0511 1134 1534 2328 
Aldgate Station 
0516 1143 1543 2335 
 
31 
42 
42 
34 
minutes 
minutes 
minutes 
minutes 
 
2. Aldgate Station to East Ham, White Horse 
 
 Typical 
 
Typical 
Typical 
Typical 
early 
late AM 
PM 
late 
morning  shopping  shopping  evening 
period 
period 
Aldgate Station 
0528 1055 1505 2255 
Limehouse Station 
0535 1105 1515 2304 
Limehouse Burdett Road 
0538 1108 1518 2307 
Poplar All Saints Station 
0541 1113 1523 2311 
Canning Town Bus Station 
0546 1122 1532 2317 
Plaistow Greengate 
0552 1131 1540 2323 
Upton Park Boleyn 
0554 1134 1544 2325 
Upton Park Priory Road 
0555 1135 1545 2326 
East Ham Newham Town Hall 
0558 1139 1549 2329 
East Ham White Horse 
0600 1141 1551 2331 
 
32 
46 
46 
36 
minutes 
minutes 
minutes 
minutes 
 
The above tables have been included to assist Tenderers. They represent the information 
currently available to the Corporation. Tenderers should form their own views about what is 
appropriate in terms of running times. (See Section 8.) 
 
16

Printed On: 05 June 2009 11:29:01    
LONDON BUSES - ROUTE DESCRIPTION
ROUTE 115: East Ham, White Horse - Aldgate Station
Date of Structural Change:   28 August 2010.
Date of Service Change:   28 August 2010.
Reason for Issue:   New Tender.
STREETS TRAVERSED
Towards Aldgate Station: High Street South, Barking Road, Canning Town Roundabout,
Canning Town Bus Station, Silvertown Way, Canning Town Roundabout, East India Dock
Road, Commercial Road, Braham Street, Whitechapel High Street, Aldgate High Street,
Minories.
Towards East Ham, White Horse: Aldgate Bus Station, Aldgate High Street, Houndsditch,
St Botolph Street, Middlesex Street, Whitechapel High Street, Braham Street, Commercial
Road, East India Dock Road, Canning Town Roundabout, Canning Town Bus Station,
Silvertown Way, Canning Town Roundabout, Barking Road, High Street South.
STANDING AND TURNING POINTS
EAST HAM, WHITE HORSE
Private stand for four buses standing abreast facing north in bus parking area on north side
of Rancliffe Road at the junction with High Street South.
Buses proceed from High Street South via Rancliffe Road to stand, departing via Rancliffe
Road to High Street South.  Set down in High Street South and pick up in High Street
South.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 vehicles on Route No. 115 should be
scheduled to stand at any time
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
East Ham, Central Park.
OTHER INFORMATION:  
No toilet facilities available.

EAST HAM, NEWHAM TOWN HALL (from ALDGATE STATION)
Public stand for four buses on west side of Wellington Road, commencing at lamp
standard No 3 and extending 47 metres south.
Buses proceed from High Street South via Nelson Street and Wellington Road to stand,
departing via Wellington Road to Barking Road.  Set down in High Street South, at stop V
and pick up in Barking Road, at Stop Q.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   To be used for unscheduled curtailments only.  Curtailed
buses must not stand if space is unavailable.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
East Ham, Newham Town Hall.
UPTON PARK, BOLEYN
Public stand on west side of Claughton Road, commencing 14 metres south of the kerbline
of Barking Road and extending 20 metres south.
From Aldgate Station.
Buses proceed from Barking Road via Central Park Road, Boundary Road and Claughton
Road to stand, departing via Claughton Road to Barking Road.  Set down in Barking Road,
at Stop O and pick up in Barking Road, at Stop S.
From East Ham, White Horse.
Buses proceed from Barking Road via Central Park Road, Boundary Road and Claughton
Road to stand, departing via Claughton Road to Barking Road.  Set down in Barking Road,
at Stop P and pick up in Barking Road, at Stop O.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   To be used for unscheduled curtailments only. Curtailed
buses must not stand if space is unavailable.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Upton Park, Boleyn.
OTHER INFORMATION:  
Please note operators may experience problems using
the above stand at Upton Park, Boleyn due to parked
cars around the bend at Claughton Road.

CANNING TOWN, HERMIT ROAD
Public stand for 3 buses on south side of Trinity Gardens commencing opposite east flank
wall of Nos. 2-96 and extending 38 metres east.
From Aldgate Station.
Buses proceed from Barking Road via Trinity Gardens to stand, departing via Trinity
Gardens and Hermit Road to Barking Road.  Set down in Barking Road, at Stop K and pick
up in Barking Road, at Stop M.
From East Ham, White Horse.
Buses proceed from Barking Road via Trinity Gardens to stand, departing via Trinity
Gardens and Hermit Road to Barking Road.  Set down in Barking Road, at Stop P and pick
up in Barking Road, at Stop S.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   To be used for unscheduled curtailments only. Curtailed
buses must not stand if space is unavailable.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Canning Town, Barking Road.
CANNING TOWN BUS STATION, STAND W1
Private stand for 6 buses in marked bays at Stand W1/2 on west side of Canning Town
Bus Station at south-west corner of junction of Barking Road and Silvertown Way.
From Aldgate Station.
Buses proceed from Canning Town Bus Station direct to stand, departing to Canning Town
Bus Station.  Set down in Canning Town Bus Station, at Stop A and pick up in Canning
Town Bus Station, at Stop G.
From East Ham, White Horse.
Buses proceed from Canning Town Bus Station direct to stand, departing to Canning Town
Bus Station.  Set down in Canning Town Bus Station, at Stop A and pick up in Canning
Town Bus Station, at Stop F.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Canning Town.

POPLAR, ALL SAINTS STATION
Public stand for 2 buses on west side of Bazely Street commencing approximately 40
metres south of East India Dock Road and extending 20 metres south.
From Aldgate Station.
Buses proceed from East India Dock Road via Newby Place, Poplar High Street and
Bazely Street to stand, departing via Bazely Street to East India Dock Road.  Set down in
East India Dock Road, at Stop B and pick up in East India Dock Road, at Stop A.
From East Ham, White Horse.
Buses proceed from East India Dock Road via Newby Place, Poplar High Street and
Bazely Street to stand, departing via Bazely Street to East India Dock Road.  Set down in
East India Dock Road, at Stop A and pick up in East India Dock Road, at Stop E.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Poplar, All Saints.
LIMEHOUSE, BURDETT ROAD
Private stand in bus station at the junction of East India Dock Road and Burdett Road,
commencing 58 metres east of eastern kerbline of Burdett Road.
From Aldgate Station.
Buses proceed from Commercial Road via East India Dock Road and Limehouse Bus
Station to stand, departing via Limehouse Bus Station and Burdett Road to Commercial
Road.  Set down in Commercial Road, at Stop LE and pick up in Commercial Road, at Stop
LH.
From East Ham, White Horse.
Buses proceed from East India Dock Road via Limehouse Bus Station to stand, departing
via Limehouse Bus Station and Burdett Road to East India Dock Road.  Set down in East
India Dock Road, at Stop WZ and pick up in East India Dock Road, at Stop WS.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Limehouse, Burdett Road.

STEPNEY, ARBOUR SQUARE (from East Ham, White Horse)
Public stand for two buses (one in each of two sections) on east side of Arbour Square
facing north.
Buses proceed from Commercial Road via Arbour Square (East) (East And North Sides),
Arbour Square (East Side), Arbour Square (North Side) and Arbour Square (West Side) to
stand, departing via Arbour Square (East Side), Arbour Square (North Side), Arbour
Square (West Side) and Arbour Square to Commercial Road.  Set down in Commercial
Road, at Stop LM and pick up in Commercial Road.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Stepney, Arbour Square.
ALDGATE BUS STATION
Private stand for 16 buses in marked bays in Aldgate Bus Station on south side of Aldgate
High Street.
Buses proceed from Minories via Aldgate Bus Station to stand, departing to Aldgate Bus
Station.  Set down in Minories, at Stop H and pick up in Aldgate Bus Station, at Stop L.
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 vehicles on Route No. 115 should be
scheduled to stand at any one time
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
DISPLAY:  
Aldgate Station.
OTHER INFORMATION:  
Council toilet facilities available 24 hours a day.

PART B - PERFORMANCE STATISTICS
Route 115
Mileage Operated
Mileage Oper
100.0
99.0
98.0
97.0
96.0
rcentage
95.0
e
P

94.0
93.0
92.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
2008/2009
Mi
M n Standa
a
rd
nda
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
97.54
98.16
97.42
97.15
97.41
96.68
97.76
95.60
98.34
96.84
93.98
97.70
97.62
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
De
D ductible Mileage
2.0
1.5
1.0
rcentage
e
P

0.5
0.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
0.28
0.66
0.39
1.48
0.66
0.71
0.37
0.55
0.36
0.42
0.76
0.47
0.43
Non D
N
e
on D ductible Mi

leage
6.0
5.0
4.0
3.0
rcentage
2.0
e
P

1.0
0.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
2.18
1.18
2.19
1.37
1.93
2.61
1.87
3.85
1.30
2.74
5.26
1.83
1.95
Note :
Mileage is based on 4 weeks data

PART B - PERFORMANCE STATISTICS
Route 115
Av
A erag
v
e Excess 
erag
Wait
e Excess 
in
Wait g
in  T
g ime 
3.0
2.5
2.0
s
1.5
Minute
1.0
0.5
0.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
Perio
2008/2009
Mi
M n St
n S andar
t
d
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
1.10
1.20
1.10
0.97
0.94
1.03
1.19
1.36
1.31
1.17
0.93
0.91
0.90
Min Standard
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
1.50
Long Gaps Occuring In 
u
Servic
rv e
4.0
3.0
e
g
ta

2.0
Percen
1.0
0.0
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
Period
2008/2009
Benchmark
Period
2/08
3
4
5
6
7
8
9
10
11
12
13
1/09
2008/2009
3.20
3.60
2.90
2.00
1.90
2.20
2.80
3.80
3.70
3.30
2.00
1.90
1.90
Benchmark
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
3.20
Note :
Reliability is based on 12 weeks rolling data

Document Outline