This is an HTML version of an attachment to the Freedom of Information request 'Staff Guide to Fares January 2016 edition'.


 
From 2nd January 2016 
For staff use only 
 


 
Contents 
The Staff Guide to Fares and Tickets has been split into three separate booklets plus appendices: 
Book 1: Fares and tickets 
Book 2: Types of tickets and ways to pay  
Book 3: Discount schemes and photocards 
Appendices: maps, tables of where to buy each ticket type and a full listing of Out of Station Interchanges 
Contents 
 
Page 
Where to buy tickets and get discounts set on an Oyster card  

Oyster retailing at National Rail stations 

Discount Rates 
15 
Out of station interchanges 
21 
Contactless payment cards not approved for travel: gate and validator codes 
23 
Contactless payment card glossary of terms 
25 
Contactless payment card compared to Oyster 
26 
Map – 5-10 Zip Oyster Photocard on National Rail services 
27 
Map - Free travel for 5-10 year olds on National Rail services 
28 
Map – Freedom Pass 
29 
Map - 60+ London Oyster photocard 
30 
Map – Veterans Oyster photocard  
31 
Map – River Bus Services 
32 
 
 

 
Where to buy tickets 

 
Ticket Type 
er
 
Where? 
Notes 
per
Oyst
Pa
Get an Oyster card  
Get an Oyster card  
 
 
  Oyster Ticket Stops 
1  see pages 7-13 for National Rail stations that 
  Ticket offices at  
issue Oyster cards 
o  London Overground stations  

for customers living in the UK 
o  TfL Rail stations 

o  National Rail stations1 
To apply for 5-10, 11-15 and 16+ Zip, Apprentice 

and 18+ Student Oyster photocards 
  Ticket machines  
o  at Tube stations 
 
  Oyster online tfl.gov.uk/oyster2 
  Oyster photocards online at tfl.gov.uk/photocard3 
  Customer services 0343 222 12342 
  Visitor Centres 
  The Tramlink Shop (in Croydon) 
Set discount on an Oyster card  
National Rail Card and 
      Oyster Ticket Stops 
1  see pages 7-13 for National Rail stations that   
Annual Gold Cards 
  Ticket offices at  
Oyster cards 
o  London Overground stations  
 
o  TfL Rail stations 
o  National Rail stations1 
  Ticket machines  
o  at Tube stations (with staff assistance) 
  Visitor Centres 
Jobcentre Plus Travel 
      Oyster Ticket Stops 
 
Discount card, Bus & 
  Ticket machines at Tube stations(with staff 
Tram Discount 
assistance) 
photocard 
  Visitor Centres 
Privilege Ticket 
      Ticket machines at Tube stations(with staff 
 
Authority Card (PTAC) 
assistance) 
- 1 - 

 
Where to buy tickets 

 
Ticket Type 
er
 
Where? 
Notes 
per
Oyst
Pa
Pay as you go 
Pay as you go credit  
      Oyster Ticket Stops 

see pages 7-13 for National Rail stations that sell 
  Ticket offices at  
pay as you go top ups on Oyster 
o  London Overground stations  
2  Oyster online and customer services for adult 
o  TfL Rail stations 
Oyster cards 
o  National Rail stations1 


To top up 5-10, 11-15 and 16+ Zip, Apprentice 
  Ticket machines  
o
and 18+ Student Oyster photocards 
  at Tube stations 
o  at London Overground  stations 
 
o  at TfL Rail stations 
o  at selected DLR stations 
o  at National Rail stations in London 
  Oyster online tfl.gov.uk/oyster2 
  Customer services 0343 222 1234 
  Oyster photocards online at tfl.gov.uk/photocard3 
  Visitor Centres  
  Emirates Air Line terminals  
  The Tramlink Shop (in Croydon) 
Tube/DLR/London Overground/TfL Rail tickets and National Rail through tickets 
Paper single/return 
 
    Ticket offices at  
1  Not all ticket machines sell the full range  
tickets for 
o  London Overground stations  
Tube/DLR/London 
o  TfL Rail stations 
Overground journeys 
  Ticket machines1  
o  at Tube stations 
o  at London Overground stations 
o  at TfL Rail stations 
o  at selected DLR stations 
- 2 - 

 
Where to buy tickets 

 
Ticket Type 
er
 
Where? 
Notes 
per
Oyst
Pa
Tube/DLR/London Overground/TfL Rail tickets and National Rail through tickets 
Paper single and return   
    Ticket offices at  
1  Not all ticket machines sell the full range  
tickets for National Rail 
o  London Overground stations  
through journeys 
o  TfL Rail stations 
o  National Rail stations 
  Ticket machines1  
o  at Tube stations 
o  at London Overground stations 
o  at TfL Rail stations 
o  at DLR stations 
o  at National Rail stations in London 
Bus, Tube, Tram, DLR, London Overground, TfL Rail and National Rail  
Group Day Travelcard  
 
    Ticket offices at  
No photocard required for under-16s.  
Adults and under-16 
o  London Overground stations  
only 
o  TfL Rail stations 
o  National Rail stations 
  Ticket machines at Tube stations 
  Visitor Centres  
DLR tickets 
DLR only Group Travel 
 
    Canary Wharf or London City Airport stations1  
1  Purchase on day of travel 
2
Adults and under-18 
  DLR Customer Services on 0343 222 12342 
  Purchase at least 7 days in advance 
only 
- 3 - 

 
Where to buy tickets 

 
Ticket Type 
er
 
Where? 
Notes 
per
Oyst
Pa
Travelcards 
Day Travelcard 
 
    Ticket offices at  
1  Not always the full range 
Adult, National Rail 
o  London Overground stations  
Railcard and under-16 
o  TfL Rail stations 
only 
o  National Rail stations1 
  Ticket machines at  
 
o  Tube stations 
o  London Overground  stations 
o  TfL Rail stations 
o  selected DLR stations 
o  National Rail stations in London 
o  Tram Stops 
  Visitor Centres 
7 Day or monthly 
   
  Oyster Ticket Stops 
1  see pages 7-13 for National Rail stations that sell 
Travelcard 
  Ticket offices at  
tickets on Oyster. 
o  London Overground stations  
All National Rail stations sell Travelcards as 
o  TfL Rail stations 
printed tickets 
o  National Rail stations1 
2  Oyster online and customer services only sell 
  Ticket machines at  
adult rate  
o

  Tube stations 
To buy discounted Travelcards on 11-15 and 16+ 
o  London Overground  stations 
Zip, Apprentice and 18+ Student Oyster 
o  TfL Rail stations 
photocards 
o  National Rail stations in London 
 
  Oyster online tfl.gov.uk/oyster2 
  Oyster photocards online at tfl.gov.uk/photocard3 
  Customer services 0343 222 12342 
  Visitor Centres 
- 4 - 

 
Where to buy tickets 

 
Ticket Type 
er
 
Where? 
Notes 
per
Oyst
Pa
Travelcards 
3 monthly Travelcard 
   
  Ticket offices at  
1  see pages 7-13 for National Rail stations that sell 
 
o  London Overground stations  
tickets on Oyster. 
o  TfL Rail stations 
All National Rail stations sell Travelcards as 
o  National Rail stations1 
printed tickets 
  Oyster online tfl.gov.uk/oyster2 
2  Oyster online and customer services only sell 
  Oyster photocards online at tfl.gov.uk/photocard3 
adult rate  


To buy discounted Travelcards on 11-15 and 16+ 
  Customer services 0343 222 12342 

Zip, Apprentice and 18+ Student Oyster 
  Visitor Centres 
photocards 
6 monthly Travelcard 
   
  Ticket offices at  
1  see pages 7-13 for National Rail stations that sell 
Not Jobcentre Plus 
o  London Overground stations  
tickets on Oyster. 
 
o  TfL Rail stations 
All National Rail stations sell Travelcards as 
o  National Rail stations1 
printed tickets 
  Oyster online tfl.gov.uk/oyster2 
2  Oyster online and customer services only sell 
  Oyster photocards online at tfl.gov.uk/photocard3 
adult rate  


To buy discounted Travelcards on 11-15 and 16+ 
  Customer services 0343 222 12342 

Zip, Apprentice and 18+ Student Oyster 
  Visitor Centres 
photocards 
Odd period Travelcard 
   
  Ticket offices at  
1  see pages 7-13 for National Rail stations that sell 
up to 3 months for 
o  London Overground stations  
tickets on Oyster. 
Jobcentre Plus 
o  TfL Rail stations 
All National Rail stations sell Travelcards as 
o  National Rail stations1 
printed tickets 
  Oyster online tfl.gov.uk/oyster2 
2  Oyster online and customer services only sell 
  Oyster photocards online at tfl.gov.uk/photocard3 
adult rate  


To buy discounted Travelcards on 11-15 and 16+ 
  Customer services 0343 222 12342 
Zip, Apprentice and 18+ Student Oyster 
photocards 
- 5 - 

 
Where to buy tickets 

 
Ticket Type 
er
 
Where? 
Notes 
per
Oyst
Pa
Travelcards 
Annual Travelcard 
   
  Ticket offices at  
1  see pages 7-13 for National Rail stations that sell 
Not Jobcentre Plus 
o  London Overground stations  
tickets on Oyster. 
o  TfL Rail stations 
All National Rail stations sell Travelcards as 
  National Rail stations1Oyster online tfl.gov.uk/oyster2 
printed tickets 

2
  Oyster photocards online at tfl.gov.uk/photocard3 
  Oyster online and customer services only sell 

adult rate  
  Customer services 0343 222 12342 


To buy discounted Travelcards on 11-15 and 16+ 
  Visitor Centres 
Zip, Apprentice and 18+ Student Oyster 
photocards 
Bus and tram tickets 
One Day Bus & Tram 
   
  Oyster Ticket Stops 
Issued on single use Oyster card.  
Pass 
  Visitor Centres 
Also available as paper tickets (see below) 
One Day Bus & Tram 
 
    Ticket offices at  
Also available on single use Oyster card (see above) 
Pass 
o  London Overground stations  
 
o  TfL Rail stations 
o  National Rail stations 
  Ticket machines at  
o  Tube stations 
o  London Overground  stations 
o  National Rail stations 
7 Day Bus & Tram Pass 
      Oyster Ticket Stops 
1  Not all (passenger) types are available at all 
  Visitor Centres 
machines.  


  Ticket machines at  
see pages 7-13 for list of National Rail stations 
o  Tube stations1 
that sell tickets on Oyster 
o  London Overground  stations1 
 
o  National Rail stations2 
- 6 - 

 
Where to buy tickets 

 
Ticket Type 
er
 
Where? 
Notes 
per
Oyst
Pa
Bus and tram tickets 
Monthly Bus & Tram 
      Oyster Ticket Stops 
1  Not all (passenger) types are available at all 
Pass 
  Visitor Centres 
machines.  
 
  Ticket machines at  

see pages 7-13 for list of National Rail stations 
o  Tube stations1 
that sell tickets on Oyster 
o  London Overground  stations1 
  National Rail stations2 
Annual Bus & Tram Pass        Oyster online tfl.gov.uk/oyster1 
1  Only available online/by phone for adults when 
Adult, 18+ Student and 
  Customer services 0343 222 12341 
getting an Oyster card for the first time  
16+  
  Oyster Ticket Stops 
2   not available at half adult rate 
 
  Visitor Centres 2 
Tram tickets 
Paper single tickets 
 
    Self service machines at tram stops 
 
 
- 7 - 

 
Where to buy tickets 

Oyster retailing at National Rail stations 
TfL rail operators: London Overground  
All stations have Oyster enabled ticket machines. Most issue Oyster cards and sell Travelcard season tickets and pay as you go top ups on Oyster 
at ticket offices. The following London Overground stations do not have Oyster retail capability at ticket offices:   
Bethnal Green 
Cambridge Heath 
Clapham High Street 
Crouch Hill 
Emerson Park 
Harringay Green Lanes 
Leyton Midland Rd 
Leytonstone High Rd 
London Fields 
South Tottenham 
Upper Holloway 
Walthamstow Queens Rd 
Wandsworth Road 
Wanstead Park 
Woodgrange Park 
TfL rail operators: TfL Rail 
All stations issue Oyster cards, sell Travelcard season tickets and pay as you go top ups on Oyster at ticket offices and have Oyster enabled ticket 
machines. 
National Rail operators: c2c 
National Rail operators: Chiltern Railways 
Travelcard 
Oyster 
Travelcard 
Oyster 
Issue 
Issue 
seasons and pay 
enabled 
Seasons and pay 
enabled 
Station 
Oyster 
Station 
Oyster 
as you go top up 
ticket 
as you go top up 
ticket 
cards 
cards 
at ticket office 
machines 
at ticket office 
machines 
Barking 
Yes 
Yes 
No 
Marylebone 
Yes 
Yes 
Yes 
Chafford Hundred 
Yes* 
No 
Yes 
Northolt Park 
Yes 
Yes 
Yes 
Dagenham Dock 
Yes* 
No 
Yes 
Sudbury & Harrow Road 
No 
No 
No 
Fenchurch St 
Yes 
Yes 
Yes 
Sudbury Hill Harrow 
No 
No 
No 
Grays 
Yes* 
No 
Yes 
Wembley Stadium 
No 
No 
Yes 
Limehouse 
Yes 
Yes 
Yes 
* Stations where Oyster cards with a pre-loaded deposit are available. 
Ockendon 
Yes* 
No 
Yes 
 
Purfleet 
Yes* 
No 
Yes 
 
Rainham 
Yes* 
No 
Yes 
Upminster 
Yes 
Yes 
Yes 
 
West Ham 
No 
No 
Yes 
 
- 8 - 

 
Where to buy tickets 

National Rail operators: Greater Anglia 
National Rail operators: Govia Thameslink Railway  
Travelcard 
Oyster 
Travelcard 
Oyster 
Issue 
Issue 
Seasons and pay 
enabled 
Seasons and pay 
enabled 
Station 
Oyster 
Station 
Oyster 
as you go top up 
ticket 
as you go top up 
ticket 
cards 
cards 
at ticket office 
machines 
at ticket office 
machines 
Angel Road 
No 
No 
No 
Alexandra Palace 
No 
No 
Yes 
Brimsdown 
Yes 
Yes 
Yes 
Beckenham Hill 
Yes* 
No 
Yes 
Broxbourne 
Yes 
Yes 
Yes 
Bellingham 
Yes* 
No 
Yes 
Cheshunt 
Yes 
Yes 
Yes 
Blackfriars 
Yes 
Yes 
Yes 
Enfield Lock 
Yes 
Yes 
Yes 
Bowes Park 
No 
No 
Yes 
Hertford East 
Yes 
Yes 
Yes 
Catford 
Yes* 
No 
Yes 
Liverpool Street 
Yes 
Yes 
Yes 
City Thameslink 
Yes 
Yes 
Yes 
Northumberland Park 
Yes 
Yes 
Yes 
Crews Hill 
No 
No 
No 
Ponders End 
Yes 
Yes 
Yes 
Cricklewood 
No 
No 
Yes 
Rye House 
Yes 
Yes 
Yes 
Crofton Park 
Yes* 
No 
Yes 
Shenfield 
Yes 
Yes 
Yes 
Denmark Hill 
Yes* 
No 
Yes 
St Margarets Herts 
Yes 
Yes 
Yes 
Drayton Park 
Yes 
Yes 
Yes 
Waltham Cross 
Yes 
Yes 
Yes 
Elephant & Castle 
No 
No 
Yes 
Ware 
Yes 
Yes 
Yes 
Elstree & Borehamwood 
No 
No 
Yes 
 
Enfield Chase 
No 
No 
Yes 
 
Essex Road 
Yes 
Yes 
No 
Finsbury Park 
Yes 
Yes 
Yes 
 
Gordon Hill 
No 
No 
Yes 
 
Grange Park 
No 
No 
Yes 
 
Hadley Wood 
No 
No 
Yes 
 
Harringay 
No 
No 
Yes 
 
Haydons Road 
No 
No 
Yes 
- 9 - 

 
Where to buy tickets 

Travelcard 
Oyster 
 
Issue 
Seasons and pay 
enabled 
Station 
Oyster 
National Rail operators: Great Western Railway  
as you go top up 
ticket 
cards 
Travelcard 
Oyster 
at ticket office 
machines 
Issue 
Seasons and pay 
enabled 
Hendon 
No 
No 
Yes 
Station 
Oyster 
as you go top up 
ticket 
cards 
Hornsey 
No 
No 
Yes 
at ticket office 
machines 
Kings Cross 
No 
No 
Yes 
Acton Mainline 
No 
No 
Yes 
Loughborough Junction 
No 
No 
Yes 
Castle Bar Park 
No 
No 
No 
Mill Hill Broadway 
No 
No 
Yes 
Drayton Green 
No 
No 
No 
Morden South 
No 
No 
Yes 
Ealing Broadway 
Yes 
Yes 
Yes 
New Barnet 
No 
No 
Yes 
Hanwell 
No 
No 
Yes 
New Southgate 
No 
No 
Yes 
Hayes & Harlington 
No 
No 
Yes 
Nunhead 
Yes* 
No 
Yes 
Paddington 
No 
No 
Yes 
Oakleigh Park 
No 
No 
Yes 
South Greenford 
No 
No 
No 
Palmers Green 
No 
No 
Yes 
Southall 
No 
No 
Yes 
Ravensbourne 
Yes* 
No 
Yes 
West Drayton 
No 
No 
Yes 
South Merton 
No 
No 
Yes 
West Ealing 
No 
No 
Yes 
St Helier 
No 
No 
Yes 
 
St Pancras International 
Yes 
Yes 
Yes 
National Rail operators: London Midland  
Sutton Common 
No 
No 
Yes 
Travelcard 
Oyster 
Tooting 
No 
No 
Yes 
Issue 
Seasons and pay 
enabled 
West Hampstead 
Station 
Oyster 
No 
No 
Yes 
as you go top up 
ticket 
Thameslink 
cards 
at ticket office 
machines 
West Sutton 
No 
No 
Yes 
Euston 
No 
No 
Yes 
Wimbledon Chase 
No 
No 
Yes 
Watford Junction 
No 
No 
Yes 
Winchmore Hill 
No 
No 
Yes 
 
* Stations where Oyster cards with a pre-loaded deposit are available. 
- 10 - 

 
Where to buy tickets 

National Rail operators: Southern  
Travelcard 
Oyster 
Issue 
Travelcard 
Oyster 
Seasons and pay 
enabled 
Issue 
Station 
Oyster 
Seasons and pay 
enabled 
as you go top up 
ticket 
Station 
Oyster 
cards 
as you go top up 
ticket 
at ticket office 
machines 
cards 
at ticket office 
machines 
Horley 
No 
No 
Yes 
Balham 
Yes 
Yes 
Yes 
Kenley 
No 
No 
Yes 
Banstead 
No 
No 
No 
Kingswood 
No 
No 
Yes 
Battersea Park 
No 
No 
Yes 
London Bridge 8-16 
No 
No 
No 
Belmont 
No 
No 
Yes 
Merstham 
No 
No 
Yes 
Birkbeck 
No 
No 
No 
Mitcham Eastfields 
No 
No 
Yes 
Carshalton 
No 
No 
Yes 
Mitcham Junction 
No 
No 
Yes 
Carshalton Beeches 
No 
No 
Yes 
Norbury 
No 
No 
Yes 
Caterham 
No 
No 
Yes 
North Dulwich 
No 
No 
Yes 
Cheam 
No 
No 
Yes 
Peckham Rye 
No 
No 
Yes 
Chipstead 
No 
No 
Yes 
Purley 
No 
No 
Yes 
Coulsdon South 
No 
No 
Yes 
Purley Oaks 
No 
No 
Yes 
Coulsdon Town 
No 
No 
Yes 
Queens Rd Peckham 
No 
No 
Yes 
Earlswood 
No 
No 
Yes 
Redhill 
No 
No 
Yes 
East Croydon 
Yes 
Yes 
Yes 
Reedham 
No 
No 
Yes 
East Dulwich 
No 
No 
Yes 
Riddlesdown 
No 
No 
Yes 
Epsom Downs 
No 
No 
Yes 
Salfords 
No 
No 
Yes 
Ewell East 
No 
No 
Yes 
Sanderstead 
No 
No 
Yes 
Gatwick Airport 
Yes* 
No 
Yes 
Selhurst 
No 
No 
Yes 
Gipsy Hill 
No 
No 
Yes 
South Bermondsey 
No 
No 
No 
Hackbridge 
No 
No 
Yes 
South Croydon 
No 
No 
Yes 
* Oyster cards with a pre-loaded deposit are available from the kiosk 
Streatham 
No 
No 
Yes 
in the South terminal at Gatwick Airport. 
Streatham Common 
No 
No 
Yes 
- 11 - 

 
Where to buy tickets 

Travelcard 
Oyster 
Travelcard 
Oyster 
Issue 
Issue 
Seasons and pay 
enabled 
Seasons and  pay 
enabled 
Station 
Oyster 
Station 
Oyster 
as you go top up 
ticket 
as you go top up 
ticket 
cards 
cards 
at ticket office 
machines 
at ticket office 
machines 
Streatham Hill 
No 
No 
Yes 
Barnehurst 
Yes* 
No 
Yes 
Sutton 
No 
No 
Yes 
Beckenham Junction 
Yes* 
No 
Yes 
Tadworth 
No 
No 
Yes 
Belvedere 
Yes* 
No 
Yes 
Tattenham Corner 
No 
No 
Yes 
Bexley 
Yes* 
No 
Yes 
Thornton Heath 
No 
No 
Yes 
Bexleyheath 
Yes* 
No 
Yes 
Tulse Hill 
No 
No 
Yes 
Bickley 
Yes* 
No 
Yes 
Upper Warlingham 
No 
No 
Yes 
Blackheath 
Yes* 
No 
Yes 
Victoria 9-19 
Yes 
Yes 
Yes 
Brixton 
Yes* 
No 
Yes 
Waddon 
No 
No 
Yes 
Bromley North 
Yes* 
No 
Yes 
Wallington 
No 
No 
Yes 
Bromley South 
Yes* 
No 
Yes 
Wandsworth Common 
No 
No 
Yes 
Cannon Street 
Yes* 
No 
Yes 
West Norwood 
No 
No 
Yes 
Catford Bridge 
Yes* 
No 
Yes 
Whyteleafe 
No 
No 
Yes 
Charing Cross 
Yes* 
No 
Yes 
Whyteleafe South 
No 
No 
Yes 
Charlton 
Yes* 
No 
Yes 
Woodmansterne 
No 
No 
Yes 
Chelsfield 
Yes* 
No 
Yes 
 
Chislehurst 
Yes* 
No 
Yes 
Clock House 
Yes* 
No 
Yes 
National Rail operators: Southeastern  
Crayford 
Yes* 
No 
Yes 
Travelcard 
Oyster 
Issue 
Seasons and  pay 
enabled 
Dartford 
Yes* 
No 
Yes 
Station 
Oyster 
as you go top up 
ticket 
Deptford 
Yes* 
No 
Yes 
cards 
at ticket office 
machines 
Eden Park 
Yes* 
No 
Yes 
Abbey Wood 
Yes* 
No 
Yes 
Elmers End 
Yes* 
No 
Yes 
Albany Park 
Yes* 
No 
Yes 
Elmstead Woods 
Yes* 
No 
Yes 
- 12 - 

 
Where to buy tickets 

Travelcard 
Oyster 
Travelcard 
Oyster 
Issue 
Issue 
Seasons and  pay 
enabled 
Seasons and  pay 
enabled 
Station 
Oyster 
Station 
Oyster 
as you go top up 
ticket 
as you go top up 
ticket 
cards 
cards 
at ticket office 
machines 
at ticket office 
machines 
Eltham 
Yes* 
No 
Yes 
Petts Wood 
Yes* 
No 
Yes 
Erith 
Yes* 
No 
Yes 
Plumstead 
Yes* 
No 
Yes 
Falconwood 
Yes* 
No 
Yes 
Shortlands 
Yes* 
No 
Yes 
Greenwich 
Yes* 
No 
Yes 
Sidcup 
Yes* 
No 
Yes 
Grove Park 
Yes* 
No 
Yes 
Slade Green 
Yes* 
No 
Yes 
Hayes 
Yes* 
No 
Yes 
St Johns 
Yes* 
No 
Yes 
Herne Hill 
Yes* 
No 
Yes 
St Mary Cray 
Yes* 
No 
Yes 
Hither Green 
Yes* 
No 
Yes 
St Pancras International 
No 
No 
Yes 
Kent House 
Yes* 
No 
Yes 
Stratford International 
Kidbrooke 
Yes* 
No 
Yes 
(HS1) 
No 
No 
Yes 
Knockholt 
Yes* 
No 
Yes 
Sundridge Park 
Yes* 
No 
Yes 
Ladywell 
Yes* 
No 
Yes 
Sydenham Hill 
Yes* 
No 
Yes 
Lee 
Yes* 
No 
Yes 
Victoria 1-8 
Yes* 
No 
Yes 
Lewisham 
Yes* 
No 
Yes 
Welling 
Yes* 
No 
Yes 
London Bridge 1-6 
Yes* 
No 
Yes 
West Dulwich 
Yes* 
No 
Yes 
Lower Sydenham 
Yes* 
No 
Yes 
West Wickham 
Yes* 
No 
Yes 
Maze Hill 
Yes* 
No 
Yes 
Westcombe Park 
Yes* 
No 
Yes 
Mottingham 
Yes* 
No 
Yes 
Woolwich Arsenal 
Yes* 
No 
Yes 
New Beckenham 
Yes* 
No 
Yes 
Woolwich Dockyard 
Yes* 
No 
Yes 
New Cross 
Yes* 
No 
Yes 
Waterloo East 
Yes 
No 
Yes 
New Eltham 
Yes* 
No 
Yes 
* Stations where Oyster cards with a pre-loaded deposit are available. 
Orpington 
Yes* 
No 
Yes 
 
Penge East 
Yes* 
No 
Yes 
 
- 13 - 

 
Where to buy tickets 

National Rail operators: South West Trains  
Travelcard 
Oyster 
Issue 
Travelcard 
Oyster 
Seasons and  pay 
enabled 
Issue 
Station 
Oyster 
Seasons and  pay 
enabled 
as you go top up 
ticket 
Station 
Oyster 
cards 
as you go top up 
ticket 
at ticket office 
machines 
cards 
at ticket office 
machines 
New Malden 
No 
No 
Yes 
Barnes 
No 
No 
Yes 
Norbiton 
No 
No 
Yes 
Barnes Bridge 
No 
No 
Yes 
North Sheen 
No 
No 
Yes 
Berrylands 
No 
No 
Yes 
Putney 
No 
No 
Yes 
Brentford 
No 
No 
Yes 
Queenstown Road 
No 
No 
Yes 
Chessington North 
No 
No 
Yes 
Raynes Park 
No 
No 
Yes 
Chessington South 
No 
No 
Yes 
Richmond 
No 
No 
Yes 
Chiswick 
No 
No 
Yes 
St Margarets London 
No 
No 
Yes 
Clapham Junction 
No 
No 
Yes 
Stoneleigh 
No 
No 
Yes 
Earlsfield 
No 
No 
Yes 
Strawberry Hill 
No 
No 
Yes 
Ewell West 
No 
No 
Yes 
Surbiton 
No 
No 
Yes 
Feltham 
No 
No 
Yes 
Syon Lane 
No 
No 
Yes 
Fulwell 
No 
No 
No 
Teddington 
No 
No 
Yes 
Hampton 
No 
No 
Yes 
Thames Ditton 
No 
No 
Yes 
Hampton Court 
No 
No 
Yes 
Tolworth 
No 
No 
Yes 
Hampton Wick 
No 
No 
Yes 
Twickenham 
No 
No 
Yes 
Hounslow 
No 
No 
Yes 
Vauxhall 
No 
No 
Yes 
Isleworth 
No 
No 
Yes 
Wandsworth Town 
No 
No 
Yes 
Kew Bridge 
No 
No 
Yes 
Waterloo 
No 
No 
Yes 
Kingston 
No 
No 
Yes 
Whitton 
No 
No 
Yes 
Malden Manor 
No 
No 
Yes 
Wimbledon 
No 
No 
Yes 
Mortlake 
No 
No 
Yes 
Worcester Park 
No 
No 
Yes 
Motspur Park 
No 
No 
Yes 
 
- 14 - 

 
Discount rates 

 
The tables below show the discount rate applied to each passenger type 
 
London Underground, DLR London Overground and TfL Rail 
National 
Young 
Appren-
Bus & 
Railcard/  Disabled 
  
Adult 
5-10 
11-15 
16+  
18+ 
JCP 
Visitor 
tice 
Tram 
Gold 
Railcard  
Card 
 
Cash 
Adult 
Free 
Child 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Pay as you go - 
1/3 off 
Adult 
Free 
Child 
½ adult 
½ adult 
Adult 
Adult 
½ adult 
Adult 
Adult 
peak 
adult 
Pay as you go - 
1/3 off 
1/3 off 
Adult 
Free 
Child 
½ adult 
½ adult 
Adult 
Adult 
½ adult 
Adult 
off peak 
adult 
adult 
 
Day Travelcard - 
Adult 
Free 
Child 
Adult 
Adult 
Adult 
Adult 
Adult# 
Adult 
Adult 
Adult# 
Anytime 
Day Travelcard - 
1/3 off 
1/3 off 
Adult 
Free 
Child 
Adult 
Adult 
Adult 
Adult 
Adult# 
Adult 
off peak 
adult 
adult 
 
1/3 off 
Daily cap – all day 
Adult 
Free 
Child 
½ adult 
½ adult 
Adult 
Adult 
½ adult 
Adult 
Adult 
adult 
Daily cap – off-
1/3 off 
1/3 off 
Adult 
Free 
Child 
½ adult 
½ adult 
Adult 
Adult 
½ adult 
Adult 
peak* 
adult 
adult 
 
30% off 
30% off 
Travelcard 7 Day 
Adult 
Free 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
adult 
adult 
Travelcard - 
30% off 
30% off 
Adult 
Free 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Monthly 
adult 
adult 
Travelcard - 
30% off 
30% off 
Adult 
Free 
Child 
Child 
Adult 
N/A 
N/A 
Adult 
Adult 
Annual 
adult 
adult 
 
*  Off peak caps 
If all travel is made after 09:30 Mondays to Fridays and all day on Saturdays, Sundays and public holidays  
apply as follows: 
  Adult, 18+, Apprentice, 16+, Jobcentre Plus, Bus & Tram Discount - in Zones 7-9 plus Gatwick 
Airport/Grays/ Hertford East/Shenfield/Watford Junction. In zones 1-6 the All Day cap applies at all times. 
  Under 16s – in Zones 1-9 plus Gatwick Airport/Grays/ Hertford East/Shenfield/Watford Junction 
  National Railcard and Gold Card holders - in Zones 1-9 plus Gatwick Airport/Grays/ Hertford 
East/Shenfield/Watford Junction 
- 15 - 

 
Discount rates 

 
#   Day Travelcards 
Available at discounted rates for journeys starting from National Rail stations outside Zones 1-9 (plus Watford 
Junction) which include travel within the London fare zones 
Need a 5-10 Zip Oyster photocard to travel free on TfL’s rail services or be accompanied by an adult (over 16) with 
5-10 year olds 
a valid ticket (but NOT Group Day Travelcard), Freedom Pass, 60+ London or Veterans Oyster photocard or who is 
using pay as you go (up to four children per adult). Otherwise they pay child rate. 
11-15 year olds 
Need an 11-15 Zip Oyster photocard to buy tickets and to travel at child rate on all rail services in London.  
18+ students 
Need an 18+ Student Oyster photocard to buy Travelcard season tickets at 30% discount 
Apprentice 
Need an Apprentice Oyster photocard to buy Travelcard season tickets at 30% discount 
16-18 year olds 
Need a 16+ Zip Oyster photocard to buy tickets and to travel at child or half adult rate 
Jobcentre Plus Travel  Need to set the Jobcentre Plus discount entitlement on an Oyster card to pay as they go at half adult rate and to 
Discount Card 
buy child-rate Travelcard season tickets 
holders 
National Railcard 
Need to set the National Railcard discount entitlement on an Oyster card to get 1/3 discount on off-peak pay as 
holders 
you go fares and off peak daily capping 
Disabled Railcard 
Need to set the Disabled Railcard discount entitlement on an Oyster card to get 1/3 discount on off-peak pay as 
holders 
you go fares and daily capping at all times 
 
- 16 - 

 
Discount rates 

 
 
Bus & Tram 
National 
16+- non 
16+ with 
Appren-
Bus & 
and 
  
Adult 
5-10 
11-15 
London 
18+ 
JCP 
free bus 
tice 
Tram  
Disabled 
residents 
Railcard 
Cash (trams only) 
Adult 
Free 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Pay as you go  
Adult 
Free 
Free 
Free 
½ adult 
Adult 
Adult 
½ adult 
½ adult 
Adult 
 
Daily cap 
Adult 
Free 
Free 
Free 
½ adult 
Adult 
Adult 
½ adult 
½ adult 
Adult* 
  
Bus & Tram Pass 7 
30% off 
30% off 
Adult 
Free 
Free 
Free 
½ adult 
½ adult 
½ adult 
Adult 
Day 
adult 
adult 
Bus & Tram Pass - 
30% off 
30% off 
Adult 
Free 
Free 
Free 
½ adult 
½ adult 
½ adult 
Adult 
Monthly 
adult 
adult 
Bus & Tram Pass - 
30% off 
30% off 
Adult 
Free 
Free 
Free 
½ adult 
N/A 
N/A 
Adult 
Annual 
adult 
adult 
 
Notes: 
 
5-10 year olds 
They do not need a 5-10 Zip Oyster photocard to travel free on buses unless they look older than 10. 
Need an 11-15 Zip Oyster photocard to travel free on buses and at Child rate on all rail services in London. If they 
11-15 year olds 
have had their free travel concession withdrawn they pay half adult rate on buses and trams 
18+ students 
Need an 18+ Student Oyster photocard to buy Bus & Tram Pass season tickets at 30% discount 
Apprentice 
Need an Apprentice Oyster photocard to buy Travelcard season tickets at 30% discount 
Need a 16+Zip Oyster photocard to travel free or at Half adult rate. If they have had their free travel concession 
16-18 year olds 
withdrawn they pay half adult rate on buses and trams 
Jobcentre Plus Travel 
Need to set the Jobcentre Plus discount on an Oyster card to travel at half adult rate  
Discount Card holders 
Bus & Tram Discount card  Need to set the Bus & Tram discount on an Oyster card to travel at half adult rate  
holders 
 

cap for all travel after 9.30 Monday to Friday and all Day Saturday, Sunday and public holidays reverts to the Zones 1-2 all modes cap for 
Disabled Railcard holders 
 
 
 
- 17 - 

 
Discount rates 

 
National Rail 
 
National 
Young 
Appren-
Bus & 
Railcard/ 
Disabled 
Adult 
5-10 
11-15 
16+ 
18+ 
JCP 
Visitor 
tice 
Tram  
Gold 
Railcard 
Card 
Cash 
Adult 
Child 
Child 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Pay as you go - 
1/3 off 
Adult 
Free 
Child 
½ adult 
½ adult 
Adult 
Adult 
½ adult 
Adult 
Adult 
peak 
adult 
Pay as you go - 
1/3 off 
1/3 off 
Adult 
Free 
Child 
½ adult 
½ adult 
Adult 
Adult 
½ adult 
Adult 
off peak 
adult 
adult 
 
Day Travelcard 
Adult 
Child 
Child 
Adult 
Adult 
Adult 
Adult 
Adult# 
Adult 
Adult 
Adult# 
- Anytime 
Day Travelcard 
1/3 off 
1/3 off 
Adult 
Child 
Child 
Adult 
Adult 
Adult 
Adult 
Adult# 
Adult 
- Off peak 
adult 
adult 
 
Daily cap - 
1/3 off 
Adult 
Free 
Child 
½ adult 
½ adult 
Adult 
Adult 
½ adult 
Adult 
Adult 
peak 
adult 
Daily cap – off 
1/3 off 
1/3 off 
Adult 
Free 
Child 
½ adult 
½ adult 
Adult 
Adult 
½ adult 
Adult 
peak* 
adult 
adult 
 
Travelcard 7 
30% off 
30% off 
Adult 
Free 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Day 
adult 
adult 
Travelcard - 
30% off 
30% off 
Adult 
Free 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Monthly 
adult 
adult 
Travelcard - 
30% off 
30% off 
Adult 
Free 
Child 
Child 
Adult 
N/A 
N/A 
Adult 
Adult 
Annual 
adult 
adult 
Notes 
 
*  Off peak 
If all travel is made after 09:30 Mondays to Fridays and all day on Saturdays, Sundays and public holidays  
caps apply 
  Adult, 18+, Apprentice, 16+, Jobcentre Plus, Bus & Tram Discount - in Zones 7-9 plus Gatwick Airport/Grays/ Hertford 
as follows: 
East/Shenfield/Watford Junction. In zones 1-6 the All Day cap applies at all times. 
  Under 16s – in Zones 1-9 plus Gatwick Airport/Grays/ Hertford East/Shenfield/Watford Junction 
  National Railcard and Gold Card holders - in Zones 1-9 plus Gatwick Airport/Grays/ Hertford East/Shenfield/Watford 
Junction 
#   Day 
Available at discounted rates for journeys starting from National Rail stations outside Zones 1-9 (plus Watford Junction) which include 
Travelcards 
travel within the London fare zones (Jobcentre Plus – child rate; Disabled Railcard – 1/3 off adult rate) 
- 18 - 

 
Discount rates 

 
 
 
 
need a 5-10 Zip Oyster photocard to travel at free on most National Rail services. If they do not have a 5-10 Oyster 
5-10 year olds 
photocard they need to buy a child-rate paper single or return ticket or a paper Travelcard. 
11-15 year olds 
need an 11-15 Zip Oyster photocard to travel at Child rate on all rail services in London.  
18+ students 
need an 18+ Student Oyster photocard to buy Travelcard season tickets at 30% discount 
Apprentice 
need an Apprentice Oyster photocard to buy Travelcard season tickets at 30% discount 
16-18 year olds 
need a 16+ Zip Oyster photocard to travel at Child or Half adult rate 
Jobcentre Plus 
need to add the Jobcentre Plus discount entitlement to an Oyster card to pay as they go at half adult rate and to buy 
Travel Discount Card  child-rate Travelcard season tickets 
holders 
National Railcard 
need to add the National Railcard discount entitlement to an Oyster card to get 1/3 discount on off-peak pay as you go 
holders 
fares and off-peak daily capping  
Disabled Railcard 
Need to set the Disabled Railcard discount entitlement on an Oyster card to get 1/3 discount on off-peak pay as you go 
holders 
fares and daily capping at all times 
 
 
 
 
 
 
 
 
 
- 19 - 

 
Discount rates 

 
 Emirates Airline 
 
National 
Young 
Appren-
Bus & 
Railcard/ 
Disabled 
Adult 
5-10 
11-15 
16+ 
18+ 
JCP 
Visitor 
tice 
Tram  
Gold 
Railcard 
Card 
Cash 
Adult 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Pay as you go - 
Adult 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
peak 
Pay as you go - 
Adult 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
off peak 
 
Travelcards and Bus & Tram Passes cannot be used to travel on the Emirates Air Line. However, discounted Boarding Pass fares are available to 
customers who show an Oyster card or paper Travelcard. 
Pay as you go fares on Emirates Airline do not count towards caps  
 
Thames Clipper River Bus services 
 
National 
Young 
Appren-
Bus & 
Railcard/ 
Disabled 
Adult 
5-10 
11-15 
16+ 
18+ 
JCP 
Visitor 
tice 
Tram  
Gold 
Railcard 
Card 
Cash 
Adult 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
Pay as you go - 
Adult 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
peak 
Pay as you go - 
Adult 
Child 
Child 
Adult 
Child 
Adult 
Adult 
Adult 
Adult 
Adult 
Adult 
off peak 
 
Travelcards and Bus & Tram Passes cannot be used to travel on River Bus services. However, customers who show an Oyster card or paper 
Travelcard at the pier kiosk or on the boat can get 1/3 off most standardised adult and child fares. 
Pay as you go fares on River Bus services do not count towards caps  
 
 
- 20 - 

 
Out of station Interchanges 
 
The following pairs of stations are recognised out of station interchanges  
Blue stations are London Underground, Teal stations are DLR, Orange stations are London Overground and Black stations are National Rail. 
Aldgate 
Fenchurch St 
Dalston Kingsland 
Dalston Junction 
Archway 
Upper Holloway 
Embankment 
Charing Cross 
Baker Street 
Marylebone 
Embankment 
Waterloo 
Balham 
Balham 
Clapham North 
Clapham High Street 
Bank 
Cannon Street 
Edgware Road (H&C) 
Marylebone 
Bank 
Monument 
Edgware Road (Bakerloo) 
Edgware Road (H&C) 
Bank 
Liverpool St 
Elephant &Castle 
Elephant & Castle 
Bank 
Fenchurch St 
Euston 
Euston Square 
Blackfriars 
Blackfriars 
Euston  
St Pancras International 
Bounds Green 
Bowes Park 
Euston R 
Kings Cross 
Bow Road 
Bow Church 
Euston Square 
Euston 
Bromley South 
Bromley North 
Finchley Road 
Finchley Road & Frognal 
Brixton  
Brixton NR 
Forest Gate 
Wanstead Park 
Catford Bridge 
Catford 
Hammersmith (D&P) 
Hammersmith (H&C) 
Camden Town 
Camden Road 
Hanger Lane 
Park Royal 
Canary Wharf  
Canary Wharf  
Harringay 
Harringay Green Lanes 
Canary Wharf  
Heron Quays  
Hackney Downs 
Hackney Central 
Cannon Street 
Cannon Street 
Ickenham 
West Ruislip 
Charing Cross 
Charing Cross 
Kings Cross  
St Pancras International 
Clock House 
Kent House 
Kentish Town 
Kentish Town West 
- 21 - 

 
Out of station Interchanges 
 
Kenton 
Northwick Park 
Shepherd’s Bush  
Shepherds Bush  
Kilburn 
Brondesbury 
Southwark 
Waterloo East 
Lancaster Gate 
Paddington 
Southwark 
Blackfriars  
Lewisham  
Lewisham  
Sudbury Hill 
Sudbury Hill Harrow 
Leytonstone 
Leytonstone H Rd 
Tottenham Hale 
Tottenham Hale 
Limehouse  
Limehouse  
Tower Gateway  
Fenchurch Street 
Liverpool Street  
Liverpool Street 
Tower Gateway  
Aldgate 
Liverpool Street  
Fenchurch Street 
Tower Hill 
Tower Gateway  
London Bridge 
London Bridge 
Tower Hill 
Fenchurch Street 
Manor Park 
Woodgrange Park 
Vauxhall 
Vauxhall  
Mansion House 
Cannon St NR 
Upper Warlingham 
Whyteleafe 
Marylebone  
Paddington 
Walthamstow Central 
Walthamstow Central 
Monument 
Fenchurch Street 
Walthamstow Central 
Walthamstow Queen’s Road  
New Cross 
New Cross Gate 
Waterloo 
Waterloo East 
Paddington 
Paddington 
Waterloo East 
Waterloo  
St Pancras International 
Kings Cross  
West Hampstead  
West Hampstead  
Penge East 
Penge West 
West Hampstead  
West Hampstead Tramlink 
Putney 
East Putney 
West Hampstead  
West  Hampstead Tramlink 
Seven Sisters 
South Tottenham 
Wood Lane 
White City 
Shadwell  
Shadwell  
Out of station Interchanges also apply between different gatelines within the same station, such as Waterloo, Victoria and Kings Cross.  
- 22 - 

 
Contactless payment cards not approved for travel – gate and validator error codes 
 
On bus,Tube, tram, DLR, London Overground and National Rail   
The driver and passenger display will give a brief description of the problem and the driver can print out guidance about how to deal with it to give 
to the customer.  
 
Error code 
Reason 
Causes 
Resolution 
40 
Card not accepted for travel. 
Card not accepted for travel on our 
Advise the customer to contact their card issuer. 
67 
services. 
69 
79 
95 
42 
The card has been touched on  Customers can only pay for one person 
Advise the customer that only one person can 
a reader at the same station 
per journey, per contactless payment 
travel on a contactless payment card and to use 
within last 30 minutes 
card. If the card is passed back after being  another way to pay.  
(passback). 
touched on a reader, it will be rejected 
Note: Passback errors will only occur if the 
when touched for a second time 
previous touch on the card reader was successful 
74 
The card is currently not 
The card is not approved for travel, 
Advise the customer to contact TfL Customer 
approved for travel 
usually as a result of failed revenue 
Services on 0343 222 1234  
inspections or suspicious travel history 
(such as regular incomplete journeys). 
78 
The card is not accepted by 
We only accept contactless payment 
Visual inspection of the card should highlight 
89 
TfL. 
cards showing the contactless payment 
whether it is accepted. If it’s not, advise the 
symbol. 
customer to use another way to pay. 
80 
The card is currently not 
The card issuer has refused authorisation 
Advise the customer to sign in/up to their TfL 
approved for travel by the 
for payment. 
online account to resolve the issue. They may also 
card issuer 
need to contact their card issuer. 
85 
The card has expired. 
The card is out of date and can’t be used. 
Advise the customer to use another way to pay 
and contact their card issuer if a replacement card 
hasn’t been issued. 
- 23 - 

 
Contactless payment cards not approved for travel – gate and validator error codes 
 
Error code 
Reason 
Causes 
Resolution 
86 
The card is from a card issuer 
In rare cases, we may block a card issuer; 
Advise the customer that the card is not accepted 
whose Bank Identification 
therefore any cards held by their 
on our services and that they will need to use 
Number (BIN) is blocked 
customers won’t be approved. 
another way to pay 
91 
The card is being used before 
Card isn’t yet valid for use. 
Advise customer to use another way to pay. 
the ‘Valid From’ date is live. 
92 
The card is damaged 
The card is corrupted and can’t be read. 
Advise the customer to contact their card issuer. 
93 
99 
The reader takes too long to 
Even though they contain contactless 
Advise customer to touch the card on the reader 
read the card 
technology, some older cards may be too 
again. If the problem persists they will need to 
slow and the time threshold will be 
contact their card issuer. 
exceeded on the reader. 
 
When an issue has been resolved and the card is re-approved, it can take up to 30 minutes for all readers across the network to be updated. If the 
customer wants to travel immediately they should be advised to use another way to pay. 
 
- 24 - 

 
Glossary of contactless payment card terms 
 
Apple Pay: Customers with an iPhone 6, iPhone 6 plus or Apple Watch can add some payment cards to Apple Pay and then use their iPhone 
or Apple Watch to make contactless payments. 
 
Barclaycard Contactless Mobile: customers with an eligible Barclaycard Visa account and an android phone can use Barclaycard Contactless 
Mobile for pay as you go where contactless payment cards are accepted. 
 
bPay: is a Barclaycard prepaid account with an associated contactless device which works in the same way as a contactless payment card 
The range of bPay devices are a wristband, a key fob and a sticker that can be applied to different items, including mobile phone cases. bPay 
devices can be used for pay as you go travel where contactless is accepted   
 
BIN: Bank Identification Number - The first four to six digits of a credit, debit, charge or pre pay card. The bank identification number 
identifies the institution issuing the card.  
 
Card issuer:  A card issuer is a bank or financial institution that provide “card association” branded payment (credit, debit, prepaid or charge) 
cards. Card association brands include Visa, MasterCard and American Express. 
 
Charge card: A credit card for use with an account which must be paid in full when a statement is issued. 
 
Chip and PIN: The word "chip" refers to a computer chip embedded in most European issued credit and debit cards; the word PIN refers to a 
personal identification number supplied by the card holder. 
 
CVV: The Card Verification Value (CVV) is a 3 digit number on the signature strip of Visa, MasterCard and Discover Credit and Debit cards. On 
American Express cards it’s a 4 digit number that is shown on the front of the card. 
 
Joint account: Is a bank account held by more than one person, each individual having the right to deposit and withdraw funds. 
 
PAN: Primary Account Number (PAN) is the long card number on the front of credit, debit and charge cards. 
 
Prepaid card: A prepaid card is a payment card that is loaded with money. A prepaid card looks just like any normal credit or debit card, with 
a card number, signature strip and company branding. Prepaid cards don’t provide credit, just the value up to the amount pre-loaded. 
 
RID: A Revenue Inspection Device (RID) is carried by Revenue Inspectors to check that contactless payment and Oyster cards being used for 
travel are valid. 
 
V Pay: V PAY is a chip-only, PIN based, European debit product offered by some European banks. 
 
 
- 25 - 

 
Contactless payment cards compared to Oyster 
 
Although similar to Oyster, there are some important differences: 
Contactless payment cards 
Oyster 
TICKET TYPES 
Adult-rate pay as you go only  
Adult rate and discount pay as you go 
Daily and Monday to Sunday capping 
Daily capping only 
Discounts can’t be added  
Discounts can be added  
No season tickets  
Season tickets can be added 
Not valid on Heritage buses or Thames Clipper River Bus services 
Valid on Heritage buses and Thames Clipper River Bus services 
Can only be used to buy full rate tickets on river services, not pay 
Can use Oyster for pay as you go on Crown river services 
as you go  
USING 
Pay after travel 
Pay before travel 
No need to add credit before travel 
Needs topping up/set up Auto top-up before travel 
No deposit 
£5 deposit payable 
Fares charged not shown on reader 
Fares charged shown on passenger displays on buses, station gates 
and validators 
Can be temporarily ‘not approved for travel’ but card is not 
Card disabled after it has been hotlisted 
disabled 
Journey history only available online 
Can get limited journey history at station ticket machines on system 
Problems can only be resolved off system 
Staff can help resolve some problems on system 
ONLINE ACCOUNTS 
12 months journey and payment history  
8 weeks journey history and transaction data 
Customers who don’t have an online account can access 7 days 
Customers who don’t have an online account can’t access journey 
journey history 
history 
REVENUE INSPECTION 
Revenue inspectors cannot see if a card was touched in at the start  Card can be interrogated to check it was touched in at the start of the 
of a journey 
journey (irrespective of mode) 
Penalty Fares Notice can be issued on the spot for cards that have 
Penalty fares can be issued on the spot for cards that have not been 
been on the Deny List for more than 4 hours 
touched in 
- 26 - 

Hertford
Kings Langley
Radlett
Potters Bar
Cuffley
East
St. Margarets
Roydon
Aylesbury
5-10 Zip Oyster Photocard
Watford Junction
Ware
Rye House
Broxbourne
Chorleywood
on
Elstree & Borehamwood
Amersham
Chalfont & Latimer
Crews Hill
National Rail services
Cheshunt
Rickmansworth
Hadley Wood
Gordon Hill
Bushey
Denham
Enfield Chase
Waltham Cross
Free travel
New Barnet
Grange Park
Enfield Lock
Child rate fares apply (child rate also
Mill Hill Broadway
Oakleigh Park
applies on Gatwick Express services
Winchmore Hill
Brimsdown
between Victoria and Gatwick Airport)
West Ruislip
Harrow-on-the-Hill
Harrow & Wealdstone
Edmonton Green
Ponders End
Palmers Green
New Southgate
Routes where Oyster photocards
Hendon
Bowes Park
Angel Road
are not valid;
Alexandra Palace
Northumberland Park
London Overground and TfL Rail are not shown
South Ruislip
Wembley
on this map. Free travel on all TfL’s rail services.
Stadium
Cricklewood
Tottenham Hale
Hornsey
Seven Sisters
Northolt
Sudbury Hill
Sudbury &
Park
Harrow
Harrow Road
Wembley Central
Harringay
West Hampstead
FINSBURY PARK
Greenford
Romford
Gidea Park
Brentwood
Shenfield
Drayton Park
South Greenford
Kentish Town
Billericay and
Stratford
Ingatestone
Highbury & Islington
Hackney
International
STRATFORD
Downs
Castle Bar Park
Essex Road
ST PANCRAS
KINGS
Drayton Green
MARYLEBONE
EUSTON
INTERNATIONAL
CROSS
Old Street
West
Iver
Drayton
Farringdon
MOORGATE
LIVERPOOL
PADDINGTON
STREET
Hayes &
Southall
Hanwell
West
Ealing
Acton
Harlington
Ealing
Broadway
Main Line
West Horndon
Shepherds Bush
FENCHURCH
STREET
City Thameslink
Limehouse
West Ham
Barking
Upminster
Ockendon
Kensington Olympia
Dagenham Dock
Chafford Hundred
VICTORIA
CHARING CROSS
BLACKFRIARS
CANNON STREET
Rainham
Purfleet
Grays
Heathrow
West Brompton
LONDON BRIDGE
Heathrow
Terminals
Terminal 5
2 & 3
WATERLOO
Tilbury Town
Waterloo
R I V E R         T H A M E S
East
Battersea
Heathrow
Kew Bridge
Park
Elephant & Castle
Woolwich
Syon Lane
Brentford
Terminal 4
Vauxhall
Deptford
Maze Hill
Dockyard
Plumstead
Belvedere
Imperial Wharf
South Bermondsey
Chiswick
Greenwich
Westcombe
Charlton
Woolwich
Abbey
Erith
New Cross
Park
New
Arsenal
Wood
Isleworth
Queenstown    Road
Gate
Slade Green
Queens Road Peckham
Cross
Barnes
Bridge
LEWISHAM
Eltham
Welling
Bexleyheath
Dartford
Hounslow
St Johns
CLAPHAM
Barnehurst
Ashford
JUNCTION
Loughborough
Denmark Peckham
Blackheath
Kidbrooke
Falconwood
Twickenham
Gravesend
Junction
Hill
Rye
Feltham
Whitton
St. Margarets
North
RICHMOND
Mortlake
Barnes
Putney
Wandsworth Town
Albany
Nunhead
Sheen
Brockley
Crofton
Lee
Mottingham
Park
Crayford
Wandsworth
Park
Hither
Common
Ladywell
Green
New Eltham
Sidcup
Bexley
Brixton
Earlsfield
East Dulwich
Honor Oak Park
Grove Park
Catford Bridge
Balham
Catford
Elmstead Woods
Herne Hill
North Dulwich
Forest Hill
Streatham
Bellingham
Strawberry Hill
Hill
Tulse Hill
Sundridge
West Dulwich
Sydenham
Lower Sydenham
Beckenham Hill
Park
Chislehurst
Kempton Park
Hampton
Haydons Road
Tooting
Bromley
Sydenham
New Beckenham
WIMBLEDON
Streatham
Ravensbourne
North
Hill
Penge East
St Mary Cray
Fulwell
Kent
Shortlands
BROMLEY Bickley
Raynes Park
West
House
Beckenham
Swanley
Teddington
SOUTH
Norwood
Junction
Wimbledon Chase
Petts Wood
Penge West
New Malden
Mitcham
Streatham
Gipsy
Clock House
Hampton Wick
South Merton
Eastfields
Common
Hill
Anerley
Motspur
Orpington
Kingston
Norbury
Norbiton
Park
Crystal
Elmers End
Mitcham Junction
Morden South
Palace
Birkbeck
Malden
Hampton Court
Thornton Heath
Manor
St Helier
Hackbridge
Eden Park
Chelsfield
Berrylands
Selhurst
Worcester
Thames Ditton
Sutton Common
Norwood Junction
West Wickham
Park
Knockholt
Tolworth
West Sutton
Carshalton
Surbiton
Hayes
Chessington
Stoneleigh
EAST CROYDON
Dunton Green
Esher
North
Sutton
Carshalton
Wallington
Waddon
West Croydon
Beeches
Chessington
Cheam
South Croydon
South
Belmont
Sanderstead
Ewell
Purley Oaks
West
Banstead Tattenham
Corner
Kingswood
Woodmansterne
Reedham
Purley
Riddlesdown
Epsom
Ewell
Downs
Tadworth
Chipstead
Smitham
Kenley
East
Coulsdon South
Whyteleafe
Upper Warlingham
Merstham
Whyteleafe South
Redhill
Caterham
Earlswood
Salfords
Horley
Effective from 2nd January 2016
GATWICK AIRPORT
© Association of Train Operating Companies – December 2015
Hinchley Wood
Epsom
Reigate
Three Bridges
Woldingham
Produced by                  18.12.2015 (NR/TfL Fare Scale Dgm)      www.fwt.co.uk

Hertford
Kings Langley
Radlett
Potters Bar
Cuffley
East
St. Margarets
Roydon
Aylesbury
Free travel for 5-10 year olds
Watford Junction
Ware
Rye House
Broxbourne
Chorleywood
on
Elstree & Borehamwood
Amersham
Chalfont & Latimer
Crews Hill
National Rail services
Cheshunt
Rickmansworth
Hadley Wood
Gordon Hill
Bushey
Denham
Enfield Chase
Waltham Cross
Free travel with a 5-10 Zip Oyster
New Barnet
photocard or when accompanied by
Grange Park
Enfield Lock
a fare-paying adult
Mill Hill Broadway
Oakleigh Park
Winchmore Hill
Brimsdown
Free travel with a
West Ruislip
Harrow-on-the-Hill
Harrow & Wealdstone
5-10 Zip Oyster photocard
Edmonton Green
Ponders End
Palmers Green
New Southgate
Hendon
Bowes Park
Angel Road
London Overground and TfL Rail are not shown
on this map; free travel with a 5-10 Zip Oyster

Alexandra Palace
Northumberland Park
photocard or when accompanied by a fare-paying
South Ruislip
Wembley
adult on all TfL’s rail services.
Stadium
Cricklewood
Hornsey
Seven Sisters
Tottenham Hale
Northolt
Sudbury Hill
Sudbury &
Park
Harrow
Harrow Road
Wembley Central
Harringay
West Hampstead
FINSBURY PARK
Greenford
Romford
Gidea Park
Brentwood
Shenfield
Drayton Park
South Greenford
Billericay and
Kentish Town
Ingatestone
Highbury & Islington
Hackney
Downs
Castle Bar Park
Essex Road
STRATFORD
ST PANCRAS
KINGS
Drayton Green
MARYLEBONE
EUSTON
INTERNATIONAL
CROSS
Old Street
West
Iver
Drayton
Farringdon
MOORGATE
LIVERPOOL
PADDINGTON
STREET
Hayes &
Southall
Hanwell
West
Ealing
Acton
Harlington
Ealing
Broadway
Main Line
West Horndon
Shepherds Bush
FENCHURCH
STREET
City Thameslink
Limehouse
West Ham
Upminster
Barking
Ockendon
Kensington Olympia
Dagenham Dock
Chafford Hundred
VICTORIA
CHARING CROSS
BLACKFRIARS
CANNON STREET
Rainham
Purfleet
Grays
Heathrow
West Brompton
LONDON BRIDGE
Heathrow
Terminals
Terminal 5
2 & 3
WATERLOO
Tilbury Town
Waterloo
R I V E R         T H A M E S
East
Battersea
Heathrow
Kew Bridge
Park
Elephant & Castle
Woolwich
Syon Lane
Brentford
Terminal 4
Vauxhall
Deptford
Maze Hill
Dockyard
Plumstead
Belvedere
Imperial Wharf
South Bermondsey
Chiswick
Greenwich
Westcombe
Charlton
Woolwich
Abbey
Erith
New Cross
Park
New
Arsenal
Wood
Isleworth
Queenstown    Road
Gate
Slade Green
Queens Road Peckham
Cross
Barnes
Bridge
LEWISHAM
Eltham
Welling
Bexleyheath
Dartford
Hounslow
St Johns
CLAPHAM
Barnehurst
Ashford
JUNCTION
Loughborough
Denmark Peckham
Blackheath
Kidbrooke
Falconwood
Twickenham
Gravesend
Junction
Hill
Rye
Feltham
Whitton
St. Margarets
North
RICHMOND
Mortlake
Barnes
Putney
Wandsworth Town
Albany
Nunhead
Sheen
Brockley
Crofton
Lee
Mottingham
Park
Crayford
Wandsworth
Park
Hither
Common
Ladywell
Green
New Eltham
Sidcup
Bexley
Brixton
Earlsfield
East Dulwich
Honor Oak Park
Grove Park
Catford Bridge
Balham
Catford
Elmstead Woods
Herne Hill
North Dulwich
Forest Hill
Streatham
Bellingham
Strawberry Hill
Hill
Tulse Hill
Sundridge
West Dulwich
Sydenham
Lower Sydenham
Beckenham Hill
Park
Chislehurst
Kempton Park
Hampton
Haydons Road
Tooting
Bromley
Sydenham
New Beckenham
WIMBLEDON
Streatham
Ravensbourne
North
Hill
Penge East
St Mary Cray
Fulwell
Kent
Shortlands
BROMLEY Bickley
Raynes Park
West
House
Beckenham
Swanley
Teddington
SOUTH
Norwood
Junction
Wimbledon Chase
Petts Wood
Penge West
New Malden
Mitcham
Streatham
Gipsy
Clock House
Hampton Wick
South Merton
Eastfields
Common
Hill
Anerley
Motspur
Orpington
Kingston
Norbury
Norbiton
Park
Crystal
Elmers End
Mitcham Junction
Morden South
Palace
Birkbeck
Malden
Hampton Court
Thornton Heath
Manor
St Helier
Hackbridge
Eden Park
Chelsfield
Berrylands
Selhurst
Worcester
Thames Ditton
Sutton Common
Norwood Junction
West Wickham
Park
Knockholt
Tolworth
West Sutton
Carshalton
Surbiton
Hayes
Chessington
Stoneleigh
EAST CROYDON
Dunton Green
Esher
North
Sutton
Carshalton
Wallington
Waddon
West Croydon
Beeches
Chessington
Cheam
South Croydon
South
Belmont
Sanderstead
Ewell
Purley Oaks
West
Banstead Tattenham
Corner
Kingswood
Woodmansterne
Reedham
Purley
Riddlesdown
Epsom
Ewell
Downs
Tadworth
Chipstead
Smitham
Kenley
East
Coulsdon South
Whyteleafe
Upper Warlingham
Whyteleafe South
Caterham
Effective from 2nd January 2016
Redhill, Reigate and
© Association of Train Operating Companies – December 2015
Hinchley Wood
Epsom
Gatwick Airport
Woldingham
Produced by                  18.12.2015 (NR/TfL Fare Scale Dgm)      www.fwt.co.uk

Free travel is valid on these routes at any time:
Cheshunt
Epping
Chesham
Watford
Hadley
Crews
National Rail, London Overground
Watford Junction
Elstree & Borehamwood
Enfield Turkey
Wood
Hill
and TfL Rail
Town Street
Amersham
Tube
Stanmore
Edgware
High
Enfield Lock
Docklands Light Railway
Harrow &
Barnet
Cockfosters
London Tramlink
Wealdstone
Chingford
Woodford
Free travel at any time on London
Mill Hill East
Wembley
Overground and TfL Rail; after 9.30am
Park
Edmonton
Monday to Friday and at any time at
West Ruislip
Harrow-
Green
Seven
Walthamstow
weekends and public holidays on
on-the-Hill
Sisters
Central
National Rail.
Archway
Free travel at any time on London
Uxbridge
West
Overground and TfL Rail only. Not
Wembley
Hampstead
Gospel Oak
valid on other train companies.
Wembley
Stadium
Finsbury
South Ruislip
Central
Park
Free travel at any time on London
Overground and London Midland.
Free travel at any time on Southern
Leytonstone
Greenford
Clapton
for Disabled Persons Freedom Pass
Willesden
Finchley Road
Kentish Town
Canonbury
holders, and after 9.00am Monday to
Junction
Friday and at any time weekends and
Highbury
ST. PANCRAS
public holidays for Older Persons
& Islington
EUSTON
INTERNATIONAL
Freedom Pass holders.
MARYLEBONE
Baker
National Rail routes on which any
Street
Stratford
Freedom Pass holder may travel free from 9.30am
Int.
Monday to Friday and at any time weekends and
KING’S
PADDINGTON
Old
public holidays.
CROSS
Street
National Rail routes where free travel
Farringdon
is not permitted at any time. An extension or other
Stratford
ticket must be purchased in advance of travel to
Acton
Moorgate
stations on these routes.
West
Hayes &
Central
Bond
Oxford
Tottenham
Drayton
Harlington
Street
Circus
Court Road
Romford
Harold
Shenfield
Shepherd’s
Notting
West Ham
Wood
Ealing
Bush
Hill Gate
Broadway
LIVERPOOL
City
STREET
Whitechapel
Barking
Upminster
Thameslink
Bank
FENCHURCH
Kensington
Custom
STREET
(Olympia)
House
Heathrow
Heathrow
Terminal 5
Terminals 1, 2, 3
Green Park
CHARING
Tower
Poplar
Canning
Beckton
Rainham
CROSS
CANNON
Hill
Town
STREET
Tower
London City
Airport
Acton Town
Hammersmith
VICTORIA
Gateway
Wapping
LONDON BRIDGE
WATERLOO
Heathrow
King George V
Terminal 4
Canary Wharf
Surrey Quays
Gunnersbury
Vauxhall
Elephant
& Castle
Queens Road
New Cross
Greenwich
Woolwich
Ebbsfleet
Peckham
Arsenal
International
New Cross Gate
Hounslow
Wandsworth
Denmark
Peckham
Lewisham
Dartford
Feltham
Barnes
Clapham Junction
Road
Hill
Rye
Brixton
Bexleyheath
Richmond
Balham
Tulse
Sidcup
Forest Hill
Bromley
Hill
North
Swanley
Hampton
Wimbledon
Crystal
Bromley
Palace
Beckenham
South
Orpington
Morden
Junction
Kingston
Raynes Park
Streatham
Knockholt
Mitcham
Common
Elmers End
Junction
Norwood
Hayes
Hampton Court
Junction
FREEDOM PASS
New Addington
Surbiton
This is a simplified diagram and some lines and stations
Stoneleigh
Sutton
have been omitted for the sake of clarity.
Upper Warlingham
East
Cheam
West Croydon
Croydon
Information valid from 31st May 2015, but may be subject to change.
Chessington South
Please check: www.freedompass.org
Ewell
Ewell
Caterham
for details of current route operator availability.
West
East
Epsom
Tattenham
© Copyright Association of Train Operating Companies – May 2015
Downs
Coulsdon South
Corner
Produced by                 London – 30.6.2015 (FPD)   www.fwt.co.uk

Free travel is valid on these routes at any time:
Cheshunt
Epping
Chesham
Watford
Hadley
Crews
National Rail, London Overground
Watford Junction
Elstree & Borehamwood
Enfield Turkey
Wood
Hill
and TfL Rail
Town Street
Amersham
Tube
Stanmore
Edgware
High
Enfield Lock
Docklands Light Railway
Harrow &
Barnet
Cockfosters
London Tramlink
Wealdstone
Chingford
Woodford
Free travel at any time on London
Mill Hill East
Wembley
Overground and TfL Rail; after 9.30am
Park
Edmonton
Monday to Friday and at any time at
West Ruislip
Harrow-
Green
Seven
Walthamstow
weekends and public holidays on
on-the-Hill
Sisters
Central
National Rail.
Archway
Free travel at any time on London
Uxbridge
West
Overground and TfL Rail only. Not
Wembley
Hampstead
Gospel Oak
valid on other train companies.
Wembley
Stadium
Finsbury
South Ruislip
Central
Park
Free travel at any time on London
Overground and London Midland.
Free travel after 9.00am Monday to
Leytonstone
Greenford
Clapton
Friday and at any time weekends and
Willesden
Finchley Road
Kentish Town
Canonbury
public holidays on Southern.
Junction
Highbury
ST. PANCRAS
National Rail routes on which any
& Islington
EUSTON
INTERNATIONAL
60+ London Oyster Photocard holder may travel
free from 9.30am Monday to Friday and at any time
MARYLEBONE
Baker
weekends and public holidays.
Street
Stratford
Int.
National Rail routes where free travel
KING’S
is not permitted at any time. An extension or other
PADDINGTON
Old
ticket must be purchased in advance of travel to
CROSS
Street
stations on these routes.
Farringdon
Stratford
Acton
Moorgate
West
Hayes &
Central
Bond
Oxford
Tottenham
Drayton
Harlington
Street
Circus
Court Road
Romford
Harold
Shenfield
Shepherd’s
Notting
West Ham
Wood
Ealing
Bush
Hill Gate
Broadway
LIVERPOOL
City
STREET
Whitechapel
Barking
Upminster
Thameslink
Bank
FENCHURCH
Kensington
Custom
STREET
(Olympia)
House
Heathrow
Heathrow
Terminal 5
Terminals 1, 2, 3
Green Park
CHARING
Tower
Poplar
Canning
Beckton
Rainham
CROSS
CANNON
Hill
Town
STREET
Tower
London City
Airport
Acton Town
Hammersmith
VICTORIA
Gateway
Wapping
LONDON BRIDGE
WATERLOO
Heathrow
King George V
Terminal 4
Canary Wharf
Surrey Quays
Gunnersbury
Vauxhall
Elephant
& Castle
Queens Road
New Cross
Greenwich
Woolwich
Ebbsfleet
Peckham
Arsenal
International
New Cross Gate
Hounslow
Wandsworth
Denmark
Peckham
Lewisham
Dartford
Feltham
Barnes
Clapham Junction
Road
Hill
Rye
Brixton
Bexleyheath
Richmond
Balham
Tulse
Sidcup
Forest Hill
Bromley
Hill
North
Swanley
Hampton
Wimbledon
Crystal
Bromley
Palace
Beckenham
South
Orpington
Morden
Junction
Kingston
Raynes Park
Streatham
Knockholt
Mitcham
Common
Elmers End
Junction
Norwood
Hayes
Hampton Court
Junction
60+ LONDON
New Addington
Surbiton
This is a simplified diagram and some lines and stations
Stoneleigh
Sutton
have been omitted for the sake of clarity.
Upper Warlingham
East
Cheam
West Croydon
Croydon
Information valid from 31at May 2015, but may be subject to change.
Chessington South
For further details go: www.tfl.gov.uk/60pluslondon
Ewell
Ewell
Caterham
for details of current route operator availability.
West
East
Epsom
Tattenham
© Copyright Association of Train Operating Companies – May 2015
Downs
Coulsdon South
Corner
Produced by                 London – 17.3.2015 (60+LN)   www.fwt.co.uk

Valid ONLY on London Overground
Hadley
Crews
Cheshunt
Epping
VETERANS CONCESSIONARY
Chesham
Watford
between Harrow & Wealdstone
Watford Junction
Elstree & Borehamwood
Wood
Hill
Enfield Turkey
TRAVEL SCHEME
and Watford Junction.
Town Street
Amersham
Stanmore
Edgware
High
Enfield Lock
National Rail/London Overground
Harrow &
Barnet
Cockfosters
and TfL Rail
Wealdstone
Chingford
Woodford
Tube
Mill Hill East
Wembley
Docklands Light Railway
Park
Edmonton
London Tramlink
West Ruislip
Harrow-
Seven
Green
Walthamstow
on-the-Hill
Free travel is permitted on these routes at any
Sisters
Central
time EXCEPT:
Archway
Uxbridge
• valid only  on London Overground between
West
Harrow & Wealdstone and Watford Junction
Wembley
Hampstead
Gospel Oak
Wembley
and between Turkey Street and Cheshunt;
Stadium
Finsbury
South Ruislip
• valid only  on TfL Rail between Harold Wood
Central
Park
and Shenfield.
Clapton
Leytonstone
                              Free travel after 9.30am on
Greenford
Willesden
National Rail services, any time at weekends
Finchley Road
Kentish Town
Canonbury
Junction
and public holidays, any time on London
Highbury
Overground and TfL Rail services.
ST. PANCRAS
& Islington
EUSTON
National Rail routes on which
INTERNATIONAL
free travel is permitted from 9.30am Monday to
MARYLEBONE
Baker
Street
Stratford
Friday and at any time Weekends and Public
Int.
Holidays.
KING’S
PADDINGTON
Old Street
National Rail routes where
CROSS
free travel is NOT permitted at ANY time. An
Farringdon
extension or other ticket must be purchased in
Stratford
Acton
advance of travel to stations on these routes.
Moorgate
West
Hayes &
Central
Bond
Oxford
Tottenham
Drayton
Harlington
Street
Circus
Court Road
Romford
Harold
Shenfield
Wood
Shepherd’s
Notting
West Ham
Ealing
Bush
Hill Gate
Broadway
LIVERPOOL
City
STREET
Whitechapel
Barking
Upminster
Thameslink
Bank
FENCHURCH
Kensington
Custom
STREET
(Olympia)
House
Rainham
Heathrow
Heathrow
Beckton
Terminal 5
Terminals 1, 2, 3
Green Park
CHARING
Tower
Poplar
Canning
CROSS
CANNON
Hill
Town
STREET
Tower
London City
Airport
Acton Town
Hammersmith
VICTORIA
Gateway
Wapping
LONDON BRIDGE
WATERLOO
Heathrow
King George V
Terminal 4
Canary Wharf
Surrey Quays
Gunnersbury
Vauxhall
Elephant
& Castle
Queens Road
New Cross
Greenwich
Woolwich
Peckham
Arsenal
New Cross Gate
Hounslow
Wandsworth
Denmark
Peckham
Lewisham
Dartford
Feltham
Barnes
Clapham Junction
Road
Hill
Rye
Brixton
Bexleyheath
Richmond
Balham
Tulse
Sidcup
Forest Hill
Bromley
Hill
North
Swanley
Hampton
Wimbledon
Crystal
Bromley
Palace
Beckenham
South
Orpington
Morden
Junction
Kingston
Raynes Park
Streatham
Knockholt
Mitcham
Common
Elmers End
Junction
Norwood
Hayes
Hampton Court
Junction
New Addington
Surbiton
Stoneleigh
Sutton
This is a simplified diagram and some lines and stations have
Upper Warlingham
East
been omitted for the sake of clarity. A “London’s Rail & Tube
Cheam
West Croydon
Croydon
services” map is available which shows the complete network.
Chessington South
Ewell
Ewell
Caterham
Information correct with effect from 31st May 2015.
West
East
Epsom
Tattenham
© Copyright Association of Train Operating Companies: March 2015
Downs
Coulsdon South
Corner
Produced by                 London – 15.4.2015 (VCTS)   www.fwt.co.uk


 
 
 
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