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SECTION 2: PART A 
 
SERVICE SPECIFICATION FOR ROUTE No. 17 
 
 CONTENTS 
Page 
 
 1. 
Tenders Required 

 2. 
Proposed Changes 
2   
 3. 
Terminals 
2   
 4. 
Days of Operation 
2   
 5. 
Vehicle Type 

 6. 
Frequencies 
4   
 7. 
Minimum Performance Standards 
9   
 8. 
Running Times 
10   
 9. 
Layovers 
10   
10. Timing 
Constraints 
10  
11. Control 
Strategy 
11 
12. Operational 
Considerations 
11  
13. Stopping 
Arrangements 
11  
14. 
Timing Points and Mileages 
12 
15. Vehicle 
Livery 
12 
16. 
Stands and Blinds 
13 
 
Appendices 
 
 A. 
Sample Running Times for Route No. 17 
14   
 B. 
Route Record 
17 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
_______________________________________________________________________ 
This document should be read in conjunction with the Corporation’s Guide for 
Tenderers (Part A: Explanatory Notes - Service Requirements). Where appropriate, 
reference is made to the relevant section.
 

Service Specification for Route No. 17 - 17/07/2009 
 
1. TENDERS 
REQUIRED 
 
This document describes the service for which the Corporation requires Tenders and 
Tenderers must submit a fully compliant bid. In addition, Tenderers may wish to draw 
upon their local knowledge to submit alternative bids which offer improved value for 
money in meeting passenger needs. These might incorporate, for example, different 
timings, frequencies, route structures and / or vehicles. The Corporation will welcome 
such bids and give them careful consideration.  
 
For more information, please refer to Section 2.1 of Part A of the Guide for Tenderers. 
 
2. PROPOSED 
CHANGES 
 
At this time, no changes are proposed to the existing service for introduction prior to the 
commencement of the new route agreement for Route No. 17.  
 
Tenderers should note that the following alterations (subject to consultation) are 
proposed as part of this Service Specification for introduction with the new Route 
Agreement: 
 
•  87 capacity double deck, dual door buses will be specified subject to a satisfactory 
route test. 
•  Change to standing arrangements for route 17 at London Bridge Bus Station, with 
buses temporarily standing at Stop A in London Bridge Street while building work 
is carried out. Expected duration 12 months. Buses to set down, stand and pick up 
at Stop A. 
 
3. TERMINALS
 
 
Route No. 17 will operate between Archway Station, Junction Road and London Bridge 
Bus Station.  
 
Full details of the route to be followed, the permitted terminal worKing’s and the 
available stands are shown at Appendix B. Tenderers should particularly note the 
information relating to the shared usage of stands, the taking of meal reliefs and the use 
of ferry vehicles. 
 
4. 
DAYS OF OPERATION 
 
One timetable must be offered for Route No. 17 which will operate as follows: 
 
DAY OF OPERATION 
 
Mondays to Fridays 
Section 6.1 
Saturdays & Good Friday 
Section 6.2 
Sundays Section 
6.3 
Christmas Day  
No service 
Boxing Day 
Section 6.4 
Other Public Holidays 
Sunday service 
 
2

Service Specification for Route No. 17 - 17/07/2009 
 
5. VEHICLE 
TYPE 
 
Please refer to Section 2.5 of Part A of the Guide for Tenderers. 
 
Route No. 17 is currently approved for vehicles which are a maximum of 10.1 metres 
long and 2.55 metres wide. A formal route test will be required for vehicles which 
exceed these dimensions. This will be arranged with the successful Tenderer.  
 
The service requirement set out in Section 6 assumes that dual door, double deck 
buses with a minimum capacity of 87 of which approximately 60 should be seated, will 
be used on this route. Luggage space should also be provided. 
 
Tenderers must submit proposals based on new vehicles. These must be of a low floor 
design and be accessible to wheelchairs by means of a powered ramp.  
 
Bids for both conventional diesel powered vehicles and diesel-electric hybrid 
vehicles should be submitted and separate prices for both types are required. 
 
Bids based on a mix of hybrid and conventional vehicles would be welcomed, 
subject to a minimum of 10 hybrid powered vehicles being offered for this 
route (full hybrid operation should be offered for routes with a vehicle 
requirement of less than 10). 
  
Tenderers should refer to the vehicle design (including accessibility) features contained 
in Schedule II to Annex B of the Framework Agreement and Section 2 Part B of the 
Master ITT (Version 2 issued June 2005). 
 
 
Tenderers may also submit bids based on using existing vehicles. Tenderers are 
asked to specify what refurbishment would be carried out on existing buses and the 
expected timescale of those works. See Master ITT (Version 2 issued June 2005). 
 
3

Service Specification for Route No. 17 - 17/07/2009 
 
6. FREQUENCIES 
 
The level of service (e.g. every 15 minutes) required by the Corporation is described in 
terms of the interval between departures. Whilst a completely regular service at the 
specified frequency should be possible at most times, occasionally a bus may be 
timetabled to depart up to five minutes earlier or later than the regular time. 
 
Tenderers should note that when the specified frequency changes (e.g. between the 
peak and midday periods), the scheduled interval between buses should never be 
greater than that provided by the lower of the two frequencies AT ANY POINT ON 
THE ROUTE. 
 
Tenderers should note that unless otherwise stated all journeys should operate 
between the terminal points defined in each direction. 
 
 
4

Service Specification for Route No. 17 - 17/07/2009 
 
6.1 
Mondays to Fridays 
 
1. 
Archway Station, Junction Road to London Bridge Bus Station 
 
0420 - 0555   
Every 15 minutes 
0556 - 1855   
Every   8 minutes 
1856 - 1925   
Every 12 minutes 
1926 - 0015   
Every 15 minutes 
 
First departure from Archway Station, Junction Road no later than 0425. 
Last departure from Archway Station, Junction Road no earlier than 0010. 
 
Tenderers should ensure that buses are scheduled to be no more than 8 
minutes apart at Ludgate Circus between 0705 and 0900 and between 1500 and 
1630. 
 
2. 
London Bridge Bus Station to Archway Station, Junction Road 
 
0455 - 0630   
Every 15 minutes 
0631 - 1935   
Every   8 minutes 
1936 - 2035   
Every 10 minutes 
2036 - 0055   
Every 15 minutes 
 
First departure from London Bridge Bus Station no later than 0500. 
Last departure from London Bridge Bus Station no earlier than 0050. 
 
Tenderers should ensure that buses are scheduled to be no more than 8 
minutes apart at King’s Cross Station, York Way between 0730 and 0915 and 
between 1500 and 1635. 
 
5

Service Specification for Route No. 17 - 17/07/2009 
 
6.2 
Saturdays & Good Friday 
 
1. 
Archway Station, Junction Road to London Bridge Bus Station 
 
0420 - 0455   
Every 30 minutes 
0456 - 0555   
Every 20 minutes 
0556 - 0825   
Every 15 minutes 
0826 - 1800   
Every 10 minutes 
1801 - 1825   
Every 12 minutes 
1826 - 0015   
Every 15 minutes 
 
First departure from Archway Station, Junction Road no later than 0425. 
Last departure from Archway Station, Junction Road no earlier than 0010. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at Ludgate Circus between 0930 and 1100. 
 
2. 
London Bridge Bus Station to Archway Station, Junction Road 
 
0455 - 0530   
Every 30 minutes 
0531 - 0630   
Every 20 minutes 
0631 - 0915   
Every 15 minutes 
0916 - 1920   
Every 10 minutes 
1921 - 0055   
Every 15 minutes 
 
First departure from London Bridge Bus Station no later than 0500. 
Last departure from London Bridge Bus Station no earlier than 0050. 
 
Tenderers should ensure that buses are scheduled to be no more than 10 
minutes apart at King’s Cross Station, York Way between 0935 and 1105. 
 
6

Service Specification for Route No. 17 - 17/07/2009 
 
6.3 Sundays 
 
1. 
Archway Station, Junction Road to London Bridge Bus Station 
 
0545 - 0820   
Every 20 minutes 
0821 - 0015   
Every 15 minutes 
 
First departure from Archway Station, Junction Road no later than 0540. 
Last departure from Archway Station, Junction Road no earlier than 0010. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at Ludgate Circus between 1010 and 1125. 
 
2. 
London Bridge Bus Station to Archway Station, Junction Road 
 
0610 - 0855   
Every 20 minutes 
0856 - 0055   
Every 15 minutes 
 
First departure from London Bridge Bus Station no later than 0615. 
Last departure from London Bridge Bus Station no earlier than 0050. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at King’s Cross Station, York Way between 1000 and 1130.  
 
7

Service Specification for Route No. 17 - 17/07/2009 
 
6.4 Boxing 
Day 
 
1. 
Archway Station, Junction Road to London Bridge Bus Station 
 
0755 - 0820   
Every 20 minutes 
0821 - 0015   
Every 15 minutes 
 
First departure from Archway Station, Junction Road no later than 0800. 
Last departure from Archway Station, Junction Road no earlier than 0010. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at Ludgate Circus between 1010 and 1125. 
 
2. 
London Bridge Bus Station to Archway Station, Junction Road 
 
0810 - 0855   
Every 20 minutes 
0856 - 0055   
Every 15 minutes 
 
First departure from London Bridge Bus Station no later than 0815. 
Last departure from London Bridge Bus Station no earlier than 0050. 
 
Tenderers should ensure that buses are scheduled to be no more than 15 
minutes apart at King’s Cross Station, York Way between 1000 and 1130.  
 
 
 
8

Service Specification for Route No. 17 - 17/07/2009 
 
7. 
MINIMUM PERFORMANCE STANDARDS 
 
Please refer to Section 2.7 of Part A of the Guide for Tenderers. 
 
Tenderers should note that the objective of the Operator of Route No. 17 shall be to 
operate all scheduled mileage and adhere fully  to the published timetable. The 
Operator must use its best endeavours to achieve this. 
 
The minimum standards of acceptable performance for Route No. 17 shall be: 
  
Average Excess Wait Time: 
 
No more than 1.10 minutes 
Minimum Operated Mileage: 
 
No less than   98.00% 
 
or as notified by the Corporation from time to time. The Operator will be required to 
achieve or better the standards. 
 
QSI Thresholds  
 
The QSI threshold is the standard of performance to be achieved by the operator in 
order to qualify for an automatic contract extension (in accordance with Schedule IX of 
the Framework Agreement). 
 
Average Excess Wait Time Threshold = 0.95 minutes 
 
Summary of proposed QSI coverage: Route No. 17 
 
Note: While London Buses undertakes to carry out QSI surveys at the times and 
locations specified below, it may prove impossible to rearrange a survey cancelled or 
nullified at short notice. 
 
Survey locations 
 
Location of QSI survey points in each direction 
 
Towards London Bridge Bus Station
Towards Archway Station, Junction Road
Archway London 
Bridge 
Holloway Nags Head 
Holborn Circus (Mon-Fri 0730-1830 only) 
King’s Cross 
King’s Cross 
 
 
Total scheduled manual QSI surveys per quarter = 90. 
 
 
 
 
 
 
9

Service Specification for Route No. 17 - 17/07/2009 
 
8. RUNNING 

TIMES 
 
Extracts from the public timetable with sample running times for Route No. 17 are 
attached at Appendix A. This gives an indication of the time required to travel the route. 
Attention is drawn to the variations in running times at different times of the day. Please 
refer to Section 2.8 of Part A of the Guide for Tenderers for further information. 
 
Tenderers should carefully check the existing running times to ensure that they are 
appropriate in present traffic conditions. Tenderers should particularly check the existing 
running times for the Mondays to Fridays interpeak and early evening periods. 
 
It is expected that any changes to these running times can be accommodated within 
existing cycle times.  
 
When reviewing existing, and devising new, running times Tenderers should refer to: 
 
•  the minimum performance standards for Route No. 17 in Section 7 above; 
•  the historical performance data provided in Section 1 Part B of the introduction to 
this ITT; 
•  the paragraph in Section 12 referring to the proposed extension of the Cashless 
Boarding zone throughout the whole of the London area. 
 
Tenderers may consider if school summer holiday schedules, incorporating running 
time reductions, are desirable for this route. In this event, schedules and costs must be 
submitted separately. 
 
9. LAYOVERS 
 
Under normal circumstances, layover time on stands and at bus stations should be 
restricted to that required to provide a reliable service. Longer layovers for any other 
purpose may only be taken with the permission of the Corporation. 
 
10. TIMING 

CONSTRAINTS 
 
Route No. 17 should interwork with other bus services where possible. 
 
 
10

Service Specification for Route No. 17 - 17/07/2009 
 
11. CONTROL 
STRATEGY 
 
Route No. 17 can suffer from the effects of traffic congestion, making some form of 
route control essential in order to achieve or better the minimum performance 
standards for this route. 
 
Tenderers should submit proposals on the control strategy they intend to adopt and 
the type of control they would intend to use by completing the form provided in 
Section 3: Part 7 of this ITT. The cost of this control should be included within the 
main Tender price. 
 
Tenderers should also indicate how they intend to facilitate driver changeovers and 
meal reliefs for this route.  
 
Further information is provided in Section 2.11 of Part A of the Guide for Tenderers. 
  
 
12. OPERATIONAL 
CONSIDERATIONS 
 
Tenderers should note the following operating considerations affecting Route No. 17: 
 
•  Route No. 17 can suffer from unpredictable traffic delays in the Holloway and King’s 
Cross areas. 
 
Tenderers should also note the following factors / events which may have an impact on 
Route No. 17 in the foreseeable future:   
 
•  As part of the Thameslink upgrade works, a new viaduct is to be built at Railway 
Approach, London Bridge. Works are scheduled to commence in spring 2009 with 
completion of the project scheduled for 2012. The successful Tenderer will be 
advised of any road network changes when more information becomes available; 
•  There are tentative proposals to redevelop London Bridge Bus Station. The 
successful Tenderer will be updated when more information becomes available. 
•  It is anticipated that Cashless Boarding will be extended throughout London at 
some stage during the lifetime of this contract. This is expected to lead to 
significant savings in running and recovery times to bus routes, and, 
therefore,
  potential resource (cycle time and PVR) savings are expected. 
Tenderers are required to identify and submit the level of savings per 
vehicle that could be achieved by reducing peak vehicle requirement, and / 
or how reliability targets could be revised when the Scheme is introduced.
 
 
The above factors have been included to assist Tenderers and represents the 
information currently available to the Corporation. Tenderers should make their own 
enquiries about events which may impact upon the route and should form their own 
views about their likely effect upon it. 
 
13. STOPPING 

ARRANGEMENTS 
 
Buses operating on Route No. 17 must serve all stops on the line of route designated 
for the route.  
 
 
11

Service Specification for Route No. 17 - 17/07/2009 
 
14. 

TIMING POINTS & MILEAGES 
 
 
Timing Points
 
The required timing points (and codes) are shown in Caesar. 
 
Mileages for Route No. 17 

 
Archway Station, Junction Road to London Bridge Bus Station   
6.1 miles 
London Bridge Bus Station to Archway Station, Junction Road   
6.1 miles 
 
Tenderers should note that: 
•  these measurements are believed to be accurate to within 0.5 miles, but no warranty 
or representation as to accuracy is given; 
•  out of service stand worKing’s have not been measured and are not included within 
the above measurements; 
•  if alternative or additional measurements are used by the Tenderer, these must be 
stated in the tender submission; 
•  point to point measurements pertaining to recognised curtailment points or alternative 
terminals will be agreed with the successful Tenderer once the contract has been 
awarded. 
 
15. VEHICLE 
LIVERY 
 
All vehicles to be used on Route No. 17 from the commencement of the new Route 
Agreement must be in a livery that is exclusively Corporation red. The paint should be 
matched accurately to the colour as defined by the following manufacturer’s 
specifications: 
 
 
 
ICI London Bus Red P498 FPF 3 
 
Other manufacturers should also be able to produce this specification from the ICI 
colour chart. 
 
This requirement does not include the lower panels which may be in a different 
colour but which shall not exceed 50cm in height, or the rooftop which should be 
painted white so as to reduce temperatures inside the vehicle during the summer 
months. 
 
The positioning and size of Operators’ logos are to be agreed between the Operator 
and the Corporation and, where possible, these should be above the front doors on 
the nearside of the vehicles and above the drivers’ offside cab windows. 
 
All livery proposals must be submitted to the Contracts Tendering Manager for 
approval. 
 
 
12

Service Specification for Route No. 17 - 17/07/2009 
 
16. 
STANDS AND BLINDS 
 
Tenderers should note that under normal circumstances, the specific restrictions relating to 
each stand will apply to the whole stand at all times. Any variation to such standing 
arrangements must be agreed by the Corporation. In addition, Tenderers should note the 
following general requirements: 
 
1) 
Drivers MUST switch off engines during layover periods at bus stations or on stands. 
2) 
No meal reliefs may be taken on any stand (on or off line of route) without the 
permission of the Corporation. 
3) 
No crew ferry vehicles may enter any stand (on or off line of route) without the 
permission of the Corporation. 
4) 
Destination blind displays to be used are shown under each stand description. 
Tenderers may suggest, within their bids, alternative blind displays. 
5) 
The intermediate (also known as via) blind display to be used on the nearside of the 
vehicle is shown in the box below: 
  
17 via King’s Cross 
 
 
For further information, please refer to Annex C of the Framework Agreement: General 
Conditions relating to the use of London Buses’ Bus Stations and Stands. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LBSL/FS/Route No. 17. 
17/07/2009. Tranche 315. 
 
13

Service Specification for Route No. 17 - 17/07/2009 
 
APPENDIX A: SAMPLE RUNNING TIMES FOR ROUTE No. 17 
(based on current schedule) 
 
MONDAYS TO FRIDAYS
 
 
1. Archway Station, Junction Road to London Bridge Bus Station 
 
 
 
 
 
 
 
 
 
 Typical 
 
Longest 
Typical 
Longest 
Typical 
early 
morning 
interpeak  afternoon
late 
morning 
peak 
peak 
evening 
Archway Station Junction Road 
0425 0803  1158 1702 2255 
Holloway Nags Head, Holloway Road 
0431 0813  1208 1712 2303 
King’s Cross Caledonian Road 
0439 0828  1221 1726 2313 
King’s Cross King’s Cross Road 
0440 0829  1222 1727 2314 
Holborn 
Circus 
0445 0839  1230 1736 2319 
Ludgate Circus  
0447 0844  1234 1741 2322 
Cannon Street Station 
0451 0850  1240 1747 2325 
London Bridge Bus Station 
0455 0858  1246 1754 2329 
 
30 
55 
48 
52 
34 
minutes 
minutes 
minutes 
minutes 
minutes 
 
2. London Bridge Bus Station  to Archway Station, Macdonald Road 
 
 Typical 
 
Longest 
Typical 
Longest 
Typical 
early 
morning 
interpeak  afternoon
late 
morning 
peak 
 
peak 
evening 
London Bridge Bus Station 
0501 0813  1201 1701 2306 
Cannon Street Station 
0503 0819  1205 1706 2308 
Ludgate Circus 
0507 0825  1211 1712 2312 
Holborn 
Circus 
0510 0831  1217 1718 2315 
King’s Cross Station Grays Inn Road 
0514 0840  1226 1729 2321 
King’s Cross Station York Way 
0515 0843  1229 1732 2322 
Holloway Parkhurst Road 
0524 0855  1241 1745 2332 
Archway Station McDonald Road 
0530 0903  1249 1753 2340 
 
29 
50  
48 
52 
34 
minutes 
minutes 
minutes 
minutes 
minutes 
 
 
14

Service Specification for Route No. 17 - 17/07/2009 
 
SATURDAYS 
 
1. Archway Station, Junction Road to London Bridge Bus Station 
 
 
 
 
 
 
 
 
 
 Typical 
 
Typical late 
Typical PM 
Typical 
early 
AM 
shopping 
late evening 
morning 
shopping 
period 
period 
Archway Station Junction Road 
0425  1057 1507 2255 
Holloway Nags HeadIHolloway Road 
0431  1107 1517 2303 
King’s Cross Caledonian Road 
0439  1119 1529 2313 
King’s Cross King’s Cross Road 
0440  1120 1530 2314 
Holborn 
Circus 
0445  1127 1537 2319 
Ludgate Circus  
0447  1130 1540 2322 
Cannon Street Station 
0451  1135 1545 2325 
London Bridge Bus Station 
0455  1141 1551 2329 
 
30      
44    
44    
34    
minutes 
minutes 
minutes 
minutes 
 
2. London Bridge Bus Station  to Archway Station, Macdonald Road 
 
 Typical 
 
Typical late 
Typical PM 
Typical 
early 
AM 
shopping 
late evening 
morning 
shopping 
period 
period 
 
London Bridge Bus Station 
0501  1102 1502 2306 
Cannon Street Station 
0503  1106 1506 2308 
Ludgate Circus 
0507  1111 1511 2312 
Holborn 
Circus 
0510  1115 1515 2315 
King’s Cross Station Grays Inn Road 
0514  1121 1521 2321 
King’s Cross Station York Way 
0515  1123 1523 2322 
Holloway Parkhurst Road 
0524  1136 1536 2332 
Archway Station McDonald Road 
0530  1146 1546 2340 
 
29      
44      
44    
34    
minutes 
minutes 
minutes 
minutes 
 
 
 
15

Service Specification for Route No. 17 - 17/07/2009 
 
SUNDAYS 
 
1. Archway Station, Junction Road to London Bridge Bus Station 
 
 
 
 
 
 
 
 
 
 Typical 
 
Typical late 
Typical PM 
Typical 
Early 
AM 
shopping 
late evening 
morning 
shopping 
period 
period 
Archway Station Junction Road 
0540  1106 1506 2255 
Holloway Nags HeadIHolloway Road 
0546  1115 1515 2303 
King’s Cross Caledonian Road 
0554  1126 1526 2313 
King’s Cross King’s Cross Road 
0555  1127 1527 2314 
Holborn 
Circus 
0600  1134 1534 2319 
Ludgate Circus  
0602  1137 1537 2322 
Cannon Street Station 
0606  1141 1541 2325 
London Bridge Bus Station 
0610  1145 1545 2329 
 
30      
39    
39    
34     
minutes 
minutes 
minutes 
minutes 
 
2. London Bridge Bus Station  to Archway Station, Macdonald Road 
 
 Typical 
 
Typical late 
Typical PM 
Typical 
Early 
AM 
shopping 
late evening 
morning 
shopping 
period 
period 
 
London Bridge Bus Station 
0616  1056 1511 2306 
Cannon Street Station 
0619  1100 1515 2308 
Ludgate Circus 
0623  1105 1520 2312 
Holborn 
Circus 
0625  1108 1523 2315 
King’s Cross Station Grays Inn Road 
0629  1114 1529 2321 
King’s Cross Station York Way 
0630  1115 1530 2322 
Holloway Parkhurst Road 
0639  1127 1542 2332 
Archway Station McDonald Road 
0645  1135 1550 2340 
 
29      
39    
39    
34     
minutes 
minutes 
minutes 
minutes 
 
 
The above tables have been included to assist Tenderers. They represent the information 
currently available to the Corporation. Tenderers should form their own views about what is 
appropriate in terms of running times. (See Section 8.) 
 
 
16

Service Specification for Route No. 17 - 17/07/2009 
 
APPENDIX B: ROUTE RECORD 
 
ROUTE 17: Archway Station - London Bridge Station 
 
STREETS TRAVERSED 
 
Towards London Bridge Station: Junction Road, Highgate Hill, Tollhouse Way, Archway 
Road, St John's Way, Sandridge Street, Holloway Road, Camden Road, Caledonian Road, 
Pentonville Road, King's Cross Road, Acton Street, Gray's Inn Road, Holborn, Holborn 
Circus, Charterhouse Street, Farringdon Street, Ludgate Circus, Ludgate Hill, St Paul's 
Churchyard, Cannon Street, King William Street, London Bridge, Borough High Street, 
Railway Approach, London Bridge Bus Station, London Bridge Street. 
 
 
Towards Archway Station: London Bridge Street, Borough High Street, London Bridge, 
King William Street, Cannon Street, Queen Victoria Street, Friday Street, Cannon Street, St 
Paul's Churchyard, Ludgate Hill, Ludgate Circus, Farringdon Street, Charterhouse Street, 
Holborn Circus, Holborn, Gray's Inn Road, York Way, Wharfdale Road, Caledonian Road, 
Hillmarton Road, Parkhurst Road, Holloway Road, Highgate Hill, Macdonald Road. 
 
 
STANDING AND TURNING POINTS 
 
ARCHWAY STATION, MACDONALD ROAD 
 
Private stand for up to 16 buses in Bus Parking Area between east side of MacDonald 
Road and north side of Vorley Road. 
Buses proceed from Macdonald Road via Bus Parking Area to stand, departing via Bus 
Parking Area and Vorley Road to Junction Road.  Set down in Macdonald Road, at 
Alighting Point and pick up in Junction Road, at Stop U. 
 
AVAILABILITY:  
At any time. 
OPERATING RESTRICTIONS:   No more than 2 buses on Route 17 should be scheduled 
to stand at any one time. 
MEAL RELIEFS:  
No meal relief vehicles to stand at any time. 
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time. 
DISPLAY:  
Archway. 
OTHER INFORMATION:  
LBSL toilet facilities available 24 hours a day. 
 
 
 
17

Service Specification for Route No. 17 - 17/07/2009 
 
HOLLOWAY, CALEDONIAN ROAD, WEST SIDE (from LONDON BRIDGE STATION) 
 
Public stand for two buses on the offside of Caledonian Road commencing 25 metres north 
from Widdenham Road and extending 20 metres north. 
 

Buses proceed from Parkhurst Road via Seven Sisters Road, Holloway Road, Camden 
Road and Caledonian Road to stand, departing to Caledonian Road.  Set down in Parkhurst 
Road, at Stop B and pick up in Caledonian Road, at Stop V. 
 
AVAILABILITY:  
At any time. 
OPERATING RESTRICTIONS:   Unscheduled curtailments only. 
MEAL RELIEFS:  
No meal relief vehicles to stand at any time. 
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time. 
DISPLAY:  
Holloway, Nag's Head. 
 
 
KING'S CROSS, KING'S CROSS ROAD (from Archway Station) 
 
Public stand for one bus on south side of King's Cross Road, commencing at part wall of 
no.165 King's Cross Road and extending 12 metres west. 
 
 

Buses proceed from King's Cross Road direct to stand, departing via King's Cross Road 
and Swinton Street to Gray's Inn Road.  Set down in King's Cross Road, at Stop L and pick 
up in Gray's Inn Road, at Stop N. 
 
AVAILABILITY:  
At any time. 
OPERATING RESTRICTIONS:   Unscheduled curtailments only. 
MEAL RELIEFS:  
No meal relief vehicles to stand at any time. 
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time. 
DISPLAY:  
King's Cross. 
 
 
KING’S CROSS, YORK WAY (from LONDON BRIDGE STATION) 
 
Public stand for 10 buses on west side of York Way commencing opposite and 31 metres 
south of Wharfdale Road extending 112 metres south. 
Buses proceed from York Way direct to stand, departing via York Way and Wharfdale Road 
to Caledonian Road.  Set down in York Way, at Stop G and pick up in Caledonian Road, at 
Stop H. 
 
AVAILABILITY:  
At any time. 
OPERATING RESTRICTIONS:   Unscheduled curtailments only. 
MEAL RELIEFS:  
No meal relief vehicles to stand at any time. 
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time. 
DISPLAY:  
King's Cross. 
 
 
 
18

Service Specification for Route No. 17 - 17/07/2009 
 
HOLBORN CIRCUS (from Archway Station) 
 
Buses proceed from Holborn via Holborn Circus departing to Holborn.  Set down in Holborn, 
at Stop J and pick up in Holborn, at Stop H. 
 
AVAILABILITY:  
At any time. 
OPERATING RESTRICTIONS:   Turning Point Only - Buses must not stand 
DISPLAY:  
Holborn Circus. 
 
 
MANSION HOUSE STATION, QUEEN VICTORIA STREET [SOUTH SIDE] (from 
Archway Station) 
 
Public stand for two buses on south side of Queen Victoria Street, commencing 6 metres 
east of the eastern kerbline of Great Trinity Lane and extending 21 metres east. 
Buses proceed from Cannon Street via Queen Victoria Street to stand, departing via Queen 
Victoria Street and Friday Street to Cannon Street.  Set down in Cannon Street, at Stop ME 
and pick up in Cannon Street, at Stop SH. 
 
AVAILABILITY:  
At any time. 
OPERATING RESTRICTIONS:   Unscheduled curtailments only 
MEAL RELIEFS:  
No meal relief vehicles to stand at any time. 
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time. 
DISPLAY:  
Mansion House. 
 
 
MANSION HOUSE STATION (from Archway Station) 
 
Buses proceed from Cannon Street via Queen Victoria Street and Friday Street departing to 
Cannon Street.  Set down in Cannon Street, at Stop ME and pick up in Cannon Street, at 
Stop SH. 
 
AVAILABILITY:  
At any time. 
OPERATING RESTRICTIONS:   Turning Point Only - Buses must not stand 
DISPLAY:  
Mansion House. 
 
 
19

Service Specification for Route No. 17 - 17/07/2009 
 
LONDON BRIDGE BUS STATION, STAND A 
 
Temporary public stand at Stop A in London Bridge Street while building work is carried out 
in the bus station. 
Buses proceed from London Bridge Street direct to stand, departing to London Bridge 
Street.  Set down in London Bridge Street, at Stop A and pick up in London Bridge Street, 
at Stop A. 
 
AVAILABILITY:  
At any time. 
OPERATING RESTRICTIONS:   No more than 2 buses on Route 17 should be scheduled 
to stand at any one time. 
MEAL RELIEFS:  
No meal relief vehicles to stand at any time. 
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time. 
DISPLAY:  
London Bridge. 
OTHER INFORMATION:  
Toilet facilities available (24 hours). 
 
20

PART B - PERFORMANCE STATISTICS
Route 17
Mileage Operated
Mileage Oper
100.0
99.0
98.0
97.0
96.0
rcentage
95.0
e
P

94.0
93.0
92.0
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
Period
2008/2009
Mi
M n St
i
anda
a
r
nda d
r
Period
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
2008/2009
95.41
92.53
98.22
99.14
93.84
98.44
96.12
97.75
98.10
93.97
97.60
97.47
98.13
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
De
D ductible Mileage
5.0
4.0
3.0
2.0
rcentage
e
P

1.0
0.0
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
Period
Period
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
2008/2009
0.53
0.44
0.39
0.51
4.58
0.75
0.54
0.71
0.57
0.62
0.59
0.87
0.55
Non D
N
e
on D ductible Mi

leage
8.0
7.0
6.0
5.0
4.0
3.0
rcentage
e
P

2.0
1.0
0.0
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
Period
Period
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
2008/2009
4.06
7.03
1.39
0.35
1.58
0.81
3.34
1.54
1.33
5.41
1.81
1.66
1.32
Note :
Mileage is based on 4 weeks data

PART B - PERFORMANCE STATISTICS
Route 17
Av
A erag
v
e Excess 
erag
Wait
e Excess 
in
Wait g
in  T
g ime 
3.0
2.5
2.0
s
1.5
Minute
1.0
0.5
0.0
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
Period
Perio
2008/2009
Min Standard
Period
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
2008/2009
1.17
1.45
1.08
1.07
0.77
0.80
0.97
1.02
1.07
0.98
0.91
1.07
1.00
Min Standard
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
1.70
Long Gaps Occuring In 
u
Servic
rv e
6.0
5.0
4.0
e
g
ta

3.0
2.0
Percen
1.0
0.0
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
Period
2008/2009
Benchmark
Period
3/08
4
5
6
7
8
9
10
11
12
13
1/09
2
2008/2009
2.30
3.30
2.10
2.10
0.90
0.80
1.40
1.70
2.00
1.60
1.30
2.10
1.80
Benchmark
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
4.60
Note :
Reliability is based on 12 weeks rolling data

Document Outline