30 Social Workers WHISTLEBLOW about Avon & Wiltshire Mental Health Partnership

Steven King made this Freedom of Information request to Wiltshire Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Wiltshire Council,
I have just finished reading a report titled " Independent Investigation Report into the Alleged Falsification and/or Alteration of Service User Records - Avon and Wiltshire Mental Health Partnership NHS Trust ", after NHS South Gloucestershire, NHS Wiltshire, WILTSHIRE COUNCIL , and NHS South of England ordered a report following 30 Social Workers employed by WILTSHIRE COUNCIL Whistle Blew that they had been INSTRUCTED to Falsify or Alter Service User Records of mentally ill patients under the duty of care of Avon & Wiltshire Mental Health Partnership. The report appears on the Whatdotheyknow website, under Avon & Wiltshire Mental Health Partnership - The 'Wiltshire Report ' despite all the denials and spin from AWP it DOES exist after all ! dated 15 09 13, attached to their 'response letter'. I write to ask to see under FOI - 1. The formal letter of agreement WC has with AWP - rather than a full section 75 agreement . 2. I would like to be provided with a copy of Wiltshire Councils own report ( Initial Investigation ) identified as " A subsequent Wiltshire Council led investigation carried out in March 2012 clarified that nearly 30 social workers working in either adult community or liason and later life services shared the same concerns " It was found " 17 patient records were reviewed and cross referenced and exposed a lack of consistency, ommissions and false reporting. The records contained events that did not happen .... " it doesnt get much better ? For Wiltshire Council - George O'Neill - Head of Service Mental Health was Lead Co ordinator ( the man who FLATLY REFUSES to allow my having any contact with him ), and will certainly be able to assist you in finding the information I am seeking. 3. I would also like to be provided with the ' Wiltshire Council AWP Safeguarding Update Undated ' mentioned in the reports appendix. 4. The email from George O'Neill to David Bolwell re Wiltshire Council Concerns dated 15th Feb 2012. 5. Briefing on Avon & Wiltshire Partnership NHS Trust - Strictly Confidential George O'Neill 17th Feb 2012 6. AWP investigation into safeguarding concerns of 15 service users (undated ). 7. AWP Supervision of staff in relation to Safeguarding Report 11 05 12 . 8. AWP Email dated 08 March 2012 re Face to face Contact JC (client) 9. Letter dated 30th April 2012 from Mary Monnington ( NHS Wiltshire ) to Paul Miller ( AWP ) re: notification of an independent investigation . ( AMPLE TIME TO COVER THINGS UP THEN ? !! )
If you hold other documents in respect of this investigation I ask you to also provide them to me please. I am especially interested to see how Wiltshire Council and AWP decided to inform and support patients of the trust whose records may have been 'affected' , in light of Wiltshire Councils strap line ' Where Everybody Matters ' and the duty of care and many Statutory duties and responsibilities you have, especially to these ' at risk patients ', and of course in light of Francis and AWPs duty of candour and putting the patient first in all we do ! YOU MATTER - WE CARE is the latest AWP ' Spin ', as a current patient of AWP who has repeatedly complained to them my records have been falsified and they are not complying with the Strict requirements of the DPA or the handling of Sensitive Personal Data, or the many other requirements to keep up to date accurate medical records, they are now further delaying my treatment, will not allow me to see or have an up to date copy of my records and data, and simply wont respond to my recent letters, are taking away my RIGHTS - SUBJECTING ME TO ABUSE TOO ! Please respond to this FOI request to this website please, and ALSO send me paper copies please.

Yours faithfully,

Steven King

Browne, Anna, Wiltshire Council

Dear Mr King

Request for Information – RFI 5911 - Social Workers WHISTLEBLOW about Avon & Wiltshire Mental Health Partnership

Thank you for your enquiry received on 24 October 2013.

Your request is being considered and if the information is held you will receive the information requested within the statutory timescale of 20 working days of receipt of your request as defined by the Freedom of Information Act 2000/Environmental Information Regulations 2004, subject to the information not being exempt.

When we have located the information, if there is a fee for providing this information, I will write with a fees notice to advise you how much the council will charge to respond to your request.

I may also contact you if the request needs to be clarified; this is to ensure that we provide you with the information you require.

Please note that some information you have requested may not be provided to you; this will only be information that can be withheld by law. In most cases the reasons will be explained to you along with your copy of any information that can be released to you.

Yours sincerely

Corporate Information Team
Wiltshire Council
Bythesea Road
BA14 8JN
[Wiltshire Council request email]

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Dear Anna Browne, Corporate Information Team - Governance Wiltshire Council,
Thank you for the acknowledgement you sent on 24 10 13 - it was appreciated. However, a note placed on my request by 'whatdotheyknow' states ' By Law, Wiltshire Council should normally have responded promptly and by 21st November 2013 ', and Wiltshire Councils acknowledgement states " you will receive the information requested within the Statutory timescale of 20 working days of receipt of your request ".
As last Thursday 21st was the 20th working day, and today is Monday 25th - I regret to note Wiltshire Council does not appear to have complied with the Law or its Statutory Duties to me ? WHEN you are able to provide your full response to the whatdotheyknow website here please, would you also be kind enough to post me paper copies also please ?

Yours sincerely,

Steven King

Browne, Anna, Wiltshire Council

I am out of the office until Tuesday 26 November 2013.  If your email is
urgent please contact: [email address] or
[email address]. 


If your email relates to FOI requests please resend to
[1][email address]

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Dear Wiltshire Council - FOIA Request RFI 5911 requested 24 October 2013,
Thank you for acknowledging my FOI request on 24 10 13, and I have since contacted you again on 25 November as no response or update had been provided within the Statutory timescale for you to respond - that date was 21 11 2013.
Regretably my contact with you on 25 November has been ignored - other than an automated ' out of office ' response sent on 25 11 13 indicating Anna Browne would be back in the office on Tuesday 26 11 13. In the county " where everybody matters " so you tell us, may I ask you to provide a detailed chronological update that will explain your delays and a firm indication of when the information I am seeking WILL be supplied ?

Yours faithfully,

Steven King

Hewitt, Ashley, Wiltshire Council

9 Attachments


Dear Mr. King




Request for Information – RFI  5911.    


Thank you for your request for information received 24 October 2013. We
apologise for the delay in furnishing you with the information.


In response to your request officers have provided the following
attachments as requested.


o Section 40(2) – Personal Information

Section 40 is an absolute exemption.



Please note that the Individual third party information included within
the pdf  report  has been redacted under the following exemption. This
only relates to other peoples personal data.



If you are unhappy with this result, you can raise a complaint under the
council’s Review Procedure for Information Requests (enclosed) within 40
days of receiving the information. When you have exhausted the council’s
procedure you can contact the Information Commissioner’s Office at
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, www.ico.gov.uk or
01625 545745. If you would like to discuss any of the information provided
to you or would like further information on the review procedure, please
contact me.


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Yours sincerely




Ashley Hewitt

Corporate Information Officer

Governance Team

Wiltshire Council


Tel:  01225 713379

Email:  [1][email address]

Web: [2]www.wiltshire.gov.uk


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