22 Briton Crescent, South Croydon CR2 0JF

Stephen Whiteside made this Environmental Information Regulations request to Scotia Gas Networks Limited
You only have a right in law to access information about the environment from this authority
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Scotia Gas Networks Limited should have responded by now (details). You can complain by requesting an internal review.

Stephen Whiteside

Dear Scotia Gas Networks Limited,

Please provide copies of ANY information regarding the following:

++ the connection of the flats within the above development to the gas mains, and
++ any upgrade of that mains required by the addition of these new dwellings.

The information provided should include (but not be restricted to) copies of completed application forms and any plans etc that should have been attached/enclosed, along with evidence of any due payment(s).

Yours faithfully,

Stephen Whiteside

Customer, Scotia Gas Networks Limited

Classified as Internal

Good Morning Stephen,

Thank you for your email below.

So that I can assist you with your request and ensure that this is passed over to the appropriate team, could you please provide me with me some additional information.

Could you please confirm the reason why you are requesting this information?
Do you work for a specific company, such as contractors, builders or council or housing association or alternatively are you a tenant or homeowner?
Also could you confirm if the information that you are requesting is between a certain period of time?

I look forward to your reply at your earliest opportunity.

Kind Regards
Shaun Penniston,Customer Service Advisor

Talk to us on Live Chat or email [SGN request email]

Extra Help for those who need it

SGN, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ
Find us on Facebook and follow us on Twitter: @SGNgas

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Stephen Whiteside

Dear Mr Penniston

I understand that by law, I do not have to give a reason why I am requesting this information. However, since you ask, I am looking to ensure that all procedures, including (but not restricted to) consultation and permit applications are being properly carried out (by SGN or their contractors) and any due fees are being paid in full .... and by the right person/company/organisation.

I do not work for a specific company, but I am a homeowner.

In order to reasonably limit your search, the information provided could be limited to that dating from January 2018.

Yours sincerely

S P Whiteside

Customer, Scotia Gas Networks Limited

1 Attachment

Classified as Internal

Good morning Stephen

Thank you for the additional information. I have attached a form to be filled in to request his information. On the for there is an email address to return it to.

Hope this helps

Regards

Robert Mann, Customer Service Advisor

Talk to us on Live Chat or email [SGN request email]

Extra Help for those who need it

SGN, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ
Find us on Facebook and follow us on Twitter: @SGNgas

Smell gas? Call 0800 111 999

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Stephen Whiteside

Dear Mr Mann and/or Mr Penniston

This is NOT a Subject Access Request.

Please ensure that these emails are sent WITHOUT FURTHER DELAY to whoever is in charge of requests made under the Environmental Information Regulations 2004.

Yours sincerely,

Stephen Whiteside

Customer, Scotia Gas Networks Limited

Classified as Internal

Good afternoon Mr Whiteside,

Thank you for your response.

I have passed your request onto the local office and asked if this is something that they can assist with and should this wish to give you a call back to discuss this could you please provide the best number we can get you on?

For any future correspondence your reference is CRM 2266287.

I hope this helps and if there is anything else that I can help you with, please let me know.

Kind regards,
Shannon Hutchison,
Customer Service Advisor

Talk to us on Live Chat or email [SGN request email]

Extra Help for those who need it

SGN, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ
Find us on Facebook and follow us on Twitter: @SGNgas

Smell gas? Call 0800 111 999

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Murray1, Jessica, Scotia Gas Networks Limited

1 Attachment

Classified as Internal

Good Morning,

 

I am getting in touch regarding the works at 22 Briton Crescent, we have
had an enquiry in to say that you require further information.

 

Please could you let me know any information you require.

 

Kind regards,

 

Jessica Murray

Connections Account Manager

M: 07583029885
E: [1][email address]

SGN, 2 Leesons Hill, St Mary Cray, Orpington BR5 2TN

[2]sgn.co.uk

Find us on [3]Facebook and follow us on Twitter: [4]@SGNgas

[5]Email Signature Asset_Swosh

 

This email is confidential and may be legally privileged. It is intended
solely for the addressees and access to this email by anyone else is
unauthorised. If you are not the intended recipient,
please immediately notify the sender of the error in transmission and then
delete this email. Please note that any disclosure, copying, distribution
is prohibited and may be unlawful.

Unless specifically stated otherwise, emails and attachments are neither
an offer capable of acceptance nor acceptance of an offer and do not form
part of a binding contractual agreement.

Emails may not represent the views of SGN.

Please be aware, we may monitor email traffic data and content for
security and staff training. For further information about what we do with
your personal data, and your rights in relation to the
same, please see the [6]Privacy Notice published on our website

SGN is a registered trade mark and is the brand name for the companies
with this Scotia Gas Networks group of companies.

Scotia Gas Networks Limited (company registration number 04958135) and all
of its subsidiaries, except for Scotland Gas Networks plc are registered
in England and Wales and have their registered
office address at St Lawrence House, Station Approach, Horley, Surrey RH6
9HJ.

Scotland Gas Networks plc (company registration number SC264065) is
registered in Scotland and has its registered office address at Axis
House, 5 Lonehead Drive, Newbridge, Edinburgh EH28 8TG

References

Visible links
1. mailto:[email address]
2. https://www.sgn.co.uk/
3. https://www.facebook.com/SGNgas
4. https://twitter.com/SGNgas
6. https://www.sgn.co.uk/privacy-policy

Stephen Whiteside

Dear Ms Murray,

22 Briton Crescent, South Croydon, CR2 0JF

I submitted the following information request on 24 January 2022:

Dear Scotia Gas Networks Limited,

Please provide copies of ANY information regarding the following:

++ the connection of the flats within the above development to the gas mains, and
++ any upgrade of that mains required by the addition of these new dwellings.

The information provided should include (but not be restricted to) copies of completed application forms and any plans etc that should have been attached/enclosed, along with evidence of any due payment(s).

Full details of the request and the responses received from SGN to date, can be found at the following address:
https://www.whatdotheyknow.com/request/2...

Yours sincerely,

Stephen Whiteside

Dear Ms Murray,

By law, the authority should normally have responded promptly and by 21 February 2022 at the latest.

When will the information be provided, if held?

Yours sincerely,

Stephen Whiteside

Murray1, Jessica, Scotia Gas Networks Limited

I am currently out of the office and will be returning on Tuesday 22nd
February, if you have any urgent enquiries please email
[email address]

This email is confidential and may be legally privileged. It is intended
solely for the addressees and access to this email by anyone else is
unauthorised. If you are not the intended recipient,
please immediately notify the sender of the error in transmission and then
delete this email. Please note that any disclosure, copying, distribution
is prohibited and may be unlawful.

Unless specifically stated otherwise, emails and attachments are neither
an offer capable of acceptance nor acceptance of an offer and do not form
part of a binding contractual agreement.

Emails may not represent the views of SGN.

Please be aware, we may monitor email traffic data and content for
security and staff training. For further information about what we do with
your personal data, and your rights in relation to the
same, please see the [1]Privacy Notice published on our website

SGN is a registered trade mark and is the brand name for the companies
with this Scotia Gas Networks group of companies.

Scotia Gas Networks Limited (company registration number 04958135) and all
of its subsidiaries, except for Scotland Gas Networks plc are registered
in England and Wales and have their registered
office address at St Lawrence House, Station Approach, Horley, Surrey RH6
9HJ.

Scotland Gas Networks plc (company registration number SC264065) is
registered in Scotland and has its registered office address at Axis
House, 5 Lonehead Drive, Newbridge, Edinburgh EH28 8TG

References

Visible links
1. https://www.sgn.co.uk/privacy-policy

Murray1, Jessica, Scotia Gas Networks Limited

Classified as Internal

Good Morning,

Please can you confirm what information you require?

Kind regards,

Jessica Murray
Connections Account Manager
M: 07583029885
E: [email address]
SGN, 2 Leesons Hill, St Mary Cray, Orpington BR5 2TN
sgn.co.uk
Find us on Facebook and follow us on Twitter: @SGNgas

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Dear Ms Murray,

THIS IS RIDICULOUS.

Please see my email to YOU of 31 January 2022. This is a request for information under the Environmental Information Regulations 2004.

Yours sincerely,

Stephen Whiteside

Murray1, Jessica, Scotia Gas Networks Limited

Classified as Internal

Good Morning,

I have emailed our head office as they should have provided all the relevant information to yourselves before the job came down to us for planning. Once I have an update I will be in touch.

Kind regards,

Jessica Murray
Connections Account Manager
M: 07583029885
E: [email address]
SGN, 2 Leesons Hill, St Mary Cray, Orpington BR5 2TN
sgn.co.uk
Find us on Facebook and follow us on Twitter: @SGNgas

show quoted sections

Murray1, Jessica, Scotia Gas Networks Limited

Classified as Internal

Good Morning,

We have been advised by our head office that we are unable to provide you any information as you are not named on the job and this would be breaching GDPR.

You will need to get in touch with the named person on the job to send us an email allowing us to share this information.

Kind regards,

Jessica Murray
Connections Account Manager
M: 07583029885
E: [email address]
SGN, 2 Leesons Hill, St Mary Cray, Orpington BR5 2TN
sgn.co.uk
Find us on Facebook and follow us on Twitter: @SGNgas

show quoted sections

Dear Ms Murray,

Do I take it that the authority is REFUSING my request. If so, you must send me a written refusal notice.

Please see (or get your 'head office' to see) the following advice from the Information Commissioner:
https://ico.org.uk/for-organisations/gui...

Yours sincerely,

Stephen Whiteside