2nd Floor Bedford Point
35 Dingwall Road
Croydon CR9 2EF
F +44 (0)20 8603 8030 www.homeoffice.gov.uk
15 August 2014
Dear Ms Burbridge,
REF: FOI 32401
Thank you for your emails dated 23 July 2014 regarding internet access for detainees in
immigration removal centres. Your requests fall to be dealt with under the Freedom of
Information Act 2000. You have asked for the following.
“I am writing to ask which websites detainees in Brook House, (Campsfield House),
(Colnbrook), (Dover), (Dungavel), (Harmondsworth), (Haslar), (Larne House), (Morton
Hall), (Pennine House) immigration removal centre are blocked from accessing?”
You are requesting the same information about separate immigration removal centres and
Pennine House, Larne House Short-Term Holding Facilities so we have combined the
requests into and a response will not be sent for the other requests.
Supervised internet access, including email, is provided in all centres for the purpose of
adding to the number of ways in which detainees are able to maintain contact with family
and friends and their legal representatives and is recognised by the Home Office as one of
the components of a range of activities to meet the recreational and intellectual needs of
detainees. Access is usually facilitated through pre-booked time slots and can differ
between centres depending on the numbers of terminals and the level of demand. Where
a detainee is having difficulties accessing a particular site they may approach the local
supervisor or tutor who may be able to take the specific issue forward for them.
The service provider at each centre adheres to technical and functional specifications set
by the Home Office which are designed to minimise any risk to the safety and security of
the centre, to ensure that detainees are not exposed to offensive or inappropriate material
and to protect the public from harm.
Prohibited categories of sites include gambling, racist material, social networking,
pornographic material and websites supporting and promoting acts of terrorism or
containing extremist and radicalisation material.
I hope you find this response helpful, however, if you are dissatisfied with this response
you may request an independent internal review of our handling of your request by
submitting a complaint within two months to the address below, quoting reference 32392.
If you ask for an internal review, it would be helpful if you could say why you are
dissatisfied with the response.
Information Access Team
3rd Floor, Peel Building
2 Marsham Street
London SW1P 4DF
As part of any internal review the Department's handling of your information request will be
reassessed by staff who were not involved in providing you with this response. If you
remain dissatisfied after this internal review, you would have a right of complaint to the
Information Commissioner as established by section 50 of the Freedom of Information Act.