200 bus route termination at Lower Green West

Sandra Vogel made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Transport for London,

Regarding your consultation with residents on the termination of the 200 bus route at Lower Green West while works are done at Fair Green, Mitcham. Please provide:

- All consultation documents sent to private addresses and posted in public places, with dates of when these were sent / posted in public places

- Details of which streets and public places received these consultation documents

- All notifications of the intended new termination location sent to private addresses and posted in public places

- Details of which streets and public places received these notification documents

- Responses received to consultations

- Any correspondence between Merton Council and TFL relating to this matter

Yours faithfully,

Sandra Vogel

FOI, Transport for London

Dear Miss Vogel

TfL Ref: 0932-1617

Thank you for your email received by Transport for London (TfL) on 15 August 2016.

Your request will be processed in accordance with the requirements of the Freedom of Information Act and TfL’s information access policy.

A response will be provided to you by 13 September 2016. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

show quoted sections

FOI, Transport for London

1 Attachment

Dear Miss Vogel

 

TfL Ref: 0932-1617

 

Thank you again for your email received by us on 15 August 2016.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. 

 

Because we are in the process of finalising our response, we have not been
able to resolve your request within the statutory 20 working day.

 

We intend to provide you with a full response as soon as possible. Please
accept my apologies for this delay.

 

In the meantime, if you have any queries relating to your request, please
do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

show quoted sections

Dear Transport for London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Transport for London's handling of my FOI request '200 bus route termination at Lower Green West'.

I am requesting this review because the response was not provided within the allotted time. I have been sent an email saying the information is being gathered, and requesting more time, but do not want to be kept in a holding pattern awaiting the information.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/2...

Yours faithfully,

Sandra Vogel

FOI, Transport for London

Dear Ms Vogel

 

TfL Ref:          IRV-055-1617

 

Thank you for your request for an internal review which was received on 15
September 2016.

 

You have stated that you are dissatisfied with the handling of your
request for information under the Freedom of Information Act.

 

The review will be conducted by an internal review panel in accordance
with TfL’s Internal Review Procedure, which is available via the following
URL:

 

[1]http://content.tfl.gov.uk/internal-revie...

 

Every effort will be made to provide you with a response by 13 October
2016. However, if the review will not be completed by this date, we will
contact you and notify you of the revised response date as soon as
possible.

 

In the meantime, if you would like to discuss this matter further, please
feel free to contact me.

 

Yours sincerely

 

Gemma Jacob

Information Access Advisor

FOI Case Management Team

General Counsel

Transport for London

 

[2][TfL request email]

 

 

 

 

 

show quoted sections

FOI, Transport for London

Dear Ms Vogel

 

TfL Ref:          IRV-055-1617

 

I am contacting you regarding the internal review of your Freedom of
Information request (FOI-0932-1617) for information about the consultation
with residents on the termination of the 200 route at Lower Green West
while works are done at Fair Green, Mitcham.

 

This review has been carried out by an independent panel following your
e-mail of 15 September 2016 regarding the delay in providing a response to
your Freedom of Information request.

 

The panel has looked into the handling of your request and it is clear
that in failing to provide you with a response within 20 working days, TfL
has breached the requirements of section 10 of the FOI Act, and on behalf
of TfL, please accept my sincere apologies for the shortcomings in the
handling of your request.

 

The matter has been escalated to the Information Access Manager as a
response is still outstanding. While this internal review has only dealt
with the delay in providing a response, we do not consider that this
necessarily represents the end of the internal review process. We consider
that it would be appropriate in the context of this request to offer you a
further internal review of the content of the response to FOI-0932-1617
once you receive it, if you choose, even though you have already exercised
your right to a review in view of our failure to provide a timely
response.

 

Therefore, if you are not satisfied with the final response provided to
FOI-0932-1617 once it has been received please contact [1][TfL request email].
I appreciate that there has been a considerable delay, but we hope a
response will be provided shortly.

 

If you are dissatisfied with the internal review actions to date
(IRV-055-1617) you can refer the matter to the independent authority
responsible for enforcing the Freedom of Information Act, at the following
address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

A complaint form is also available on the ICO’s website
([2]www.ico.org.uk).

 

Yours sincerely

 

Gemma Jacob

Information Access Advisor

FOI Case Management Team

General Counsel

Transport for London

 

[3][TfL request email]

 

 

 

 

 

show quoted sections

FOI, Transport for London

2 Attachments

Dear Miss Vogel

 

TfL Ref: 0932-1617

 

Thank you for your email received by us on 14 August 2016 asking for
information about the temporary termination of bus route 200 at Lower
Green West. Please accept my apologies for the considerable delay in
responding.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we hold some of the information you require. You requested
the following:

 

Regarding your consultation with residents on the termination of the 200
bus route at Lower Green West while works are done at Fair Green, Mitcham.
Please provide:

 

- All consultation documents sent to private addresses and posted in
public places, with dates of when these were sent / posted in public
places –

 

- Details of which streets and public places received these consultation
documents

 

I can advise that no consultation documents were sent to private addresses
regarding the temporary change to bus route 200. The change was introduced
whilst work in Mitcham Town Centre was underway and in conjunction with
Merton Council who are responsible for its construction.

 

- All notifications of the intended new termination location sent to
private addresses and posted in public places

 

- Details of which streets and public places received these notification
documents

 

Information was posted at bus stops in the town centre to inform people of
the temporary changes to services, as is standard practise. No
notifications were sent to private addresses.

 

- Responses received to consultations

 

Two objections were received, one from a community group and another from
local ward councillor, which are provided in the attached zip file.

 

- Any correspondence between Merton Council and TFL relating to this
matter

 

The discussion directly relating to our approach to the engagement took
place over the phone. Communications over emails were sent regarding
updates over web pages for example and can be viewed in the aforementioned
zip file.

 

Please note that in accordance with TfL’s obligations under the Data
Protection Act 1998 (DPA) some personal data has been withheld, as
required by section 40(2) of the FOI Act. This is because disclosure of
this personal data would be a breach of the DPA, specifically the first
principle of the DPA which requires all processing of personal data to be
fair and lawful. It would not be fair to disclose this personal
information when the individuals have no expectation it would be disclosed
and TfL has not satisfied one of the conditions of Schedule 2 of the Data
Protection Act which would make the processing ‘fair’.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

Information Governance

Transport For London

 

 

show quoted sections