Mae hwn yn fersiwn HTML o atodiad i'r cais Rhyddid Gwybodaeth 'Call-outs to alcohol-related'.

Ref: FOI/1238 
13 March 2014 
Dear Ms Phillips 
Further to your enquiry, which we received on 19 February 2014, you requested the 
following information: 
I would be grateful if you could provide me with the following information: 
The total number of call-outs in Herefordshire between February 1 2012 and 
February 1 2014 to deal with an incident where the primary problem was alcohol 
Please could the information be broken down by month and specifically include 
the total number of call-outs to deal with alcohol intoxication on December 
24/25/26 and 31 for both years.  
Many thanks for your help and time. 
Unfortunately, we are not able to provide this information for a number of reasons; 
1.  When a 999 call is received, it is categorised for the reason for the call but 
unfortunately, alcohol is not one of them, it can be categorised as an “overdose” 
which may also include drug overdoses.  
2.  When a crew arrive on scene to treat a patient, if they feel alcohol is “suspected” 
there is a box that they tick on the patient report form. However, this is only 
“suspected”. From August 2011 the Trust had experienced issues with the 
quality of data stored within our clinical data systems. A sample of these records 
were manually validated and this showed that the quality of the data was poor 
therefore we are unable to provide a true figure from our current system for the 
time period specified in your request. This was due to software issues which 
were rectified in May this year but we are unfortunately unable to retrospectively 
rectify this data. 
3.  The reporting system used for the patient report form data is unable to provide 
the information by area specifically. The call signs of the attending vehicle are 
also a unreliable way of locating this information as a Herefordshire crew may 
have attended an out of area incident and likewise with an out of area crew 

attending an incident in Herefordshire depending on the operational demands 
on the Trust at the time.    
We hope that this answers your request. If you are dissatisfied with our response you 
have the right to appeal in line with guidance from the Information Commissioner: 
In the first instance you may write to the Chief Executive Officer of this Trust 
  Mr A C Marsh 
Regional Headquarters 
Millennium Point 
Waterfront Way 
Brierley Hill 
West Midlands 
DY5 1LX 
01384 215555 
The Chief Executive Officer will then appoint a nominated deputy to oversee and 
respond to the appeal with their approval.  
If you are unhappy with the findings of the Panel you can then write to the Information 
Commissioner at: 
  Information Commissioner’s Office, 
Wycliffe House,  
Water Lane, 
SK9 5AF 
Tel:  01625 545 700 
Fax: 01625 524 510 
If you require further clarification, please do not hesitate to contact us. 
Yours sincerely 
Lynsey Bull 
Freedom of Information Officer