18+ Unstaffed Semi Independent Accommodation (Service Improvement)
Dear Croydon Borough Council,
I am writing to make a formal request under the Freedom of Information Act for access to the following information:
Who are the current providers you use for 18+ unstaffed accommodation ?
What provider out of your current list of used providers have majority of your care leavers for 18+ unstaffed accommodation ?
What is the average support hours offered to service users in 18+ in unstaffed accommodation ?
What is the average cost L.A pay for unstaffed 18+ accommodation ? (Accommodation Only)
How many 18+ service users were placed with your L.A between the years 2018 - 2023 ?
What are the practical postcodes your L.A placements team require for 18+ service users ?
What are the current issues your L.A's placement team face when it comes to placing 18+ service users ?
What is the placements teams budget per week for 18+ unstaffed placements ?
What is the procedure for your L.A if a provider wishes to join both on-tender & off-tender providers list ?
What are the main KPI's (key performance indicators) your L.A placements team use to separate a good semi-independent service to a bad one specifically for 18+ service users ?
What are the main factors your L.A Placements team use to ascertain whether a placement / provider is a good match for 18+ service users ?
What is the L.A's budget for support hours specifically per hour for 18+ service users ?
What type of accommodation is needed but in short supply for your L.A placements team ? I.e. studio's, shared, 2 bed flats etc.
What is the L.A placements team budget per week for the following accommodation: Studio, 1 bed Flat, 2 bed flat, Shared Accommodation ?
When does the L.A plan to publish their next tender for unstaffed 18+ placements ?
What support does the L.A offer providers if a 18+ service user damages their room, the property or smoke in the property ?
What is L.A's standard procedure before placing an 18+ service user with a provider for the first time ?
I would like to receive the requested information in an electronic PDF format if possible, If there are any fees associated with fulfilling this request, please inform me in due course.
Thank you for your assistance.
Yours faithfully,
Zion Ade
Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA
Contact: Information Team
[Croydon Borough Council request email]
NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.
Dear Zion Ade
Freedom of information request - FOI/8797
Subject: FOI - 18+ Unstaffed Semi Independent Accommodation
Your request is being considered and you will receive a response within
the statutory timescale of 20 working days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.
If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why, and details of how you
may appeal.
Please note that the directorate team may contact you for further
information where we believe that the request is not significantly clear
for us to respond fully.
Kind Regard
Information Management Team
Croydon Digital Services
Assistant Chief Executive Directorate
7th Floor, Zone B
Bernard Weatherill House
8 Mint Walk
Croydon CR0 1EA
Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA
Contact: Information Team
[Croydon Borough Council request email]
Dear Zion Ade
Request FOI/8797
Further to your request received on 04/12/2023, I confirm that the Council
has now considered your request under the Freedom of Information Act
2000. Specifically, you have requested the following information:
Dear Croydon Borough Council,
I am writing to make a formal request under the Freedom of Information Act
for access to the following information:
Who are the current providers you use for 18+ unstaffed accommodation ?
What provider out of your current list of used providers have majority of
your care leavers for 18+ unstaffed accommodation ?
What is the average support hours offered to service users in 18+ in
unstaffed accommodation ?
What is the average cost L.A pay for unstaffed 18+ accommodation ?
(Accommodation Only)
How many 18+ service users were placed with your L.A between the years
2018 - 2023 ?
What are the practical postcodes your L.A placements team require for 18+
service users ?
What are the current issues your L.A's placement team face when it comes
to placing 18+ service users ?
What is the placements teams budget per week for 18+ unstaffed placements
?
What is the procedure for your L.A if a provider wishes to join both
on-tender & off-tender providers list ?
What are the main KPI's (key performance indicators) your L.A placements
team use to separate a good semi-independent service to a bad one
specifically for 18+ service users ?
What are the main factors your L.A Placements team use to ascertain
whether a placement / provider is a good match for 18+ service users ?
What is the L.A's budget for support hours specifically per hour for 18+
service users ?
What type of accommodation is needed but in short supply for your L.A
placements team ? I.e. studio's, shared, 2 bed flats etc.
What is the L.A placements team budget per week for the following
accommodation: Studio, 1 bed Flat, 2 bed flat, Shared Accommodation ?
When does the L.A plan to publish their next tender for unstaffed 18+
placements ?
What support does the L.A offer providers if a 18+ service user damages
their room, the property or smoke in the property ?
What is L.A's standard procedure before placing an 18+ service user with a
provider for the first time ?
I would like to receive the requested information in an electronic PDF
format if possible, If there are any fees associated with fulfilling this
request, please inform me in due course.
In response to the FOI request we can confirm that the Council does not
place residents in unstaffed accommodation in Adult Social Care.
Therefore as the Council does not do this then the rest of the responses
for Croydon Council is a nil return due to this.
The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)
To view the Council’s Disclosure Log, please visit our website available
here:
[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)
If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act, you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:
Email: [2][Croydon Borough Council request email]
Writing: Information Team
London Borough of Croydon
Bernard Weatherill House
Floor 7 - Zone B
8 Mint Walk
Croydon, CR0 1EA
Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Yours sincerely,
Information Team
Croydon Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House,
Mint Walk,
Croydon,
CR0 1EA
[3][Croydon Borough Council request email]
[4][email address]
References
Visible links
1. https://croydon.disclosure-log.co.uk/
2. mailto:[Croydon Borough Council request email]
3. mailto:[Croydon Borough Council request email]
4. mailto:[email address]
Dear [email address],
I'm not quite sure i understand the response given, can you please clarify?
Are you stating that Croydon L.A do not place care leavers of whom come under the leaving care act 2000 in supported accommodation ?
Do Croydon not have a placements team who are commissioned to place 18 - 21 year olds (care leavers) in supported accommodation ?
Yours sincerely,
Zion Ade
Dear Zion Ade,
Thank you for your follow up email below.
I have sent your enquiry back to the service and will get this sent out to
you once we receive an update from the relevant department.
We aim to get a response disclosed as soon as possible.
Kind regards,
Information Management Team
Dear [email address],
Im not quite sure i understand the response given, can you please
clarify?
Are you stating that Croydon L.A do not place care leavers of whom come
under the leaving care act 2000 in supported accommodation ?
Do Croydon not have a placements team who are commissioned to place 18 -
21 year olds (care leavers) in supported accommodation ?
Yours sincerely,
Zion Ade
Dear Zion Ade,
Please see response below from the relevant department regarding your
follow enquiry.
Our Response:
In response to the FOI request we can confirm that the Council does not
place residents in unstaffed accommodation in Adult Social Care.
Therefore as the Council does not do this then the rest of the responses
for Croydon Council is a nil return due to this.
Kind regards,
Information Management Team
Dear [email address],
Im not quite sure i understand the response given, can you please
clarify?
Are you stating that Croydon L.A do not place care leavers of whom come
under the leaving care act 2000 in supported accommodation ?
Do Croydon not have a placements team who are commissioned to place 18 -
21 year olds (care leavers) in supported accommodation ?
Yours sincerely,
Zion Ade
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now