18+ Unstaffed Semi Independent Accommodation (Service Improvement)
Dear North East Lincolnshire Council,
I am writing to make a formal request under the Freedom of Information Act for access to the following information:
Please Note: The following questions are about care leavers (Aged 18 – 21) placed in supported accommodation who receiving floating support, these young people come under the Leaving Care Act 2000.
Who are the currently supported accommodation providers you use for 18+ floating support & accommodation?
What provider out of your current list of supported accommodation providers has the majority of your care leavers?
What is the minimum support hours L.A requirement for 18-21 care leavers in supported accommodation?
for example, a min of 2 hours.
What is the current minimum cost L.A. pays for 18+ floating accommodations? (Accommodation Only)
for example, £500PW per placement depending on support needs.
How many service users were placed with your L.A between the years 2022 - 2023?
What are the practical postcodes your L.A placements team require for 18+ service users?
What are the current issues your L. A’s placement team face when it comes to placing 18+ service users in supported accommodation?
What is the placements teams’ budget per week for 18+ placements?
for example, £620PW per placement including 3 support hours.
What is the procedure for your L.A if a provider wishes to join both on-tender & off-tender providers list?
What are the main KPI's (key performance indicators) your L.A placements team use to separate a good semi-independent service to a bad one specifically for 18+ service users?
What are the main factors your L.A Placements team use to ascertain whether a placement / provider is a good match for 18+ service users?
What is the L.A's budget for support hours specifically per hour for 18+ service users ?
for example £21.50 per additional support hour.
What type of accommodation is needed but in short supply for your L.A placements team ? I.e. studio's, shared, 2 bed flats etc.
What is the L.A placements team budget per week for the following accommodation: Studio, 1 bed Flat, 2 bed flat, Shared Accommodation.
When does the L.A plan to publish their next tender for 18+ placements ?
What is L.A's standard procedure before placing an 18+ service user with a provider for the first time ?Who are the current providers you use for 18+ unstaffed accommodation ?
I would like to receive the requested information in an electronic PDF format if possible, If there are any fees associated with fulfilling this request, please inform me in due course.
Thank you for your assistance.
Yours faithfully,
Marcus
Dear Sir / Madam
I am pleased to acknowledge your request for information, which has been
allocated the reference number NELC/30288/2324.
Your request has been passed to the relevant department and you can expect
your response within the 20 working day limit. If it will take us longer
than 20 working days to respond to you, we will inform you of this and
provide you with the expected date for receiving a response.
Further information about how we will deal with your Freedom of
Information requests is available on our website at:
[1]https://www.nelincs.gov.uk/your-council/...
Please feel free to contact me if you require any further information or
assistance quoting the reference number above.
Yours sincerely
North East Lincolnshire Council
Dear Sir / Madam
Thank you for your information request, reference number NELC/30288/2324.
I can confirm that North East Lincolnshire Council holds the following
information:
Who are the currently supported accommodation providers you use for 18+
floating support & accommodation?
Framework, Longhurst Group, YMCA, Salvation Army, Creative Support,
Humbercare, Nurtrio, Doorstep.
What provider out of your current list of supported accommodation
providers has the majority of your care leavers?
Doorstep and YMCA
What is the minimum support hours L.A requirement for 18-21 care leavers
in supported accommodation?
for example, a min of 2 hours.
2 hours
What is the current minimum cost L.A. pays for 18+ floating
accommodations? (Accommodation Only) for example, £500PW per placement
depending on support needs.
£36 per week
How many service users were placed with your L.A between the years 2022 -
2023?
42 Care Leavers (18+) accessed independent or semi-independent/supported
accommodation in North East Lincolnshire in that period.
What are the practical postcodes your L.A placements team require for 18+
service users?
DN31
DN32
DN33
DN34
DN35
DN40
What are the current issues your L. A’s placement team face when it comes
to placing 18+ service users in supported accommodation?
Care Leavers are often considered unsuitable for some of our supported
accommodation due to levels of risk and high support needs as it is for
any age as they must consider safety of the young person and other
residents in the hostel/shared accommodation.
Challenges with local sufficiency of some supported accommodation options
for care leavers 18-21 e.g. self-contained units and ‘training flats’
What is the placements teams’ budget per week for 18+ placements?
for example, £620PW per placement including 3 support hours.
Accommodation for young people 18+ is self-funded (through work or welfare
benefits) or via local social landlords, the local authority housing team
and adult social care. The placements team do not have any role in
sourcing accommodation for over 18s.
What is the procedure for your L.A if a provider wishes to join both
on-tender & off-tender providers list?
The providers are able to take clients directly and are not reliant on the
framework for referrals, but Housing Related Support will only be paid for
following the LA assessment of need and a referral can be made by the
Provider after accepting someone directly.
What are the main KPI's (key performance indicators) your L.A placements
team use to separate a good semi-independent service to a bad one
specifically for 18+ service users?
In the LA housing service performance is measured against the support
outcomes – no specific KPIs, all support plans are reviewed with the
provider on a 6 monthly basis to check quality.
The placements team does not play any role in quality assurance of homes
for over 18s.
What are the main factors your L.A Placements team use to ascertain
whether a placement / provider is a good match for 18+ service users?
The placements team does not play a role in this process; the housing
service complete a housing and support needs assessment considering the
outcomes they will be working towards and their personal housing plan.
What is the L.A's budget for support hours specifically per hour for 18+
service users ?
for example £21.50 per additional support hour.
£25 per hour for a 6 to 10 hours of support per week for the first 6
months and then £18 per hour for 2-5 hours of support for 12 months
What type of accommodation is needed but in short supply for your L.A
placements team ? I.e. studio's, shared, 2 bed flats etc.
What is the L.A placements team budget per week for the following
accommodation: Studio, 1 bed Flat, 2 bed flat, Shared Accommodation.
Studio, 1 bed flats, 1 bed and 2 bed ‘training flats’
There is no specific budget for care leavers it is included in the overall
housing related support budget.
When does the L.A plan to publish their next tender for 18+ placements ?
Current contract ends June 2026 for HRS
What is L.A's standard procedure before placing an 18+ service user with a
provider for the first time ?Who are the current providers you use for 18+
unstaffed accommodation ?
N/A only use accommodation with staffing unless it is a social housing
allocation which is done via a choice based lettings system.
If you believe that your request for information has not been handled in
accordance with the Freedom of Information Act, you have the right to
request an internal review by the Council. If you wish to request an
internal review, please write to us detailing the reasons why. Please be
clear about which elements of the Council’s response or handling of the
request you are unhappy with, and would like the Council to address during
the internal review process. If following this you are still dissatisfied
you may contact the Office of the Information Commissioner.
Yours sincerely
North East Lincolnshire Council
Dear Freedom Of Information (NELC),
Please provide information or a link for the procedure to offer services for care leavers.
Yours sincerely,
Marcus
Dear Sir / Madam
Thank you for your further correspondence in relation to information
request reference number NELC/30288/2324.
Your further correspondence has been passed to the relevant department and
you can expect your response within the 20 working day limit. If it will
take us longer than 20 working days to respond to you, we will inform you
of this and provide you with the expected date for receiving a response.
Further information about how we will deal with your information request
is available on our website at:
[1]https://www.nelincs.gov.uk/your-council/...
If you have any queries or require further assistance, please contact us.
Yours sincerely,
North East Lincolnshire Council
Dear Sir / Madam
Thank you for your information request, reference number NELC/30288/2324.
I can confirm that North East Lincolnshire Council holds the following
information:
Please provide information or a link for the procedure to offer services
for care leavers.
I can confirm that North East Lincolnshire publish children’s services
policies and procedures online via Tri X, links for this are provided
below.
[1]https://www.proceduresonline.com/nelincs...
[2]https://nelincsscp.trixonline.co.uk/
If you believe that your request for information has not been handled in
accordance with the Freedom of Information Act, you have the right to
request an internal review by the Council. If you wish to request an
internal review, please write to us detailing the reasons why. Please be
clear about which elements of the Council’s response or handling of the
request you are unhappy with, and would like the Council to address during
the internal review process. If following this you are still dissatisfied
you may contact the Office of the Information Commissioner.
Yours sincerely
North East Lincolnshire Council
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