This is an HTML version of an attachment to the Freedom of Information request 'Attendance and cost statistics'.

Email: xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
ref. NN/254697
Dear Mr Chapman
Re: Information request
Thank you for your request dated 27 November 2013, for information from NHS Blood and
Transplant (NHSBT) regarding information on attendance and cost statistics.
I am writing to advise you that we are able to provide you with the following information in
response to your request.
Before answering your specific questions, we wanted to give you some background
information on blood donation sessions in the Brightlingsea area.
Please note that until May this year, there were three venues used by NHSBT in the
Brightlingsea area which covered Brightlingsea, St Osyth and Great Bentley. These were:
Clacton Road St Osyth, Lower Park Road Brightlingsea, and Plough Road Great Bentley.
Two of the venues, Lower Park Road Brightlingsea and Plough Road Great Bentley, were
used by the same NHSBT panel. NHSBT allocates blood donors into ‘panels’ based on a
geographical area. This means that residents living in Brightlingsea and Great Bentley were
invited to give blood at the same blood donation sessions and therefore statistics for these
towns are provided together as it is not possible to separate them.
Clacton Road, St Osyth was used by the separate St Osyth Panel and therefore statistics are
provided separately.
The majority of data provided is based on information from these panels.
The time period statistics are provided within is 1st December 2012 to 30 November 2013.
This year NHS Blood and Transplant (NHSBT) has made some changes to when and where
it collects blood in the Brightlingsea area. The changes are in response to NHSBT reviewing
its collection plans UK-wide so that it can still meet the demand for blood from NHS
hospitals, while also maintaining a good service to its loyal donors.
Like any organisation that receives money from the public purse, we have a responsibility to
deliver our services as efficiently and effectively as possible so that more money is available
to spend on frontline patient care. Therefore, we work closely with hospitals so that we do not
collect too much or too little blood to meet patient needs. It is not just about collecting the
right amount of blood but also having the right blood group mix.
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You may re-use this document/publication (not including logos) free of charge in any format or medium. You must re-use it
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need to obtain permission from the copyright holders concerned.
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Our focus is on fewer, larger blood donation sessions and so we have changed where, and
how often, we hold sessions.
We also continue to reduce our fleet of travelling Bloodmobile vehicles, including the mini
blood mobiles based out of Clacton, meaning that some donors will be invited to donate near
their home as opposed to at their place of work. Bloodmobiles have limited collection
capacity due to their size. By moving away from Bloodmobiles, NHSBT has been able to
focus more staff and equipment on fixed sessions allowing more donors to attend those. For
these reasons, we believe that we can offer a better donor experience at larger sessions.
Our previous three fixed sessions for this area all accommodated six blood donation beds
per session. Our new venue in Clacton now accommodates 9 beds and has the potential
capacity to accommodate as many as 15 beds.
Our donors are very important to us and it is our ambition that every donor leaves a blood
donation session having had a positive experience and wanting to return. We aim to ensure
we offer a convenient and positive experience to donors and this aim is a focus while we
make these changes in the Brightlingsea and Clacton area.
NHSBT hopes that every donor that wants to give blood will still be able to do so. We
appreciate that each and every donor saves and improves lives every time they come to
donate. NHSBT will support donors in finding alternative sessions so that they can continue
donating. We keep all our sessions under review to ensure we can meet patient demand and
will make adjustments if necessary.
While NHSBT has aimed to manage the transition to the new session timetable smoothly, we
do understand that some donors may decide to stop donating, as it may become less
convenient for them to give blood. If they do choose to do this, we would like to thank them
for all the lives they have helped save already and all the time they have given up to donate
blood.
These decisions are difficult to make and NHSBT does not make them lightly. However,
NHSBT recognises that blood is a precious gift and we need to make best use of our donors
time, and our own resources, by collecting only what our hospital customers need. We hope
this note has helped to explain the context for the changes.
We are able to provide you with the following information in response to your request.
Please would you supply the following statistics individually for the three Essex towns
listed here: Brightlingsea, St Osyth, Great Bentley.

1. For your busiest session how many donors booked in to donate, please include
those not bled.
For the Brightlingsea panel in Lower Park Road Brightlingsea, the busiest session was on
18th November 2013 when 128 donors attended the session.
© NHS Blood and Transplant copyright 2011
You may re-use this document/publication (not including logos) free of charge in any format or medium. You must re-use it
accurately and not in a misleading context. The material must be acknowledged as NHS Blood and Transplant copyright and
you must give the title of the source document/publication. Where we have identified any third party copyright material you will
need to obtain permission from the copyright holders concerned.
Any enquiries regarding this document/publication should be sent to us at Customer Services, NHS Blood and Transplant, Oak
House, Reeds Crescent, Watford, Hertfordshire  WD24 4QN

For the Brightlingsea panel in Great Bentley, the busiest session was on 13th January 2013
when 118 donors attended the session.
For the St Osyth panel, the busiest session was on 10th April 2013 when 94 donors attended
the session
2. For your quietest session how many donors booked in to donate, please include
those not bled
.
For the Brightlingsea panel in Lower Park Road Brightlingsea, the quietest session was on
11th March 2013 when 90 donors attended the session.
For the Brightlingsea panel in Great Bentley, the quietest session was on 10th April 2013
when 94 donors attended the session.
For the St Osyth panel, the quietest session was on 2nd January 2013 when 76 donors
attended a session
3. Taking the last 12 months where you have up to date records what was the average
attendance during this period
.
For the Brightlingsea panel in Lower Park Road Brightlingsea, the average session
attendance was 109 donors.
For the Brightlingsea panel in Great Bentley, the average session attendance was 107
donors.
For the St Osyth panel, the average session attendance was 85 donors.
4. How many new donors were signed up at each town during this 12 month period?
There were 70 new donors signed up in the last 12 months and all were on the Brightlingsea
panel but they cannot be broken down between the two venues.
5. What does it cost to visit each venue including hall hire and vehicle journeys?
 
Brightlingsea (includes Great Bentley)
We used 2 venues in the previous Brightlingsea panel.
 
The Community Association venue cost £171.00 to hire per session. The Village Hall in
Great Bentley cost £101.00 to hire per session.
 
The different halls are used based on availability and are both the same size.
All 3 venues, Brightlingsea, Great Bentley and St Oysth are 60 minute journey time (120
minutes there and back) from NHSBT Boss Hall Road Ipswich. This is taking in to account
the legal speed restrictions due to vehicle types.
   
Staff travel costs £144 to visit any one of the previous three venues.
© NHS Blood and Transplant copyright 2011
You may re-use this document/publication (not including logos) free of charge in any format or medium. You must re-use it
accurately and not in a misleading context. The material must be acknowledged as NHS Blood and Transplant copyright and
you must give the title of the source document/publication. Where we have identified any third party copyright material you will
need to obtain permission from the copyright holders concerned.
Any enquiries regarding this document/publication should be sent to us at Customer Services, NHS Blood and Transplant, Oak
House, Reeds Crescent, Watford, Hertfordshire  WD24 4QN

 
It will now cost £176 in staff travel to visit the Clacton sessions. Although that means travel
costs have increased, the Clacton venue will collect more blood than the previous venues
because it is a larger venue. This venue also has the potential to grow to a 12 or 15 bed
session with the same base line costs for the venue.
 
St Osyth
There has not been a session in St Osyth since April 2013. It cost £ 216.00 to hire the venue
per blood donation session. NHSBT took the decision to close this session because there
were not enough donors in the area to support our new larger blood donation sessions of 9
to 15 beds per session.
Clacton session
NHSBT now holds a blood donation session 12 times a year in Clacton.
This venue currently holds 9 beds per blood donation session and has the potential to
increase to 15 beds per session. It costs £500 to hire per session. The extra bed capacity
and potential to increase opening hours offsets the higher cost of hire.
  
6. How many invitation letters for each session are sent out to donors?
The table below shows the number of donors invited and sent an invitation letter
Date
Venue
Donors Invited
02-Jan-13 St Osyth
245
Great
03-Jan-13 Bentley
286
11-Mar-13 Brightlingsea
195
Great
08-Apr-13 Bentley
211
10-Apr-13 St Osyth
219
01-Jul-13 Brightlingsea
335
Great
12-Aug-13 Bentley
322
04-Nov-13 Brightlingsea
324
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© NHS Blood and Transplant copyright 2011
You may re-use this document/publication (not including logos) free of charge in any format or medium. You must re-use it
accurately and not in a misleading context. The material must be acknowledged as NHS Blood and Transplant copyright and
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need to obtain permission from the copyright holders concerned.
Any enquiries regarding this document/publication should be sent to us at Customer Services, NHS Blood and Transplant, Oak
House, Reeds Crescent, Watford, Hertfordshire  WD24 4QN


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I hope this is helpful in addressing your questions. Please quote the reference number above
in any future communications.
Yours sincerely
Ian Beggs
Assistant Director External Affairs
E-mail: xxxxxxxx.xxxxxxxx@xxxxx.xxx.xx
If you are unhappy with the service you have received in relation to your request and wish to
make a complaint or request an review of our decision, you should write to: Head of Donor
Services, NHS Blood and Transplant, Oak House, Reeds Crescent, Watford,
Hertfordshire  WD24 4QN (Email: xxxxxxxx.xxxxxxxx@xxxxx.xxx.xx).
If you are not content with the outcome of your complaint, you may apply directly to the
Information Commissioner for a decision. Generally, the ICO cannot make a decision unless
you have exhausted the complaints procedure provided by NHS Blood and Transplant. The
Information Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
© NHS Blood and Transplant copyright 2011
You may re-use this document/publication (not including logos) free of charge in any format or medium. You must re-use it
accurately and not in a misleading context. The material must be acknowledged as NHS Blood and Transplant copyright and
you must give the title of the source document/publication. Where we have identified any third party copyright material you will
need to obtain permission from the copyright holders concerned.
Any enquiries regarding this document/publication should be sent to us at Customer Services, NHS Blood and Transplant, Oak
House, Reeds Crescent, Watford, Hertfordshire  WD24 4QN