Ms Pamela Stoneman
0845 359 7510
Date: 08 October 2013
Dear Ms Stoneman
Acknowledgment of FoIA Enquiry - Benefits Processing
Thank you for your enquiry under the Freedom of Information Act
received on 06 October 2013.
Your request has been passed to the Responding Officer of the service
area involved. You will receive a response by 04 November 2013.
For further information on the Council's procedures please visitwww.sandwell.gov.uk and navigate to ‘Information Management’ within
the ‘Council and Democracy’ section.
If you have not received a response in the timescale indicated above,
please do not hesitate to contact us.
Acting Service Insight Team Manager
Please be advised that the information you have provided will be utilised by Sandwell M.B.C. to progress and
respond to your comments in the most appropriate manner. In line with the Data Protection Act, I must
inform you that this information will be shared with the Service Insight Team and other employees involved in
ensuring you receive a response to your comments.
Service Insight Team
Partnering & Improvement Division
Sandwell Council House
Fax: 0121 569 3603