This is an HTML version of an attachment to the Freedom of Information request 'Pilot of Universal Jobmatch'.

DWP Central Freedom of Information Team
Annex A 
e-mail: freedom-of-information-re
Our Ref: Review 52 FOI 4965

6th March 2013
Annex A 
Dear Ian Wolf,  
You requested an internal review of the handling of your FoI request Pilot of Universal 
Jobmatch. Your request review asked for "a copy of the jobcentre's written guidance given to 
staff on this pilot". 
The review was conducted by an independent official of the Department, of the relevant grade 
and authority to carry out such requests. The case has been examined afresh, and guidance 
has been sought from domain experts to ensure all factors were taken fully into account. 
As Project Manager for Universal Jobmatch, I have independently reviewed the original 
response and we are now in a position to release the Jobcentre Plus Universal Jobmatch 
Toolkit guidance issued to staff when Universal Jobmatch was introduced in November 2012.  
Please see attached a copy of the Jobcentre Plus Universal Jobmatch toolkit. This reflects the 
pre mandation guidance provided to staff.  
If you have any queries about this letter please contact the DWP Central FoI Team quoting the 
reference number above.   
Yours sincerely,  
DWP Central FoI Team 
Your right to complain under the Freedom of Information Act 
If you are not content with the outcome of the internal review you may apply directly to the Information 
Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have 
exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information 
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF