This is an HTML version of an attachment to the Freedom of Information request 'DWP Post Handling Contracts'.

Office Services Agreement                  Schedule Five – Subcontractors 
 
SCHEDULE 5 
 
SUBCONTRACTORS 
 
1. 
IDENTITY OF SUBCONTRACTORS 
 
1.1 
Post Opening and Sorting 
1.1.1 
Our subcontractor for Post Opening and Sorting will be Royal 
Mail Group plc. 
1.1.2 
Royal Mail will have responsibility for the following aspects of the 
Services. 
1.1.2.1 
Opening, sorting and delivery to the local office of all 
external mail to the specified offices as defined in 
Schedule 3. 
1.1.2.2 
Opening, sorting and subsequent onwards delivery of 
internal courier mail to the specified offices in 
Scotland and Wales. 
1.1.2.3 
Opening, sorting and subsequent onwards delivery of 
internal courier mail to the Child Support Agency. 
 
1.2 
Document Scanning 
1.2.1 
Our subcontractor for Document Scanning will be Xerox (UK) 
Limited. 
1.2.2 
Xerox will have responsibility for the following aspects of the 
Services. 
1.2.2.1 
Scanning and indexing of Debt Management mail 
and distribution to the Technical Services Gateway 
via the Haden network. 
1.2.2.2 
Scanning and indexing of Disability and Carers 
Service mail and distribution to the Technical 
Services Gateway via the Haden network. 
 
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