This is an HTML version of an attachment to the Freedom of Information request 'Full Cost of iPads'.

Transformation Services  
Town Hall 
(01723) 232304 
St Nicholas Street 
0870 238 4159 
YO11 2HG 
Web site: 
Strategic Director – Hilary Jones 
Mr T Thorne 
Your Ref: 
9 May 2012 
Dear Mr Thorne 
Re: Freedom of Information Act 2000 – FOIA2019 
Thank you for your recent request which has been dealt with under the Freedom of 
Information Act 2000 (FOIA). You requested the following information: 
“I'd like to know much more about the £160 cost for the iPads that was quoted as part of 
Our response to your 12 questions is set out in the table below: 
Question Answer 
1. What model iPad are you The first few test models were iPad 2’s, all 
subsequent ones iPad 3’s.  They have both wifi and 
3G connectivity and 16Gb of storage. 
2. Is the quoted £160 the full cost for  As for as the Council is concerned ‘yes’.  Although 
a single unit if you agree to buy the  the cost is (and as far as I can see has always 
iPad with a 3g contract? 
been) £165 and not £160.  Each unit is costing the 
Council a net £165 as the provider is discounting 
the normal unit purchase price based on it being 
associated with a 2-year 3G contract.  The cost of 
the 3G contract for 2-years is being almost entirely 
funded by the re-direction of a current Member 
allowance (for IT equipment).  The net deficit from 
this re-direction is £1.25/month/unit.  
3. If a 3g contract is being purchased  As indicated above it will run for 2-years, but will be 
with the iPads, how long is the funded from the re-direction of an existing Member 
contract for? 
4. If you are buying with a 3g contract  The 3G contracts allow 2GB UK data and unlimited 
how much data can you transfer per  BT Openzone wifi downloads per month.  The unit 
month without incurring any extra  will always default to wifi where a signal exists and 
Members will be trained to use wifi whenever 
possible, also the actual 3G download levels per 
unit will be monitored. 
5. Is the quoted £160 the yearly lease  No, the £165 per unit is a one-off net purchase 
cost for the iPad? 
price to the Council for each tablet (excluding 3G 
contract costs which I explained above are almost 
cost neutral due to the re-direction of a Member 
6. If leased, how long is the lease  The units are not leased, see above. 

7. Is the 3g contract separate from  No, as explained above the 3G contract is part of 
the iPads purchase? 
the overall package price, with the 3G element paid 
by a re-direction of an existing Member allowance. 
8. What are the expected training  Our IT section has acquired the skills to train and 
costs for the iPads? 
support Member use of iPads.    This is our normal 
practice when new technologies are introduced.  
Therefore there are no direct external training costs 
associated with their implementation. 
9. What are the expected installation  Each unit will be supplied with a protective cover 
costs for the iPads? 
and stylus costing about £25 per unit. 
10. What are the expected support  As mentioned above support will be provided 
costs for the iPads? 
internally, i.e. normal practice for IT equipment.  
Ongoing repair/replacement cost will be met from 
existing IT budgets currently designated for 
Member IT equipment, e.g. laptops, etc, that will no 
longer be supported.  
11. What are the expected costs of  The Council will provide a selected set of Apps that 
any software that is being purchased  are considered necessary for Members to 
for the iPads. 
effectively use the iPads.  These will cost 
approximately £20 per unit. 
Also an enterprise access licence to a specific local 
government software App (to be used for Members 
to access meeting papers) will be purchased at a 
one-off cost of £500 for the 1st year’s access 
(equivalent to £10 per Member iPad during year 1).  
Future use of this App will be reviewed during the 
first year’s operation 
12. Please supply any other pertinent  There has also been a one-off cost of £160 to 
cost information that will determine  purchase a variety of cables to connect iPads to 
the true cost of the iPads to the  things like projectors, monitors, etc. 
general public. 
If you are unhappy with the service you have received in relation to your request and wish 
to make a complaint or request a review of our decision, you should write to David Kitson, 
Senior Solicitor, Legal and Support Services, Town Hall, St Nicholas Street, Scarborough, 
North Yorkshire, YO11 2HG or email 
If you are not content with the outcome your complaint, you may apply directly to the 
Information Commissioner for a decision. Generally, the Information Commissioner’s Office 
cannot make a decision unless you have exhausted the complaints procedure provided by 
Scarborough Borough Council. The Information Commissioner can be contacted at: The 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 
5AF. Tel: 01625 545745 Fax: 01625 524510 Web:
Yours sincerely 
Paul Hill 
Transformation Programme Manager